6/10 Aceptable
Sara W.
5 dic. 2025
Le gustó: Limpieza
There are 2 floors, each floor a separate unit. There was no key to lock the unit when we left the unit. I reached out to the company vacasa and told them the issue and asking where we could get a key but was asked has someone entered your unit to your knowledge and are any belongings missing and I said no we arrived a few hours ago. Which they responded a local representative will be in touch shortly. Of course no one reached out during our stay and still has not. I attempted to contact someone three more times with no success. It’s frustrating to be ignored and also wonder if your belonging will still be there when you return. I won’t be staying at a vacasa rental again.
Sara W.
Se hospedó 3 noches en noviembre de 2025