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Park Hyatt Hangzhou

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Photo gallery for Park Hyatt Hangzhou

Lobby
Exterior
Bar (on property)
Restaurant
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 1366 Qianjiang Road, Hangzhou, Zhejiang, 310020
  • Place, MIXC Mall
    ‪5 min walk‬
  • Place, Hangzhou City Planning Exhibition Hall
    ‪6 min walk‬
  • Place, Hangzhou Grand Theatre
    ‪13 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Park, Suite, 1 King Bed

A modern hotel room with a large bed, a sofa, a TV, and a view of the city.

Park, Suite, 1 King Bed

  • River view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the city.

Premium Room, 1 King Bed

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | View from room

Room, 2 Twin Beds, River View

  • River view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mountain View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mountain View)

  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Pool
  • Free WiFi
  • Restaurant
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9.8 out of 10, Exceptional, 12 reviews
$495 nightly
The price is $532
Jul 28 - Jul 29
Total with taxes and fees
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About the neighborhood

Hangzhou

Located in Shangcheng within a 5-minute walk of MIXC Mall, Park Hyatt Hangzhou is within a 15-minute stroll of Hangzhou City Planning Exhibition Hall. This 4.5-star hotel has 237 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi. Centrally located in Hangzhou, the hotel is connected to a shopping center, and a short walk from Raffles City Hangzhou and Hangzhou Grand Theatre.

What's nearby

  • MIXC Mall - 5 min walk - 0.3 miles
  • Hangzhou City Planning Exhibition Hall - 6 min walk - 0.3 miles
  • Raffles City Hangzhou - 10 min walk - 0.6 miles
  • Hangzhou Grand Theatre - 13 min walk - 0.7 miles
  • Chongyi Church - 2 min drive - 1.2 miles

Getting around

  • Jiangjin Road Station - 3 min walk
  • Hangzhou Station - 5 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪KFC 肯徳基 - ‬2 min walk
  • ‪蝴蝶里 - ‬6 min walk
  • ‪Executive Lounge - ‬20 min walk
  • ‪Simpy 星平鸡饭 - ‬3 min walk
  • ‪Din Tai Fung (鼎泰丰) - ‬5 min walk

About this property

Park Hyatt Hangzhou

At Park Hyatt Hangzhou, guests enjoy features like an indoor pool, a 24-hour gym, and a rooftop terrace. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior
Four Seasons Hotel Hangzhou at West Lake
Xihu
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 207 reviews
$569 nightly
The price is $612
Jul 13 - Jul 14
Total with taxes and fees
Four Seasons Hotel Hangzhou at West Lake

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 248 for adults and CNY 108 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (9,849 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 248 for adults and CNY 108 for children
  • Rollaway bed fee: CNY 408.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hangzhou
Park Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Park Hyatt Hangzhou?

Park Hyatt Hangzhou offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Park Hyatt Hangzhou?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Park Hyatt Hangzhou on Jun 28, 2026 start from $372, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Park Hyatt Hangzhou?

This hotel is situated in Shangcheng within a 10-minute walk of MIXC Mall and Hangzhou City Planning Exhibition Hall. You'll also find West Lake and Wulin Square within a short drive.

Is there parking available at Park Hyatt Hangzhou?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Park Hyatt Hangzhou have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 3 restaurants, and a bar/lounge at this hotel.

Does Park Hyatt Hangzhou have a casino?

No, Park Hyatt Hangzhou doesn't have a casino.

Will I find an indoor pool at Park Hyatt Hangzhou?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Park Hyatt Hangzhou?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an indoor pool, and a bar/lounge.

Are there hot tubs at Park Hyatt Hangzhou?

No, there isn't a spa tub at this hotel.

Does Park Hyatt Hangzhou have a restaurant with a breakfast menu?

Yes, Park Hyatt Hangzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Park Hyatt Hangzhou allow pets to stay for free?

No, pets and service animals aren't allowed at Park Hyatt Hangzhou.

Are there connecting rooms at Park Hyatt Hangzhou?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Park Hyatt Hangzhou?

The closest major airport to Park Hyatt Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 16.1 mi away (26 minutes by car).

Are there rooms with balconies at Park Hyatt Hangzhou?

No, you won't find guestrooms with balconies at Park Hyatt Hangzhou.

Does Park Hyatt Hangzhou have a wedding venue on site?

There are wedding services available at Park Hyatt Hangzhou if that's in your vacation plans.

Park Hyatt Hangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 51 out of 65 reviews
Rating 8 - Good. 11 out of 65 reviews
Rating 6 - Okay. 3 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Baolong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good hotel
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good view, restaurants also nice.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in young convenient district

Beautiful hotel and very convenient with a huge shopping mall connected to the hotel.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

ChakYuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025
Verified

8/10 Good

AMIN

Liked: Cleanliness, staff & service, amenities
Everything was fine with it but the construction noise outside was abit of a shame as it made noise and dust in the area
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Mei

Service at pool

The staff at swimming pool who was lighting the candle around the pool was very poor attitude. She literally bang the door of each candle holder and made so much noise to a point I need to leave the pool. I think that's what she wanted to do. To get rid of all the guests at pool. I did not expect such level of service at park hyatt at all.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

ILIN

Liked: Cleanliness, staff & service, amenities
客房設計優，寬敞舒適
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

WAI SZE

Liked: Cleanliness, amenities, property conditions & facilities
杭州柏悅酒店無論在硬件及軟件方面都非常出色，連歡迎水果的草莓都很高質，職員有禮專業，服務周到令我們有賓至如歸的感覺。我們對此次入住非常滿意，期待不久將來可以再次入住。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has wonderful breakfast, great bed, excellent room very clean and calm
Stayed 6 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常舒服的空間! A great stay with quality service

非常舒服的空間，維持一貫的奢華低調。江景房可以欣賞美麗夜景，中餐廳的菜不錯，尢其是龍蝦泡飯，早餐也美味，非常喜歡這次的住宿體驗！
Stayed 1 night in May 2019
Verified

10/10 Excellent

YOICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Noble, Refined sensed wth advanced facilities

Enough experiences towards Foreighers who can only speak English. We can achieve rapid check-in without actual passports, with Only certification document issued by Chinese goverment. In the other hotels, long took time taken (over a half hour), more subsequence documents needed, in worst case, refused to stay. Very clever, sharp, and kind staffs at front office. Very noble, refined sensed furnitures, room accessories, facilities we can see not only in each room but also public spaces. Great, beautiful pool which can see supream city biew, amazing breakfast we can have not only delicious many foods but also active performance by many chef's. Front staffs （Mr. Mark and a gentleman) are so kind that we can have valuable information for travel. Suitable or reasonable for price. Highly recommendable. 外国語は英語しか話せない外国人（日本人）に対する経験も豊富。　ビザ更新の為に、パスポート原本を中国政府機関に提出中で、提出（預かり）証明書携帯の宿泊客への対処・理解も早く、超特急（1-2分）でのチェックインが完了。他のホテル(30分以上かかる、付帯書類も要求、最悪は宿泊拒否）では有り得ない、優れた体験をしました。非常に賢く、回転と理解が早く、親切なスタッフ達がフロントにいらっしゃいます。非常に気品があり、洗練された内装、家具、ロームアクセサリーを、室内でもパブリックスペースでも楽しめ、魅了されます。大きな美しい室内プールから見事なシティビューを楽しめ、付帯のジャグジーバスやシャワー、更衣室も素晴しい。朝食ビュッフェでは、様々な美味しいお料理だけでなく、眼前で多くのシェフ達のパフォーマンスを見ながら、出来立てのお料理を戴けます。フロントスタッフは大変親切で、適任者（マークさん他）が、親身に最適な観光情報をアドバイスしてくださいました。価格に見合う、或いはそれ以上でありリーズナブルと言えます。強くお薦め致します。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport.
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, we love the gym and restaurant on 48th floor. Food was excellent! Perfect for our staycation!
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay

Staffs are all friendly and welcoming; a nice hotel in general. Could offer more personalised services if the hotel wanted to step up to the next level.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Guangyao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好

有电动马桶，房间也没有毛 不会犯过敏
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

yokko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

落ち着いた大人のホテル

今回旅行で利用しました。 地下鉄駅のそばで、ショッピングモールを経由してホテルに行けます。 ただ、入り口がわかりづらいのが難点です。 ホテルロビーはビルの上層階で、客室はさらにエレベーターを乗り換えます。内装は清潔で気持ちよく過ごせました。
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and comfy. Staff friendly. Chinese restaurant ssrves good food. However, lobby lounge’s lady singer is disappointing. Bad attitude.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice design, good service , very nice room, will stay at Park Hyatt again !
Verified

10/10 Excellent

elleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

We were impressed once we stepped out of the taxi. The team at the driveway are so helpful. And the design of the arrival experience to the lobby is a hit on our senses, sets the tone on what to expect of our next few nights here. Check-in was smooth and the room is simply fabulous. Very spacious, very comfortable. Love the room design. Thomas at the concierge is definitely to be commended. He gives us various options of things to do for the next few days, answers our questions patiently and gives us his full attention while attending to us. He even remembers our pickup times without needing to check when we are unsure the next day! The team at the Park Hyatt Hangzhou really makes our few days memorable.
Stayed 4 nights in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel but a bit far away from downtown and most of the tourist attraction
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
设施 配套都不错 环境也很好会再次入住
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

二人世界

酒店各方面都很满意，地点也很好，就在钱江新城。旁边就是万象城，购物觅食也很方便。非常推荐。
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

裝修十分漂亮 服務十分好的酒店

首先酒店位置十分方便 就在MixC的正上面 連結着地鐵站 鄰近有兩個個地鐵站 去景區不會特別遠 離機場也是30分鐘車程 鄰近另一個地鐵站的Raffles city也十分大 有很多餐廳。 這次我們是聖誕節入住 早了到達也能馬上入入住。 酒店大堂和房間的裝修十分漂亮 床很大很舒服 廁所也好豪華 而且能看到風景 房間設備齊全。 職員態度也很好 很願意幫忙 收拾房間的職員也十分盡責 把我們自己亂放的物品都收拾好。 總結是酒店十分好 絕對會再回來的。
Stayed 3 nights in Dec 2017

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