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Park Hyatt Hangzhou

4.5 star property
Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou

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Photo gallery for Park Hyatt Hangzhou

Indoor pool
Restaurant
Exterior
Lobby
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Air conditioning

Explore the area

View in a map
No. 1366 Qianjiang Road, Hangzhou, Zhejiang, 310020
  • Place, MIXC Mall
    ‪5 min walk‬
  • Place, Hangzhou City Planning Exhibition Hall
    ‪6 min walk‬
  • Place, Hangzhou Grand Theatre
    ‪13 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Park, Suite, 1 King Bed

Park, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Park, Suite, 1 King Bed

  • 1076 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 678 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | View from room

Room, 2 Twin Beds, River View

  • 592 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mountain View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mountain View)

  • 592 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hangzhou

Located in Jianggan within a 5-minute walk of MIXC Mall, Park Hyatt Hangzhou is within a 15-minute stroll of Hangzhou City Planning Exhibition Hall. This 4.5-star hotel has 237 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi. Centrally located in Hangzhou, the hotel is connected to a shopping center, and a short walk from Raffles City Hangzhou and Hangzhou Grand Theatre.

What's nearby

  • MIXC Mall - 5 min walk - 0.3 miles
  • Hangzhou City Planning Exhibition Hall - 6 min walk - 0.3 miles
  • Raffles City Hangzhou - 10 min walk - 0.6 miles
  • Hangzhou Grand Theatre - 13 min walk - 0.7 miles
  • Chongyi Church - 2 min drive - 1.2 miles

Getting around

  • Jiangjin Road Station - 3 min walk
  • Hangzhou Station - 5 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪Souq - ‬4 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪KFC 肯徳基 - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Din Tai Fung (鼎泰丰) - ‬5 min walk

About this property

Park Hyatt Hangzhou

Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou
At Park Hyatt Hangzhou, guests enjoy features like an indoor pool, a 24-hour gym, and a rooftop terrace. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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  • Pool
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Jan 4 - Jan 5, 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 248 for adults and CNY 108 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (9,849 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 248 for adults and CNY 108 for children
  • Rollaway bed fee: CNY 408.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hangzhou
Park Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Park Hyatt Hangzhou?

Park Hyatt Hangzhou offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see close to Park Hyatt Hangzhou?

This hotel is situated in Jianggan within a 10-minute walk of MIXC Mall and Hangzhou City Planning Exhibition Hall. You'll also find West Lake and Hangzhou Grand Theatre within a short drive.

Is there parking available at Park Hyatt Hangzhou?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Park Hyatt Hangzhou have a casino?

No, Park Hyatt Hangzhou doesn't have a casino.

Will I find an indoor pool at Park Hyatt Hangzhou?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Park Hyatt Hangzhou?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Are there hot tubs at Park Hyatt Hangzhou?

No, there isn't a spa tub at this hotel.

Does Park Hyatt Hangzhou have a restaurant with a breakfast menu?

Yes, Park Hyatt Hangzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Park Hyatt Hangzhou allow pets to stay for free?

No, pets and service animals aren't allowed at Park Hyatt Hangzhou.

Does Park Hyatt Hangzhou have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Park Hyatt Hangzhou?

The closest major airport to Park Hyatt Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 16.1 mi away (26 minutes by car).

Are there rooms with balconies at Park Hyatt Hangzhou?

No, there aren't any guestrooms with balconies at Park Hyatt Hangzhou.

Does Park Hyatt Hangzhou have a wedding venue on site?

There are wedding services available at Park Hyatt Hangzhou if that's in your vacation plans.

Park Hyatt Hangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 48 out of 61 reviews
Rating 8 - Good. 10 out of 61 reviews
Rating 6 - Okay. 3 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Stayed 3 nights in Aug 2025

10/10 Excellent

ChakYuen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Hindren

Stayed 1 night in Apr 2025

10/10 Excellent

Baolong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Stayed 2 nights in Jun 2024

10/10 Excellent

Boyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ren, New Olreans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Eugene Pio P S

Stayed 2 nights in Oct 2023

10/10 Excellent

Shaoqi

Stayed 1 night in Aug 2020

10/10 Excellent

Lillian, Shanghai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.
Stayed 2 nights in Jul 2020

10/10 Excellent

Chung Lai Eugene

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has wonderful breakfast, great bed, excellent room very clean and calm
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, we love the gym and restaurant on 48th floor. Food was excellent! Perfect for our staycation!
Stayed 3 nights in Mar 2019

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

J, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and comfy. Staff friendly. Chinese restaurant ssrves good food. However, lobby lounge’s lady singer is disappointing. Bad attitude.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice design, good service , very nice room, will stay at Park Hyatt again !

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

elleen, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

We were impressed once we stepped out of the taxi. The team at the driveway are so helpful. And the design of the arrival experience to the lobby is a hit on our senses, sets the tone on what to expect of our next few nights here. Check-in was smooth and the room is simply fabulous. Very spacious, very comfortable. Love the room design. Thomas at the concierge is definitely to be commended. He gives us various options of things to do for the next few days, answers our questions patiently and gives us his full attention while attending to us. He even remembers our pickup times without needing to check when we are unsure the next day! The team at the Park Hyatt Hangzhou really makes our few days memorable.
Stayed 4 nights in Mar 2018

10/10 Excellent

Gwen, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort

Luxurious stay

This Park Hyatt location was newly opened last year. Facilities are very new and luxurious as always with Park Hyatt hotels. Location is not ideal for tourists as it's located in the financial district and slightly far from attractions. Most taxi drivers decline to drive there, making it very difficult to get back.
Stayed 1 night in Jun 2017

10/10 Excellent

ji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

It was a very good hotel

10/10 Excellent

bob, yountville,ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and great! Nice staff and restaurant. Can't say Enuf good things about it! Bob

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