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Rakuten STAY TERRACE Hakone Kowakudani

4.5 star property
Luxury apartment in Hakone with free parking

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Photo gallery for Rakuten STAY TERRACE Hakone Kowakudani

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom | Separate tub and shower, spring water tub, rainfall showerhead
[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Living area
Exterior
[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking | In-room dining
Balcony view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
483-2 Kowakudani, Hakone, Kanagawa, 250-0406
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪6 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪12 min walk‬

Room options

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Living area

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • 1830 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 10
  • 4 Queen Beds and 2 Large Twin Beds

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking | Living area

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

  • 1023 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking | Living area

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

  • 969 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Stayable Showroom, No pets allowed, Non Smoking

Stayable Showroom, No pets allowed, Non Smoking | Living area

Stayable Showroom, No pets allowed, Non Smoking

  • 861 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking

[D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking | Living area

[D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

  • 775 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Twin Beds

View all photos for [E] 2 Queen Beds + Small raised space / Max. 5 people, No pets allowed, Non Smoking

[E] 2 Queen Beds + Small raised space / Max. 5 people, No pets allowed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

[E] 2 Queen Beds + Small raised space / Max. 5 people, No pets allowed, Non Smoking

  • 710 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 560 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking | Living area

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • 635 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for 【A】Suite (Dog-Friendly) / With Open-Air Bath

Premium bedding, individually decorated, individually furnished, desk

【A】Suite (Dog-Friendly) / With Open-Air Bath

  • Sleeps 10

View all photos for 【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

Premium bedding, individually decorated, individually furnished, desk

【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

  • Sleeps 6

View all photos for 【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

Premium bedding, individually decorated, individually furnished, desk

【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

  • Sleeps 6

View all photos for Concept Room - Armonia（No-pets Allowed）

Premium bedding, individually decorated, individually furnished, desk

Concept Room - Armonia（No-pets Allowed）

  • Sleeps 6

View all photos for 【D】2 Queen Beds + Raised Floor Area（No-pets Allowed）

Premium bedding, individually decorated, individually furnished, desk

【D】2 Queen Beds + Raised Floor Area（No-pets Allowed）

  • Sleeps 6

View all photos for 【D】2 Queen Beds + Raised Floor Area (Dog-Friendly)

Premium bedding, individually decorated, individually furnished, desk

【D】2 Queen Beds + Raised Floor Area (Dog-Friendly)

  • Sleeps 6

View all photos for 【E】Bunk Beds (2 Queens + 2 Singles／No-pets Allowed)

Premium bedding, individually decorated, individually furnished, desk

【E】Bunk Beds (2 Queens + 2 Singles／No-pets Allowed)

  • Sleeps 6

View all photos for 【E】2 Queen Beds + Japanese　Futon Area（No-pets Allowed）

Premium bedding, individually decorated, individually furnished, desk

【E】2 Queen Beds + Japanese　Futon Area（No-pets Allowed）

  • Sleeps 6

View all photos for 【F】2 Double Beds（No-pets Allowed）

Premium bedding, individually decorated, individually furnished, desk

【F】2 Double Beds（No-pets Allowed）

  • Sleeps 4

View all photos for 【F】2 Double Beds (Dog-Friendly)

Full-size fridge, microwave, stovetop, dishwasher

【F】2 Double Beds (Dog-Friendly)

  • Sleeps 4

About the neighborhood

Hakone

Located in Kowakudani, Rakuten STAY TERRACE Hakone Kowakudani is within a mile (2 km) of popular sights such as Hakone Kowakien Yunessun and Hakone Open Air Museum. This 22-room, 4.5-star apartment building has in-room conveniences like kitchens, furnished patios, and refrigerators.
View more Apartments in HakoneOpens in a new window

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Open Air Museum - 6 min walk - 0.4 miles
  • Hakone Kowakien Yunessun - 12 min walk - 0.7 miles
  • Okada Museum of Art - 12 min walk - 0.7 miles
  • Hakone Gora Park - 15 min walk - 0.8 miles

Getting around

  • Kowakidani Station - 4 min walk
  • Hakone Miyanoshita Station - 18 min walk
  • Haneda Airport (HND) - 127 min drive

Restaurants

  • The Hakone Open-Air Museum Café
  • 箱根餃子センター
  • fontana
  • bar hotel 箱根香山
  • ラウンジ花影

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Rakuten STAY TERRACE Hakone Kowakudani

Luxury apartment in Hakone with free parking
Rakuten STAY TERRACE Hakone Kowakudani features free WiFi in public areas and a vending machine. You can put free parking to good use if you drive.
Each apartment is individually decorated and features a kitchen and a furnished patio. Guests can expect to find free WiFi. Beds are dressed in premium bedding and the bathroom offers a spring water bath, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a rice cooker.

Similar properties

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RakutenSTAY FUJIMITERRACE HakoneAshinoko
  • Kitchen
  • Washer
  • Dryer
  • Parking included
9.6 out of 10, Exceptional, 295 reviews
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Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Family friendly

  • Children's dinnerware

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Rice cooker
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Outdoor areas

  • Furnished patio

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Vending machine

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 22 units
  • 4 floors
  • Eco-friendly toiletries
  • Electric car charging station
  • Individual decor
  • Individual furnishings
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Rakuten STAY TERRACE Hakone Kowakudani Hakone
Rakuten STAY TERRACE Hakone Kowakudani Apartment
Rakuten STAY TERRACE Hakone Kowakudani Apartment Hakone

Frequently asked questions

What's there to see around Rakuten STAY TERRACE Hakone Kowakudani?

This apartment is situated in Kowakudani within a short 18-minute walk of Hakone Kowakien Yunessun and also 12 minutes on foot from Chisuji Falls. You'll also find Hakone Open Air Museum and Hakone Gora Park within a short drive.

Is parking available on site at this apartment?

Yes, uncovered self parking is offered for free at the apartment. Though parking is limited per unit, electric car charging is also available. You'll find a max of 1 space per unit.

Does Rakuten STAY TERRACE Hakone Kowakudani have a casino at the property?

No, Rakuten STAY TERRACE Hakone Kowakudani doesn't have a casino.

Is there an indoor pool at Rakuten STAY TERRACE Hakone Kowakudani?

No, there is no indoor pool at this apartment.

What do couples enjoy most about Rakuten STAY TERRACE Hakone Kowakudani?

Amenities that appeal to couples at this apartment include a spring water bath, a kitchen, and premium bedding.

Does Rakuten STAY TERRACE Hakone Kowakudani have a hot tub?

No, there isn't a spa tub at this apartment.

Does Rakuten STAY TERRACE Hakone Kowakudani feature a restaurant that includes a breakfast menu?

No, Rakuten STAY TERRACE Hakone Kowakudani doesn't have a restaurant that serves breakfast.

Will Rakuten STAY TERRACE Hakone Kowakudani allow pets to stay for free?

No, pets aren't allowed at Rakuten STAY TERRACE Hakone Kowakudani though service animals are welcome.

Can I book a room with a balcony at Rakuten STAY TERRACE Hakone Kowakudani?

Yes, every apartment at Rakuten STAY TERRACE Hakone Kowakudani comes with a furnished patio with some featuring mountain views.

Rakuten STAY TERRACE Hakone Kowakudani Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 91 out of 109 reviews
Rating 8 - Good. 13 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 0 out of 109 reviews
Rating 2 - Terrible. 1 out of 109 reviews

9.8/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dubravko

Traveled with family
Liked: Cleanliness, room comfort
Our stay was absolutely wonderful — it truly felt like a home away from home. Everything was exactly as advertised, if not better. The room was impeccably clean and thoughtfully arranged. One of the highlights was the indoor onsen, which offered a serene and private experience with a breathtaking view of the mountains. It was the perfect place to relax and unwind. Highly recommended for anyone looking for comfort, tranquility, and authenticity.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

A

Liked: Cleanliness, room comfort
The kids love the apartment bur check in is a bit complicates as filling out all details including address age, etc took me more than half an hour to fill it out especially with more than 4 people. Luckily we were able to do it inside the room otherwise everyone was so tired to wait for me to finish to fill out the check in procedures. Other than this, everything is excellent. Thank you for the stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Bevan, Auckland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Definitely accommodation suited for holiday makers with a car. Facilities were immaculate. Limited dining options but able to walk 6-7 minute to train station to Hakone for dinner. Bus 4-5 minutes.
Stayed 1 night in Sep 2025

10/10 Excellent

Edmund

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Eddie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Colton

Liked: Cleanliness, amenities, property conditions & facilities
A very peaceful stay, sad that a lot of the restaurants around the place closes for the day near the time of check in.
Stayed 1 night in Jul 2025

6/10 Okay

Jeffrey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Traveled with the family including 2 kids under 12. Check in was redundant - Had to check in via link sent in email then again upon arriving. Tedious to enter the same address per guest. We could not have our luggage shipped there as there are no employees on site. There is no luggage holding either which was clear on the website. When booking, was not able to book breakfast or dinner which was a blessing in disguise.It appears you would have to heat the food yourself in the microwave oven. There’s not much to do around the property. Restaurants in the area (10min car ride) all need reservations day/weeks in advanced, so plan ahead! The nearest convenience store is an uphill walk - we ended up taking a taxi to and from. The unit offers pajamas, slippers, toothbrush, shampoo/conditioner/body wash. Does not provide body lotion of skin care products as other places do. It does have all the appliances you need but warning, clothes in the dryer do not dry at all. You’re better off hanging to dry your clothes on the balcony (Traveled in July). Onsen was nice but nothing to write home about. Shower was amazing! Beds were comfortable too. Overall my stay was comfortable but I would have preferred to book something with Keiseki dinner and breakfast served on site or somewhere near Lake Ashi or within Gora. Also, massage services here book up quickly. We were not able to enjoy them as we waited too late to make a reservation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, room comfort

Hakone

Spacious and beautiful views of the surrounding hills. Only downside is that there are no food places within walking distances, but was able to take the train to nearby places.
Stayed 2 nights in Jul 2025

8/10 Good

Shelby M

Traveled with group
Liked: Cleanliness, room comfort

Beautiful

The apartment was lovely. To get to the train station you had to cross a busy street and there was no sidewalk which was a little scary; however, the apartment was conveniently located within 5 min walk from the train station and the bus stop. The place has no staff so there is no luggage storage option. Luckily if you take the train one stop there are storage lockers available at the next train station. Because there are no staff you receive an entry code to get into the building and your room via email the day before.
Stayed 2 nights in Jun 2025

10/10 Excellent

carson, San Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
very nice property! instructions on how to use microwave way too complicated. would have been nice if there was an start stop button in English. Washing machine also hard to use the dryer cycle. Poor English instructions.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Onsen tub in room was fantastic
Stayed 1 night in Jun 2025

10/10 Excellent

Feng

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Serena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond, Pleasanton

Traveled with family
Liked: Amenities, property conditions & facilities
The room is gorgeous with spacious living room. We enjoyed everything, from onsen, kitchen island and the dining area. This is a perfect hotel for relax and enjoying. The only drawback is that there's not much nearby. Also a little unsafe walking from the station, as the hotel is located along the curve road with cars and trucks approaching fast. We ended of calling cab every time since returned in the evening.
Stayed 2 nights in Jun 2025

8/10 Good

Sachiko, New York

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Perfect. Center of Tokyo, efficient, nice staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Outstanding
Stayed 2 nights in Jun 2025

10/10 Excellent

Kajsa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

JUAN

Traveled with family
Liked: Cleanliness, room comfort
This hotel is definitely the best we've stayed at, not only on this trip, but on all our trips. Simply fantastic. It was a spacious apartment with queen-size beds, a sauna, and a jacuzzi. Fully equipped and with complimentary toiletries. The best!
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort
A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days.
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

San

Stayed 2 nights in May 2025

10/10 Excellent

Nancy, Edmonton

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025