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Van der Valk Hotel Haarlem

4.0 out of 5.0

Recent guest reviews

The room was amazing. I had the balcony as well. The staff were super friendly and patient with us being such a big group. Breakfast was amazing too! Rooms were big and clean. Looked new as well. Highly recommended!

Big and quite boring hotel. A typical conference hotel. It is, however, the first conference hotel I live on who does not have blocks and pens in the hotel rooms. Excellent breakfast. Quick and efficient check-in and check-out. About 20 minutes walk into Haarlem's charming center.

I have stayed three times in as many years at this hotel. There is really nothing negative I can say about this hotel. The rooms are very clean and very comfortable. Everything works as expected. The bathrooms are bright and immaculate. The beds are very comfortable with a choice of different pillow types. The flat panel TVs are large and the desk area in the room is ample and well equipped. The restaurant offers a wide choice and is large enough to handle patrons who come in for Sunday brunch or dinner at night. The breakfast is not to be missed. The hotel was under renovation this last visit but the way they worked around it did not detract from the clean and efficient style of this hotel. The staff is extremely polite and well trained. The hotel is not in the city center but a bus stop directly in front of the hotel gets you there in 10 minutes.

It is a good hotel. The location is great. The rooms are big and good organize. Staff is really good, friendly, polite and helpful. The breakfast is included. Recommend you to stay here. I will come bach here.

Our KLm flight to PDX was cancelled today due to wind storm and mechanical problems in the aircraft. KLM sent us to this hotel and I have to say it is clean, with nice staff and the food was good too - plenty of food and drinks for more than 100 people that arrived here today. Well done!

The staff of the Van der Valk Hotel Haarlem is very friendly and obliging. My room was a comfortable double room with a big TV, a very nice bathroom and separate toilet. The food was good and the buffet had a big variety of dishes. But the maintenance noise during the meals were quite annoying and disturbing.

We stayed here because of the flight cancellation so we had no say on the room types,etc. Food was also included in the meal. The hotel is being refurbished and we stayed in the new section (restaurant & reception within the refurbished / old section). The hotel room was very nice and spacious. We enjoyed a very restful night and was very comfy and they've done a good job with the design of the room! The steak served for dinner was very good and we enjoyed every bit of it and they also packed us our breakfast. Despite everything going right from room to meal, they clearly couldn't have chosen the most unhelpful (borderline hopeless) a middle aged gentleman to stay up for the graveyard shift. Very incompetent especially when our taxi hadn't shown up, he thought it was a joke and was taking his own sweet time chatting with his mate over the phone (this was at 6.15am - when the taxi was supposed to have picked us at 5.30am) for our 7am+ flight. KLM had arranged for the hotel to book us the taxi in the first place! There were 12 stranded passengers altogether so you can imagine the stress level. Because of the circumstances that we were in and the reason for staying in this hotel, it was quite a stressful situation. If you are otherwise staying for leisure purposes, I would recommend this place and if you're unfortunate like me, then just be aware that you have to be on your toes when dealing with front desk especially if it's at the early hours of the morning.

First of all: I'd probably stay at the Van der Valk again when construction is over. At the moment they are renovating one wing of the hotel and it can get noisy. As a sorry we received a voucher for two free drinks at the bar which I thought was a nice touch. But: maybe due to construction (?) the power was cut in the evening so the bar was closed and we couldn't get the drinks. Also, Wifi didn't work because of this and we needed to book our next hotel so we ended up going to a coffeeshop in the morning to find wifi. Not the best service for the money we paid. The staff were quite rude and not helpful at all, also when inquiring about normal things like the bus fare (5€ for the ride into the city center which is only one stop!). The big parking is free and a big plus. About the rooms: everything was perfect. Super clean, wonderful shower, comfortable bed and we got a room on the far end of the wing so couldn't hear anything from the ongoing construction. Only downside is the shared balcony with other rooms. Maybe put up separating walls or plants?

Nice and big room, clean. However, suggest people who are going to stay in the hotel to bring hair condiotioner, tissues and perhaps a bin for the toilets (separate from bathroom - information for ladies...). Very good breakfast. Hotel under renovation - noice accordingly - ask for a quiet room.

We had a meal, middle price class. For the money it was good, perhaps very good. The building is modern and the restaurant is o.k. But nit cosy. Enough free parking however. The staff was friendly and made us feel at home.

Toekanweg 2 Haarlem

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour business center

Van der Valk Hotel Haarlem places you 1 mi (1.6 km) from Frans Hals Museum. This 294-room, 4-star hotel has a restaurant, free in-room WiFi, and free self parking. Near the airport, the hotel is also within a 20-minute drive of Concertgebouw and Van Gogh Museum.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Van der Valk Hotel Haarlem's 294 rooms provide balconies or patios, coffee makers, and safes. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Rooms also include desks.


Property features

Guests of Van der Valk Hotel Haarlem enjoy access to free WiFi in public areas, 14 meeting rooms, and conference space. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, free newspapers, and a terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 807 reviews