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Holiday Inn Basingstoke

3.0 out of 5.0

Recent guest reviews

We stayed whilst visiting a friend for a surprise birthday party. Of course, not the most visually attractive hotel. However, the public areas were really clean and fresh and the service was impeccable. The staff clearly enjoy working at the venue and Mary certainly deserves a special mention for her amazing customer service and friendliness. Being in the events industry, I've stayed at many hotels before. However, the breakfast has to be one of the best I've had. The chef Hans, also deserves a special mention as not only was the food extremely fresh and palatable, it was also presented impeccably.

The common areas, such as the restaurant, foyer, meeting rooms etc, are ok, however the bedrooms leave a lot to be desired. Mine was on the ground floor next to the rear car park, so suffered a lot of problems with car noise. There was a large gap at the bottom of the door, so the corridor light shone through and I could hear every passing footstep and voice. On the plus side, the bed was quite comfortable, and the room had a window that could be opened for fresh air (perhaps a small point, but quite important), All in all a mixed bag. I’ve stayed in worse places, but I would expect better rooms for the price paid.

I had a one nighter here as my usual hotel was full. I haven’t stayed here for many years but it’s not changed at all. Decent enough for the one night really but very dated, tired and basic. OK when there is nothing else I guess.

This place although is at an affordable price. It offers good service and comfortable beds in a clean surrounding. The staff are friendly and the location is very well served if you are in the Basingstoke area!

This was a great break away reception was friendly and welcoming also receptionist accommodated me by givin me a extra quilt so we don’t Argue over quilt, breakfast was great fresh also Iam super fussy eater had two types of sausages Cumberland and plain so win win very very happy more then you no, also a great selection of fresh fruit, also good selection of juice too we both Slept really well as bed so comfy will use all the time when visit family would definitely recommend this all day long

Good Hotel. Staff full of smiles and very friendly and helpful. Bed super comfy, I mean SUPER COMFY. Room lovely and warm. Breakfast scrummy even serve 2 kinds of sausage, plain and cumberland. Who does that? GENIUS!! Go and enjoy people 😉

Although on executive floor my room was quite small although functional and clean. Highlight was the friendly staff especially the restaurant! Located a couple of miles from the station and city centre it's worth a visit

Stayed here for a couple of nights whilst in the area. Although it’s a bit dated and could do with some tlc it was ok. Room was clean and good shower made for a good nights sleep. Dinner was average if not a little bit expensive. Breakfast was fine.

This place is way over due a renovation...chipped, stained, old, damaged and tired would sum it. Much more travel lodge than holiday inn but twice the price. Plus towels were really old and thin, I also hate shower curtains in hotels.. yuk yuk yuk. Rubbish water pressure for the shower too. On the plus side the staff were nice and friendly and parking was easy. Time for a revamp!!

Clean efficient quite and comfy Staff were really friendly and helpful. Good stop over to break the journey to Gatwick from Devon and a good shopping centre!! We had a meal in the bar as the restaurant was not open. The meal was good plenty to eat and tasty The waiter was very attentive served us drinks and look after us well Breakfast was nice and cooked to order

Grove Road Basingstoke England

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Business center

Located within a mile (2 km) of Viables Crafts Centre, Holiday Inn Basingstoke is within 2 miles (3 km) of Festival Place. This 86-room, 3-star hotel welcomes guests with a restaurant, free self parking, and a conference center. Also near this Basingstoke hotel are Basing House and Mill Field Nature Reserves.


This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a English breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Holiday Inn Basingstoke's 86 air-conditioned rooms provide coffee makers, safes, and phones. Guests can expect WiFi, free wired Internet, and 32-inch flat-screen TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.

Property features

Holiday Inn Basingstoke features free WiFi in public areas, 7 meeting rooms, and a conference center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Reviews from Trip Advisor

Trip Advisor aggregated rating

67.0% of guests recommend this hotel

Total of 402 reviews