My family and I recently stayed at the Salty Fox in Alabama, and unfortunately, our experience was far from satisfactory.
Upon arrival, we were greeted with a disappointing sight. The property was filthy, with evidence of roach droppings in the pantry and near the dishes. Instead of enjoying our first evening, we found ourselves tackling cleaning tasks that should have been taken care of prior to our arrival.
Despite our efforts, the cleanliness issue persisted, and we were appalled when one of the children stumbled upon a vape left behind by previous guests. This discovery was not only concerning for health reasons but also highlighted a lack of thorough cleaning between stays.
In hopes of rectifying the situation, we reached out to the owner, who sent a cleaning crew the next day. While we appreciated the gesture, it was disheartening to realize that our concerns had not been addressed before our arrival, leading to a significant inconvenience on our part.
What truly saddened us was the owner's response—or lack thereof—regarding our experience. Despite the numerous issues we encountered, they refused to offer any form of compensation or reduction in price. This lack of accountability and empathy further soured our impression of the Salty Fox.
In conclusion, our stay at the Salty Fox was marred by cleanliness issues, lack of proper maintenance, and disappointing customer service. Regrettably, we cannot recommend this property to future guests and will not be returning.