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Hangzhou Xinqiao Hotel

3.5 star property

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Photo gallery for Hangzhou Xinqiao Hotel

Balcony
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reception
Lobby
Elegant Executive Lake-view Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
No. 226 Jiefang Road, Shang Cheng District, Hangzhou, 310001
  • Place, West Lake
    ‪3 min walk‬
  • Place, Zhejiang University First Affiliated Hospital
    ‪7 min walk‬
  • Place, Wushan Night Market
    ‪7 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Partial Lake View

Deluxe Room, Partial Lake View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Partial Lake View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Executive King Room | Premium bedding, in-room safe, desk, blackout drapes

Executive King Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

LCD TV

Business Suite

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Lake-view Suite

Executive Lake-view Suite | Premium bedding, in-room safe, desk, blackout drapes

Executive Lake-view Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, Lake View

Executive Room, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, Lake View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Partial Lake View

Deluxe Twin Room, Partial Lake View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room, Partial Lake View

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hangzhou

Located in Downtown Hangzhou within a 5-minute walk of West Lake, Hangzhou Xinqiao Hotel is within a 15-minute stroll of No.2 Park. This 3.5-star hotel has 346 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • West Lake - 3 min walk - 0.2 miles
  • Zhejiang University First Affiliated Hospital - 7 min walk - 0.4 miles
  • Wushan Night Market - 7 min walk - 0.4 miles
  • China Academy of Art - 13 min walk - 0.7 miles
  • Qinghefang Old Street - 14 min walk - 0.8 miles

Getting around

  • Hangzhou Station - 9 min drive
  • Ding'an Road Station - 10 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪Simpy - ‬1 min walk
  • ‪伍子面馆 - ‬3 min walk
  • ‪No Name - ‬5 min walk
  • ‪Hang Together - ‬7 min walk
  • ‪Cofela - ‬8 min walk

About this property

Hangzhou Xinqiao Hotel

Hangzhou Xinqiao Hotel features free WiFi in public areas, meeting rooms, and a business center. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a terrace and a banquet hall.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include electric kettles, safes, and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 68 per person
  • 2 restaurants
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 600.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 68 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Xinqiao Hangzhou
Xinqiao Hotel
Xinqiao Hotel Hangzhou
Hangzhou Xinqiao
Hangzhou Xinqiao Hotel Hotel
Hangzhou Xinqiao Hotel Hangzhou
Hangzhou Xinqiao Hotel Hotel Hangzhou

Frequently asked questions

Is a free cancellation option available at Hangzhou Xinqiao Hotel?

Hangzhou Xinqiao Hotel offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do close to Hangzhou Xinqiao Hotel?

This hotel is situated in Downtown Hangzhou within a 10-minute walk of West Lake, Wushan Night Market, and No.2 Park. You'll also find Westlake Yintai Commercial Center and Qinghefang Old Street less than a mile away.

Is there parking available at Hangzhou Xinqiao Hotel?

Yes, self parking is offered for free at the hotel.

Does Hangzhou Xinqiao Hotel have a casino on the premises?

No, Hangzhou Xinqiao Hotel doesn't have a casino.

Is there an indoor pool at Hangzhou Xinqiao Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hangzhou Xinqiao Hotel?

Couples staying at this hotel will appreciate amenities like bathrobes and slippers as well as 2 restaurants.

Are there hot tubs at Hangzhou Xinqiao Hotel?

No, there isn't a spa tub at this hotel.

Does Hangzhou Xinqiao Hotel have a restaurant that serves breakfast?

Yes, Hangzhou Xinqiao Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hangzhou Xinqiao Hotel allow pets to stay free of charge?

No, pets aren't allowed at Hangzhou Xinqiao Hotel.

Are there connecting rooms at Hangzhou Xinqiao Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hangzhou Xinqiao Hotel?

The closest major airport to Hangzhou Xinqiao Hotel is Hangzhou (HGH-Xiaoshan Intl.), which is 23 mi away (34 minutes by car).

Are there rooms with balconies at Hangzhou Xinqiao Hotel?

No, you won't find guestrooms with balconies at Hangzhou Xinqiao Hotel.

Hangzhou Xinqiao Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 51 reviews
Rating 8 - Good. 23 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 2 nights in Sep 2025

8/10 Good

puneet

Business traveler
Liked: Staff & service, property conditions & facilities
Overall nice place. View was great. But was hard to find a trash can with trash bags.
Stayed 1 night in Mar 2023

6/10 Okay

Johnny

The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself)
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Stayed 6 nights in Nov 2018

10/10 Excellent

Ms.Pan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future.
Stayed 3 nights in Oct 2018

10/10 Excellent

keiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to West Lake, good food places. Swift check in/out processes by kind staffs.
Stayed 1 night in Jul 2018

10/10 Excellent

Renyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. No AC

Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor.
Stayed 4 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room.
Stayed 2 nights in Jun 2017

6/10 Okay

Debby, Singapore

Liked: Staff & service
Disliked: Room comfort

This hotel is not linked up with Expedia

We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA. A lot of hassle to get through to what needs to be done. Really disappointing experience to start off with... However the hotel staff constantly tried to make it up to us which we appreciate. Air conditioning in the hotel is not ventilated well, constantly feeling hot. Location is great, right in the middle of city. Very convenient.

4/10 Poor

Tao, Plano, TX

Disliked: Cleanliness, property conditions & facilities, room comfort

Good Location But Room is not clean

Hotel room is too old and need renovation

2/10 Terrible

Singh s, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dissapointed.

AGREED BUT NOT RECEIVED! NO third bed as requested. No breakfast as specified.No internet or wifi connection.No air conditioning, No cooler , No coffee , No gym or pool access .No collection or drop off to the airport. Not a Hotel I would recommend for future usage.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Great location

It is really close to the west lake. A lot shopping malls and good restaurants are nearby. However the air condition in the room is too old to work well. Hope it can be improved.

6/10 Okay

Kongway, London

Liked: Cleanliness, staff & service

Too much smoking smell

Nice hotel but the room smell of smoking , need to have proper cleaning

8/10 Good

Ping Chiu

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

severine

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Oui mais…

Hôtel confortable mais personnel qui ne parle pas anglais à l’accueil. Difficile de se faire comprendre ! Rooftop pas ouvert et ne correspond pas aux photos Déjeuner très copieux et bon
Stayed 1 night in Aug 2024

10/10 Excellent

HONGMIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

綺麗、部屋は広い、便利。

期待通り、良かった。
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

CHIA-HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다.
Stayed 1 night in Nov 2018

10/10 Excellent

chihyao, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新裝修,免痣馬桶座,讚!房間大雙人床墊睡得舒服,早餐還可以,退房速度快,電梯多等待時間少,ˇ地點非常好近地鐵
Stayed 3 nights in Oct 2018

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, great room, great breakfast; locatio

The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay
Stayed 1 night in Oct 2018