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Phoenix by Centro Basic

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WiFi (free)
WiFi (free)
Staircase

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Kirchenallee 56, Hamburg, HH, 20099
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburger Kunsthalle
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪13 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

Single Room

  • 151 sq ft
  • Sleeps 1
  • Free WiFi

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • Free WiFi

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The price is $134
Aug 16 - Aug 17
Total with taxes and fees
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About the neighborhood

Hamburg

Located in Hamburg City Center within a short walk of Hamburg City Hall, Phoenix by Centro Basic is within a mile (2 km) of other popular sights such as Miniatur Wunderland. This 26-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.2 miles
  • Hamburger Kunsthalle - 6 min walk - 0.3 miles
  • Inner Alster Lake - 9 min walk - 0.5 miles
  • Jungfernstieg - 13 min walk - 0.7 miles
  • Hamburg City Hall - 13 min walk - 0.7 miles

Getting around

  • South Central U-Bahn - 1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 3 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Schweinske - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪dean&david - ‬2 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬3 min walk

About this property

Phoenix by Centro Basic

At Phoenix by Centro Basic, guests have access to free WiFi in public areas. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Guests can expect to find free WiFi and cable TV. Phones are also available.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is $179
Aug 3 - Aug 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Breakfast available for a fee: EUR 8.90 per person

Conveniences

  • 24-hour front desk
  • Safe at front desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable channels

More

  • Phone

Policies

Check-in

Check-in time starts at 2:30 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Breakfast fee: approximately EUR 8.90 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2:30 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Property is also known as

Phoenix Centro Basic
Phoenix Centro Basic Hamburg
Phoenix Centro Basic Hotel
Phoenix Centro Basic Hotel Hamburg
Phoenix by Centro Basic Hotel
Phoenix by Centro Basic Hamburg
Phoenix by Centro Basic Hotel Hamburg

Frequently asked questions

What can I see close to Phoenix by Centro Basic?

This hotel is situated in Hamburg City Center, just steps from Moenckebergstrasse and Museum of Arts and Crafts Hamburg, and within a short walk of Hamburger Kunsthalle. You'll also find Hamburg City Hall and Hamburg Messe and Congress within a short drive.

Is parking available on site at Phoenix by Centro Basic?

No, this hotel doesn't offer parking.

Does Phoenix by Centro Basic have a casino on the premises?

No, Phoenix by Centro Basic doesn't have a casino.

Will I find an indoor pool at Phoenix by Centro Basic?

No, there is no indoor pool at this hotel.

Does Phoenix by Centro Basic have a hot tub?

No, there isn't a spa tub at this hotel.

Does Phoenix by Centro Basic feature a restaurant that includes a breakfast menu?

Phoenix by Centro Basic offers breakfast for a surcharge though there is no restaurant.

Does Phoenix by Centro Basic have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Phoenix by Centro Basic?

The closest major airport to Phoenix by Centro Basic is Hamburg Airport (HAM), which is 6.9 mi away (28 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 15.1 mi away (42-minute drive).

Are there rooms with balconies that I can book at Phoenix by Centro Basic?

No, you won't find guestrooms with balconies at Phoenix by Centro Basic.

Phoenix by Centro Basic Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 13 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a good hotel till small money

We stay 1 neigth and all whats perfect
Verified review

6/10 Okay

Bjørn L.

Liked: Cleanliness

Hotel under renovation, closed without any notice

Hotel was closed due to renovation. No warning or reference note at the hotel door. Asked around, found another hotel by same owner next door - got a nice little room in perfect location for transport from central train station.
Verified review

6/10 Okay

Graham

Liked: Cleanliness, property conditions & facilities, room comfort

Not bad

Only draw back was it was further from the station than expected
Verified review

2/10 Terrible

Stocki

Disliked: Cleanliness, property conditions & facilities, room comfort

Lage und Ambienete

Nahe am Hauptbahnhof, Parkhaus 500 m entfernt. Leider konnte man die Nachbar im Bad hören, als wenn sie im gleichen Zimmer waren.
Verified review

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities

Cheap and old, but a surprisingly good bathroom

This was a last-second booking via the wifi from the McDonalds around the corner. Cheap and nearby was paramaount and this hotel certainly delivered on both accounts. Upon entering the reception I immediately thought this was going to be a two-star rating and this was confirmed upon entering the room. However, the bathroom surprisingly exceeded all expectations, hence my overall three-star rating. The bathroom was refurbished, had a box of tissues, was clean, had extra toilet paper, had a hairdryer, and had shampoo from a normal bottle. Negatives were the worn-out carpet throughout the hotel, the state of the rest of the room, it was cold, it was noisy. The wifi was good though.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einmal und NIE wieder!!!

Der Aufenthalt in diesem Hotel war ein einziger Horror! Ich habe ein Doppelzimmer für 2 Nächte mit meiner Freundin gebucht. Bereits am Anreisetag wurde lautstark eine Baustelle im Hotel betrieben, die nicht angekündigt war! Dadurch war das ohnehin schlecht gereinigte Hotel noch verschmutzter! Am Samstag morgen wurden wir um 9 Uhr durch laute Bohrmaschinen im Hotel geweckt. Die Heizung war ausgefallen und das warme Wasser war nicht verfügbar. Das Personal war unkooperativ uneinsichtig und interessierte sich nicht für unsere Sorgen / Probleme / Beschwerden. Samstagabend gegen 19:00 Uhr wurde immer noch im Hotel lautstark renoviert, so dass wir das Hotel wechseln mussten, weil der Lärm unerträglich war!
Verified review

6/10 Okay

Carsten

Disliked: Property conditions & facilities, room comfort

Juletur 2014

Hotellet valgt pga. beliggenhed. Ret slidt og dårligt vedligeholdt. Varmeanlægget brød ned og der blev meget koldt på værelset. Der er ikke mulighed for at spise morgenmad på hotellet.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

discreto

La camera era pulita, il personale è gentile, la posizione dell'albergo è ideale per muoversi in città. La struttura necessiterebbe di un restauro urgente.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hat nicht ueberzeugt

Sauberkeit kritisch. Realitaet entspricht nicht dem Preis und den dadurch erzeugten Erwartungen. Kein freundlcihes Empfangspersonal.
Verified review

4/10 Poor

Christian Simonsen

Disliked: Property conditions & facilities, room comfort

God beliggenhed - Slidt - Ingen elevator

Hotellet har god beliggenhed overfor Hauptbahnhof på det lidt listige St. Georg. Hotellet er meget slidt - og svarer ikke til prisen bortset fra de 3xB'er.Der var ikke engang et tandkrus. Meget venlig betjening. Morgenmad var ikke incl. så kan ikke kommenteres. Omkringliggende P-Huse var ikke billige. Men så er det godt at Hamborg er en dejlig by !
Verified review

6/10 Okay

Søren

God beliggenhed,hurtig tjek ind
Verified review

6/10 Okay

Ml

Liked: Cleanliness, staff & service, room comfort

older station hotel

Problem with the fan noise in the bathroom and the TV. Perhaps it cost more tnhan it was worth because. It was a busy weekend. Staff offered to keep my bags until my train, which was good because I didn't understand that the lockers in the train station were only for 6hours.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Good location, however the hotel is old!

Good location, however the hotel is in need of a refurbishment, it's old and worn out, also a lift would be nice, it's hard on the arms when you have to carry your luggage up 4 flights of stairs to get t the 2nd floor.
Verified review

4/10 Poor

Emil

Disliked: Property conditions & facilities, room comfort

Väldigt nära Hauptbahn hof (Centralstationen)

Helt ok för att sova. Ingen lyx, Tjock-TV. Ingen frukost tillgänglig på hotellet. Inte den bästa trådlösa uppkopplingen. Nära till centralstationen, bara över gatan. Supergod schnitzel på Bodega Nagel bredvid hotellet!
Verified review

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Sehr durchwachsen

Ich war schön öfters in Hamburg in div., Hotels, aber sorry, dass hier kann nicht mithalten. Für den schwindelerregenden Preis, den wir bezahlt haben für 2 Übernachtungen OHNE Frühstück, auf keinen Fall. Die Lage direkt am Hauptbahnhof ist super, sehr zentral, aber es gibt ein paar Hotels um die Ecke, da ist das Preis-Leistungsverhältnis besser. Das Personal war total nett und hilfsbereit. Das Hotel selber ist schon älters, alter Teppichboden, wildes Durcheinander von Bildern an den Wänden. Das Zimmer war klein, die Betten sauber, aber im Bad ließ sich die Duschkabine nicht schließen und das Wasser kam aus den Rohren unten am Waschbecken wieder raus. Wenn ich die Wahl für ein anderes Hotel habe, komme ich leider nicht wieder und würde es auch nicht weiter empfehlen.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Hamburg museums visit

excellent museums nearby and easy to walk to the port areas.
Verified review

4/10 Poor

Himdad

Liked: Property conditions & facilities
Disliked: Staff & service
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort