The hotel itself is new and nice. The hotel staff is not knowledgeable. They don't even honor their respective website. I paid for the one bedroom suite and it states clearly that it comes with lounge acess. The staff told me they never heard about lounge. I show them on my phone, but unfortunately they don't read English. They told me the manager will get back to me the next day, then I was told he will be back in 3 days. Who has time to wait for 3 days when the question needs to be handle now. Nobody is there to help you with any service.
Located in Humen, Mels Weldon Dongguan Humen is adjacent to Humen Park and within a mile (2 km) of other popular sights like Humen Square. This 4.5-star hotel has 409 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Dongguan and also close to The Opium War Museum and Lin Zexu Memorial Hall.
Enjoy dining at one of 2 onsite restaurants including CHINESS RESTAURANT, which specializes in Chinese cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
Guests can expect free WiFi and wired Internet, along with LCD TVs. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include safes, phones, and ironing boards.
Guests staying at Mels Weldon Dongguan Humen enjoy an indoor pool, a steam room, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, a business center, and a banquet hall.
The hotel itself is new and nice. The hotel staff is not knowledgeable. They don't even honor their respective website. I paid for the one bedroom suite and it states clearly that it comes with lounge acess. The staff told me they never heard about lounge. I show them on my phone, but unfortunately they don't read English. They told me the manager will get back to me the next day, then I was told he will be back in 3 days. Who has time to wait for 3 days when the question needs to be handle now. Nobody is there to help you with any service.
