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Aparthotel

Oakwood Residence Hangzhou

4.5 star property

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Photo gallery for Oakwood Residence Hangzhou

Exterior
Two Bedroom Executive | Living area | 47-inch LCD TV with digital channels, TV
Meeting facility
Free toiletries, hair dryer, bathrobes, slippers
Down comforters, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Parking included

Explore the area

View in a map
No 28 Jiaogong Road, Hangzhou, Zhejiang, 310012
  • Place, Yellow Dragon Sports Center
    ‪8 min walk‬
  • Place, Zhejiang University Yuquan Campus
    ‪15 min walk‬
  • Place, Huanglong Stadium
    ‪17 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio Deluxe

Down comforters, pillowtop beds, in-room safe, desk

Studio Deluxe

  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Executive

Down comforters, pillowtop beds, in-room safe, desk

Studio Executive

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Executive

One Bedroom Executive | Down comforters, pillowtop beds, in-room safe, desk

One Bedroom Executive

  • City view
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Executive

Two Bedroom Executive | Living area | 47-inch LCD TV with digital channels, TV

Two Bedroom Executive

  • City view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Studio Executive (Twin Beds)

Studio Executive (Twin Beds) | Down comforters, pillowtop beds, in-room safe, desk

Studio Executive (Twin Beds)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hangzhou

Located in Xihu within a mile (2 km) of Zhejiang University Yuquan Campus, Oakwood Residence Hangzhou is within a few miles (5 km) of other popular sights such as Hangzhou Tower Shopping Mall. This 155-room, 4.5-star aparthotel has an indoor pool along with free in-room WiFi and free self parking. It's connected to a shopping center in central Hangzhou and also close to West Lake and Wulin Square.
View more Aparthotels in HangzhouOpens in a new window

What's nearby

  • Yellow Dragon Sports Center - 8 min walk - 0.5 miles
  • Zhejiang University Yuquan Campus - 15 min walk - 0.8 miles
  • Huanglong Stadium - 17 min walk - 0.9 miles
  • Baopu Taoist Temple - 5 min drive - 2.2 miles
  • Lingyin Temple - 6 min drive - 3.6 miles

Getting around

  • Wensan Road Station - 11 min walk
  • Yuhang Railway Station - 21 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive

Restaurants

  • ‪Peet’s Coffee - ‬4 min walk
  • ‪Manner Coffee - ‬6 min walk
  • ‪KFC (肯德基) - ‬1 min walk
  • ‪川味泡菜馆（黄姑山路店） - ‬6 min walk
  • ‪和府捞面（黄龙万科店） - ‬1 min walk

About this property

Oakwood Residence Hangzhou

Guests of Oakwood Residence Hangzhou have access to an indoor pool, a gym, and a sauna. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury aparthotel include free WiFi in public areas, a business center, and a meeting room.
Each apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, and a stovetop. A 47-inch LCD TV comes with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport pillow menus and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a rice cooker.
Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 374 reviews
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Total with taxes and fees
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Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Free crib

Restaurants on site

  • Oakleaf

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 124 for adults and CNY 70 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: CNY 250 per night

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch LCD TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 22 lbs per pet)
  • Fee: CNY 500 per pet per stay
  • One-time cleaning fee: CNY 500

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a regional park
  • In the city center

Things to do

  • Fitness classes
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 155 units
  • 19 floors
  • Banquet hall
  • Built in 2011
  • Renovated - January 2023

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 25 2026 to May 29 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CNY 500 per pet, per stay, plus a one-time cleaning fee of CNY 500
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)

Children and extra beds

  • Rollaway/extra beds are available for CNY 250.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 2000 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 124 for adults and CNY 70 for children
  • Pet fee: CNY 500 per pet, per stay plus CNY 500 one-time cleaning fee
  • Rollaway bed fee: CNY 250.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hangzhou Oakwood
Oakwood Hangzhou
Oakwood Residence Aparthotel
Oakwood Residence Aparthotel Hangzhou
Oakwood Residence Hangzhou
Oakwood Residence Hangzhou Hotel Hangzhou
Oakwood Residence Hotel Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hotel Hangzhou
Oakwood Hangzhou Hangzhou
Oakwood Residence Hangzhou Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hangzhou Aparthotel Hangzhou

Frequently asked questions

Are free cancellation options available at Oakwood Residence Hangzhou?

Oakwood Residence Hangzhou offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Oakwood Residence Hangzhou?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Oakwood Residence Hangzhou on Jun 12, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Oakwood Residence Hangzhou?

This aparthotel is situated in Xihu within a short 9-minute walk of Yellow Dragon Sports Center and also 17 minutes on foot from Huanglong Stadium. You'll also find West Lake and Wulin Square within a short drive.

Is parking available on site at Oakwood Residence Hangzhou?

Yes, self parking is offered for free at the aparthotel.

Does Oakwood Residence Hangzhou have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and a bar/lounge at this aparthotel.

Does Oakwood Residence Hangzhou include a casino?

No, Oakwood Residence Hangzhou doesn't have a casino.

Is there an indoor pool at Oakwood Residence Hangzhou?

Yes, this aparthotel has an indoor pool.

What amenities will couples enjoy at Oakwood Residence Hangzhou?

There are plenty of amenities for couples at this aparthotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Oakwood Residence Hangzhou?

No, but this aparthotel does have a sauna.

Does Oakwood Residence Hangzhou have a restaurant with a breakfast menu?

Yes, Oakwood Residence Hangzhou serves buffet breakfast for a surcharge each morning at Oakleaf.

Will Oakwood Residence Hangzhou allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Oakwood Residence Hangzhou for a fee of CNY 500 per pet, per stay.

Are there connecting rooms at Oakwood Residence Hangzhou?

No, there aren't connecting guestrooms at this aparthotel.

What is the closest airport to Oakwood Residence Hangzhou?

The closest major airport to Oakwood Residence Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 23 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Oakwood Residence Hangzhou?

No, you won't find apartments with balconies at Oakwood Residence Hangzhou.

Oakwood Residence Hangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 306 reviews
Rating 8 - Good. 103 out of 306 reviews
Rating 6 - Okay. 23 out of 306 reviews
Rating 4 - Poor. 14 out of 306 reviews
Rating 2 - Terrible. 2 out of 306 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

YIPING

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the kitchen and other amenities. Will stay again
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
House keeping staff was excellent and accommodating. The front desk staff was very helpful. This is my go-to hotel when I visit Hangzhou annually.
Stayed 15 nights in Apr 2025
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed here numerous times and it is our home base in Hangzhou.
Stayed 16 nights in Jun 2023
Verified

10/10 Excellent

Wenxun

Liked: Cleanliness, property conditions & facilities, communication
Easy access to food and banking
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Xuetao

Liked: Amenities, communication
Facilities are out of date and cleaness in public area could be improved to 5 star level.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities
Personal services, extra efforts by all who work here. Our home base each time when we are in Hangzhou. Exceptional service and perfect location.
View from our apartment.
Stayed 20 nights in May 2025
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our choice year after year for our visits to Hangzhou
Stayed 21 nights in May 2024
Verified

8/10 Good

Steve

Liked: Cleanliness, room comfort, communication
Great service from the front desk
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Xuetao

Liked: Communication
Room is clean but out of date.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ean Suat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staying at Oakwood Residence Hangzhou served our objective well. We were looking for a hotel that provides washer as we were traveling light. The area is pretty centralised, walkable to the famous West Lake, also have restaurants and convenient stores.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Hamid

Liked: Cleanliness, room comfort, communication

Staying at Oakwood Hangzhou

The design and condition of property was excellent. It is part of EAC, Euro American Center. Breakdast buffet and swimming was excellent, with high end interior finishes for the apartment units. A place to choose in Hangzhou.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Valinna

Liked: Cleanliness, property conditions & facilities
Like: Spacious room Washing machine in room Good mannered housekeeping staff Not like: Toiletories not good quality Washroom old and water stains Small selections in breakfast buffet
Stayed 4 nights in May 2025
Verified

8/10 Good

Whanyoung Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Front desk employees are good. They try to help the guest. But all of doormen I encountered are mean and arrogant. I don't know why this hotel need any doorman. Tyey don't do anything but staring guests.
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Alan

Disliked: Room comfort
Mattress was like sleeping on a rock.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm. Other than that, would love to return to stay
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

CHENG WEI

Liked: Cleanliness, amenities, communication
有洗衣機
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Grosses Zimmer und gute Auswahl an Essen beim Frühstück, nahe gelegen zum WestLake, freundliches Personal
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Huan

Liked: Cleanliness, amenities, property conditions & facilities, communication
位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

항저우 오크우드 강추

전체적으로 장기투숙에 최적인곳입니다. 오크우드아파트식호텔이죠..매번여기 묵습니다. 강츤
Stayed 15 nights in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

항저우 오크우드호텔

전체적으로 장기투숙에는 중국에서 이만한곳이 없습니다. 단 조금 오래되다보니 높은곳이나 구석에는 먼지들이 좀있네요..주방기기세탁기등도 다있어서 좋았구요..친절하고요..매번여기묵습니다
Stayed 14 nights in Jan 2021
Verified

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值

房間很大，廚具齊全。服務式住宿物超所值。
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コンビニや軽食屋が近く便利です

北楼に泊まりました。建物は清潔で、部屋も広く、アメニティも基本的なものは全て揃っています。 今回1泊の利用でしたが、キッチンや洗濯機もあるので、中・長期滞在者には最適。 朝食は南楼3階で、小規模ですが内容は充実していて、味も悪くないです。麺は近くで卵を焼いている人にお願いすると、器をくれるので、そこに自分で食べたい麺や具を入れ、卵を焼いている人に渡すと茹でてくれます。味付けは備え付けの調味料でお好みで。 となりの建物１階にはスタバ、味千ラーメン等があり、反対側隣にある大学の入り口１階にはセブンイレブンがあり、ちょっとした食事や買い物にも困りません。
となりの大学１階にあるコンビニ
自分で具材を選べる麺バー
部屋は広いです
キッチンとバスタブ付きのお風呂
Stayed 2 nights in Nov 2019
Verified

8/10 Good

LEE WA MONICA

Liked: Staff & service, property conditions & facilities, room comfort
酒店附近就有吃的地方，挺方便的。
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant in the hotel.
Stayed 9 nights in Nov 2019