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Hotel Chocolate Carruaje

4.5 star property
Luxury hotel with free parking connected to the convention center in Guanajuato

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Photo gallery for Hotel Chocolate Carruaje

Exterior
Reception
Reception
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Breakfast, lunch, dinner served; Mexican cuisine, pool views

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Pet friendly
  • Laundry

Explore the area

View in a map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020
  • Place, Macrocenter I
    ‪3 min walk‬
  • Place, Mummies Museum
    ‪19 min walk‬
  • Place, Alley of the Kiss
    ‪4 min drive‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪32 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

In-room safe, free WiFi

Superior Quadruple Room

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

In-room safe, free WiFi

Classic Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

In-room safe, free WiFi

Family Room

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, free WiFi

Deluxe Quadruple Room

  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Guanajuato

Hotel Chocolate Carruaje places you next to El Nopal Mine and within a 10-minute walk of Macrocenter I. This 4.5-star hotel has 50 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Located centrally in Guanajuato, it's connected to the convention center and also close to Public Granary and Alhondiga de Granaditas Museum.

What's nearby

  • Macrocenter I - 3 min walk - 0.2 miles
  • Mummies Museum - 19 min walk - 1.0 mile
  • Alley of the Kiss - 4 min drive - 1.2 miles
  • University of Guanajuato - 5 min drive - 1.5 miles
  • Juarez Theater - 5 min drive - 1.2 miles

Getting around

  • Bajío Intl. Airport (BJX) - 36 min drive

Restaurants

  • ‪Comedor Real - ‬1 min walk
  • ‪Hacienda El Fresno - ‬6 min walk
  • ‪El Trompo de San Javier - ‬1 min walk
  • ‪Restaurante La Huerta Café - ‬5 min walk
  • ‪El Jardín de los Milagros - ‬6 min walk

About this property

Hotel Chocolate Carruaje

Luxury hotel with free parking connected to the convention center in Guanajuato
Guests staying at Hotel Chocolate Carruaje enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can stay connected with free WiFi. Safes are also included. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Front of property
Hotel Castillo Santa Cecilia
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.6 out of 10, Good, 2,101 reviews
$37 nightly
The price is $45
Dec 14 - Dec 15
Total with taxes and fees
Hotel Castillo Santa Cecilia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Las Carretas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (323 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 500 per pet, per day, plus a deposit of MXN 1000 per stay
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato

Frequently asked questions

What is there to do close to Hotel Chocolate Carruaje?

This hotel is located in Guanajuato and just steps from El Nopal Mine and Macrocenter I. You'll also find Alley of the Kiss and Hidalgo Market within a short drive.

How much does it cost to stay at Hotel Chocolate Carruaje?

As of Dec 13, 2025, prices found for a 1-night stay for 2 adults at Hotel Chocolate Carruaje on Dec 23, 2025 start from $46.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Chocolate Carruaje?

Yes, secured self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa available at Hotel Chocolate Carruaje?

Spa services at the hotel include hot stone massages, aromatherapy, and mani/pedis.

Does Hotel Chocolate Carruaje have a casino on the premises?

No, Hotel Chocolate Carruaje doesn't have a casino.

Will I find an indoor pool at Hotel Chocolate Carruaje?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Hotel Chocolate Carruaje a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hotel Chocolate Carruaje have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Chocolate Carruaje have a restaurant with a breakfast menu?

Yes, Hotel Chocolate Carruaje serves breakfast for a surcharge at Las Carretas.

Will Hotel Chocolate Carruaje allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Chocolate Carruaje for a fee of MXN 500 per pet, per day. A deposit of MXN 1000 per stay is collected.

Does Hotel Chocolate Carruaje have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Chocolate Carruaje?

The closest major airport to Hotel Chocolate Carruaje is Bajío Intl. Airport (BJX), which is 18.9 mi away (36 minutes by car).

Can I book a room with a balcony at Hotel Chocolate Carruaje?

No, at Hotel Chocolate Carruaje, there aren't any guestrooms that list a balcony.

Does Hotel Chocolate Carruaje have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Chocolate Carruaje.

Hotel Chocolate Carruaje Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 152 reviews
Rating 8 - Good. 38 out of 152 reviews
Rating 6 - Okay. 17 out of 152 reviews
Rating 4 - Poor. 22 out of 152 reviews
Rating 2 - Terrible. 13 out of 152 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Omar Escobar, Tolleson az

Disliked: Staff & service
They change the property witout telling me
Stayed 5 nights in Jun 2025

10/10 Excellent

Carlos, San Antonio

Liked: Staff & service, property conditions & facilities
Great service, muy amables y atentos.
Stayed 1 night in Jul 2025

2/10 Terrible

Jesus

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Cuartos muy incómodos, sucios, un olor muy desagradable, staff súper groseros y mucho ruido hasta las 3am tuvimos que hacer check out días antes perdiendo la reservación muy lejos del centro
Stayed 2 nights in Jul 2025

10/10 Excellent

tony

Stayed 1 night in Jul 2025

2/10 Terrible

zoe

Stayed 1 night in Jun 2025

2/10 Terrible

faviola

Traveled with family
Property said it was very close to multiple tourist attractions but onces arriving it was false, room was very far and a bit sketchy. There was no hot water or warm water at all we weren’t able to shower and no ac. Service was very poor
Stayed 1 night in Jun 2025

10/10 Excellent

Deisy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great staff
Stayed 3 nights in May 2025

4/10 Poor

Jhankarlo

Traveled with family and small children
Liked: Amenities, property conditions & facilities
El lugar es bonito, con una estética agradable y un ambiente acogedor. Sin embargo, las condiciones de confort dejaron mucho que desear. A pesar del calor, ninguna ventana se podía abrir, lo que hacía que la ventilación fuera insuficiente. Además, el ventilador disponible solo arrojaba aire caliente, lo que dificultaba descansar. Las camas resultaron ser bastante duras y las almohadas incómodas, lo que hizo que dormir fuera complicado. A pesar de estos inconvenientes, quiero destacar la amabilidad del personal, quienes siempre estuvieron atentos y brindaron un trato excepcional.
Stayed 4 nights in Apr 2025

4/10 Poor

SOONGUN, Brooklyn

Traveled with family
Disliked: Amenities, property conditions & facilities
Not centered, 10 minute driving from the tour point. Rooms are basic, no temp control, USB port and hair drier. Breakfast is very limited coffee and pancake only. Lost breakfast ticket means no breakfast. Loud sound from the street and next room.
Stayed 1 night in Feb 2025

4/10 Poor

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención
Stayed 1 night in Feb 2025

4/10 Poor

Sergio

Traveled with family
Disliked: Cleanliness, property conditions & facilities
La zona es agradable
Stayed 1 night in Sep 2025

8/10 Good

PALOMA AYALA

Liked: Cleanliness, property conditions & facilities
Hermosooooo
Stayed 1 night in Sep 2025

10/10 Excellent

victor manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un trato amable
Stayed 2 nights in Sep 2025

8/10 Good

Uriel

Liked: Cleanliness, staff & service, amenities
Un lugar tranquilo para descansar, un poco descuidado las puertas y ventanas
Stayed 2 nights in Sep 2025

8/10 Good

José María

Disliked: Property conditions & facilities
Lo que no me gustó fue el baño, un jabón de muy mala calidad y la cortina del baño es horrible, parece de baños públicos
Stayed 2 nights in Sep 2025

10/10 Excellent

Elida, monterrey

Liked: Cleanliness, staff & service, property conditions & facilities
El mejor hotel que pueden visitar
Stayed 2 nights in Aug 2025

8/10 Good

israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, solo que en la reservacion no mencionaron que si llegábamos después de las 6pm se cancelaba, y por esa noche tuvimos que quedarnos en otro hotel a pesar de ta haber reservado, al día siguiente llegamos y todo muy bien.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Aug 2025

8/10 Good

Anayely

Traveled with family
Liked: Staff & service
Buen lugar el inconveniente la alberca es pequaña y no importara ya q lueog la ocupan para clases de natacion y no dejan disfrutarla y no te avisan y deberian tener fumigacion en habitaciones por que encontranos chinches
Stayed 2 nights in Aug 2025

10/10 Excellent

Moru

Liked: Cleanliness, staff & service, amenities
La alberca extremadamente fría
Stayed 1 night in Aug 2025

10/10 Excellent

Diana Lorena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bonito y limpio
Stayed 2 nights in Aug 2025

10/10 Excellent

Montserrat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2025

8/10 Good

Carlos Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación 👌
Stayed 3 nights in Aug 2025