Holiday Inn Basingstoke3.0 out of 5.0
Recent guest reviews
one night stay here due to a sporting commitment-- as much as I like a drink I find £23 for a bottle of Merlot a disgusting price to pay - will never use Holiday In n again for a social aspect--couldn't afford it !!!
This is a good hotel with very friendly and helpfull staff. The room is very clean and the bed was good. Diner and breakfast are good as well. We had to get up early for our trip back home and the management arranged a very good breakfast at 6 pm!
Not badly located being only a 10 minute walk into town where a host of restaurants are available. The hotel itself is nothing pretty to look at, boxy and flat roofed in design (only two stories) probably built in the sixties and refurbished 4-5 years ago. It is aging a little bit bit but not requiring a refurbish (or put it another way, I have seen much worse!). Next to a main road/ petrol station but no noise within the room. A good amount of free parking is available. I was upgraded to an Exec room. Decent enough furnishing, better than a travel lodge. ed. Not a big room but everything you need including a chair and a small table. Large comfortable (firm) bed with good pillows and continental quilt. Stocked fridge with not bad prices (for a mini bar). Two free bottles of water and chocolate bar included in the fridge. I could see only one plug socket and nothing next to the bed which is a little limiting. Large TV with usual digital TV channels. Air conditioning (set to cool for the summer) worked efficiently and wasn't too loud. Bathroom was quite small but perfectly functional. Bath would be too small for a 6ft person but the shower above the bath had excellent pressure (set a little low for a 6ft person so some ducking down required). Plastic glasses in the bathroom but a face cloth included (sorry my pet hate is no face cloths and plastic glasses). Dinner was of a decent quality although the soup was warm at best. Prices were not as cheap as I was expecting but not outrageously expensive, large bottle of sparking water, soup and £15 main course was just under £29. Breakfast was the usual buffet offering. Orange juice wasn't watered down (always a bonus) and there was a self serve coffee machine that I got a decent latte from (all the hotels should offer these!). Lastly, Bar area offered a large seating area but with only a few seats it was a little inviting. The seating area has a large TV included for those that need to watch football with their beer!
Stayed here for work, first off the rooms are very dated, need a serious update to them soon. Other cheaper options like premier inns are much better standard rooms. I stayed in a executive room which was 180 for one night mid week, very over priced, room was far from executive. However saying that, some good points about the hotel, staff are friendly, breakfast is very good, a lot of parking and also hotel has a set up with a local gym to use which is very good. So overall okay, would consider staying again, but just hope room revamp are in the cards soon for the hotel.
This is a Holiday Inn and being in Basingstoke it's not cheap....but the bedrooms could do with being refurbished. Biggest annoyance is the lack of TV channels available. There are only about 20 channels - as a regular traveller being able to watch TV as entertainment wherever I am is quite important. If I was cynical I would suggest it's all a ploy to get you to pay for movies!
I travel regularly with work and normally opt for a Holiday Inn as they are a good price and have everything you need. I stayed for 4 nights and had no faults, the rooms were clean and food was nice. Staff were helpful and friendly.
Stayed for one night to break up the journey from Plymouth. On arrival were allocated a disabled room which wasn't really suitable. Also a number of rooms just along the corridor were allocated to a large group attending a function at the hotel that night which sounded as though it might get quite noisey. As a result I asked reception if another room was available and was given an executive room at the opposite end of the hotel to the function suite. The room was excellent and bearing in mind we booked a half-price deal through booking.com we got quite a bargain! We ate in the restaurant that evening and the food was delicious. All the staff were extremely friendly and helpful and I would recommend this hotel to anyone looking for a short stay.
Like lots of people reviewing the hotel, we booked as part of a Paultons Park break. The package price worked for us and we had stayed in a HI before and were really happy with our stay at a different hotel. The hotel is 5 or so minutes from the M3 and easy to find with Sat Nav. Everyone we came into contact with had a smile and a hello for us. The hotel was very comfortable and we had a great stay. The room had everything we needed including tea and coffee making facilities, an iron and ironing board, bath with a shower over and a travel cot as requested. Breakfast was self service with something for everyone. The ladies on duty were very helpful and as it was our daughters 2nd birthday on the first morning, they rustled up a birthday muffin which was really lovely. We didn't eat in the restaurant in the evening however there are eating places within a fairly short distance by car. (Sainsburys is just up near the motorway if you need supplies!) The night staff were also fab, especially when we had to take our daughter out at 2am for a drive as she wouldn't settle! The drive to Paultons is about 40 mins. Traffic in the morning was busier around the M3/M27 interchange however thankfully only in the opposite direction! It was however the school holidays and on the second morning we set out a little later and queued from the M27 junction to Paultons. We would definitely stay here again on our next trip. Thank you to everyone at the Holiday Inn.
Check in was very average no welcome as an ihg spire member The room was spacious with the usual facilities however the air con did not seem to work Room service was not usual quality and I even had to ring and say it was not up to stand gas and I had put my food outside There was no apology on the evening Breakfast room was dated and had to welcome to it neither did the staff The food quality was average On departure I told them my concerns and in all fairness they were quick to not charge me for the food This is an average holiday inn which needs staff to be more welcoming and food quality to improve and some customer service indeed it doesn't matter if the buildings older the staff can make up for that I would encourage the manager of this hotel to visit holiday inn Manchester to see how well staff and trained and customers focused
My wife and I had a good night here and we found that we could use it as a base from which to explore Jane Austen´s Hampshire. Therefore, we had the trip of a lifetime and a proverbial ´whale of a time´. Our room was quite serviceable and we found that the staff were very nice and friendly indeed.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 379 reviews