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Royal Tulip Luxury Hotels Carat - Guangzhou

4.0 out of 5.0

Recent guest reviews

I had 4 concern. 1- Didn't have any window. 2- Didn't have enough different food in buffet 3- Staff was not qualified. 4- Hardware was not working. Explanation: 1- I did read on review that room doesn't have window, but I didn't know how important to see sky. I felt I was in the box, couldn't breath. Couldn't sleep, couldn't wake up 2- Since I don't eat meat, I couldn't find anything to eat. There is no enough fruits, no enough vegetable. 3- I spend 2 nights in there. And I didn't have buffet in my package. First day I went to restaurant, I asked to waitress to bring some cheese for me, they didn't have it on buffet. I paid the bill after breakfast. Second day, they made me pay the bill before I sit down and eat. I didn't feel comfortable. I felt they don't know what they are doing. 3- Price was absolutely fair. But when you call 5 star hotel, it should have everything working. - I couldn't fill up bath tub, it was leaking. - Faucet in the bathroom was leaking. I had to push it strongly each time I use it. - I couldn't check my weight, it was not working.

The room was comfortable and clean and the hotel had a good ambience. Services are very expensive and I would recommend getting food and spa treatments outside where the costs are much less for good services. Overall a good stay!

[...] This was a gorgeously spacious room with high tech facilities - feather touch temp control and wind speed - worth every bit its price.Unfortunately, the Spa & gym had not been opened yet and a travel time of about 45 minutes from Baiyun International Airport other than the 20 minutes highlighted would be more appropriate.

No.388 Guang Yuan Road (M) Guangzhou Guangdong

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina
  • Spa

Royal Tulip Luxury Hotels Carat - Guangzhou places you within 3 miles (5 km) of popular attractions like Yuexiu Park and Zhenhai Tower. This 247-room, 4-star hotel has a marina, a full-service spa, and 2 restaurants. It's in central Guangzhou and also close to The Western Han Museum of the Nanyue King Mausoleum and National Dr. Sun Yat Sen Memorial Hall.


Dining

Enjoy dining at one of 2 onsite restaurants including Home Kitchen, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is served for a fee each morning.


Rooms

Royal Tulip Luxury Hotels Carat - Guangzhou's 247 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free newspapers, free bottled water, and safes.


Property features

Guests of Royal Tulip Luxury Hotels Carat - Guangzhou have access to a marina, a full-service spa, and an indoor pool. Airport transportation is made easy with an airport shuttle for CNY 1000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include an outdoor pool, a fitness center, and a sauna.

Room options

Standard Room, 2 Twin Beds, No Windows

Twin 2 | Sleeps 2

Deluxe Room

King 1 | Sleeps 3

Superior Room

King 1 | Sleeps 3

Superior Room

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 131 reviews