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Halong Plaza Hotel

4.0 out of 5.0

Recent guest reviews

The hotel looks dated and uninviting from the outside. With that said, the lobby is really nice. The rooms are clean and spacious. Not the best views though. The buffet dinner and breakfast is really really good, we were pleasantly surprised. The pool area isn't super luxurious but the pool seemed clean. The gym has some strange opening hours which was a little inconvenient. I would definitely stay here again if I were going to Ha long bay. BUT! To anyone who has not already travelled to Ha Long, DONT! Take a day trip from Hanoi. We decided to take 4 days in Ha Long, because how can a place so beautiful not be nice but the town and area really isn't. People in this area are very bad at English. The taxi drivers take you on detours and overcharge. Make sure to use the meter and to have a google map ready to make sure you're being taken the right place. The choices of restaurants in the area are awful. If you stay here and can afford to do so, have the buffet dinner all nights. Ps. Do not order the in room burgers! The buns are rock solid, the meat not very well cooked and no sauces. The dryest experience ever.

view was geart in night time. Hotel location was not convenient for walk. If you want to eat or buy something, you should take a taxi but room condition was good and clean, staff were helpful. breakfast was nice. Hotel seems like a old so sound proof was bad. overall my experience was good.

The folowing was perfect: The Price was more than reasonable, The Room was amaizing, Breakfast was above expectation, Staff was so nice, Gym was great... Pool was crowded and noisy, and the hotel location is not bad...

This is a good hotel but has too many local Vietnamese guests that may try to pick a fight with you in the pool as with my experience, drunken vietnamese father picking on my was crazy. Other than this, the hotel was nice a good views or the bay. Just see my pictures aa proof.

This hotel located under the Bai Chay bridge and next to the sea. It is also on the main road so if you get out of the hotel and walk along the sea, this hotel is a good choice for that. One of my favourite service in this hotel is the dinner buffe. They offer many different kinds of food from seafoods to lamp and steak, and I can enjoy dinner with my family at the hotel, no need to travel far. Staffs are also nice and professional.

We stay here from 14th to 17th of June with my family, staff were friendly, great view to bay, hotel room was bit old! Any way it is clean and good service! Good location to walk around the town and to restaurant, only 5 minutes to water park from here!

This hotel located in the front of Halong Bay, overlooking a great view. Room is little outdated but big, clean, and functional. Sadly I have stay only 1 during new years eve but makes me learn this hotel is very value in the price that we paid. Breakfast is super good, they have plenty of Western and Vietnamese cuisine.

As an obviously renovated hotel after being here for 20 years (it was one of the first hotels I found out), it is very pleasant, clean, comfortable. The only shorelIne encountered on my 2017 SE Asia journey where there is no WiFi password needed anywhere in hotel. Rooms have all electronic controls at bed stand which is wonderful. Pool is great for swimming laps. Fantastic 3rd floor views where you can sit/stand and observe beautiful Halong Bay. Food in restaurant is excellent. I wish they would have balconies off the rooms. That, along with not charging by the kilo, like in Hanoi, for laundry. They are too "Americanized" in this regard, unfortunately. Otherwise, all things considered, I love it. Very nice and helpful staff!!

Stayed overnight as part of tour package. Rooms are very roomy with lots of storage, Our view was of the light bridge. Breakfast buffet was incredible. The dining staff are very attentive. We ordered a hamburger and the bun was rock hard and the meat wasn't cooked all the way. We weren't complaining, but when the server asked if our meal was okay and we told him..he immediately sent the manager over...he apologized and offered us complimentary dessert. We told him it wasn't necessary, that we only wanted them to know that the meat wasn't cooked thoroughly. We were impressed that they genuinely cared about the service we were receiving...WOW! The hotel is extremely clean and has a very large lobby which is so comfortable. We were only there one night but very impressed. Would like to return and spend more time here.

Comfortable stay at this slightly dated hotel. Staff very polite and the breakfast and dinner buffets are absolutely outstanding. The rooms are clean, comfortable and roomy. Loses a star for poorly managed gym which is far too hot, poorly supervised, limited opening hours and no yoga mats. But otherwise satisfactory. The other issue was that very few staff could speak English competently and we found this difficult at time. Most of the staff at reception can only handle the most basic conversations. Overall, good overall stay!

Room options

Superior Double Room, Sea View

Full 1 | Sleeps 2

Deluxe Double Room, Sea View

Full 1 | Sleeps 2

Junior Suite with Sea View, 1 King Bed

King 1 | Sleeps 3

Executive Suite with Sea View, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 274 reviews