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Novum Hotel Continental Hamburg Hauptbahnhof

3.0 out of 5.0

Recent guest reviews

The hotel is good, but not very intimate. There is no lobby and the breakfastroom is too small for all the guests. In the morning some guests had to wait before they could have breakfast. The hotel erecommend a parking nearby for € 10 for 24 hours. You can get out the garage, but you have to pay € 10 as a surety. You will get this back if you return the card. Warning: The entrance of te garage is very small. We have a mini van and we had some centimeters left!! The hotel is very wel situated, near the main station. From there you can get any subway or bus to where you want.

This hotel is just ok for one or two night stay. Big clean room. The bed and pillow are not that comfortable but not terrible. Breakfast is just ok enough options of cheese, jams, eggs and meats. The hotel is not in a touristy area so as a tourist I wouldn't stay there. I stayed there for business purposes and needed to be near the central station so it was perfect for that reason. Staff were nice. Some noise from really loud guests on the first night and some outside noise on the second morning.

Novum Hotel Continental Hamburg is located right at the main railwaystation in Hamburg. It is a nice and clean little hotel, and it is not expensive. The breakfast is ok. If you are only one person, room 61 can be recommended. It is with a queensize bed and very quiet, as it is in the back of the hotel. Shops are within walking distance, and S and U-bahn (100 meters from the hotel) you can reach all there is to see in Hamburg.

I've chosen this hotel because of its location. It is close to the main train station and it is good in this case. However, the beds are so uncomfortable (we got a back ache). The breakfast is average (normal breakfast that you expect in a hotel). It was some how old, but clean. I don't recommend it for more than one night.

Close to the central train station and old part of the city. Great breakfast. Wafer thin pillows and cold reception staff, though good basic standard rooms, clean and quiet, comfortable beds and reasonable size.

There was really nothing to dislike here as the room although small was comfortable, as was the bed. The hotel is also spotlessly clean. The staff were nice, polite & efficient. The breakfast was nice with plenty of choice for me. The hotel is 2 minutes from the Haupbanhof and therefore great if travelling by air & rail.

I stayed in the Novum Hotel Continental for one night. Good, central location across the road from the central station. Check in was great and speedy, the room was clean, had a coat hook (not always a given) and space for my luggage. I'd booked a single room, the room allocated had a double bed which was a tad big for the room (there was the length of my size 6 shoes between the bed and the wall on either side of the bed). The hotel was quieter than expected considering the location - almost no noise from the outside but there was a gap at the bottom of the door to my room meaning I got a lot of noise from other guests. Whilst the lady at check in was great, some of the other staff weren't so great. One reception staff didn't have any suggestions as to what to do, and also couldn't put phone calls through to my room. I didn't get a receipt/invoice on check out and getting hold of one two days later was a major faff.

Had a reservation at Novum Kronprinz down the road but got moved to this hotel despite having been in personal contact with hotel a few days before arrival. There has been no offer of compensation for the $53 per night difference in room rates. Inferior room to the Kronzprinz but clean. No available exit if there was a fire and you were in a wheelchair. Management not contactable after 6pm. Beware when you prebook and prepay with Novum.

We stayed in a triple room in late July. We arrived and departed by train and hotel is opposite the train station. Given small room on 5th floor at front of hotel. We drank the bottle of warm fizzy water - nothing to indicate we would have pay 4 euros for it, but no doubt a mistake. Sleeping was virtually impossible. Partly because of the heat but mainly the noise from outside. Screaming and shouting, dogs barking, emergency vehicles every 10 minutes, general traffic noise etc. until after midnight and then less frequently thereafter. However, I asked next morning if we could move rooms. A helpful receptionist moved us to a room at side of the hotel (facing other buildings) and this was quiet and actually bigger than original room. So well done hotel!. In truth, we would have had to move out if no other room was available. In common with many hotels in Northern Europe there is no air conditioning - the hotel should look at providing fans. Only toiletry provided was shampoo / soap bottle. Breakfast consisted of scrambled eggs, scrambled eggs with bacon specks and boiled eggs as well as small selection of cold meats, cheese, cereals etc. Good location - best restaurants are to the right of hotel and round the corner.

Stayed 3 nights. The staff were excellent and very helpful. The room was far too warm. Thats my problem- I dont like the heat. However the outstanding memory will be one of noise. Our room fronted out onto the main space at the side of the central station. There was incessant sirens by police and ambulance. There was the merry makers who seemed to last all night. There was the street musician who started his music at 6am? huh? Then there was the trains and the clanking and screaming / squealing brakes from all hours. A lot of sleep was lost which takes the shine of the day time activities. The shower bathroom was a bit on the small size but lots of lovely warm water. Breakfast was very good. Continental style of course. A good stay for someone less aged and grumpy than me. lol. Right in the middle of the transport hub. Loads of eating places, etc. But Hamburg is a great city. My better half booked this, next time we will be out in the quiet countryside with a/c in the room. lol.

Kirchenallee 37 Hamburg HH

Hotel highlights

  • Walking distance to Hamburger Kunsthalle and Moenckebergstrasse
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Saint Georg, Novum Hotel Continental Hamburg Hauptbahnhof is within a 5-minute walk of Hamburger Kunsthalle and within 15 minutes of other popular attractions like Moenckebergstrasse. This 35-room, 3-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free newspapers in the lobby. It's in central Hamburg and also close to Hamburg City Hall and St. Michaelis Church.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

The 35 rooms are soundproofed and have an array of amenities, including free newspapers, safes, and desks. Guests can enjoy free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding.


Property features

Guests staying at Novum Hotel Continental Hamburg Hauptbahnhof enjoy free WiFi in public areas, free newspapers, and a TV in a common area. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables.

Room options

Basic Double Room, 1 Queen Bed

Queen 1 | Sleeps 2

Comfort Double Room

Full 1 | Sleeps 3

Comfort Triple Room

Full 1 | Twin 1 | Sleeps 3

Standard Double Room Single Use

Full 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 349 reviews