New Park Manor3.0 out of 5.0
Recent guest reviews
Brought my partner here for a quiet romantic break as she just turned 30. I deliberately booked this hotel during the quiet period of the season due to the fact that it’s very popular for families with children. So if you’re looking to visit this hotel as a couple, I would try to get yourself booked in outside of school term break periods as did we, and you’ll love it. If you go during half term break, you might find it more family focussed, which is also great if you have kids so it’s all subjective! Dinner was beautiful at this hotel. Hats off to the chef(s) in the kitchen. I ordered pork cheek for starters which tasted amazing and my steak for mains was cooked exactly how I ordered it. The ‘after dinner’ wine by the natural wood fireplace really did it for our evening as well. We sat staring at the flames and embers whilst quietly speaking about how we wished life could always be this relaxing. Breakfast was lovely too, with a whole range of cereal, pastries and jams for us to help ourselves to before ordering from the hot menu given to us when we sat down. This was all included as part of the bed and breakfast cost. I ordered the full English breakfast (obviously), and asked for my eggs to be poached (always) - amazing, tasty, non-oily, well presented and quality! Really enjoyed it! The spa experience was sublime. Particularly the hot outdoor jacuzzi, which we both enjoyed a glass of Prosecco in as we cuddled and took in the beautiful views of New Forest in the distance. Nearby horses and the odd deer also in our field of view. I felt like I was sitting in a Bob Ross painting. The swimming pool has very powerful jets that massage your shoulders and back at the touch of a button. A note to management though, only one of the foot spa’s seem to work properly and the steam sauna was pitch black on our visit (no twinkling lights). It was a minor issue and didn’t affect our overall enjoyment, but it would be good if that could be fixed as we definitely intend to return! The rooms were very comfortable. We both spoke of how well we slept in such a long time. It all had a grand feeling to it with the traditional furniture and tall ceilings. Exactly what I’d expect from a country manor that used to be owned by royalty. However, one more criticism to management (I have to be non bias here), the cleanliness was up to an acceptable standard but not an exceptional standard which is typical to most accommodations of this stature nowadays. Those who suffer from house dust mite allergies might be a tad uneasy. I would advise to increase the vacuuming of all the hallways and to also wipe down the hand rails to all your stairways more regularly (peoples hands often coming into contact with animals etc). Having said that though, your rooms were a joy to stay in, and your staff were a pleasure to speak with. They all served us well and I’d stay again because of their hospitality - we will be revisiting soon for even longer next time. Thank you for such an enjoyable stay!
Our 6th visit in 18months! We first came when our youngest was 3 months - very good if you have a baby and need a special break. Kids now 19months and 6 years. We would highly recommend! Whilst the setting is beautiful, it is the service and the staff make this place truly special. Sarah and all the other reception staff could not be more helpful. Everyone is very friendly; chat to your kids and ask about your day. The waiting staff are very efficient, yet somehow manage to have time to say hi to the children. Virginia is a model of efficiency; clearing tables, helping other staff yet still managing to find time to encourage our kids to eat and comment on their interests! William is an absolute joy - so friendly, always happy to chat to the kids and look at their toys with them and he is great fun, whilst still running the breakfast room superbly. The kids club is amazing - 2 hours of outstanding care ( and I’m Ofsted trained so I say that with meaning!) with the wonderful Rae at the helm. Lots of lovely extra activities also laid on during school holidays. With two boys it’s always a particular highlight when Steve from the maintenance team comes and does woodwork; another example of how the whole hotel gets involved in your stay and making it the best it can be. The chef also does cooking with the kids too. Dog friendly, child friendly yet with a little touch of luxury. A place where like-minded parents can chat - this is a place for walks, bike rides, visits, play areas, swimming and tech free fun activities. Time for a family to gel and for parents to recoup. Fabulous spa with a good variety of treatments on offer. My eldest describes it as ‘awesome’ and he talks about looking forward to seeing his New Park Manor friends - all key members of staff! We will no doubt be back again soon! The White Family
We were a three generation family, with small children, there for a three night stay over Christmas. From beginning to end our overall experience was that this was an hotel that took great pride in accommodating the needs and whims of all guests. There were plenty of supervised activities for children, the food was wonderful, the attention to detail amazing, and the staff were outstanding in their eagerness to help. Tom and Virginia, with whom we had the most contact, went out of their way to make sure we had everything that we needed, and more. The only downside was that two of our party, in different rooms, were disturbed by the noise from children running around above them early in the mornings. Joan S. London
We had a wonderful three nights over Christmas as three generations enjoying all the hotel had to offer. The staff were fantastic, the package included some very generous presents as well as free flowing drinks, the food was excellent and the facilities top notch. Perfect.
...unless you like other people’s children. Now don’t get me wrong, we have young children too, but they don’t come on a spa break with us. It’s fine if a hotel positions itself as a ‘family spa’ hotel also, but if you’re a couple looking for a quiet relaxing spa break - forget it!! This is not the place for you. Tripping over screaming kids rolling around on the floor in the entrance to the restaurant at breakfast! We even had new born baby sat next to us at dinner time in the bar, which we were told was for adults only...nope If you are a family, then this place will serve you well, it’s comfortable and the food is good, the accommodation is clean, modern and pleasant and the staff seemed friendly and helpful. Price point seems to be punching above its weight, not quite a ‘luxury’ spa hotel. I probably wouldn’t visit again, it’s too noisy to relax here.
We stayed at this rather lovely hotel whilst we were in Brockenhurst. The hotel is in a great location with beautiful views. The room that we stayed in was rather lovely, clean and well decorated. The facilities were good as well. The bed was very comfortable, leading to a wonderful sleep. The food was of a good standard. The service was fine with some wonderful stall. Overall it was a very relaxing stay, and felt as though we were at home with wonderful surroundings in nice, relaxed atmosphere.
Myself and boyfriend stayed here for 1 night for a mid week break. We had the small standard room (so cheapest rate) and it was absolutely beautiful! It was my boyfriends birthday (which I informed the hotel on booking) and there was balloons and banners in the room on arrival with a card and chocolates. They really did go that extra mile to show they cared. As we were only here for 1 night and spent a lot of time walking and ate out in Brockenhurst we didn't spend too much time in the hotel. But when we did the service from the staff was 10/10. The breakfast was delicious and the spa was amazing (particularly the outdoor hot-tub). I'm not sure how it would differ on the weekend / in school holidays but we really loved the peace and quiet of this hotel and location. Another extra the staff did was when we came down for breakfast they sat us and another couple who were visiting alone with no children in the lounge area for breakfast rather than in the dining room where there were a few larger groups with children. This to me shows that little extra thought and care that isn't expected. If I was to pick out any negatives of our stay they would be that we struggled to turn our radiator down in our room and was a bit too hot during our stay. And in the morning we were woke up early to what sounded like a child running round and round in the room above our heads for hours. So we decided to go back to the spa but a few things were closed for maintenance. The handy man was extremely helpful and got the outdoor hot-tub up and running for us within 10 minutes. I guess to improve this the newsletter you receive to your room every morning could detail any closures in the spa and when they are due to reopen. But these were very minor things that didn't affect our stay too much. Would definitely come back to this lovely hotel.
We stayed in the New Park Manor before having children and it was the most relaxing hotel we've ever stayed in. We returned this time as we were looking for a family friendly holiday which catered for both our needs and our daughters needs who has very high expectations. It has so much for kids to do which is not of the usual cheesy kids club variety! There is a very cool cinema area with a projector screen to watch a choice of dvds and eat popcorn, other break out areas with toys, games, an outside play area with chickens, a complimentary crèche for 2 hours per day, a listening in service or babysitting service, a very child friendly Labrador dog called Molly and of course the swimming pool. And for adults the spa is first class. It's also in a fantastic location in the new forest conveniently located to all the local amenities. The only problem is you won't want to go anywhere else!
My partner bought me a spa break gift voucher. Now the spa is lovely, the people are lovely, hotel lovely. If you want a relaxing break away as in your escaping your own children this is probably not the one for you. As this hotel and spa has EVERYTHING for children. And children can use pool. It didn’t bother us as it was not our child crying so we kinda switched off. However my two girls would love this hotel/pool so I will be taking them very soon. Had a facial and £18 lunch deal. Facial was lovely. Good was nice but you don’t get much for your £18. Hot Tub was amazing. We stayed in the hotel over night,everyone lovely, we sat in lounge and played scrabble and drank wine! We weren’t scoring highly. The Room was lovely. Over looked the garden. Breakfast was lovely and ample choice. Check out was smooth and then went back to spa for a few hours before heading home.
This hotel was superb in making our stay so relaxing whilst travelling with a 8 month old baby. They arranged a changing mat, crib, nappy bin - even a video baby monitor for us all at no extra cost. The breakfast was plentiful and a wide choice, lovely high chairs and we were not alone travelling with a young child - there were lots of other families to talk with and watch with delight how the young children interacted. The staff could not have been more friendly and helpful during our stay, the spa/swimming pool was a delight to use and the free 2 hour sessions in the crèche with trained child minders was a delight to get some alone time. The evening meal whilst expensive was convenient and of a very high calibre. If you are looking for a great hotel to stay with young children then this place will not disappoint.
- Free English breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Within a short walk of Brockenhurst College, New Park Manor is within 2 miles (3 km) of St. Nicholas Church. This 24-room, 3-star hotel has conveniences like a full-service spa, an outdoor pool, and an indoor pool. It's also close to Brockenhurst Manor Golf Club and New Forest Museum.
Start your day off right with a free English breakfast. This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.
New Park Manor's 24 rooms provide electric kettles, free bottled water, and phones. Guests can expect free WiFi and LCD TVs with DVD players. Bathrooms offer hair dryers and designer toiletries.
Guests of New Park Manor enjoy a full-service spa, an indoor pool, and an outdoor pool. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a spa tub, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 696 reviews