- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: MasterCard and Visa.
- Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Royal Tulip Luxury Hotels Carat - Guangzhou4.0 out of 5.0
Recent guest reviews
The hotel looks amazing on pictures. For me personally it was just okay. However the bell boys are so helpful and the staff is very friendly. I had a lovely stay and would stay there again. I found a great price on the hotel booking online
We stayed here 6 years ago and it was amazing...NOT anymore... they haven't kept it up at all. It's literally falling apart. The carpets are filthy, the walls are stained and the ceilings are black with wet mouldy patches. They have to spray perfume all over the hotel hourly to hide the stench, and I could barely take a breath without ny lungs filling with perfume. So bad! The shower was cold in the morning. The only nice thing was the bed. Service people were rude and they charged us to eat our own food in the restaurant. Such a joke!!! Never staying here again.
Nice hotel with all the modern amenities required. Located at heart of city, specially nearer to indian restaurants. Rooms are nice and specious. Staff is also co-operative. Total value for Money Hotel. Will surely visit once again
Huge hotel with a spa. Friendly staff and quiet, clean rooms. Breakfast is good, you can choose either asian or western style. Still a lot of smoking in the halls but at least the rooms are smoke free. The big highway near the hotel does make a lot of noise when you go outside, but all in all great hotel!
A nice but older hotel with friendly staff. Rooms are on the small side, but clean. Stayed at the hotel to attend a wedding reception and dinner party. The buffet dinner was of average quality but this is likely more a function of the ordered servings. The service was on the slow side. The hotel is advertised as being 3.2 km to the Guangzhou City Center, but it seems much further, and 27 km to Baiyun International Airport (CAN). The official name “Royal Tulip Luxury Hotels Carat” is somewhat misleading. It is more of a 4-star, certainly not a luxury hotel.
Hotel was very good, clean. Breakfast was in line with the International Standards with wide variety of choices. Only problem was that the front desk staff were not equipped with English speaking skills, so sometimes was difficult to make them understand. But overall a wonderful experience.
I've just spent 4 nights in this hotel and I can say without hesitation the food is subpar, service is lacking as there has been no attempts to accommodate English speaking patrons. General condition of hotel and rooms is Rundown and overall musty-smelling. I would recommend spending an extra 20 US dollars per night 4 different accommodations
Been staying in the carat hotel for few times in the last few years. last time on Oct 2016. advantages - 1. Rather new. Rooms are designed nicely and not small. 2. Reasonably priced. 3. The food is good, including breakfast and room service. 4. Have all the necessary facilities like gym, swimming pool. Dis-advantage - 1. Not close to the city center, but can get a taxi quite easily. 2. Not much to eat around the hotel at night. 3. Some of the staff could be more inviting.
The hotel accommodations are good, rooms are a bit dark, but are well-equipped, and breakfast was quite good, with enough options for both foreign and local people. The service could be better, but overall it is a good option if you are in Guangzhou for business and if you go to Canton Fair there is shuttle bus available.
This was probably once a beautiful hotel. Huge entrance hall, nice courtyard, the kind of swimming pool area you see in an 80s Bond film... but it feels like it has long lacked any love and attention. The whole hotel smells of damp, (to the point that there are dehumidifiers everywhere) and the service also leaves a lot to be desired. There were a couple of outstanding staff members, but the rest seemed to constantly give 'no' as the answer and always more interested in getting you to sign checks, than to help you. On the plus side, I absolutely loved my room here (ask for one with a window), and found it to be clean and comfortable.
- Free WiFi in rooms and public areas
- Onsite dining
Royal Tulip Luxury Hotels Carat - Guangzhou places you within 3 miles (5 km) of popular attractions like Yuexiu Park and Zhenhai Tower. This 247-room, 4-star hotel has a marina, a full-service spa, and 2 restaurants. It's in central Guangzhou and also close to The Western Han Museum of the Nanyue King Mausoleum and National Dr. Sun Yat Sen Memorial Hall.
Enjoy dining at one of 2 onsite restaurants including Home Kitchen, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is served for a fee each morning.
Royal Tulip Luxury Hotels Carat - Guangzhou's 247 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free newspapers, free bottled water, and safes.
Guests of Royal Tulip Luxury Hotels Carat - Guangzhou have access to a marina, a full-service spa, and an indoor pool. Airport transportation is made easy with an airport shuttle for CNY 1000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include an outdoor pool, a fitness center, and a sauna.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 136 reviews