Skip to main content
Beginning of main content

Holiday Inn Basingstoke

3.0 out of 5.0

Recent guest reviews

Although on executive floor my room was quite small although functional and clean. Highlight was the friendly staff especially the restaurant! Located a couple of miles from the station and city centre it's worth a visit

Stayed here for a couple of nights whilst in the area. Although it’s a bit dated and could do with some tlc it was ok. Room was clean and good shower made for a good nights sleep. Dinner was average if not a little bit expensive. Breakfast was fine.

This place is way over due a renovation...chipped, stained, old, damaged and tired would sum it. Much more travel lodge than holiday inn but twice the price. Plus towels were really old and thin, I also hate shower curtains in hotels.. yuk yuk yuk. Rubbish water pressure for the shower too. On the plus side the staff were nice and friendly and parking was easy. Time for a revamp!!

Clean efficient quite and comfy Staff were really friendly and helpful. Good stop over to break the journey to Gatwick from Devon and a good shopping centre!! We had a meal in the bar as the restaurant was not open. The meal was good plenty to eat and tasty The waiter was very attentive served us drinks and look after us well Breakfast was nice and cooked to order

We spent New Years eve at this hotel. This was a last minute booking and we did not have high expectations based on the cost. The cost of the room to stay overnight was £50 and that included breakfast for two. This was exception value. The room although basic was fine and the breakfast was unhurried with a late checkout and a selection of food that was up to the standard of most good hotels. Service throughout was excellent. It was unhurried, organised, friendly and efficient. First rate! The evening started at 19.00 with unlimited cocktails and a waiter selection of canapes. These were delicious and the waiting staff were constantly coming around offering them. Although this was scheduled till 19.30 it actually went on till almost 20.00 when we shown to our tables. The six course meal was again excellent. It was not rushed and the portions were very generous. The tables were large and although most groups had a table just for their party they were close enough to talk to other people without feeling at all cramped. Before Midnight we were all given champagne and there was a promise of bacon rolls although we had staggered upstairs before then. The DJ was mature but ideally suited to the audience. He played a good mixture of old and modern records and a good selection of both fast and slow tracks so everyone got a chance to dance. Guests wore both black tie, lounge suits and casual attire and were almost all adult. For £70 a head this was exceptional value for the evening and we would seriously consider returning next year if possible. Highly recommended. Well done to all the waiting staff!

We attended the New Years Eve party at the Holiday Inn Basingstoke and stayed over night and what a great time we had. The reception was busy but the staff were business-like and attentive; the room had all we needed; the food was absolutely delicious and the waiting staff patient, attentive, friendly and efficient; and the DJ was the star of the show with his brilliant selection of music from the 60s, 70s, 80s and 90s. Well done to all. We’ll be back next year.

Hotel really nice, clean & modern. The breakfast was lovely, buffet style was really nice but pre book as it is only £10 if you just walk in £14.95 so well worth booking.Only 10 minutes walk from town centre so great location.Would highly recommend.

My husband and I literally had one night bread and breakfast. Lovely room lovely pillows spotlessly clean. The only disappointment was the restaurant. Very miserable unhelpful waitresses. The main complaint was the tea and coffee at breakfast. The coffee was by help your self machine. Not very hot and not a good quality. The tea was also help your self. The food was lovely good variety and well displayed. Would recommend staying but be prepared for coffee and tea problem

Stayed here as on business in nearby Viables estate. Room upgrade for Spire members, and usual good quality for cleanliness, comfortable bed, good linens and towels etc. WiFi signal powerful and a decent room safe. Dinner options limited but of good quality. Breakfast average.

Holiday Inn Basingstoke For the purpose of my review bias, for the last 13 years I have stayed approximately 70-100 nights a year in the Intercontinental / Holiday Inn Group chain.  Date of stay 19th November 2017, my last review Sept 16 My ongoing experience of the hotel is as follows: 1) Arrival was straightforward using the Sat Nav (TOM TOM) instructions 2) On arrival at the hotel the check in clerk Michelle was pleasant and friendly. As a rewards club member, I received access to the free WIFI and choice of a rewards voucher or alternatively if you wish you may choose the option of a free drink at the bar instead. 3) As rewards club member I was upgraded to an exec room, for which I thank the hotel manager Diane here for. 4) All area’s including the bedrooms were always well kept, tidy and clean. My praise goes once again to Jackie in Housekeeping 5) My room 202 was clean and well maintained, but typically smaller than other Holiday Inn rooms. 6) There is a large free car park, which surrounds the hotel 7) Breakfast is an additional cost (cheaper if booked in advance or breakfast voucher purchased at check in) The quality of the breakfast was good for a Holiday Inn; catering from the full English option to fresh fruit salad and yoghurts, sliced cold cuts and cheese & pastries, with fresh artisan bread available, along with freshly cooked items to order, such as poached eggs. Many thanks to the Head Chef and to the lovely Mary who brightens any breakfast room. 8) I didn’t use the evening meal service on this occasion 8) Location, was ideally located for my visit. 9) Check out, was straight forward and hassle free with the new trainee clerk Emma. In summary the hotel scores 8.5/10 for a good Holiday Inn Express branded hotel that has smaller than average bedrooms to others in the group.

Grove Road Basingstoke England

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Business center

Located within a mile (2 km) of Viables Crafts Centre, Holiday Inn Basingstoke is within 2 miles (3 km) of Festival Place. This 86-room, 3-star hotel welcomes guests with a restaurant, free self parking, and a conference center. Also near this Basingstoke hotel are Basing House and Mill Field Nature Reserves.


This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a English breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Holiday Inn Basingstoke's 86 air-conditioned rooms provide coffee makers, safes, and phones. Guests can expect WiFi, free wired Internet, and 32-inch flat-screen TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.

Property features

Holiday Inn Basingstoke features free WiFi in public areas, 7 meeting rooms, and a conference center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Room, 1 Double Bed, Accessible

Full 1 | Sleeps 2

Deluxe Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 396 reviews