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Oakwood Residence Hangzhou

4.5 out of 5.0

Recent guest reviews

Good experience although the residences are being heavily used by nightly visitors on short term basis

We only stayed for 2 nights. There are many things in the hotel we hadn't had a chance to explore. Overall, our stay was good but not perfect. The good: Staff was efficient. The room is huge for a studio. It is very clean. The breakfast buffet is fantastic. The okay: The furniture in our room is a bit too old especially the couch. The TV remote was sticky, it bothered me.

Excellent apartel. Great attention to detail!Excellent apartel. Great attention to detail!

We have stayed here numerous times. Always a satisfying experience.

1. The location of the hotel is good, it is near by west lake. 2. Staffs were kind and helped me carry my 4 packages to my room. 3. The room was very clean and comfortable. The room was just like apartment for the single. There was a nice kitchen in the room and I bought some foods for cooking. 4. The price is fair for this room.

The hotel is not close to the west lake but it is a very clean and secure. You need to have room key to take the elevator to your floor. People were friendly there I was upgraded to a one-bed room from studio and the rooms are huge. I think it also came with all the things needed to stay for a longer term. It has dishwasher, rice cooker, plates and utensils coffee makers etc. The only thing missing I think was a bath tub which I do not really miss. Overall great experience. BTW, it is about 15 minutes cab ride to the west lake. Plenty of buses near by and there is a starbucks right around the corner.

Super comfortable, extremely large rooms, bathroom super duper nice. Sofas a bit shallow / hard, all other furniture very comfortable. Fully-equipped kitchens, with a grocery store on the second floor, it's as close as you get to a home away from home. Gym very nice, haven't tried the pool. Decent coffee (available for takeout) and nice breakfast food (I'm difficult). Food (either restaurant or room service) is not great, pretty expensive and not super tasty.

We stayed at Oakwood in Hangzhou for over three weeks - staff was extremely helpful and kind to us - western restaurant in hotel more than satisfied our need for western food every now and then - facility is clean and very well kept.

Location is fine (Starbucks next door) -- not very central, but cabs are inexpensive to take you to the West Lake area. The suites are large, clean and very well-equipped. Highly recommended. We spent our time in the West Lake area.

No 28 Jiaogong Road Hangzhou Zhejiang

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in West Lake within a mile (2 km) of Yellow Dragon Sports Center, Oakwood Residence Hangzhou is within 2 miles (3 km) of Baopu Taoist Temple. This 321-room, 4.5-star aparthotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi. Located centrally in Hangzhou, it's also near West Lake and Precious Stone Hill.


Enjoy dining at Oakleaf, one of 2 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


All 321 air-conditioned apartments feature kitchens and space to spread out with dining areas. 47-inch LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Washers/dryers, coffee makers, and free local calls are other standard amenities.

Property features

Oakwood Residence Hangzhou features an indoor pool, a children's pool, and a 24-hour fitness center. Airport transportation is made easy with an airport shuttle (available 24 hours) for CNY 535 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury aparthotel include a sauna, free WiFi in public areas, and a meeting room.

Room options

Deluxe Studio

King 1 | Sleeps 3

Executive Room, 1 Bedroom

King 1 | Twin 2 | Sleeps 4

Deluxe Room, 2 Bedrooms (1 double bed and 1 single bed)

Full 1 | Sleeps 5

Executive Room, 2 Bedrooms

King 1 | King 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 228 reviews