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Hotel Lumen am Hauptbahnhof

3.0 star property
Central hotel with a 24-hour front desk connected to the convention center in Hamburg

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Photo gallery for Hotel Lumen am Hauptbahnhof

Front of property
Triple Room, 3 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes
Interior detail
Daily buffet breakfast (EUR 14.90 per person)
Staircase

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
Steindamm 19, Hamburg, HH, 20099
  • Place, Hamburg City Hall
    ‪16 min walk‬
  • Place, Miniatur Wunderland
    ‪3 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout drapes

Single Room

8.0 out of 10
Very good
(35 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, blackout drapes

Double Room

7.4 out of 10
Good
(11 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds

7.0 out of 10
Good
(7 reviews)
  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(10 reviews)
  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

  • 204 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Hamburg

Located in Hamburg City Center within a mile (2 km) of Hamburg City Hall, Hotel Lumen am Hauptbahnhof is within 2 miles (3 km) of other popular sights such as Miniatur Wunderland. This 38-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-out, and free newspapers in the lobby. It's connected to the convention center in central Hamburg and also close to Elbe Philharmonic Hall and Reeperbahn.

What's nearby

  • Hamburg City Hall - 16 min walk - 0.9 miles
  • Miniatur Wunderland - 3 min drive - 1.3 miles
  • Hamburg Cruise Center - 3 min drive - 1.3 miles
  • Elbe Philharmonic Hall - 4 min drive - 1.7 miles
  • Reeperbahn - 5 min drive - 2.3 miles

Getting around

  • South Central U-Bahn - 4 min walk
  • Hamburg Central Station - 5 min walk
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪Nagel - ‬2 min walk
  • ‪Baumann's Bierbar - ‬3 min walk
  • ‪Bus Stop - ‬5 min walk
  • ‪Singh - ‬2 min walk
  • ‪Meram Holzkohlegrill - ‬1 min walk

About this property

Hotel Lumen am Hauptbahnhof

Central hotel with a 24-hour front desk connected to the convention center in Hamburg
Guests of Hotel Lumen am Hauptbahnhof enjoy free WiFi in public areas, a meeting room, and express check-out. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include free newspapers and an ATM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Free newspapers, safes, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14.90 per person

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 18 per night (1640 ft away)
  • In-room safe fee: EUR 3 per stay
  • Rollaway bed fee: EUR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof Hamburg
Lumen am Hauptbahnhof
Lumen am Hauptbahnhof Hamburg
Lumen Am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel
Hotel Lumen am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is free cancellation available at Hotel Lumen am Hauptbahnhof?

Hotel Lumen am Hauptbahnhof provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do around Hotel Lumen am Hauptbahnhof?

This hotel is situated in Hamburg City Center, just steps from Museum of Arts and Crafts Hamburg, and within a 10-minute walk of Moenckebergstrasse and Hamburger Kunsthalle. You'll also find Hamburg City Hall and Hamburg Messe and Congress within a short drive.

Is parking available on site at Hotel Lumen am Hauptbahnhof?

Yes, though parking is available on request.

Does Hotel Lumen am Hauptbahnhof feature a casino on the premises?

No, Hotel Lumen am Hauptbahnhof doesn't have a casino.

Will I find an indoor pool at Hotel Lumen am Hauptbahnhof?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Lumen am Hauptbahnhof?

Amenities at this hotel that appeal to couples include premium bedding and a 24-hour front desk.

Are there hot tubs at Hotel Lumen am Hauptbahnhof?

No, this hotel doesn't have a spa tub.

Does Hotel Lumen am Hauptbahnhof have a restaurant that serves breakfast?

Hotel Lumen am Hauptbahnhof offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Lumen am Hauptbahnhof allow pets to stay for free?

No, pets aren't allowed at Hotel Lumen am Hauptbahnhof.

Does Hotel Lumen am Hauptbahnhof have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Lumen am Hauptbahnhof?

The closest major airport to Hotel Lumen am Hauptbahnhof is Hamburg Airport (HAM), which is 7.4 mi away (34 minutes by car).

Are there rooms with balconies at Hotel Lumen am Hauptbahnhof?

No, there aren't any guestrooms with balconies at Hotel Lumen am Hauptbahnhof.

Reviews

Hotel Lumen am Hauptbahnhof Reviews

7.0

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 142 out of 1004 reviews
Rating 8 - Good. 398 out of 1004 reviews
Rating 6 - Okay. 299 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

Reviews

6/10 Okay

qiqin

Stayed 1 night in Jul 2025

2/10 Terrible

Ahmad, Riverside

I didn’t stay in the hotel because they didn’t have elevator on the street level, me and my wife can’t use stairs which is very long so I asked them to cancel they said to contact you for cancellation
Stayed 2 nights in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities
Decent hotel right next to Hamburg station. The road it’s on is a bit sketchy, full of junkies and refugees sleeping rough, but if you’re a solo traveller as I was it’s easy enough to navigate around and you can quickly walk to the awesome bits of Hamburg or jump on the metro. Staff were helpful and all spoke good English. Room was clean and bed was comfy. Would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Edward H H

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Stayed 1 night in Jun 2025

6/10 Okay

Aysan

was ok, not bad
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot , affordable. Only fault is that the stairs are steep.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic , clean , and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

6/10 Okay

Alexander

Ok hotel if you can stand junkies outside on the street.
Stayed 2 nights in Feb 2025

6/10 Okay

Dermot

Traveled with family
Liked: Cleanliness

Underwhelming

This is a budget hotel, very central but in a poor neighbourhood with risky streets at night. Extra cost for breakfast is not worth it, use local cafes and restaurants instead
Stayed 2 nights in Jan 2025

10/10 Excellent

Noah

Stayed 1 night in Jan 2025

6/10 Okay

Polly C. N.

it was okay
Stayed 2 nights in Dec 2024

10/10 Excellent

helen

Stayed 2 nights in Dec 2024

8/10 Good

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the main train station
Stayed 2 nights in Nov 2024

2/10 Terrible

Frankie

Business traveler, Traveled with partner
Disliked: Amenities
It was extremely inconvenience. But we had to push a service button for door to open. There were stairs you had to go to 1st floor to get to the elevator no one was there to help you to take your suitcase to the 1st floor that is where the office was, there is a camera But they see there are 2 ladies coming up the stairs with suitcase. They did not bother to assist when we arrived to the office. Then I asked the gentleman to help me take suitcase towards the elevator their to internet. Tconchang 25 y
Stayed 2 nights in Oct 2024

6/10 Okay

Miroslav

.
Stayed 1 night in Oct 2024

10/10 Excellent

Nataliia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel for business travel. Very close to the main train station and subway.
Stayed 4 nights in Sep 2024

6/10 Okay

Mark

Liked: Staff & service
Very close to Hamburg Central Station, plenty of shops on the main street around the hotel. Not the most luxurious hotel, but exceptional value for money.
Stayed 1 night in Aug 2024

8/10 Good

Karim

Liked: Staff & service
.
Stayed 1 night in Sep 2024

2/10 Terrible

Graeme

Jerk owner
Stayed 2 nights in Jul 2024

8/10 Good

Derek, Barrow-in-Furness

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet room despite noisy activity outside and at reception. Breakfast extra but very good.
Stayed 1 night in Jun 2024

6/10 Okay

Tyler

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Really loud around the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good rate and very close to the main station, for a budget hotel this will suit most peoples needs
Stayed 1 night in Jul 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2024