Reichshof Hamburg, Curio Collection by Hilton4.0 out of 5.0
Recent guest reviews
A very clean and efficient hotel. It was in a prime location across from the central train station. Worked very well for the two nights our family needed to see the city as we were able to move around both by public transit and to rent a car right at the station to drive the country.
Location is exactly as you would expect, right next to the train station so it is busy, noisy and can be a bit seedy. None of that spills over into the hotel (including the noise). Also no parking at the hotel, the closest was a multi-story car park at the rear, which was 15 Euros (June 2017) for 24 hours, but cash only and no way to get a printed receipt. The spaces so small it was hard to get out a compact car once parked, and I am not that large. Not the hotels problem but the start of a fairly infuriating stay. First the good, lobby and bar are impressive and it is obvious a lot of work was put into the renovation. The breakfast at 6:30 was not crowded and was fantastic, literally everything you could want, including cooked to order eggs and omelettes. As other have noted, the WIFI speed it truly abysmal and totally uesless, a dial-up modem would be faster. I could not even get speedtest.net to load in order to ascertain just how bad it was! However the major disappointment was the room.... When I checked in I was told I had been upgraded to an executive floor king room (a nice gesture for a HH Diamond) so I had high hopes. When I got to room, it was truly the smallest room I have ever been in.And that includes places known for small rooms like parts of Asia....It was no more than 15' x 15' and part of that space was used to create the bathroom. The bed was hard up against the free wall, and there still wasn't room to get a standard 21" rollerboard between the bed and the bathroom wall. There was no real seating area,just a leather covered cube to perch on whilst trying to keep the laptop from sliding off the very narrow ledge that was jokingly called a desk. The bathroom was so small that I could reach out in both directions and touch the two walls simultaneously in one direction and the other wall and show in the other direction. It was minute. My other major gripe was that the A/C really did not work. It was 80F in hamburg and I don't think the room every got below 80F.. The air coming out the the mini-sized a/c grille was just tepid.... Look I get the whole green thing that Germany has going on, but seriously, the hotel is not cheap and when you have to sleep in the nude with no bed covers, that is just plain wrong! Finally check out was the usual Teutonic affair, with each guest seeming to take a minimum of 5 minutes each to check out. There was only 1 person on reception at 7:00. I have not had a good experience at the other 2 curios I have stayed at in the last year (including one that I checked out of after 10 minutes). I might just be unlucky, but I suspect that the Curio brand is struggling to find its niche and unfortunately I cannot really recommend the Reichshof. There are better choices in Hamburg....
Hotel very close to the railway station. Standard double room is small with minimal storage - bathrooms large - room cleaned daily with tea and coffee facilities. Food good - breakfast at the weekend very crowded and queues - ended up eating the bar! Staff young and helpful. Would return but only if other places were booked. Wonderful city which made up for it.
Opposite the train station this is not the best choice for holiday makers. A bit of a seedy area but a short walk to town and lakes. Small rooms, helpful staff though I wouldn't trust the receptionists for tips - they were 0 for 2 on restaurant reservations. Beautiful lobby. Busy breakfast room. Infuriating internet. Could do better.
This hotel is definitely beautiful, clean, and conveniently located. However we were pretty disappointed to find out their breakfast is at an additional cost of 21€ per person. Usually Hilton owned hotels offer breakfast included in the room price. The room was pretty small as well but the bathroom was a good size. We had a single king bed room and there was not much room outside of the bed.
Woke up all sweaty every night. A/c did not perform adequately. Small "upgraded" room, not sure how small would be regular room. No refrigerator in the room. Convenient location, good breakfast, miserable Internet connection.
Everything about the Reichshof Hotel Hamburg was a pure luxury. We enjoyed every minute of our stay there! I’m sure, there is no doubt that the Reichshof Hotel Hamburg is the premier choice for accommodations. Not only because of it’s location with multiple subway lines and all possible touristic attractions around, the hotel itself sets an incredible standard for opulence! So if you would like to have a great service, while exploring the city, then Reichshof Hotel is the best option.
Good location. Friendly staff. Good breakfast . Beautiful decorated hotel. Nice rooms.only thing missing is Fridge and microwave in the room and a printer in the lobby to print t email .you have to send your email to the front desk, then they print it fir you
An enjoyable experience from the onset. The fine details in the room made my stay truly memorable - very clean, very modern. For me, the biggest asset to the hotel was most certainly the super friendly and helpful staff. From the receptionist who checked me in and asked me what floor I'd like to be located on, to the housekeeping who did an amazing job with my room, to the waitress who double checked with the chef that the food met my dietary requirements. Areas of improvement would need to be the wifi - 0.5mbps download speed isn't sufficient for productivity or entertainment. Vegetarian sausages or non-pork (halal) sausages would be a nice accompaniment to the breakfast menu. But overall, thoroughly enjoyed my stay and hope to be back in the future!
Reichshof was our choice during our two night visit in Hamburg. It was very centrally located, just the opposite of the central station, which makes it an excellent starting point to get everywhere by walking or underground trains. Our room was on the smaller side and there was just one window overlooking a wall... but it was very clean, and we use the room only to sleep at night anyway after a full day of packed schedule. We arrived early but check in was easy and uncomplicated, we put our luggage in their storage room. Our son's small suitcase had a nametag on it, and when we came back in the afternoon to get into our room, the staff at the reservation greeted our son by his name - a very friendly and attentive gesture. Breakfast was excellent. Everything was so fresh and organic and were sourced locally. In most other hotels usually only tea and coffee are self served, but Reichshof has a hot beverage machine where you could also get hot chocolate, as well as cappuccino etc yourself and our son was delighted by it since he loves his hot chocolate. I love the various options of bread, fruits, cold cuts, cereal, cheese, yoghurt, juice... All was perfect! The interior was amazing. My husband even bought a book about the history of Reichshof. He spent the whole night reading it straightaway when we got home. Definitely always gonna be our home whenever we visit Hamburg.
- Walking distance to Hamburger Kunsthalle and Moenckebergstrasse
- Free WiFi in rooms and public areas
- Onsite dining
Located in Saint Georg, Reichshof Hamburg, Curio Collection by Hilton is within a 5-minute walk of Hamburger Kunsthalle and within 15 minutes of other popular attractions like Moenckebergstrasse. This 278-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi. It's in central Hamburg and also close to Hamburg City Hall and St. Michaelis Church.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Reichshof Hamburg, Curio Collection by Hilton's 278 individually decorated rooms provide tablet computers, coffee makers, and free local calls. 40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers and hair dryers. Free bottled water, safes, and ironing boards are also standard.
Renovated in 2015, Reichshof Hamburg, Curio Collection by Hilton offers a full-service spa, a fitness center, and a sauna. Self parking is available for EUR 15.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 9 meeting rooms, and a conference center.
Reviews from Trip Advisor
42% of guests recommend this hotelTotal of 951 reviews