New Park Manor3.0 out of 5.0
Recent guest reviews
We spent our wedding anniversary at New Park Manor and had a great weekend. If you look beyond things like the somewhat inauspicious entrance and reception, you'll have a great time. Same if you can also look beyond the quirky mixture of interior design threads (Scandinavian minimalism in some areas combined with haphazard early-1900s English country house in others). More important than any of this in a hotel though is staff who care and the team really looked after us. A welcome surprise with our dinner was a thoughtful touch and I was looked after when taken ill after checking out which many hotels wouldn't have done. Thank you New Park Manor, we will definitely be back!
This was such a treat with superb food and such a beautiful family room. We had a two room suite on the upper floors sharing the roomy landing with another suite, overlooking the horses in the paddock nearby. The food was sensational, although the first days breakfast the cook over toasted the muffin, we could have sent it back but we were not overly fussed (a bit over crispy, burnt edges i like them less over done!) there was so much to eat on offer. I had the same breakfast the following morning and it was huge ! (Surely a different cook!) So my cooked breakfast of smoked salmon and scrambled eggs on a toasted muffin was divine, the poached haddock huge and the cooked mixed grill breakfast devoured. The staff were all so lovely, the grounds delightful, the pool and spa a treat. I had a massage in the relaxing spa. This truly was a luxury family break with fine dining restaurant an option (for well behaved children) and a tastefully decorated light and airy family room for lighter meals. We ate dinner in the restaurant during our stay and enjoyed our wine and cheese in the calm lounge area over looking the gardens. Fun things organised for the kids around 6pm, roasting marshmallows on an open fire, arts and crafts plus a cinema room and film night - this venue is ideal for those with kids under 12. Dog friendly. Dog in residence is so laid back, cute and cuddly. We hired the hotel bikes for the day taking off through the forests to a lovely pub for lunch, The Oak Inn, serves excellent pub food, door stop/wedge sarnies are superb.
This was our first time and it won't be our last. My husband and I came with our 14month old daughter and as soon as we arrived, we were so well taken care of and welcomed by the friendly staff. Despite coming during the summer holidays, it didn't feel busy or full. We stayed in the Forest Room which was a good sized room for the 3 of us and the little present for our daughter was a lovely touch. We made use of the bike hire and went to Brockenhurst for the afternoon which was lovely for a cream tea stop. The complimentary creche and baby listening service are a huge bonus. Our daughter loved playing in the creche whilst we had some down time in the spa. This place is an amazing family-friendly hotel and we're already planning our next trip back. Thank you for looking after us so well.
We stayed here for 2 nights where we held our wedding reception, which included 16 adults, 2 children and 1 dog and all were made to feel extremely welcome, the staff were simply fantastic. The hotel, the grounds and spa were beautiful and well maintained, the spa was a fantastic bonus and got a lot of use from our guests. The hotel is well located for accessing the New Forest and the grounds are lovely to spend time in and relax. Our dog was given her own bed, bowl and gift set, and made to feel very welcome. For our actual wedding reception and meal, we were really well looked after, nothing was too much to ask for and everyone of the staff were very friendly and accomodating. The evenng meal was beautiful and service was fantastic all evening. All in all we couldnt fault the hotel and staff, who helped to make our wedding day and our stay overall truly special. Our only regret was we couldn't stay longer.
check in was quick, friendly and informative. Lovely little touch included a bubble wand gift and biscuit for my son. stayed for two nights with my husband and 8 month old in a standard room. Had everything we needed and was very clean however a little small so would book a larger space if we stayed again. Outdoor facilities Toys on the lawn including trampolines, slides and swings. A good sized outdoor pool which was heated to a lovely temperature. Enough space so despite visiting in the school holidays it never felt busy or noisy. lovely views of horses and deer and plenty of seating so you can sit back with a drink and enjoy. chickens on site who appear to enjoy the attention. The outdoor hot tub is truly relaxing as it is situated in an adult only zone. Spa clean and spacious, the only part I wasn't impressed with was the steam room as it did not seem to be working very well and had an unpleasant smell, but the pool, Jacuzzi, loungers, sauna, showers and foot spa were good. Childcare Amazing!!!!! my baby went into the den for two sessions which are unbelievably complimentary and received the highest quality care. A wonderful, safe setting with knowledgeable and enthusiastic staff. I believe the lady in charge on our visit was called Rachel and I can not praise her enough. It made leaving him whilst enjoying some lunch or spa time much easier and guilt free as I knew he was having a lovely time. Food Excellent, we had a 3 course meal, afternoon tea and breakfast, all of which were presented beautifully and tasted great. There was plenty of choice. The adult evening restaurant felt very upmarket and the service was good. We were able to use this due to the 'baby listening' service the hotel provide, again complimentary. The family restaurant was superb, the staff make you feel so comfortable even if your little one is making a loud mess. Indoor facilities The whole building is clean, tidy and full of character. We had bad weather during our stay which didn't matter as there were so many lovely shared spaces. I especially loved the tucked away toy room and cosy reading area. There are lots of dvds, board games and books to use at your leisure. There is also a larger games room complete with football table and projector showing films. We went for a short drive and saw a lovely village and plenty of pub restaurants. My favorite thing about this hotel is the location and the hotel have an abundance of wellies/ walking boots and maps so you can explore the beautiful surrounding woodlands. The staff really go above and beyond throughout the hotel to ensure you have a stress free break.
Location for visiting New Forest Show is outstanding. Good facilities for families. Not nearly polished enough for adults. Childless dining only in evenings, not breakfast! We complained to manager who did give us reduction, but we don't go away to complain, so visit was a disappointment. £10 for glass if wine excessive. Food alright, but not outstanding, but they are only 3 star. No bar, just a shelf in the corner. We certainly won't be returning.
Booked this hotel at very short notice, lovely location and nice hotel. Front of house staff excellent, friendly and very helpful. We stayed in the Sika room with our 2 children, room lovely and clean and a massive ensuite and roof terrace but I would ask one of the management to stay in this room on a hot day. The air conditioner is not good enough for this room, it was so hot even with it running full time. We were asked if we had any allergies, I asked for no feather pillows but after getting the kids to sleep and having a shower and into bed we found out they were feather. I know I could of had them changed and would have if the children weren't asleep, small issue but woke up bunged up, hot and stuffy due to the hot room and feather pillows. If the room had been cool I would highly recommend this room, air conditioners based on the floor never work well, hot air rises and that's were they need to be. Perfect hotel for children and we would stay again but my biggest complaint was the dining. I left 50% of my main and was not asked once if everything was ok, the children's dish was highly flavoured with I think tarragon, the service was slow and with young children is always difficult. My wife ordered ice cream from the adult menu and was even asked what flavours she wanted, it arrived on a child's plastic plate and was put next to her dirty side plate from our main course. When I mentioned this to the waitress that took the order and pointed out the plate she just said the kitchen was busy and the cheque probably got mixed up, I asked if it was an adult of child's portion, she said adults but left it on the plastic plate. If it had been a nice dining experience and good food I would rate the hotel at 5 but the dining was so poor and really disappointing. Breakfast on the other hand was quick and efficient. I filled out the comments card at breakfast way before we left but nothing was mentioned. We would stay again but would eat out.
We visited for afternoon tea with our 2yr old and new born baby as we had previously been to the hotel to stay and knew it was very child friendly. The staff were lovely and engaged with our daughter. The afternoon tea itself was slightly disappointing. Our previous experience (18mths earlier) was excellent with a really quirky tea which contained homemade individual cakes, marshmallows, honeycomb drizzled with a caramel cream, scones etc. We assumed it would be the same this time which it wasn't! 🙁 We had sandwiches and scones but slices of loaf cakes rather than individual cakes and no wow factor!! On our way home I even noticed we had been charged full price for 3!!! No child rate considering they are a child friendly hotel! Yes different staff served us and produced the bill but I would have thought this would have been noted as we said two adults and one toddler.
A lovely hotel in a great location in the new forest, very family friendly with lots of nice touches for kids that are described in the reviews. Great food too with meals a pretty good quality, pricey though as 3 courses for 2 adults and a kid will often touch £100. Small areas for improvement are the wifi which doesn't really reach the rooms and the outdoor toys for the kids could do with a few quid spent on them and are pretty tired. I don't normally suffer from hay fever but there was something in the room which always set me off, it was pretty dusty in there. Also the tv's in the bath sound great, but can only receive 4 BBC channels, so not great. All in all a great place to stay and the staff were all great and making us and kids feel welcome, we'll definitely be back!
The spa is a little tired and dated but the staff were lovely. No hot water for showers as boiler wasn't working and the hot tub was in need of updating/ replacing. The foot spa didn't work. O the plus side Beth gave my husband and then myself a fantastic couple of massages and was lovely. We enjoyed a tasty meal in the dining room and enjoyed the pool and spa facilities and sunbathing on the deck area. We would like to go back again.
- Free English breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Within a short walk of Brockenhurst College, New Park Manor is within 2 miles (3 km) of St. Nicholas Church. This 24-room, 3-star hotel has conveniences like a full-service spa, an outdoor pool, and an indoor pool. It's also close to Brockenhurst Manor Golf Club and New Forest Museum.
Start your day off right with a free English breakfast. This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.
New Park Manor's 24 rooms provide electric kettles, free bottled water, and phones. Guests can expect free WiFi and LCD TVs with DVD players. Bathrooms offer hair dryers and designer toiletries.
Guests of New Park Manor enjoy a full-service spa, an indoor pool, and an outdoor pool. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a spa tub, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 659 reviews