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Halong Sapphire Cruise

4.0 star property
Cruise ship with an outdoor pool, steps from Ha Long Bay

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Photo gallery for Halong Sapphire Cruise

Spelunking/cave exploring
Aerial view
Breakfast, lunch, dinner served; local and international cuisine
Terrace/patio
Suite Double Room (FREE Two-way Transfer Service) | Down comforters, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Gate 26 Tuan Chau Harbour, Ha Long, Quang Ninh
  • Place, Tuan Chau Park
    ‪17 min walk‬
  • Place, Dolphin Club
    ‪3 min drive‬
  • Place, Tuan Chau Beach
    ‪4 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double or Twin Room (FREE Two-way Transfer Service)

Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room (FREE Two-way Transfer Service)

  • Sea view
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Premium Double or Twin Room (FREE Two-way Transfer Service)

Premium Double or Twin Room (FREE Two-way Transfer Service) | Down comforters, minibar, in-room safe, desk

Premium Double or Twin Room (FREE Two-way Transfer Service)

  • Ocean view
  • 193 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Triple Room (FREE Two-way Transfer Service)

Deluxe Triple Room (FREE Two-way Transfer Service) | Down comforters, minibar, in-room safe, desk

Deluxe Triple Room (FREE Two-way Transfer Service)

  • 193 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Family Connecting Room (FREE Two-way Transfer Service)

Down comforters, minibar, in-room safe, desk

Deluxe Family Connecting Room (FREE Two-way Transfer Service)

  • 322 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Bed and 2 Large Twin Beds

View all photos for Suite Double Room (FREE Two-way Transfer Service)

Suite Double Room (FREE Two-way Transfer Service) | Down comforters, minibar, in-room safe, desk

Suite Double Room (FREE Two-way Transfer Service)

  • Ocean view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room (FREE Two-way Transfer Service)

Down comforters, minibar, in-room safe, desk

Deluxe Single Room (FREE Two-way Transfer Service)

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds

About the neighborhood

Ha Long

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. This 21-room, 4-star cruise ship has a restaurant, an outdoor pool, and free in-room WiFi.
View more Cruise Ships in Ha LongOpens in a new window

What's nearby

  • Tuan Chau Park - 17 min walk - 0.9 miles
  • Dolphin Club - 3 min drive - 0.7 miles
  • Tuan Chau Beach - 4 min drive - 1.6 miles
  • Ha Long Night Market - 12 min drive - 4.6 miles
  • Halong Bay Marina - 27 min drive - 10.9 miles

Getting around

  • Ga Ha Long Station - 12 min drive
  • Haiphong (HPH-Cat Bi) - 47 min drive

Restaurants

  • ‪Bunny’s - ‬3 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬9 min drive
  • ‪nhà hàng thq - ‬6 min drive
  • ‪onze feestboot in Halong Bay 🚢🎉 - ‬16 min walk
  • ‪Magnolia Restaurant - ‬10 min drive

About this property

Halong Sapphire Cruise

Cruise ship with an outdoor pool, steps from Ha Long Bay
Halong Sapphire Cruise features an outdoor pool, free WiFi in public areas, and meeting rooms. If you drive, self parking is VND 250000 per day, or you can take advantage of the airport shuttle (available 24 hours) for VND 1800000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area.
Guests can expect to find free WiFi and 32-inch TVs with digital channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Balconies, refrigerators, and minibars are other standard amenities.
Recreational amenities at the cruise ship include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Cruise terminal shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (VND 250,000 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sapphire Bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 15

Check-out

Check-out before 9:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Cruise registration must be completed 2 days in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiration date for all passengers. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in.
Please be advised that this property is a cruise ship and not a standard hotel.
Embarkation time is 12:15-12:30 at Got Port in Hai Phong. Guests must contact this cruise ship at least 1 day in advance to arrange shuttle bus transfers from Hanoi - Old Quarter to Got Port (VND 115,000 per person, each way). Following the cruise, a shuttle bus will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 1800000 per vehicle (one-way)
  • Self parking fee: VND 250000 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 11:30 AM—-noon
  • Check-out: 9:30 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Halong Sapphire Cruise Ha Long
Halong Sapphire Ha Long
Halong Sapphire
Halong Sapphire Cruise Cruise
Halong Sapphire Cruise Ha Long
Halong Sapphire Cruise Cruise Ha Long

Frequently asked questions

Is free cancellation available at Halong Sapphire Cruise?

Halong Sapphire Cruise offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Halong Sapphire Cruise?

This cruise ship is located in Ha Long, just steps from Ha Long Bay. You'll also find Tuan Chau Park and Tuan Chau Amphitheater less than a mile away.

Is there parking available at Halong Sapphire Cruise?

Yes, parking is offered for VND 250,000 per day with in/out privileges.

Is there a spa available at Halong Sapphire Cruise?

Spa services at the cruise ship include massages.

Does Halong Sapphire Cruise include a casino at the property?

No, Halong Sapphire Cruise doesn't have a casino.

Is there an indoor pool at Halong Sapphire Cruise?

No, this cruise ship doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Halong Sapphire Cruise?

There are plenty of amenities for couples at this cruise ship, including an outdoor pool, a bar, and a restaurant.

Does Halong Sapphire Cruise have a hot tub?

No, this cruise ship doesn't have a spa tub.

Does Halong Sapphire Cruise have a restaurant that serves breakfast?

Yes, Halong Sapphire Cruise serves breakfast for a surcharge at Sapphire Bar.

Does Halong Sapphire Cruise allow pets to stay for free?

No, pets aren't allowed at Halong Sapphire Cruise.

Are there connecting rooms at Halong Sapphire Cruise?

Yes, this cruise ship has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Halong Sapphire Cruise?

The closest major airport to Halong Sapphire Cruise is Haiphong (HPH-Cat Bi), which is 25 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Halong Sapphire Cruise?

Yes, every cabin at Halong Sapphire Cruise comes with a balcony with some featuring ocean views.

Does Halong Sapphire Cruise host weddings?

There are wedding services available at Halong Sapphire Cruise if that's in your vacation plans.

Halong Sapphire Cruise Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 31 reviews
Rating 8 - Good. 13 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

gayleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great cruise, staff excellent, food service amazing
Stayed 1 night in Sep 2025

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ha Long Sapphire Cruise was fantastic. The staff were lovely, the activities were fun, and we had a great time—special thanks to 'Sorry,' who kept us laughing! However, just a couple of things to make others aware: communication before the cruise was poor. I had trouble getting answers about transfers, which led us to make alternative arrangements. On the day of the cruise, we didn’t know where the meeting point was. I should’ve reached out earlier, but they also should have sent check-in info the day before. After contacting them at 10:30 AM and having to ring them, I finally got the location, and we arrived with just a minute to spare, which wasn’t the best start. We also booked two suites (only rooms left on our dates), but they were quite different. The large bath in the photos was only in one room, while the other had a smaller bath and window. When we asked, we were told the owner only photographed the best room, despite multiple complaints. Luckily, we had both rooms booked, so we could use the bath we preferred. But, If you’re booking a suite, make sure to confirm if you want the larger bath. Other than that, the cruise was well-organized, the food was great, and the staff were wonderful. We highly recommend the 2-night cruise—the second day was an amazing experience, and we enjoyed every moment!
Stayed 2 nights in Apr 2025

8/10 Good

Arun, Point Cook

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend room 408. Whole cruisecwas great
Stayed 2 nights in Nov 2024

8/10 Good

Shao-Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Ha Long Bay is beautiful and staff from the cruise are very friendly. It was a good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip with Sapphire cruises was amazing. The staff are so lovely, they provide you with SO much amazing food and the rooms are beautiful. There was nothing that could have improved our experience, a very memorable trip.
Stayed 2 nights in Aug 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

LINDSAY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, drinks, service and affordability. Expertly handled tour. Punctual travel schedules. A soul satisfying experience !
Stayed 1 night in May 2024

10/10 Excellent

Gerrit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and staff were amazing! Definitely a must do in Ha Long Bay! Gorgeous views and non-stop food, can not believe we got so much! The staff had small activities planned and everyone on the boat got to know each other. Great time
Stayed 1 night in Feb 2024

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible staff

The staff was incredible and the food was fabulous.
Stayed 1 night in Feb 2024

10/10 Excellent

Suat Theng Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magic Halong Bay

Excellent experience. Sunny was a wonderful host
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing trip!

We did 2 nights which was just the right amount of time- it really was an amazing trip! The boat was just lovely, staff were excellent and the food was top rate. A few things to know - you need to take your own drinking water. You are charged for all drinks incl water and the charges are very high in USD. The itinerary is great, but it’s also very busy. We loved it! And completely accomodating for our Miss 6.
Stayed 2 nights in Sep 2019

6/10 Okay

Iris

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The ship was older than it looked on the photos of the website. The stuff was nice to upgrade our room so we had lots of space on the terrace to our selves, but it was at the back of the boat so it was too hot to be there( they need a fan) and near the engine so it was loud most of the time so not much use for the upgrade. The activity was not clear till you get on the ship and they cancelled Thai chi lesson in the morning and the cooking class of 5 minutes is a joke. Only few spoke English, but the stuff were all nice. As I paid bit more than other Cruise, it was little bit disappointing.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and cruise. Free transfer to and from the hotel. Started off with a problem but cruise staff fixed it for me effic
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
I went for two days and one night through Saphire and the following are the pros and cons: PRO: -Good service -Good rooms and jacuzzi in the bathroom - Free activities like swimming and kayaking CONS: -Most of the staff members don’t understand English making it difficult to communicate -The cooking class was a five minute class which seemed repetitive because we made the exact same rice paper rolls for dinner the day before. - drinks are three times expensive as compared to Restraunts in Hanoi and if you get your own alcohol, they charge you for that too. - if you have a liking towards think and tough pillows, you’re ready for a good sleep. - you will be in Vietnam but most of your meals will be western and bland. (They even had unsalted bacon) Overall enjoyed the complete trip because ha long bay is beautiful and waking up to the view is an experience by itself.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEW CRUISE, great food and friendly staff Never regret to book Sapphire cruise. Free pick up and drop around Hanoi old quarter to cruise by bus ,The room was spacious and comfy. The jaccuzzi was excellent too. There is a good selection of movies to choose from on the TV in the room. I did enjoy activities: kayaking, swimming... and Lots of time to relax by myself, no rushing at all. I love the way they set foods. It's look great and tasty I would recommend this trip on this ship and would love to return myself in the summer.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good, staff were friendly, I would have liked a bit more cruising around in the Sapphire.
Stayed 2 nights in May 2019

8/10 Good

vivian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen crucero

Llegar al crucero fue algo lento pero al llegar alla la atencion del personal es excepcional La comida buena no espectacular si abundante La habitacion buen tamaño aunque las camas algo duras Lo mejor las vistas y la clase de Tai chi al amanecer
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ikke for alle, men sikkert fint for noen

Sikkert en fin reise for sosiale backpackere, med party og karaoke. Desom du heller vil slappe av og nyte utsikten som vi ville, bør du booke et annet cruise.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stuff was very very kind and friendly!!! the ship was awesome and not to big..has the perfect sice for a relaxing and good trip. the food was awesome! everything was really good ..also Thu, our guide was so nice and awesome. thank you
Stayed 2 nights in May 2024

10/10 Excellent

SANDRA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort en un entorno idílico

El crucero está genial, la comida es exquisita y abundante. Los cocktails son mejorables.
Stayed 1 night in Apr 2024

8/10 Good

Andre

Stayed 1 night in Mar 2024