Grand Metropark Hotel Hangzhou

2.5 star property
Waterfront hotel with 3 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Grand Metropark Hotel Hangzhou

Lobby
Gym
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Interior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Laundry
  • Pool

Explore the area

Map
No 2 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, 310006
  • Wushan Night Market
    ‪7 min walk‬
  • West Lake
    ‪12 min walk‬
  • Hangzhou Tower Shopping Mall
    ‪2 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪27 min drive‬

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Room options

Executive Double Room

  • Sleeps 2
  • 2 Queen Beds

Delicate Twin Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Elite Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Elite Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Delicate Room (Kingsize Bed)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Business Double or Twin Room

  • Sleeps 2
  • 2 Queen Beds

Business Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Superior Room (Kingsize Bed)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bed

Executive Twin Room

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds

Delicate Twin Room

  • Sleeps 2

Business Queen Room

  • Sleeps 2

Suite

  • Sleeps 2

Delicate Suite

  • Sleeps 2

Family Room

  • Sleeps 3

Executive Suite

  • Sleeps 2

Selected Room (2 Beds)

  • Sleeps 2

Selected Double Room

  • Sleeps 2

LvXiaoXiong Family Room

  • Sleeps 3

Presidential Suite

  • Sleeps 4

Family Interconnecting Room

  • Sleeps 3

Business Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Superior Room (2 Beds)

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Executive Room (2 Beds)

  • Sleeps 2

Delicate Queen Room

  • Sleeps 2

Strawberry Music Star Quality Double Bed Room

  • Sleeps 2

Teddy Collection Premier Double Bed Room

  • Sleeps 2

Strawberry Music Star Quality Twin Room

  • Sleeps 2

Teddy's Treasure Collection Twin Room

  • Sleeps 2

Family Friendly Themed Suite

  • Sleeps 2

Family Friendly Themed Room

  • Sleeps 3

Handicapped-friendly Double Room

  • Sleeps 2

Octonauts Theme Family Room

  • Sleeps 3

Guestroom (Double bed)

  • Sleeps 2

Bei Family Theme Room

  • Sleeps 2

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About the neighborhood

Hangzhou

Located in Shangcheng within a 5-minute walk of Zhejiang University First Affiliated Hospital, Grand Metropark Hotel Hangzhou is within a 15-minute stroll of West Lake. This 359-room hotel has 3 restaurants along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Wushan Night Market - 7 min walk - 0.4 miles
  • West Lake - 12 min walk - 0.7 miles
  • Wulin Square - 2 min drive - 1.2 miles
  • Hangzhou Tower Shopping Mall - 2 min drive - 1.4 miles
  • Hangzhou China Silk Town - 3 min drive - 1.4 miles

Getting around

  • Hangzhou Station - 10 min drive
  • Wan’an Bridge Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪大江户居酒屋 - ‬2 min walk
  • ‪富美家 - ‬1 min walk
  • ‪杭州维景国际大酒店 - ‬1 min walk
  • ‪老家锅贴 - ‬1 min walk
  • ‪笑颜酒吧 - ‬1 min walk

About this property

Grand Metropark Hotel Hangzhou

Waterfront hotel with 3 restaurants and a fitness center
Guests of Grand Metropark Hotel Hangzhou have access to an outdoor pool, a gym, and a sauna. If you drive, self parking is CNY 30 per day, or you can take advantage of the airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, bathrobes, and slippers. Refrigerators, free minibar items, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CNY 30 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 68 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Imperial Kitchen
  • Japanese Restaurant
  • Le Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1997
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable items such as toothbrushes, toothpastes, combs, soaps, bath foam and slippers.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 230.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Self parking fee: CNY 30 per day
  • Rollaway bed fee: CNY 230.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Metropark
Grand Metropark Hangzhou
Metropark Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou
Hangzhou Grand Hotel
Hangzhou Grand Metropark Hotel
Grand Metropark Hotel Hangzhou Hotel
Grand Metropark Hotel Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Is a free cancellation option available at Grand Metropark Hotel Hangzhou?

Grand Metropark Hotel Hangzhou offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do near Grand Metropark Hotel Hangzhou?

This hotel is situated in Shangcheng within a 10-minute walk of Wushan Night Market and Si Cheng Church. You'll also find West Lake and Phoenix Mosque less than a mile away.

Is parking available on site at Grand Metropark Hotel Hangzhou?

Yes, parking is offered for CNY 30 per day.

Does Grand Metropark Hotel Hangzhou feature a casino on the premises?

No, Grand Metropark Hotel Hangzhou doesn't have a casino.

Is there an indoor pool at Grand Metropark Hotel Hangzhou?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Metropark Hotel Hangzhou good for couples?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and 3 restaurants.

Does Grand Metropark Hotel Hangzhou have a hot tub?

No, but this hotel does have a sauna.

Does Grand Metropark Hotel Hangzhou feature a restaurant that includes a breakfast menu?

Yes, Grand Metropark Hotel Hangzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Grand Metropark Hotel Hangzhou allow pets to stay for free?

No, pets aren't allowed at Grand Metropark Hotel Hangzhou.

Are there connecting rooms at Grand Metropark Hotel Hangzhou?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Grand Metropark Hotel Hangzhou?

The closest major airport to Grand Metropark Hotel Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 23 mi away (34 minutes by car).

Can I book a room with a balcony at Grand Metropark Hotel Hangzhou?

No, there aren't any guestrooms with balconies at Grand Metropark Hotel Hangzhou.

Grand Metropark Hotel Hangzhou Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 208 reviews
Rating 8 - Good. 111 out of 208 reviews
Rating 6 - Okay. 27 out of 208 reviews
Rating 4 - Poor. 12 out of 208 reviews
Rating 2 - Terrible. 4 out of 208 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Worth the price

This hotel has to be located in one of the most convenient areas for tourists. Within walking distance from many popular sites. The building itself is quite old and has very thin walls which makes it quite difficult for a good night sleep.
Stayed 2 nights in Dec 2019

10/10 Excellent

WL, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked dated but the room was clean and confortable with excellent housekeeping service.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019

10/10 Excellent

ZanyTraveler, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed hotel with a pleasant staff and a lovely restaurant. Breakfast buffet is very good. About a 10 minutes walk to the nearest subway station and another 5 minutes to the West Lake.
Stayed 3 nights in Oct 2019

10/10 Excellent

Ji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Chen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

More of an American type hotel with all the amenities. It was very nice and the staff were very helpful. Close to shopping downtown and the lake is within walking distance.
Stayed 2 nights in Jul 2019

8/10 Good

XUE QIONG KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Easy and fast check in. Service good. Just a bit far to walk to west lake
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Kok Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with friendly staff.

Superb staff, super helpful and treated with good hospitality. Good location, close to west lake 10-15 minutes walk and close to some outlet shopping area. Recommended for sure. I will stay again at the hotel for sure.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Room is nice, bright and clean. Great to have the air purifier in the room too. But toilet is abit dated and small.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Ellie

Liked: Cleanliness, room comfort
吃方便(老娘舅白饭蛮好吃), family mart nearby. 交通方便 around 10min walk to longxiangqiao metro station, also can walk to westlake around 15min. 公交车和地铁很便宜, hotel 叫的租出车比外面的贵。 Beside 华辰 hotel (community) 可以买 bus ticket to airport rmb20 per person.
Stayed 6 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 7 nights in Dec 2018

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Very good location, around 10 min walk to the subway and 12min to the west lake. The breakfast is very good with lots of western food options. The rooms are clean and comfortable, just the air conditioning was a little too hot! The staff can speak English. I highly recommend for foreigners.
Stayed 2 nights in Dec 2018

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location that most taxi drivers know about. Near enough to Hangzhou train station. Clean and comfortable room.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check-in, room upgrade without asking, information provided. Good size room and amenities.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Kok Kwong, good location, starbuck & subway station is just b

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Bath room is outdated. Lighting is dark and the color temperature of the mirror light is to low.
Stayed 4 nights in Jul 2018