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Bonsella Cozy Hotel

3.5 out of 5.0

Recent guest reviews

L new and the dining room at the 8th floor has a high view on the old Quarter. Breakfast is great and rooms are clean. Unfortunately I got sick the first day so I asked to extend my staying there for one more night and they offered me an upgraded room at the same price of the one I booked. Mrs. Anna, Mia, and all the staff members have been very considerate, friendly and helpful and I am grateful to them. I would certainly recommend this hotel if someone I know is planning to go to Hanoi!

I stayed at the Bonsella Cozy Hotel in August and September 2019. The location is right in the middle of the old quarter, so location is great for markets. The room was clean, modern and the air conditioner worked, something that I found to be a problem with other hotels during my holiday. The staff at the hotel, Miss Mia, Miss Jocelyn and Miss Lily were very friendly, helpful and professional.

Anazing staff and their hospitality. Their breakfast is the best so far in Hanoi. They helped me with all the good restaurants information as well. 5 stars on neatness. 5 stars on hospitality. 5 stars on breakfast

Stayed a weekend at the new Bonsella Cosy hotel, in the middle of the old quarter. Great location and very friendly staff. One of the best and most friendly hotel I have stayed at. It is not big, but new and clean and a very good breakfast buffet. The whole stay and service from the porter to the cleaners was very friendly and helpful. You get the feeling to be friends already from your check in to your check out. Could be a problem with a wheelchair to get up to 10th floor at the elevator stops at 9th. But I am sure they would carry the chairs up just to help:-) The hotel is not big, or wide. only 4 rooms each floor, and some without a window. But who needs a windo in the old quarter, go outside and live, don’t stay inside ! The hotel can be a bit tricky to find, but when you are there it is like “Hotel California”:-)

Bed is big, air conditioner is great, breakfast is excellent! The staff is wonderful, extremely helpful. The staff goes out of their was to make you happy in your stay there. The two women at the front desk are excellent (Mia and Anna?). This hotel is located right in the hub of Old Town and the action is right out your door. I would recommend this hotel to everyone.

Our stay in Bonsella cozy hotel was perfect. The hotel is brand new and very comfortable. The staff was very helpful and nice. The breakfast buffet was plentiful and the view from the top of the hotel was beautiful. It is well worth the price compared to other hotels in the area.

Fab hotel in the centre of old town yet silent rooms as it’s a few metres down a alley. The hotel is very clean. The breakfast was one of the best I’ve had at a hotel in south east Asia. The staff are also incredible, they couldn’t have been more friendly or helpful.

하노이 여행을하며 이곳에서 7일을 보냈네요 작은 호텔이지만 가격대비 서비스에 너무 만족하고 돌아왔습니다 작은 호텔이다보니 이름부터 방까지 다 기억하고 서비스 해주십니다 저같이 언어가 안통해도 간단한 단어 하나만으로 모든걸 정리해 주시니 너무 편했습니다...(시간 잘 맞으면 예쁜 한국말 잘하는 직원도 있습니다) 하노이가 덥다보니 샤워를 하루에 2~3번씩햇는데 샤워하고 다시 청소부탁해도 해주시고..빨래같은 서비도 하루면 깔끔하게 돌아오더라구요 조식도 엄청 깔끔하게 맛있었어요..매일 닭알2개와 쌀국수~ 가끔 바게트빵으로 반미도 직접 만들어 먹었어요 호텔 맨윗층에 식당이 자리하고있다보니 하노이를 다 한눈에 보며 먹을수있어서 맛도 두배였던거 같아요!! 호텔 위치도 너무 좋아요 호텔 바로 앞에 맥주거리가 바로 있습니다 5분만 걸으면 호안끼엠호수 10정도 걸으니 철길마을 걸어서 하노이의 명소 다 돌아봤네요 혼자여행이 처음이라 어려울수도 있었는데.. 머무는곳이 너무 좋고 편하다보니 아주 잘지내고왔습니다 다음에 다시 찾을꺼 같아요 ^^ 단점은 저는 창문 없는방이였는데 다음에는 창문있는방을 선택할꺼 같아요~ 조금 답답한감이 있었어요

친구랑 2박으로 예약한 호텔이에요 호텔은 작지만 깨끗하고 무엇보다 직원분들이 아주 친절하세요. 저렴한 가격으로 좋은 대접 받고 행복한 여행 마무리하고 집에 잘 왔답니다. 밤에 하노이 공항 도착했는데 너무 피곤해서 쓰러져잤네요 ㅎ 침구도 쾌적하고 침대도 완전 편해서 잘 잤어요. 첫날은 호텔 사이트에 하롱베이 투어 신청해서 다녀왔고 둘째날은 시내 투어 했는데 짐 찾으러 가니 샤워 원하면 하라고 해서 짱이었어요. 장점 1. 친절한 직원 2. 조식 맛있어요 3. 위치 좋아요 4. 침구쾌적 금액대비 가성비 좋아서 추천하구여 밤에 노이바이 공항 가려고 클룩 예약했는데 호텔 담당자분이 기사님이랑 통화해서 안내까지 해주고 차가 호텔로 오기가 어려웠는데 눈 크고 넘 귀엽게 생긴 남자 직원분 (이름은 잘 모르겠어요) 차 있는데까지 짐도 다 옮겨주시고 친절한 분이라 아직까지 기억나네요. 다음에 또 가보고 싶어요.

직원이 정말 친절합니다. 조식도 기대하지 않았었는데 기대 이상으로 좋았습니다. 위치도 맥주거리 바로 근처라서 좋았고 모든 면에서 만족스러웠습니다.

No.1 Hai Tuong Lane, Ta Hien Street Hanoi

Hotel highlights

  • Walking distance to Hoan Kiem Lake and Thang Long Water Puppet Theatre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Hoan Kiem, Bonsella Cozy Hotel is within a 5-minute walk of Hoan Kiem Lake and within 15 minutes of other popular attractions like Thang Long Water Puppet Theatre. This 30-room, 3.5-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and LED TVs.


Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Guests can expect to find free WiFi and 32-inch an LED TV with cable channels. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.

Property features

Bonsella Cozy Hotel features free WiFi in public areas and a TV in a common area. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry.

Room options

Deluxe Double Room

Queen 1 | Sleeps 2

Superior Double Room

King 1 | Sleeps 2

Family Room, City View

Queen 1 | Sleeps 3

Deluxe Double Room, City View

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 10 reviews

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.