Sheraton Guangzhou Hotel5.0 out of 5.0
Recent guest reviews
Am very impressed with my stay at the hotel. Briefly,  Stayed over the weekend with my family and was pleasantly surprised when we were upgraded to a suite.  Dedicated service from Stephy at the Executive Lounge. I am a SPG Platinum member and have stayed at many Marriott and SPG hotels and can spot great service when I see one.  Very good location as hotel is close to several shopping malls as well as a subway station with lots of restaurants nearby. All in all, a very pleasant stay!
Excellent hotel room, I was at the 22nd floor with a very nice view! Huge window that I loved! The room is very big and is perfect for long staying; I did not try the breakfast.. maybe I will next time :) Top location.
The hotel location is great, near subway station and a big shopping mall, and many restaurants nearby. Room is very nice, big and comfortable, with good view of Tianhe Stadium. The wifi is good. We planned to stay for 4 nights and finally extended for 6 nights.
First time in Guangzhou, i just got back yesterday , Great Location and clean. We were on level 22. A few things annoyed me was when we checked in at 5 pm and as i was resting housekeeping came ringing doorbell 4 times until i answered asking if we needed room cleaned? we just checked in? The next day we went out and came back at 5pm and room wasnt cleaned( i needed clean towels) so i had to call housekeeping to get it cleaned which they did while we waited downstairs then at 7pm houskeeping rang door bell asking if we needed room to be cleaned ? Also some T.V channels weren't working, there was 1 bathrobe, no laundry bag or price list. The Wifi was terrible , so slow. It would be highly recommended if staff would learn more English.
I stayed for almost a month during the busiest season of canton fair. Room is very nice, great view, the hotel has very good location near all major shopping mall and very near other attractions. I got great service and lots of help from Mr Garry at the Sheraton club. However, every breakfast I felt very annoying to ask things that are missing. They don’t refill the food fast enough and many days in the busy times you see many things missing. When you ask for it, it takes 10-20 minuets to arrive. Also some kinds of food are , how to say, hidden in the kitchen and you don’t get them unless you specify it and ask for it. For example if you want smoked salmon you must ask for it, same for Perrier water and even bananas. I might come again to stay there if prices will be more reasonable.
We stayed at the Sheraton for 10 nights! We really enjoyed our stay. First of all it is in an incredibly clean area with amazing shopping nearby! We upgraded to club level which was really great for our small group during the fair. Amazing breakfast with full American and Chinese options! Changed my entire perception of Guangzhou! Comfy room too!
I decided to stay at Sheraton as it’s the nearest hotel to the metro station, Tiyuxilu. There is a side entrance linking the tee mall which is near to Haagendazs. Generally the room is spacious and service is acceptable. I arrived at around 2 pm and I was asked to get the room key at 3 pm which is stated clearly in the hotel check-in condition. But I don’t understand why it’s one hour later than other hotels as it would cause some inconvenience for those guests who arrived early. When I checked in, I was offered a non-smoking floor at Lv 22 . After returning from my lunch, I was told that the room that was reserved to me was no longer available and I was given a room at Lv 17 instead. Why it was that so ?
The service at the Sheraton is excellent, especially for SPG platinum members if you get upgraded to the corner suites. The hotel is conveniently attached to the Teemal with many shops and restaurants. Local shopping is about a 20 minute or maximum 50 RMB cab ride. Concierge and front desk is helpful. Everyone speaks English well. The staff at the Executive Club Lounge is super! We always stay here!
Very friendly and comfortable hotel, tasty food at the Yue restaurant, Peking Duck are fantastic, try also Hanchghou kitchen at 6th floor of T-Mall connected to the lobby. Amazing view from the room, especially from bathroom!
I stayed at Sheraton for business conference both in September and October, 5 nights each. Location of hotel was good. It is connected with Tee Mall. Walked a few steps out and you will reach the underground metro station with many underground malls that are linked. Easy to get stuff anytime due to the convenience of location. Hotel room was comfortable and spacious with good room service. Feast restaurant has quite a wide variety of food for breakfast and lunch. Function room was nice and clean. Staff were generally polite and helpful. Happy to have stayed here for my many nights with Sheraton. Thank you.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Tianhe within a short walk of Tianhe Stadium, Sheraton Guangzhou Hotel is within a mile (2 km) of Liyuan Light Science Museum. This 445-room, 5-star hotel has 4 restaurants along with conveniences like a full-service spa and an outdoor pool. In central Guangzhou, the hotel is also close to CITIC Plaza and Baozhen Tong Art Museum.
Enjoy dining at Sheraton Seafood Kitchen, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.
All of Sheraton Guangzhou Hotel's 445 rooms are soundproofed and have an array of amenities, including refrigerators, minibars, and coffee makers. 40-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free newspapers, free bottled water, and safes are also available.
At Sheraton Guangzhou Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's limited parking, and an airport shuttle (available on request) for CNY 780 per vehicle. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and an outdoor tennis court.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 613 reviews