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Royal Tulip Luxury Hotels Carat - Guangzhou

4.0 out of 5.0

Recent guest reviews

1.Very dirty rooms,toilet 2. The personal in the reception not good. The pics in internet looks good but in the original not the true 3. The breakfast like in hotel without star👎👎👎( all tables were dirty We have to change hotel.

The hotel looks amazing on pictures. For me personally it was just okay. However the bell boys are so helpful and the staff is very friendly. I had a lovely stay and would stay there again. I found a great price on the hotel booking online

We stayed here 6 years ago and it was amazing...NOT anymore... they haven't kept it up at all. It's literally falling apart. The carpets are filthy, the walls are stained and the ceilings are black with wet mouldy patches. They have to spray perfume all over the hotel hourly to hide the stench, and I could barely take a breath without ny lungs filling with perfume. So bad! The shower was cold in the morning. The only nice thing was the bed. Service people were rude and they charged us to eat our own food in the restaurant. Such a joke!!! Never staying here again.

Nice hotel with all the modern amenities required. Located at heart of city, specially nearer to indian restaurants. Rooms are nice and specious. Staff is also co-operative. Total value for Money Hotel. Will surely visit once again

Huge hotel with a spa. Friendly staff and quiet, clean rooms. Breakfast is good, you can choose either asian or western style. Still a lot of smoking in the halls but at least the rooms are smoke free. The big highway near the hotel does make a lot of noise when you go outside, but all in all great hotel!

A nice but older hotel with friendly staff. Rooms are on the small side, but clean. Stayed at the hotel to attend a wedding reception and dinner party. The buffet dinner was of average quality but this is likely more a function of the ordered servings. The service was on the slow side. The hotel is advertised as being 3.2 km to the Guangzhou City Center, but it seems much further, and 27 km to Baiyun International Airport (CAN). The official name “Royal Tulip Luxury Hotels Carat” is somewhat misleading. It is more of a 4-star, certainly not a luxury hotel.

Hotel was very good, clean. Breakfast was in line with the International Standards with wide variety of choices. Only problem was that the front desk staff were not equipped with English speaking skills, so sometimes was difficult to make them understand. But overall a wonderful experience.

I've just spent 4 nights in this hotel and I can say without hesitation the food is subpar, service is lacking as there has been no attempts to accommodate English speaking patrons. General condition of hotel and rooms is Rundown and overall musty-smelling. I would recommend spending an extra 20 US dollars per night 4 different accommodations

Been staying in the carat hotel for few times in the last few years. last time on Oct 2016. advantages - 1. Rather new. Rooms are designed nicely and not small. 2. Reasonably priced. 3. The food is good, including breakfast and room service. 4. Have all the necessary facilities like gym, swimming pool. Dis-advantage - 1. Not close to the city center, but can get a taxi quite easily. 2. Not much to eat around the hotel at night. 3. Some of the staff could be more inviting.

The hotel accommodations are good, rooms are a bit dark, but are well-equipped, and breakfast was quite good, with enough options for both foreign and local people. The service could be better, but overall it is a good option if you are in Guangzhou for business and if you go to Canton Fair there is shuttle bus available.

No.388 Guang Yuan Road (M) Guangzhou Guangdong

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina
  • Spa

Royal Tulip Luxury Hotels Carat - Guangzhou places you within 3 miles (5 km) of popular attractions like Yuexiu Park and Zhenhai Tower. This 247-room, 4-star hotel has a marina, a full-service spa, and 2 restaurants. It's in central Guangzhou and also close to The Western Han Museum of the Nanyue King Mausoleum and Liurong Temple.


Dining

Enjoy dining at one of 2 onsite restaurants including Home Kitchen, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is served for a fee each morning.


Rooms

Royal Tulip Luxury Hotels Carat - Guangzhou's 247 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free newspapers, free bottled water, and safes.


Property features

Guests of Royal Tulip Luxury Hotels Carat - Guangzhou have access to a marina, a full-service spa, and an indoor pool. Airport transportation is made easy with an airport shuttle for CNY 1000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include an outdoor pool, a fitness center, and a sauna.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 137 reviews