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Masutomi Ryokan

2.5 star property

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Photo gallery for Masutomi Ryokan

Spa
Hot springs
A traditional Japanese building with a wooden structure, a sign with Japanese characters, and a wooden gate.
Interior
Dining

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
656 Yumoto, Ashigarashimo, Hakone, Kanagawa, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Key Hiraga Museum
    ‪2 min walk‬

Room options

View all photos for Japanese Western Style Deluxe Twin Room with Open-air Bath

Japanese Western Style Deluxe Twin Room with Open-air Bath | In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Deluxe Twin Room with Open-air Bath

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Western Style Superior Room, Shared Bathroom

Japanese Western Style Superior Room, Shared Bathroom | In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Superior Room, Shared Bathroom

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Japanese Western Style Twin Room, Shared Bathroom

Japanese Western Style Twin Room, Shared Bathroom | In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Twin Room, Shared Bathroom

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Style Room, Shared Bathroom

In-room safe, desk, laptop workspace, free WiFi

Japanese Style Room, Shared Bathroom

  • Mountain view
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese Style Economy Room, Shared Bathroom

Japanese Style Economy Room, Shared Bathroom | In-room safe, desk, laptop workspace, free WiFi

Japanese Style Economy Room, Shared Bathroom

  • Mountain view
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Deluxe Room, Shared Bathroom

Deluxe Room, Shared Bathroom | In-room safe, desk, laptop workspace, free WiFi

Deluxe Room, Shared Bathroom

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

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About the neighborhood

Hakone

Located in Yumoto, Masutomi Ryokan is adjacent to Hakone Hot Springs and within a 10-minute drive of other popular attractions like Odawara Castle. The 9 rooms at this ryokan include refrigerators, electric kettles, and flat-screen TVs.

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Key Hiraga Museum - 2 min walk - 0.1 miles
  • Hakone Toy Museum - 7 min walk - 0.4 miles
  • Tamadare Falls - 12 min walk - 0.7 miles

Getting around

  • Hakone Yumoto Station - 6 min walk
  • Kowakidani Station - 10 min drive
  • Haneda Airport (HND) - 73 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬2 min walk
  • ‪箱根てゑらみす - ‬6 min walk
  • ‪料理茶屋花さがみ - ‬4 min walk
  • ‪Timuny. - ‬5 min walk
  • ‪ハイカラ中華 日清亭 - ‬3 min walk

About this property

Masutomi Ryokan

Guests of Masutomi Ryokan enjoy features like free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can assist with securing valuables and luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and toothbrushes and toothpaste. Refrigerators, electric kettles, and safes are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 9:00 AM for a fee: JPY 2,200 per person
  • Kaiseki meal

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • On a river

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2200 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Masutomi Ryokan Hakone
Masutomi Hakone
Masutomi
Masutomi Ryokan Ryokan
Masutomi Ryokan Hakone
Masutomi Ryokan Ryokan Hakone

Frequently asked questions

Is free cancellation available at Masutomi Ryokan?

Masutomi Ryokan offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do near Masutomi Ryokan?

This ryokan is situated in Yumoto, just steps from Hakone Hot Springs and Hakone Toy Museum, and within a short walk of Key Hiraga Museum. You'll also find Tenzan Onsen and Fuji-Hakone-Izu National Park within a short drive.

Is parking available on site at Masutomi Ryokan?

Yes, self parking is offered for free at the ryokan.

Does Masutomi Ryokan feature a casino at the property?

No, Masutomi Ryokan doesn't have a casino.

Is there an indoor pool at Masutomi Ryokan?

No, there is no indoor pool at this ryokan.

Is Masutomi Ryokan good for couples?

At this riverfront ryokan, couples will appreciate amenities like hot springs plus some guestrooms include a mountain view and a spring water bathtub.

Are there hot tubs at Masutomi Ryokan?

No, this ryokan doesn't have a spa tub.

Does Masutomi Ryokan have a restaurant with a breakfast menu?

Masutomi Ryokan offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Masutomi Ryokan allow pets to stay for free?

No, pets aren't allowed at Masutomi Ryokan.

Are there connecting rooms at Masutomi Ryokan?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Masutomi Ryokan?

No, there aren't any guestrooms at Masutomi Ryokan that offer a balcony.

Masutomi Ryokan Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place! Staff was very friendly, and did their best through the language barrier. Room was large and clean, with a beautiful view of the town and the adjacent river. Futon came with lots of extra padding and blankets, very comfortable. The on-site onsen was a treat, steaming hot and very relaxing. Traditional breakfast was delicious. Located an easy 5 minute walk from Hakone-Yumoto Station, very convenient for seeing all of Hakone, although most attractions will require a bus trip from the station. Staying here was a highlight of my trip, I only wish I had stayed longer.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a Ryokan with nice onsen; great experience!

Spent a night here during winter in Hakone on a solo trip and had a beautiful time. The old innkeeper lady didn't speak any English but she was extremely nice and friendly and made my time here very enjoyable. I was able to get by with basic Japanese (and they had a good instruction sheet in English, so you'll be fine), or use Google Translate with the free WiFi! Perhaps because of this, I only saw Japanese tourists! Very atmospheric and nice Ryokan tucked away by a bridge just about 5 mins walk on a small uphill from Hakone Yumoto train station. I also had the in-house Kaiseki 4500Y dinner (2000Y also possible) and breakfast, and they were excellent! Rooms were basic but clean, traditional, and quiet, but at least mine had no attached bath (only bidet toilet). However, the baths are amazing - that's what you're in Hakone for, right? Four different pools to bathe in, rotating between men and women, so I highly recommend you try to check them all out. Water is kept at 42C and is from a natural onsen spring (as opposed to heated tap water), and feels great. if you only go to one, definitely go to the open-air pools on Level 1 (the other 2 are in the basement), especially the octagon gotenburo pool. It was nice in the winter air. Overall, slightly cheaper Ryokan that most around Hakone, and perhaps not the most scenic, but definitely very atmospheric and has nice onsens. Would definitely recommend!
Stayed 1 night in Jan 2020