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Highfield House Hotel

3.0 out of 5.0

Recent guest reviews

OK, this is a budget hotel so you expect it to be basic but was still disappointed overall. First impressions were reception area was dated but acceptable. Reception staff were polite but not overly welcoming. Once you leave reception to go towards your room the corridors are more tatty & smell of stale cigarette smoke. Our bedroom was ok. Dated décor, bit tatty in places, but clean. Bed was actually comfy although there was big dip in the middle of the mattress! Bathroom desperately needed replacing! I think it actually was clean but the overall dinginess made you wonder… It obviously wasn’t given a final check though as when I lifted the toilet lid there was a big clump of hair (obviously removed from the bath/shower plughole) stuck to the side of the bowl. Room was very hot, despite radiator being off. Had to open window to try to cool it down which was tricky in itself – very stiff & catch temperamental! Unfortunately we couldn’t leave it open all night due to the noise from outside. Breakfast was good. Tasty & good selection. Lady who greeted us in restaurant was friendly. On check out the guy at the desk was very disinterested – didn’t even make eye contact! The location of the hotel for the city centre is good but the website is misleading over parking. It should say “limited parking” so people realise there are not enough parking spaces for the number of rooms. We managed to park initially when we first arrived but we popped out later for some food & when we got back (about 8.30pm or so) there were no spaces. We ended up parking on the road a short distance away which wasn’t ideal. If you’re lucky enough to get a space on arrival I’d recommend you leave your car there & get a taxi if you want to go out! Overall the hotel wasn’t terrible but I wouldn’t stay here again unless everywhere else was booked up. I’d only recommend it to anyone else on this basis also. However, to be fair, if it was refurbished & updated I’d probably reconsider.

My parents stay at this hotel whilst visiting me at Uni, they always say that it is very clean, comfortable and good value for money! The staff always seem to be very friendly and helpful also. Not the close to the city centre, but there is a car park and bus routes close by, so it is easy to get about!

We stayed for 2 nights over the Easter weekend. The hotel is conveniently situated in the Portswood area of Southampton not far from the Southampton University Highfield Campus and there was a car park which proved ample during our stay. Our room was on the 2nd floor. There is no lift but the stairs are manageable providing you are not infirm. The room was clean and well appointed but unfortunately let down by the bed which was well past its use by date (aging springs and a distinct hollow in the centre). There was a round, glass topped table in the room which was so rickety we thought it might collapse. The central heating runs 24/7 and was very noisy - take earplugs! The bathroom was clean but the ceiling light constantly flickered and flashed - anyone prone to photosensitive epilepsy beware. The flickering light and noisy central heating was immediately reported to a man at the reception desk who promised to look into it but we heard no more about it and nothing was done. This summed up the overall attitude of the reception staff who despite being polite, were not particularly helpful. By contrast, the housekeeping staff were very efficient. We stayed on a room only basis and a buffet breakfast was offered for £9.00 a head but we did not take up this offer preferring to take advantage of the many eateries nearby in Portswood Road, just 150m from the hotel. With a little investment - particularly with respect to the bed, some work to make the heating system quieter and little maintenance - our room would have been one we could recommend. However, as it was we would not recommend the hotel to anyone as it is.

Shower was u usual. Good buffet breakfast. Rooms are interesting. Excellent Thai restaurant on High Street, just around the corner. Good place near cruise terminal and easy to get to by train from Lo don.

I have traveled around the world and this place is baaad!! No central heating or air. Freezing temperatures outside and heaters are on timers so you spend most of the night freezing. Tried calling the front desk but phones don't indicate how to reach the front desk. Had to walk to the front desk at 1 AM to ask about heat. Front desk manager handed me a space heater and said " I just put me coat on". Got back to the room only to realize there were no outlets to plug the heater in. Unplug one of the appliances to plug it in and realized the heater core did not quite reach the floor. Spent most of the night still freezing and worried that the heater would cause a fire. Can hardly see out windows. TV screens are only like 25-30 inches. Bedding is itchy Whole hotel is damp and musty Can not believe University of Southampton and Skeletons, Stories, and Social Bodies Conference suggested this place.

Booked here as close to the university where my son had an interview . We had to cancel 1st visit due to severe weather warnings from met office, they would not accommodate the cancellation for another time!!!! Booked again when the university rescheduled, we asked for a later check out (1 hour later) AGAIN TOTALLY RIGID NO even though offered to pay !!!!’ The room stunk of damp the photo is only one part of the room with damp !!!! Would not recommend this place at all horrible, unfriendly and so un-accommodating will never be back !!!!!

Stayed here for a quick pit stop on the way to the Isle of Wight for one night. My initial impression of the hotel was good. However after collecting our room key and heading up the stairs there was a strong smell of gas! I informed the receptionist who didn’t seem bothered and said ‘he’ll inform his supervisor.’ Upon entering the room we were met by freezing cold conditions even though the one radiator was on full. The hotel was obviously aware of this cold as they’d provided a tiny heater which made a massive racket all night! Also the shower was leaking all over the place. Apart from this the bed was comfy and the amenities were good. I’m sure in the summer the hotel would be fine. I just wouldn’t recommend it in the winter

Stayed here just last night with my boyfriend for one night. I am currently at University here and we wanted a quiet, cheap night away from my flat and have the privilege of a nice room with bathroom etc. Hotel is lovely. Simple but nice. We had a small double room but was perfect for us. May be a slight trouble for other people but suited us fine. Bed was amazing! We both slept great. Room is lovely and clean. Bathroom a good size too and was lovely to have a bath. Hotel offers free parking too which is great. WiFi super good and quick. Location is handy with a big Sainsbury’s along the road and you have lots of choice of restaurants, cafes, shops etc. Staff very welcoming and helpful. A few negatives but ways hotel could improve (this is me being picky) such as the tv was quite high up and would be nicer abit more eye level. Bathroom shower curtain could of done with a newer one (perhaps a glass base as the curtain takes up abit of room). Our window was really stiff so might be a hassle if you older and not as strong. Another is the door of the bathroom is abit cramped with the bed. But overall for the price we payed it was honestly so good (£50). I would 100% recommend for being staying here as you do get your moneys worth and we had a lovely stay. It was just what we needed. I should hopefully be returning again soon and to try the breakfast as it smelt amazing but we didn’t have it this time.

So this is a difficult review to write. First of all, the hotel is a typical old-style British hotel with squeaky floors and ugly carpets ;) The smell and the comfort level is not great and the room was tiny, old IKEA type wardrobes and a bathroom that has seen better times. In short: nothin has been renovated in the last 20 years. I made the booking because of the great rating on booking.com, however I was disappointed because of the above. That said, here is my take: the staff is super friendly and helpful (++), there is a safe in the room, a TV and the best of all: a free tablet device with 4G that you can take out and make use for you while vacationing. All applications such as google maps and Internet work and it’s completely free to use - wow!!! So for the average traveller who is not seeking luxury but an inexpensive way to stay in a beautiful town by the sea: perfect. Don’t expect to spend much time at the hotel, try to be out as much as you can and come back in the dark. :) As a business traveller, I stayed only one night waiting for my flight the next day (ferry from IoW was late) so it was OK but really nothing more, I’d book a different place next time. Again the friendly staff made me give one mor star than I wanted. Thank you for that!

I Stayed in a single room which was clean, small but enough room for my one night stay. The heating was hot which was great as it was a cold night .The bed was really comfy and i slept like a log.The Free smart phone is a great touch which provides you with free calls and internet.The en suite bathroom is roomy and again very clean.Would i stay here again Absolutely ,cheap and cheerful.great location.Did not have the breakfast so cannot comment.

119 Highfield Lane Southampton England

Hotel highlights

  • Close to University of Southampton
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

University of Southampton is within a mile (2 km) of Highfield House Hotel, and other popular attractions like Southampton Maritime Museum are within a few miles (5 km). This 71-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and dry cleaning/laundry services. Also close to this Portswood hotel are Riverside Park and Woodmill Outdoor Activities Centre.


Dining

Start each morning with buffet breakfast, available for a fee from 7 AM to 9:30 AM.


Rooms

Highfield House Hotel's 71 rooms are heated and provide coffee makers, laptop-compatible safes, and ironing boards. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Desks and free toiletries are also standard.


Property features

Guests of Highfield House Hotel enjoy features like free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage.

Reviews from Trip Advisor

Trip Advisor aggregated rating

72.0% of guests recommend this hotel

Total of 576 reviews