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Hotel Lumen am Hauptbahnhof

Property class: 3

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Photo gallery for Hotel Lumen am Hauptbahnhof

Food court
Front of property
Room
Staircase
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Steindamm 19, Hamburg, HH, 20099
  • Place, Hamburger Kunsthalle
    ‪6 min walk‬
  • Place, Moenckebergstrasse
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪16 min walk‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Single Room

Room

Single Room

7.8 out of 10
Good
(46 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Room

Double Room

7.6 out of 10
Good
(14 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Room

Twin Room, 2 Twin Beds

7.2 out of 10
Good
(9 reviews)
  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Room

Triple Room, 3 Twin Beds

7.4 out of 10
Good
(15 reviews)
  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Room

Quadruple Room

  • 204 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Hamburg

Located in Hamburg City Center, Hotel Lumen am Hauptbahnhof is within a 10-minute stroll of sights such as Schauspielhaus and Moenckebergstrasse. This 38-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-out, and free newspapers in the lobby. It's connected to the convention center in central Hamburg and also close to Hamburg City Hall and Miniatur Wunderland.

What's nearby

  • Hamburger Kunsthalle - 6 min walk - 0.4 miles
  • Moenckebergstrasse - 6 min walk - 0.4 miles
  • Inner Alster Lake - 10 min walk - 0.6 miles
  • Jungfernstieg - 15 min walk - 0.8 miles
  • Hamburg City Hall - 16 min walk - 0.9 miles

Getting around

  • South Central U-Bahn - 4 min walk
  • Hamburg Central Station - 5 min walk
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪Köz Ocakbaşı - ‬1 min walk
  • ‪Schifferbörse Restaurant - ‬4 min walk
  • ‪VESUVIO Hamburg - ‬3 min walk
  • ‪Nagel - ‬2 min walk
  • ‪Block House - ‬4 min walk

About this property

Hotel Lumen am Hauptbahnhof

Guests of Hotel Lumen am Hauptbahnhof enjoy free WiFi in public areas, a meeting room, and express check-out. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include free newspapers and an ATM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Free newspapers, safes, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14.90 per person

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 18 per night (1640 ft away)
  • In-room safe fee: EUR 3 per stay
  • Rollaway bed fee: EUR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof Hamburg
Lumen am Hauptbahnhof
Lumen am Hauptbahnhof Hamburg
Lumen Am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel
Hotel Lumen am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is free cancellation available at Hotel Lumen am Hauptbahnhof?

Hotel Lumen am Hauptbahnhof provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Lumen am Hauptbahnhof?

As of Nov 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Lumen am Hauptbahnhof on Dec 13, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Lumen am Hauptbahnhof?

This hotel is situated in Hamburg City Center, just steps from Schauspielhaus, and within a 10-minute walk of Moenckebergstrasse and Hamburger Kunsthalle. You'll also find Hamburg City Hall and Hamburg Messe and Congress within a short drive.

Is parking available on site at Hotel Lumen am Hauptbahnhof?

Yes, though parking is available on request.

Does Hotel Lumen am Hauptbahnhof feature a casino on the premises?

No, Hotel Lumen am Hauptbahnhof doesn't have a casino.

Will I find an indoor pool at Hotel Lumen am Hauptbahnhof?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Lumen am Hauptbahnhof?

Couples staying at this hotel will value amenities like premium bedding, a down comforter in some guestrooms, as well as a 24-hour front desk.

Does Hotel Lumen am Hauptbahnhof have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Lumen am Hauptbahnhof have a restaurant that serves breakfast?

Hotel Lumen am Hauptbahnhof offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Lumen am Hauptbahnhof allow pets to stay for free?

No, pets aren't allowed at Hotel Lumen am Hauptbahnhof.

Does Hotel Lumen am Hauptbahnhof have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Lumen am Hauptbahnhof?

The closest major airport to Hotel Lumen am Hauptbahnhof is Hamburg Airport (HAM), which is 7.4 mi away (34 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 15.2 mi away (38-minute drive).

Are there rooms with balconies that I can book at Hotel Lumen am Hauptbahnhof?

No, you won't find guestrooms with balconies at Hotel Lumen am Hauptbahnhof.

Hotel Lumen am Hauptbahnhof Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 160 out of 1001 reviews
Rating 8 - Good. 391 out of 1001 reviews
Rating 6 - Okay. 287 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Looks a little rundown, but staff where really sweet and helpful and the rooms where very well kept and clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely food
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in and very close to main train station. Neighborhood is quite busy and lively.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the main train station
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Really great breakfast

Breakfast was really good, exceeded our expectations by far!
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the value. Location itself is a bit rough, but that’s common for a hotel located around central station. However, the hotel itself is clean and spacious. Staffs were friendly and efficient! Recommended
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good rate and very close to the main station, for a budget hotel this will suit most peoples needs
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel for business travel. Very close to the main train station and subway.
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Staff was courteous and the room was clean. The hotel is close to the central train station for Hamburg, although the neighborhood is not great.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Very close to Hamburg Central Station, plenty of shops on the main street around the hotel. Not the most luxurious hotel, but exceptional value for money.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Location is near HBF but shady and not ideal for staying alone; better to book in neighborhoods on other side of HBF.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Amenities
It’s close to bus stop and market
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location to the train station but not the most quietest or safest area at night. Room was incredibly clean and service was great which made it fine to stay in for the price.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
The zone around it doesn't look that good at night
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dated but well kept. Only issue with the hotel is the street below and the environment around. There are far too many suspicious characters on the street. 5 mins walk from the train station feels scary at night. It is also quite a noisy neighbourhood at night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot , affordable. Only fault is that the stairs are steep.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Ok hotel if you can stand junkies outside on the street.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt OK
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful experience. Very dirty, uncomfortable and dangerous place! Especially all the drug addicted people on the street and on the entrance to the hotel. There is no way in the world that this awful hotel gets 3 stars... even one star too much for this garbage
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God placering
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet room despite noisy activity outside and at reception. Breakfast extra but very good.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Decent hotel right next to Hamburg station. The road it’s on is a bit sketchy, full of junkies and refugees sleeping rough, but if you’re a solo traveller as I was it’s easy enough to navigate around and you can quickly walk to the awesome bits of Hamburg or jump on the metro. Staff were helpful and all spoke good English. Room was clean and bed was comfy. Would stay again.
Stayed 1 night in Jul 2025