Reichshof Hamburg, Curio Collection by Hilton4.0 out of 5.0
Recent guest reviews
I loved this hotel. The inside is luxurious and comfortable without being snobbish in any way. The staff speak multiple languages and are happy to help you with anything they can. The downstairs areas are really beautiful whilst the rooms themselves are modern, comfortable and totally clean. Everything we needed was at hand. The only slight niggle is when it was hitting the high heats while we where there we couldn't cool the room down, no air con. Loved how light the rooms were and the location was great, you couldn't be any closer to the station!
We stayed here for a couple of days and we really enjoyed our stay. The hotel is located on a perfect spot in the middle of the city centre. We arrived by car and were not informed that you should inform the parking place directly that you are staying in the hotel, than you will receive a discount in advance. However that is just a small detail. Our check in went quick and smooth, the agent explained the city and showed us were to go. Small detail. The hallways are a little noisy so when someone is talking on the hallway you can hear this during the night. If you want to have a quiet night ask the front desk for a room on the other side of the church. I loved the sound of waking up with the bells however some people of our accompany did not liked this. Before I forget to tell you I hope that the French chef is there when you are having breakfast he will wake you up with a good mood and provide you a good ommelet!! Thank you for our stay in this hotel!!
We spent quite some time to select a hotel in Hamburg for a New Year stay. This hotel offered a good price on Booking.com, so we booked it and have never regretted because of our choice. A tip here: book in advance to get the best deal (no surprise here, right?) It took us about half an hour to get to the hotel from the airport by S-Bahn, very fast and convenient. We also appreciated a perfect location when went on a one-day trip to Bremen by train. The Europe shopping mall was close, two Christmas fairs were just around the corner, and it took us just 10 minutes to get to the famous Kunsthalle. Not to mention, that the Alster lake was in a walking distance too. I liked the room, which was well-equipped and very comfortable despite the small size. If you like more spacious hotel rooms, you should probably opt for a twin or other kind of room. However, it was clean and everything worked well. About the TV - it would be nice to have more English channels available. The breakfasts were included and the meal was great. The restaurant was a nice place to have a dinner as the meal was delicious. But the 1910 bar was what I liked the most. The atmosphere was pleasant and the interior was so well-done. The choice of whiskey there was great and the service was just perfect. Thank you so much! We also wanted to go to the SPA center there. As the hotel guests, we could go to the relax and gym area for free, but we wanted to get some massage and had trouble to book it. Maybe, because of the end of the year or whatever. All in all, I liked our stay and will definitely recommend to book this hotel and visit its iconic bar.
We stayed for a couple of nights at Reichshof in Hamburg, and what a hotel, a luxury lobby, big spacy room, and overall it was shining clean, and very tasteful. The staff was nice, gentle and helpful, the room was very quiet and warm, and with a view out over the towers of the city. Breakfast was wonderful, with all you could wish, even fresh made omelets and fried eggs. A place I surely will stay at my next visit to Hamburg
We stayed at the Reichshof over New Year for just under a week. It is very conveniently located for the main Hamburg train station and well located for shopping and some of the sights of Hamburg. Those not within walking distance are easily accessible due to the train station being so close by, for example, St. Pauli. The hotel itself has been refurbished to a high standard and has retained many of its period features, which we liked as it gave it a nostalgic and glamorous feel. In particular the lobby, restaurant and bar are stunning. The bedroom we had was very small. Our friends had a twin and this was definitely more spacious. The heating was overwhelming and made it uncomfortable to sleep. Even with the air con on full blast and the bathroom radiator off it got very hot at night. The beds were very comfortable which was a real plus. The tea and coffee facilities were so so. For tea drinkers only powdered milk is provided which I disliked. There were no mini bars in the room but there was a giant kind of snack and drink self service area in the lobby. Shampoo and conditioner is in wall dispensing units. I didn't mind this as it is more environmentally friendly and I hate waste. The hairdryer was great as it didn't have an annoying button you have to keep pressed down and there was an outlet in the bathroom which was also good. Ironing boards and irons are also in each room which again is a welcome addition that makes travel easier. As for service, this is the thing that needs the most work. We had to call down to reception to have water replaced that should have been there daily as after the first day it wasn't replenished. On day three we got one bottle for two people. On day four and five nothing. This was unacceptable. The front desk service was very poor. Staff were pleasant but ill informed and clueless about the city. On day one we asked where was good to eat and a burger restaurant was suggested, despite us saying we wanted to experience typical German food. Three separate people gave us three separate accounts about New Year events in the hotel, for example telling us we did not need to book a table in the bar when in fact we did. Again when asking for information on recommended restaurants for New Year we got a vague hand gesture and were told that there were lots outside. I found this very disappointing. The bar service, on the other hand, was second to none, and the staff in there were absolutely wonderful. We really enjoyed sampling a range of cocktails and chatting to the staff. We had breakfast once while at the hotel and it was a good selection of food. We were quoted three different prices by three different people for this, which was odd. The restaurant and lounge service was generally fine. New Years was lovely and the staff were very good on this particular night. There was complimentary prosecco at midnight and snacks which was a very nice touch and a really lovely thing to do for guests. On checkout it was difficult to establish the accuracy of our bill as it was not itemised. Normally I would expect an itemised bill to be given to me in advance of checkout for checking purposes. I advise doing this to avoid delays at checkout. Overall we had a really nice time but I do think that the front desk service requires significant improvement. I can usually always rely on the staff in this role in other hotels to give good recommendations and make reservations on my behalf. However as I say staff were very pleasant and I would stay here again.
Did not expect this at all! Hotel is gorgeous. Old and contemporary mixed very tastefully. Reception staff could not be better. On my second visit I was instantly recognised. As Hilton Diamond member I received upgrades and a little present waited for me in the room. Everything is super clean. Hotel does not feel like one of those newer "box" hotels. It maintained its old charm. Bedroom felt fresh, it a Nespresso machine and the bed was extremely comfortable. Was able to open the window and had a good night sleep. I'll certainly return. Location next to the main train station makes for easy access.
Stayed at Reichshof Hamburg for one night to enjoy the yearly Christmas Market in Hamburg and catching up with German friends. The hotel is in a great location where you can easily walk to all the highlights in the centre of town. The hotel was also a real treat with great spacious rooms, a fantastic bed, excellent complimentary WI-FI and staff who was extremely helpful and who helped me with an early check-in to make my day a lot more relaxing. Can only highly recommend this place.
We stayed at Reichshof Hamurg for a long weekend and had a great stay. Staff is friendly and the room was small but clean and well designed. The breakfast was amazing. Very wide range of food and all well presented and fresh. The small cafe in the front of the hotel is super cosy. The bar is very nicely decorated and service is traditional as one can expect in a cocktail bar like this. Bar gets very busy at night so a place to sit is not always easy to find. We loved the hotel and will definitely return to the Reichshof.
We had the most brilliant stay right in rhe middle of city centre, with a great view towards the west and the most amazingly good large bed. The bar is as smart as the restaurant seems traditional nice german style, with the flair of the old hotels great features, but with neat modern features in dining hall. Exceptionally friendly staff got my pre-ordered goods to the room with a smile. Public car park is conveniently situated right behind hotel.
We stayed here for one night recently and went with high hopes. Check in was swift and efficient and the rooms were well appointed and comfortable. Breakfast had a good choice although the staff were a little disengaged. However, the service in Emil's needs to be looked at. We waited at least 20 minutes to be served when we first arrived and then when we returned after dinner the service was not very good. The waiter then disappeared so when we wanted to leave there was no one to be found. On checking out, however, the second round of drinks had been added to our bill although we had not signed for them. I am afraid that in a busy city centre hotel the service needs to be far better and at no point should things be put on your bill that you have not signed for. To give them their due they did remove it from the bill when I brought it to their attention.
- Walking distance to Hamburger Kunsthalle and Moenckebergstrasse
- Free WiFi in rooms and public areas
- Onsite dining
Located in Hamburg-Mitte, Reichshof Hamburg, Curio Collection by Hilton is within a 5-minute walk of Hamburger Kunsthalle and within 15 minutes of other popular attractions like Moenckebergstrasse. This 278-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi. It's in central Hamburg and also close to Hamburg City Hall and St. Michaelis Church.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Reichshof Hamburg, Curio Collection by Hilton's 278 individually decorated rooms provide tablet computers, coffee makers, and free local calls. 40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers and hair dryers. Free bottled water, safes, and ironing boards are also standard.
Renovated in 2015, Reichshof Hamburg, Curio Collection by Hilton offers a full-service spa, a fitness center, and a sauna. Self parking is available for EUR 15.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 9 meeting rooms, and a conference center.
Reviews from Trip Advisor
42% of guests recommend this hotelTotal of 1157 reviews