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Novotel Hangzhou Xintiandi

4.0 star property

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Photo gallery for Novotel Hangzhou Xintiandi

Daily buffet breakfast for a fee
Property video
Exterior
Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, free minibar, desk
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
666 Dongxin Road, Gongshu District, Xiyue, Life Plaza, Hangzhou, Zhejiang, 310000
  • Place, Hangzhou Peace International Convention and Exhibition Center
    ‪5 min drive‬
  • Place, Wulin Square
    ‪6 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪6 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Living area | 65-inch LCD TV with cable channels, printers

Deluxe Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, free minibar, desk

Deluxe Room, 2 Twin Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | Living area | 65-inch LCD TV with cable channels, printers

Deluxe Suite, 1 Double Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

View from room

Deluxe Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, free minibar, desk

Executive Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, free minibar, desk

Standard Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, down comforters, free minibar, desk

Superior Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, free minibar, desk

Superior Room, 2 Twin Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hangzhou

Located in Xiacheng, Novotel Hangzhou Xintiandi is 2.2 mi (3.6 km) from Hangzhou Peace International Convention and Exhibition Center and within a 10-minute drive of West Lake. This 147-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.

What's nearby

  • Hangzhou Peace International Convention and Exhibition Center - 5 min drive - 2.5 miles
  • Zhejiang University Huajiachi Campus - 6 min drive - 3.9 miles
  • Wulin Square - 6 min drive - 4.2 miles
  • Hangzhou Tower Shopping Mall - 6 min drive - 4.2 miles
  • Hangzhou China Silk Town - 7 min drive - 4.2 miles

Getting around

  • Xintiandi Street Station - 14 min walk
  • East Railway Station (East Square) Station - 16 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 35 min drive

Restaurants

  • ‪星巴克 - ‬3 min drive
  • ‪星巴克(新天地中心店) - ‬17 min walk
  • ‪響 - ‬3 min drive
  • ‪朱富贵火锅（中大银泰城店） - ‬3 min drive
  • ‪McDonald's (麦当劳) - ‬3 min drive

About this property

Novotel Hangzhou Xintiandi

Renovated in 2025, Novotel Hangzhou Xintiandi offers a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available on request) for CNY 500 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with access to locker space, dry cleaning/laundry, and securing valuables. Other amenities at this hot springs hotel include a conference center, coffee/tea in a common area, and a microwave in a common area.
65-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and children's slippers. Free minibar items, dining areas, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Sofitel Hangzhou Westlake
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 525 reviews
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The price is $113
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:30 AM at scheduled times and on request
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 78 for adults and CNY 78 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club

Family friendly

  • Dining table
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Built in 2025
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally sourced food prioritized
  • Renovated entire property - June 2025
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 150.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 78 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 500 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 500 (roundtrip), (from 10 to 18 years old)
  • Rollaway bed fee: CNY 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 6:00 AM
  • Check-out: 2:00 PM
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

What is there to do close to Novotel Hangzhou Xintiandi?

This hotel is situated in Xiacheng, close to West Lake and Wulin Square. You'll also find Westlake Culture Plaza and Hangzhou Tower Shopping Mall within a short drive.

How much does it cost to stay at Novotel Hangzhou Xintiandi?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Novotel Hangzhou Xintiandi on Jul 26, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Novotel Hangzhou Xintiandi?

Yes, secured self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Novotel Hangzhou Xintiandi feature a casino at the property?

No, Novotel Hangzhou Xintiandi doesn't have a casino.

Is there an indoor pool at Novotel Hangzhou Xintiandi?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Novotel Hangzhou Xintiandi?

Amenities that appeal to couples at this hotel include a down comforter, a free stocked minibar, and a rainfall showerhead.

Does Novotel Hangzhou Xintiandi have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Hangzhou Xintiandi have a restaurant with a breakfast menu?

Yes, Novotel Hangzhou Xintiandi serves buffet breakfast each morning for a surcharge from its restaurant.

Does Novotel Hangzhou Xintiandi allow pets to stay free of charge?

No, pets aren't allowed at Novotel Hangzhou Xintiandi though service animals are welcome.

Does Novotel Hangzhou Xintiandi have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Novotel Hangzhou Xintiandi?

The closest major airport to Novotel Hangzhou Xintiandi is Hangzhou (HGH-Xiaoshan Intl.), which is 22.4 mi away (35 minutes by car).

Can I book a room with a balcony at Novotel Hangzhou Xintiandi?

No, there aren't any guestrooms with balconies at Novotel Hangzhou Xintiandi.

Novotel Hangzhou Xintiandi Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

qingwei

Room is spa
Stayed 1 night in Feb 2026
Verified

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
too noisy due to un-regulated noise
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Sohee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
샤워실에서 냄새 조금 남. 직원들 매우 친절
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Sooyeon

Stayed 2 nights in Jan 2026