Smile Hotel Premium Hakodate Goryokaku

Property class: 3

Choose dates to view prices

Photo gallery for Smile Hotel Premium Hakodate Goryokaku

A modern hotel building with a prominent 'Smile Hotel Premium' sign, featuring a sleek design with reflective glass windows and a textured facade.
A modern living room with a grey sofa, two armchairs, and a round coffee table.
A hotel room with two beds, a TV, a desk, and a window with curtains.
A buffet with various food items including yogurt, cookies, and salads.
A modern lobby with a sofa, a coffee table, and a TV screen.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Honcho 8-15, Hakodate, Hokkaido, 040-0011
  • Place, Hakodate Museum of Art
    ‪5 min walk‬
  • Place, Goryokaku Tower
    ‪5 min walk‬
  • Place, Fort Goryokaku
    ‪9 min walk‬
  • Airport, Hakodate (HKD)
    ‪17 min drive‬

Room options

Economy Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Double Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Twin Room

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Economy Double Room

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Hakodate

Smile Hotel Premium Hakodate Goryokaku places you within a 15-minute stroll of popular sights such as Goryokaku Tower and Fort Goryokaku. This 190-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Hakodate Museum of Art - 5 min walk - 0.3 miles
  • Goryokaku Tower - 5 min walk - 0.3 miles
  • Hakodate City Northern Pacific Fishery's Document Museum - 8 min walk - 0.4 miles
  • Fort Goryokaku - 9 min walk - 0.5 miles
  • Hakodate Bugyosho - 9 min walk - 0.5 miles

Getting around

  • Shinkawa-Chō Station - 3 min drive
  • Goryokaku-Koen-Mae Station - 4 min walk
  • Hakodate Airport (HKD) - 27 min drive

Restaurants

  • ‪大黒屋 - ‬2 min walk
  • ‪魚鮮水産 函館五稜郭本町店 - ‬2 min walk
  • ‪鉄板居酒屋 きりんじ - ‬2 min walk
  • ‪Twin Feather - ‬1 min walk
  • ‪KING BEAR 函館店 - ‬1 min walk

About this property

Smile Hotel Premium Hakodate Goryokaku

At Smile Hotel Premium Hakodate Goryokaku, guests have access to free WiFi in public areas, microwave in a common area, and laundry facilities. You'll find limited parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. This smoke-free hotel also has a vending machine.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers, bidets, and slippers. Coffee makers and desks are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Smile Hakodate Goryokaku
Smile Hotel Premium Hakodate Goryokaku Hotel
Smile Hotel Premium Hakodate Goryokaku Hakodate
Smile Hotel Premium Hakodate Goryokaku Hotel Hakodate

Frequently asked questions

Is a free cancellation option available at Smile Hotel Premium Hakodate Goryokaku?

Smile Hotel Premium Hakodate Goryokaku offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Smile Hotel Premium Hakodate Goryokaku?

As of Sep 3, 2026, prices found for a 1-night stay for 2 adults at Smile Hotel Premium Hakodate Goryokaku on Sep 23, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Smile Hotel Premium Hakodate Goryokaku?

This hotel in Hakodate is within a 10-minute walk of Hakodate Museum of Art, Hakodate City Northern Pacific Fishery's Document Museum, and Yanagawa Park. You'll also find Fort Goryokaku and Hakodate Bugyosho less than a mile away.

Is there parking available at Smile Hotel Premium Hakodate Goryokaku?

Yes, there is wheelchair-accessible parking available.

Does Smile Hotel Premium Hakodate Goryokaku feature a casino?

No, Smile Hotel Premium Hakodate Goryokaku doesn't have a casino.

Is there an indoor pool at Smile Hotel Premium Hakodate Goryokaku?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Smile Hotel Premium Hakodate Goryokaku?

Couples staying at this hotel will value amenities like slippers, free WiFi in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Smile Hotel Premium Hakodate Goryokaku?

No, there isn't a spa tub at this hotel.

Does Smile Hotel Premium Hakodate Goryokaku have a restaurant with a breakfast menu?

Smile Hotel Premium Hakodate Goryokaku offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Smile Hotel Premium Hakodate Goryokaku allow pets to stay for free?

No, pets aren't allowed at Smile Hotel Premium Hakodate Goryokaku though service animals are welcome.

Are there connecting rooms at Smile Hotel Premium Hakodate Goryokaku?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Smile Hotel Premium Hakodate Goryokaku?

The closest major airport to Smile Hotel Premium Hakodate Goryokaku is Hakodate Airport (HKD), which is 4.9 mi away (27 minutes by car).

Are there rooms with balconies at Smile Hotel Premium Hakodate Goryokaku?

No, you won't find guestrooms with balconies at Smile Hotel Premium Hakodate Goryokaku.

Smile Hotel Premium Hakodate Goryokaku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 367 reviews
Rating 8 - Good. 122 out of 367 reviews
Rating 6 - Okay. 41 out of 367 reviews
Rating 4 - Poor. 12 out of 367 reviews
Rating 2 - Terrible. 7 out of 367 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near trams and buses. Very close to the major attraction of the fort and easy to get to the major trains like the JR station. It was raining two of the nights and the hotel had complementary umbrellas to use during our stay.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Clean, good staff. Delicious breakfast.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Hashem

Clean room, small. Great location but English was a challenge to the staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and area is nice A bit far from the main Hakodate station
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, and clean. Amenities were spot on and hotel service was great! Only issue was the bed. The bed was pretty firm however it is not a valid reason to take away a star!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

bo jiun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

NOBUYUKI

Liked: Cleanliness
Disliked: Property conditions & facilities
The facilities are new and the location is convenient, so I often use it when I go to Hakodate. However, it was a pity that the room I stayed in this time had a poor flow of water in the washroom.
Stayed 1 night in May 2025
Verified review

8/10 Good

YOSHIKAZU

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but small. You need to put your suitcase on the bed. Walking distance to Goryokaku park.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

che-chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024
Verified review

6/10 Okay

Kacy M

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was decent. Hard part is inability to control temperature of room as it is managed by property.
Stayed 6 nights in Jun 2025
Verified review

6/10 Okay

Lester

Liked: Cleanliness
Had some difficulty with parking.
Verified review

4/10 Poor

Xiaohui

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
too small room that is my first time got.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Toshiharu

Liked: Cleanliness, property conditions & facilities, room comfort

Little dis appointed

Even though it was raining hard, they did not check in early but some guests were check in around 2:20pm An old staff was so rude to me
Stayed 11 nights in Sep 2025
Verified review

8/10 Good

Junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pity that the wheel of the chair was broken, but the staff's response to that was good.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Jian-Ping

Liked: Cleanliness, staff & service, property conditions & facilities
only one of the female receptionist looks not nice.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised by what was offered. I booked an overnight stay on my way to Sapporo. I had no experience with this chain and expected an average service/facility. For one night, I didn't mind. However, the staff were organised and welcoming. Unlike similar hotel chains, they had four lifts to take guests up and down. Everywhere was super clean. More importantly, the room was spacious and very comfortable. All facilities were new, and every item in the room was organised logically to make it easy to use. Overall, a very positive experience.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で清潔感のあるお部屋でした!立地条件もよく、飲みに行くにも最適でした!宿泊料金も手頃で大満足でした!!
Stayed 1 night in May 2026
Verified review

6/10 Okay

junichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応は良かったです、ただ朝飯が¥2,000の割に少しお粗末でした。和食は基本食べないので洋食のメニューか少ないのとパンが2種類しか無くガッカリでした。
Stayed 1 night in May 2026
Verified review

8/10 Good

sato

Liked: Cleanliness, amenities, property conditions & facilities
コンビニなど近くて良い、
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

TORU

Liked: Cleanliness
気温10°の時もホテル全体が冷房設定となっていて寒かった。その日の気温に合わせて臨機応変な対応をした欲しい。
Stayed 2 nights in May 2026
Verified review

4/10 Poor

SEIICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くてなんでもあって 良かったです! また行きたいです!
Stayed 1 night in May 2026
Verified review

8/10 Good

SADATOMO

Liked: Cleanliness, staff & service, property conditions & facilities
室内壁掛け空調機 スイッチ 暖房の選択表示が有るが 反応しない 冷房しか反応しない
Stayed 6 nights in May 2026
Verified review

8/10 Good

motoko

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルは清潔で、朝食の種類は豊富でした。
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, property conditions & facilities
朝食美味しく頂きました。
Stayed 2 nights in May 2026
Verified review

8/10 Good

Takako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の種類も多く 温かく頂けるのは良かったです。 フロントスタッフにお伝えしましたが 触っていない客室内の時計の目覚ましが鳴り びっくりしました。起きていたので 良かったですが 早朝なら嫌です
Stayed 1 night in Apr 2026