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Hotel Lumen am Hauptbahnhof

3.0 star property
Central hotel with a 24-hour front desk connected to the convention center in Hamburg

Choose dates to view prices

Photo gallery for Hotel Lumen am Hauptbahnhof

Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes
Front of property
Staircase
Daily buffet breakfast (EUR 14.90 per person)
Food court

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Steindamm 19, Hamburg, HH, 20099
  • Miniatur Wunderland
    ‪3 min drive‬
  • Hamburg Cruise Center
    ‪3 min drive‬
  • Elbe Philharmonic Hall
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

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Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Living area | Flat-screen TV

Twin Room, 2 Twin Beds

  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, blackout drapes

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

  • 204 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, blackout drapes

Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center within a mile (2 km) of Hamburg City Hall, Hotel Lumen am Hauptbahnhof is within 2 miles (3 km) of other popular sights such as Miniatur Wunderland. This 38-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-out, and free newspapers in the lobby. It's connected to the convention center in central Hamburg and also close to Reeperbahn and Hamburg Cruise Center.

What's nearby

  • Hamburg City Hall - 16 min walk - 0.9 miles
  • Miniatur Wunderland - 3 min drive - 1.3 miles
  • Hamburg Cruise Center - 3 min drive - 1.3 miles
  • Elbe Philharmonic Hall - 4 min drive - 1.7 miles
  • Reeperbahn - 5 min drive - 2.3 miles

Getting around

  • South Central U-Bahn - 4 min walk
  • Hamburg Central Station - 5 min walk
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪Block House - ‬4 min walk
  • ‪Köz Ocakbaşı - Barbecue House - ‬1 min walk
  • ‪Ocakbasi Grill House - ‬1 min walk
  • ‪Saray Köz Restaurant - ‬2 min walk
  • ‪Back-Factory - ‬1 min walk

About this property

Hotel Lumen am Hauptbahnhof

Central hotel with a 24-hour front desk connected to the convention center in Hamburg
Guests of Hotel Lumen am Hauptbahnhof enjoy free WiFi in public areas, a meeting room, and express check-out. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include free newspapers, laundry facilities, and an ATM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Free newspapers, safes, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Farsi, German

Similar properties

Front of property

Hotel Residence am Hauptbahnhof

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
6.8 out of 10, 831 reviews
$72 nightly
The price is $77
May 25 - May 26
Total includes taxes and fees
Hotel Residence am Hauptbahnhof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14.90 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 18 per night (1640 ft away)
  • In-room safe fee: EUR 3 per stay
  • Rollaway bed fee: EUR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof Hamburg
Lumen am Hauptbahnhof
Lumen am Hauptbahnhof Hamburg
Lumen Am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel
Hotel Lumen am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is free cancellation available at Hotel Lumen am Hauptbahnhof?

Hotel Lumen am Hauptbahnhof provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Lumen am Hauptbahnhof?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Lumen am Hauptbahnhof on Jun 2, 2025 start from $97.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Lumen am Hauptbahnhof?

This hotel is situated in Hamburg City Center within a 10-minute walk of Moenckebergstrasse and Hamburger Kunsthalle. You'll also find Hamburg City Hall and Miniatur Wunderland within a short drive.

Will I be able to park at Hotel Lumen am Hauptbahnhof?

Yes, though parking is available on request.

Does Hotel Lumen am Hauptbahnhof feature a casino on the premises?

No, Hotel Lumen am Hauptbahnhof doesn't have a casino.

Will I find an indoor pool at Hotel Lumen am Hauptbahnhof?

No, there is no indoor pool at this hotel.

Is Hotel Lumen am Hauptbahnhof good for couples?

Amenities at this hotel that appeal to couples include premium bedding and a 24-hour front desk.

Are there hot tubs at Hotel Lumen am Hauptbahnhof?

No, there isn't a spa tub at this hotel.

Does Hotel Lumen am Hauptbahnhof have a restaurant that serves breakfast?

Hotel Lumen am Hauptbahnhof offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Lumen am Hauptbahnhof allow pets to stay for free?

No, pets aren't allowed at Hotel Lumen am Hauptbahnhof.

Does Hotel Lumen am Hauptbahnhof have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Lumen am Hauptbahnhof?

The closest major airport to Hotel Lumen am Hauptbahnhof is Hamburg Airport (HAM), which is 7.4 mi away (34 minutes by car).

Are there rooms with balconies at Hotel Lumen am Hauptbahnhof?

No, there aren't any guestrooms with balconies at Hotel Lumen am Hauptbahnhof.

Hotel Lumen am Hauptbahnhof Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 132 out of 1000 reviews
Rating 8 - Good. 401 out of 1000 reviews
Rating 6 - Okay. 298 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Alexander

Ok hotel if you can stand junkies outside on the street.
Stayed 2 nights in Feb 2025

6/10 Okay

Dermot

Traveled with family
Liked: Cleanliness

Underwhelming

This is a budget hotel, very central but in a poor neighbourhood with risky streets at night. Extra cost for breakfast is not worth it, use local cafes and restaurants instead
Stayed 2 nights in Jan 2025

10/10 Excellent

Noah

Stayed 1 night in Jan 2025

6/10 Okay

Polly C. N.

it was okay
Stayed 2 nights in Dec 2024

10/10 Excellent

helen

Stayed 2 nights in Dec 2024

8/10 Good

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the main train station
Stayed 2 nights in Nov 2024

2/10 Terrible

Frankie

Business traveler, Traveled with partner
Disliked: Amenities
It was extremely inconvenience. But we had to push a service button for door to open. There were stairs you had to go to 1st floor to get to the elevator no one was there to help you to take your suitcase to the 1st floor that is where the office was, there is a camera But they see there are 2 ladies coming up the stairs with suitcase. They did not bother to assist when we arrived to the office. Then I asked the gentleman to help me take suitcase towards the elevator their to internet. Tconchang 25 y
Stayed 2 nights in Oct 2024

6/10 Okay

Miroslav

.
Stayed 1 night in Oct 2024

10/10 Excellent

Nataliia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel for business travel. Very close to the main train station and subway.
Stayed 4 nights in Sep 2024

6/10 Okay

Mark

Liked: Staff & service
Very close to Hamburg Central Station, plenty of shops on the main street around the hotel. Not the most luxurious hotel, but exceptional value for money.
Stayed 1 night in Aug 2024

8/10 Good

Karim

Liked: Staff & service
.
Stayed 1 night in Sep 2024

2/10 Terrible

Graeme

Jerk owner
Stayed 2 nights in Jul 2024

8/10 Good

Derek, Barrow-in-Furness

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet room despite noisy activity outside and at reception. Breakfast extra but very good.
Stayed 1 night in Jun 2024

6/10 Okay

Tyler

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Really loud around the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good rate and very close to the main station, for a budget hotel this will suit most peoples needs
Stayed 1 night in Jul 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Karin

Traveled with partner
Clean, efficient check in, quiet. Neighbourhood is questionable.
Stayed 1 night in Jun 2024

4/10 Poor

Ervis

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was noisy and not good sleeping
Stayed 3 nights in Jun 2024

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst hotel I've ever stayed at in Germany and I've stayed at a lot. Area is bad, entrance to hotel is intimidating and stairs inside are steep with lift only stopping between floors so stairs are mandatory
Stayed 3 nights in May 2024

4/10 Poor

Jens Erik

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The surroundings are poor but ideally if you are looking for prostitutes of any colour or nationality. Not for a family. Well, you want my to eview my re-view?? Yes the breakfast was good, but the whole area is the pits and does not give a good image of Hamburg
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Thh hotel is in a great location of train station, and the St Georg quarter is great for eating and very diverse. But I feel that it being in the midst of the Turkish quarter of the city, some people may feel they are no longer in Germany. Despite it being quite safe, I heard a female police officerr telling two women to not walk around alone at night. that is something I would probably not recommend in any majjor city in the world, specially in the areas wwith a lot of businesses, closed at night, and daylight busy streets being eempty at night.
Stayed 1 night in May 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Angel

Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 5 nights in Feb 2024

4/10 Poor

Sylvana

The picture of the hotel does not show reality of the area.one can hardly find the name.it is in a very comercial area with many people around. It does not look very safe in the evening. Inside the hotel is ok though no elevator in the first area. Double stairs before the reception. Staff are ok fir questions. Both speak some English and try to help. The rooms are very basic, no coffee machine or microwave. Room is clean daily if you wish. No Netflix Or Utube only one English Chanel for news all day Close to the U trains train stations and FlixBus . The city if you explore many beautiful places to see. People in general don’t offer help though some people speaks English.
Stayed 3 nights in Oct 2023