Ocean Hotel4.0 out of 5.0
Recent guest reviews
I booked this hotel to finish my two year stay here in China, with the hope of finding some peace and relaxation before a dreadful flight. The hotel was nothing special for the price I paid and the staff lied about the swimming pool being available - initially claiming it was closed due to it having rained recently, I pointed out that in fact it hadn't rained for over a week (the staff here were incredibly rude in claiming this as it assumes that foreigners are stupid and that none of us actually live in China. She then smirked at me and called the manager over, who claimed the pool had recently (since my order, 1 day ago) broke and proceeded to try to flog their (very poor quality) 69 kuai breakfast onto me for free. As you can see from the picture below, the pool has been out of order for sometime and is unlikely to be back in action any time soon. The gym was also extremely basic and the staff wouldn't leave from gawping so I didn't attempt a workout. A second reason I selected this hotel was that according to the listing, it was on the airport shuttle transportation list - this is also untrue. You have to take a taxi to another hotel and meet the bus from there. I had to pry this information from the receptionist.
This hotel was billed as a 4 star hotel and during our 2 night stay this proved to be false. We checked into a room that had no soap and very limited toilet paper. Our view was directly over much dilapidated rooflines and was quite depressing.The front desk clerk displayed limited English which made communicating difficult. In addition, the room smelled like smoke (lots of smoking in China) and was in need of renovating and a thorough cleaning. In fact, our general impression of this hotel is that it badly needs an upgrade. The pool was closed and the fitness room was so awful and hot I turned around and left.
Stayed for 2 nights, staff is not freindly , room is ok ok , location is good , price also ok , in room dinning menu is very less, Over all this hotel is medium range , Well was not happy with stay , bellboy was very rude .
Worthy visiting. Nice place, friendly English speaking staff. Wonderful cuisine (both European and Chinese). Big and clean rooms. Everything was just fine. Right near the Friendship and La Perle malls. I'll be probably back )))
The Ocean Hotel is situated in a convenient location close to all amenities such as a good variety of restaurants, the metro system, and also the bus depot which goes to the airport. The accommodation was clean and comfortable with a decent sized shower with good water pressure. Breakfast was good and also a wide variety of food and beverages.I will definitely sty at this hotel again.
Staff in reception area / bell boys & cleaners all very friendly - reception staff take note - a smile would not hurt & english understanding was at times very difficult!!!!! The hotel is fine & well located. My room was OK & bed was comfy, but the carpet was filthy / disgusting. Good choice of breakfast offered. Did not use swimming pool. I would stay here again for the next trade show as it's not extortionately.
they won't allow anyone in ur room at night even they have valid passport ! food is horrible for indians basic rooms are very small so u will have to upgrade to suite rooms to meet ur desires the only thing good about this hotel was the ever smiling staff !
In the city centre with very good facilities. The hotel is clean with a cooperative staff. They know good english. It remains pack during canton fair. Compared to neighboring hotels it has more spacious lobby and pick-up and drop space.
Arriving at the Hotel: The night fare from the Baiyun Airport (on a meter taxi from near gate 6) was about RMB110 and fairly easy to get location. Please keep the chinese address handy to show the cabbie the address. Arrival: I arrived fairly late and there was no one to get my luggage hence pulled it in myself and arrived at the reception They stated that they did not have the room that i booked available (due to the Canton fair) and they would have to downgrade me for the 1st night and then upgrade me to a suite the next night The room they put me in was terribly tiny without windows but clean. The night team at the reception spoke pretty good english and were able to explain the situation well. Canton Fair The hotel had a registration desk in the lobby which made it very easy to obtain the canton fair badges Also the hotel had a very efficient shuttle service to the canton fair complex and back Breakfast Breakfast was a pretty big spread but limited options for Vegans / Vegetarians Wifi The hotel had a good wifi connectivity and decent speeds at all time that i used them Would stay here again for the ease of visiting the canton fair but the room downgrade was pretty annoying that too at 12:30 AM
Been to this hotel more than 5 times over the past 1 year. Average hotel. Front desk professionals are not the friendly sort but will get the check in/out job done. Basic amenities. Though asked and give a non-smoking room, smoke smells still permeated through.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 393 reviews