Sheraton Guangzhou Hotel

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Guangzhou

Choose dates to view prices

Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, sun loungers
Property video
Club Premier Suite, Club lounge access, 1 Bedroom Suite | Living area | 55-inch LED TV with digital channels, pay movies
Premier Deluxe, Guest room, 1 King, TianHe Stadium view | Hypo-allergenic bedding, down comforters, minibar, in-room safe
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Tee Mall
    ‪2 min walk‬
  • Place, Tianhe Stadium
    ‪8 min walk‬
  • Place, Taikoo Hui
    ‪12 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Room, 2 Twin Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • City view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

8.0 out of 10
Very good
(2 reviews)
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • City view

Club Deluxe, Club lounge access, Guest room, 1 King

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Club Deluxe, Club lounge access, Guest room, 2 Twin

8.0 out of 10
Very good
(2 reviews)
  • 427 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • City view

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Club Premier Suite, Club lounge access, 1 Bedroom Suite

  • 947 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Club Grand Suite, Club lounge access, 1 Bedroom Suite

  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • 1399 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

Presidential Suite, 1 Bedroom

  • 2691 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

Grand Deluxe, Guest room, 1 King, City view, Corner room

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

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About the neighborhood

Guangzhou

Located in Tianhe within a mile (2 km) of Taikoo Hui, Sheraton Guangzhou Hotel is within a few miles (5 km) of other popular sights such as Canton Tower. This 5-star hotel has 445 guestrooms and offers conveniences like 4 restaurants, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Guangzhou, and a short drive from Beijing Road Pedestrian Street and Canton Fair Complex.

What's nearby

  • Tee Mall - 2 min walk - 0.1 miles
  • Grandview Mall - 6 min walk - 0.4 miles
  • Tianhe Stadium - 8 min walk - 0.5 miles
  • OneLink Walk - 9 min walk - 0.5 miles
  • Taikoo Hui - 12 min walk - 0.7 miles

Getting around

  • Xiancun Station - 6 min walk
  • Guangzhou East Railway Station - 17 min drive
  • Baiyun International Airport (CAN) - 50 min drive

Restaurants

  • ‪Oakwood Premier - ‬3 min walk
  • ‪禄鼎记 | Chinese Hotpot - ‬4 min walk
  • ‪猫婆重庆小面 - ‬2 min walk
  • ‪兄弟船日本料理 - ‬4 min walk
  • ‪Tims - ‬2 min walk

About this property

Sheraton Guangzhou Hotel

Luxury hotel with 4 restaurants connected to a shopping center in Guangzhou
Sheraton Guangzhou Hotel features an outdoor pool, a children's pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 780 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
55-inch LED TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and slippers. Other amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Handrails in stairways (47 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (31 inches wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 9144010169154142X5.
  • This property accepts credit cards and cash.
  • Onsite safety features include a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Frequently asked questions

Are free cancellation options available at Sheraton Guangzhou Hotel?

Sheraton Guangzhou Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Sheraton Guangzhou Hotel?

This hotel is situated in Tianhe, just steps from Tee Mall, and within a 10-minute walk of Tianhe Stadium and Grandview Mall. You'll also find Beijing Road Pedestrian Street and Canton Tower within a short drive.

Is parking available on site at Sheraton Guangzhou Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Sheraton Guangzhou Hotel have a casino on the premises?

No, Sheraton Guangzhou Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Guangzhou Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Sheraton Guangzhou Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Are there hot tubs at Sheraton Guangzhou Hotel?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Sheraton Guangzhou Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Guangzhou Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Guangzhou Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Guangzhou Hotel though service animals are welcome.

Are there connecting rooms at Sheraton Guangzhou Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sheraton Guangzhou Hotel?

The closest major airport to Sheraton Guangzhou Hotel is Foshan (FUO-Shadi), which is 22.7 mi away (48 minutes by car). Another top airport is Baiyun International Airport (CAN), which is located 26.9 mi away (50-minute drive).

Are there rooms with balconies that I can book at Sheraton Guangzhou Hotel?

No, there aren't any guestrooms with balconies at Sheraton Guangzhou Hotel.

Does Sheraton Guangzhou Hotel host weddings?

There are wedding services available at Sheraton Guangzhou Hotel if that's in your vacation plans.

Sheraton Guangzhou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 561 out of 893 reviews
Rating 8 - Good. 261 out of 893 reviews
Rating 6 - Okay. 44 out of 893 reviews
Rating 4 - Poor. 16 out of 893 reviews
Rating 2 - Terrible. 11 out of 893 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

To

Stayed 7 nights in Oct 2025

10/10 Excellent

Charbel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Oct 2025

10/10 Excellent

Mubarak A, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and location, its just perfect for everything.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mubarak A, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good. Keep it up
Stayed 1 night in Oct 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

salah

Stayed 1 night in Oct 2025

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Birtukan

Stayed 3 nights in Oct 2025

6/10 Okay

veronica

Business traveler
Liked: Staff & service, property conditions & facilities
La habitación olía a tabaco en el baño porque otro cliente estaba fumando
Stayed 1 night in Oct 2025

10/10 Excellent

Pak Ki Percy

Stayed 1 night in Oct 2025

10/10 Excellent

SHINBEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean roon
Stayed 2 nights in Oct 2025

10/10 Excellent

Youngmi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was all good! The best part is the location, direct connection to Tmall!
Stayed 2 nights in Oct 2025

10/10 Excellent

CHUNG YING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I stayed in. The expectations on a 5 stars hotel is high, and Sheraton Guangzhou took it further. Stayed in the club room, the services provided in the club lounge was spotless. Travelled with my elderly parents and coincidentally affected by typhoon Ragasa. The crisis management of the hotel was beyond expectations. Hotel staffs took great care of the guests, with more than expected selection of food in the club lounge, knowing that guests would not be able to travel out for dinner. The hotel gave us late check-out without asking because of my delayed transportation. Special mention to Jenny, who went the extra miles when I needed help with extended stay. For a 5 stars hotel, the high-quality hardware is expected. What makes it different from the rest is the service staffs, and Sheraton Guangzhou did just that to make it a league above the others!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lim

Stayed 3 nights in Sep 2025

10/10 Excellent

Gek Choo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

Yunhe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is really clean. Not so crowded. Stuff is super helpful. Will revisit in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

edward

Stayed 6 nights in Sep 2025

10/10 Excellent

Lim

10/10 Excellent

Lim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff Sanny Chen and Zero Chang provided truly exceptional service during an incredibly stressful time when our flight was canceled due to a typhoon. Amid the chaos of flight rebooking, city lockdowns, and the urgent need to extend our stay, they went above and beyond to ensure we had a secure place to stay and helped us swiftly with all essential arrangements. Their professionalism, compassion, and dedication turned a difficult situation into a manageable one, and we are deeply grateful for their outstanding support.
Stayed 4 nights in Sep 2025

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional
Stayed 1 night in Sep 2025

10/10 Excellent

INJE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kian Hin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Hotel is near all the big shopping mall like Tee Mall & Parc Central , etc . You can never go hungry with nice restaurant inside those malls like dim sum, desserts selection. There is a big Iphone store at Parc Central. The Sheraton hotel is next to Metro station, when it raining, you will not get wet. You can take the Metro to travel everywhere in GuangZhou, even to ShenZhen. There is a big underground mall near to the hotel too. When I visit GuangZhou again, I shall stay at Sheraton Hotel again.
Stayed 6 nights in Sep 2025

10/10 Excellent

TI-CHUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will love it!

Great location with great staffs, excellent hotel to stay, thanks a lot!
Stayed 4 nights in Sep 2025

10/10 Excellent

Chwee

Stayed 2 nights in Sep 2025

10/10 Excellent

Wing Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

貼心服務

登記入住時,前台Mr Lu得體有禮,解說清楚(低樓層即時有房,較高樓層須等候約一小時,不過會發飲品劵),效率也高,客人覺得舒服。房間整潔,視野很好。
Stayed 3 nights in Sep 2025