Langley Resort Fort Royal3.0 out of 5.0
Recent guest reviews
I notice there are plenty of mixed reviews about this hotel but I can honestly say there were no negatives for us. We stayed in the main block, in a lovely large room overlooking the hotel beach. Our room was spotlessly clean and remained that way throughout the visit and the air conditioning worked well. The shower was wet room style but since the bathroom was large that wasn't a problem. The bed was very comfy, what I would call German style with 2 single mattresses together in a bed frame and individual duvets. The wifi worked in the room and on the beach. Breakfast was great, with masses of choice for all nationalities, including very crispy bacon! We didn't eat in the restaurant for lunch or dinner, but did enjoy pizza and pannini at the beach bar, both of which were very good and reasonably priced. The staff were all friendly and all spoke English which was a bonus. A couple of nights there was entertainment around the bar area - a reggae night and a salsa night, both of which were enjoyable. The location of the hotel is wonderful, as it is literally on the beach. And what a beach! One of the nicest in Guadeloupe, very clean, with showers. The swimming pool is not as nice, being quite scruffy and with security gates that were almost impossible to open. As the sea was so beautiful I simply didn't bother with the pool after the first time. We had a hire car throughout our stay and I would say this is essential if you want to get around. Each evening we drove into Deshaies for a meal (10 mins max). Quite a few of the restaurants there were closed because it was not high season (we were there in August) but apart from one evening when only one place was open, there was enough choice and space. I thoroughly enjoyed my stay here and would definitely recommend this hotel.
We stayed in the hotel and the room was nice and big despite the old furniture. Good food (buffet) and plenty to choose from. The staff speak French, English and Scandinavian. Many interesting excursions and I recommend all, because Langley (travel agency) is well known for its good quality activities. The only negative thing is that the village was too small...nothing to see and do there. You must rent a car or travel by buss (not so reliable). I'll recommend hearty for the atmosphere, the warm water, the nature around. We'll be back in Guadeloupe, but maybe in another place (bigger, lively).
After staying at this hotel, I truly don't understand the four or five star ratings that I have read. Let's begin with the positive: The hotel has a lot of potential - great location, beautiful beach, nice grounds. A couple of the staff were hard-working and friendly - particularly Casper, the bartender. The negative: Firstly, we were greeted by roaches. If I recall well, a couple of them were smoking cigars while playing cards. Very bold roaches. Secondly, there was a lot of water on the floor. When we asked the receptionist whether she was aware that there are roaches in the room, we were told yes - very casually. We spoke to Thomas, one of the managers, who took forever to get us a new room. Thomas didn't apologize for the roaches nor the mini flood. He simply stated that whenever it rains heavily, water gets into some of the rooms. The bed was made of two single mattresses with a gap right down the middle - which we kept pushing back together to keep them in place. I woke up one night with half of my body missing - until I realized I was half way down the gap. Outdated, broken furniture. There is no tub in the shower. So, when you take a shower, the water goes all over the bathroom floor. The hallway is made of tiles, so when a guess walks by with rolling bags/luggage, you hear everything, like galloping horses. Same boring breakfast every single morning. Overall, This is a "cheap" "motel" on a great parcel of land, with a beautiful beach; but not enough to get return business from me.
We stayed in a nearby Villa and walked down to access the beach everyday. Great friendly staff reasonable food price and good little beach bar. We went everyday and they even made a special event of our Mother's B-Day at the restaurant when we were outside guests. Fantastic place.
My husband and I stayed at the Langley Resort Hotel Fort Royal for a week, and didn't hate it. As the mixed reviews on this thread attest, the resort has some great things and not so great things about it. One thing that is not in dispute is its location. It's the only beachfront hotel on the western side of the island, and the sunsets are often spectacular. If you're a fan of the tv show "Death In Paradise", this hotel is a must-visit, since it's been used in a lot of scenes, plus various cast and crew members have stayed here. Most of the hotel staff are friendly, and try to help as best they can if you have a problem. The rooms, however, are nothing special, and I'll get to the food later. After checking the reviews I decided to book one of the oceanfront, rondelay-style bungalows. They're all the way at the far southern end of the resort, away from the front desk and the main hotel building. It can be a hike, especially with luggage, but it feels a world away from the busier, more crowded areas. (There are no bellmen, but if you need assistance, they can help with you with your bags.) The armoire in our room looked pretty beat up, but the bed was comfortable enough. We had a real king bed, but we also had those twin comforters that others have mentioned. It seemed kinda weird at first, but my husband has become something of a "blanket hog" lately, so it actually turned out to my advantage. The pillows were small and very soft. The bathroom was also quite small, but we had no problems with it. I guess the thinking is you're not going to spend a lot of time in your room anyway, and you get to fall asleep to the sound of the surf, which is steps away from your door. This is a Swedish-owned hotel on a French island, and the staff reflects that. This may be the only resort on the island that you can get away without speaking any French at all. Still, it makes sense to greet everyone in French before continuing in English. Of the staff, the native French speakers were... well, French, which was fine (Romain was very helpful, and another young lady was especially considerate when we needed a favor one night). Most of the French/Creole speaking locals were really nice to us (especially those at Reception; Chloe was a sweetheart). But, the Scandinavians were a godsend. Some of them didn't speak French either. They were mainly Swedes (like handsome, charming Jesper, and pleasant, efficient Jona), and Danes (Jess and Kasper at the beach bar and Selma in the restaurant were great). I must mention that all of the guys who manned the beach bar worked tirelessly and with a smile, even during the busy local holiday weekend when we were there. Ah, the food. The breakfast buffet comes with your stay, and there are other meal plans you can choose. Lunch was a la carte, and dinner was also a buffet. The one lunch we had in the restaurant was pretty good, but the buffet items ranged from okay (the fish dishes, the extra crispy bacon I managed to select each day) to mediocre (the salads, almost everything else) to bad (the legendarily awful scrambled eggs). There were croissants and pain au chocolat and coffee or mocha in the morning, and Brie and baguettes in the evening, so we didn't suffer (and no one can screw up ice cream). I also got the impression that the kitchen staff really mean well. Still, I'd eat elsewhere as often as possible. There are pizzas, panninis and a daily pasta at the beach bar that might be worth a try. (One complaint: the beach bar should have food available all day, but doesn't.) The pool was nice, the entertainment was good, and the wifi was stronger in some places than others (no surprise there). It seems that Guadeloupe has only recently started to take tourism seriously, so other than Fort Royal and a Club Med on the other side of the island, there aren't any large-scale resorts to speak of. Don't even think about going there expecting a Sandals or Riu-level experience. The prices should tell you that; our oceanfront bungalow was a bargain, especially with those absolutely gorgeous sunsets every night. So, if you want to brush up on your French in a convivial atmosphere without actually relying on it, this hotel should do just fine.
I'll start with the bad which we have had an apology for. We had a garden bungalow which had really poor furniture in it. It was made of particle board that was falling apart. Turns out when it rains hard our room floods causing the furniture to get wet. It was quite unpleasant to get out of bed in to a puddle! We also has problems with the smoke alarm going off in the night and it was removed from the room and not replaced. The good. The location is excellent. We had a car so went out and about a lot. You can easily climb the volcano, swim in the rainforest waterfalls, trek the rainforest, learn how coffee is grown, chocolate is made and much more. Back at the hotel the beach is brilliant. The crabs are fun to watch running about at the beach and in the grounds. The water is clear and you can swim with the fishes. We rented a kayak and were well looked after by the hotel team and the price was very reasonable. The sunsets are worth watching especially with a cocktail in hand. The bar was nice and had a lot of space. Staff were friendly and helpful. We stayed on b&b basis. Breakfast is good and there is plenty to eat in the neighbourhood for lunch and dinner. We found a lot of the beach restaurants to be good value with great food. Try la madras I at page de la pearle an easy walk from the hotel. All in all a relaxing stay.
My wife and I stayed here during a 'special occasion' holiday. We had booked a bungalow with ocean view and were allocated one right on the beach, virtually at the end of the resort, which was perfect for us. We had everything we wanted and were far enough from the bar and entertainment that we could hardly hear anything other than the sea and the forest sounds. Fort Royal caters for all-inclusive holidays but there is enough in and around the hotel for those who, like us, only want B&B. The breakfast buffet is excellent and if you want to have dinner in the hotel restaurant the price isn't bad at 28 Euros plus drinks. There is a snack bar selling pizzas, paninis and pasta. If you don't want to eat on site it is only about a mile to Anse de la Perle, where there are a number of beachfront restaurants. The first time we walked there we went through the forest, which probably cuts out about half a mile, but I wouldn't recommend it after rain or if you only have flip-flops. After that we walked along the road, which wasn't a problem as there is a pavement. Although Guadeloupe is a French island the majority of the hotel staff are Scandinavian and prefer to speak English. The islanders all speak English so if you can't speak French it isn't a problem. All the hotel staff are very friendly and helpful. We booked a hike up La Soufriere via the hotel and can highly recommend it. We also recommend you hire a car for a couple of days to explore the island on your own. Car rental is very reasonable, it cost us about 65 Euros for 2 days. Our bungalow was quite basic but the only thing we didn't have and would have liked was tea/coffee making facilities. Being able to open the curtains and lie in bed watching the sea more than made up for that though. All told, I would recommend Fort Royal for people who want all-inclusive, enjoy walking or are prepared to hire a car for a few days.
Langley Resort is one of the most picturesque hotels I've ever stayed ... it's hard not to fall in love with Basse-Terre after staying here! The resort is huge and offers many activities for individuals and families alike: tennis courts, swimming pool, standup paddleboarding, scuba diving, jet-skiing, windsurfing, kayaking as well as daily excursions/activities like trips to Les Saintes, horseback riding. If you like to stay active while on vacation, this is where you want to be without getting bored. There are also two beaches where you can go for walks or jog on the water's edge. The hotel staff speak multiple languages so non-French speaking guests need not worry; they are also professional and courteous. I stayed in a room in the main building overlooking the sea and the view was spectacular! The issue that I had with the bed is that they are two twin beds put side-by-side and they are not comfortable; the comforters are also two twin size and barely covered one person so it made for a horrible night's rest as a couple. They also did not have lotion with the amenities. Our room was very clean and well-kept, otherwise. The breakfast buffet selection was okay. I can see how it can get boring if you are staying there for a week as it doesn't change - the scrambled eggs was watery and the fruit selection was disappointing as they didn't reflect that of a tropical island's - there should have been papaya, mango (if in season), grapefruit, passion fruit or whatever other local fruit Guadeloupe has to offer; there should be more than just cantaloupe and pineapple. You definitely need a car when staying here in order to explore the nearby village of Deshaies, that has amazing restaurants and shops and of course to go to Soufriere volcano and waterfalls on the island. I must warn you that it's quite a distance where you park your car and where the hotel lobby is located, not to mention where the rooms are - the property is very spread out (but gives it that great relaxing atmosphere: some bungalows are on a hillside, some are right on the beach). If you have trouble walking, it might be a bit of a challenge. All in all, I would return to this hotel since I know what to expect now and the sunsets are amazing - the beach bar also offers great drinks and have chairs on the beach under a canopy of trees!
We have stayed at the property in January 2017, and rented a bungalow. The bungalows are steps from the beach, so we heard the ocean waves crash throughout the day/night. If you are a light sleeper and/or uncomfortable with the sound of crashing waves - think about renting a room, rather than a beach bungalow. There is a beach bar and a restaurant on-site. The restaurant is not 24/7, and the kitchen was closed at certain times during the day. The dinner buffet was expensive, and not the best - thus, best to drive to nearby Deshaies (town) for dinner. The staff was friendly and great - and were knowledgeable about the island, and of things to do while in the area. The resort offers ton of amenities/services, has free parking and is by the beach. This is a quiet family-friendly resort - this place is great for those looking for a peaceful and relaxing atmosphere. We loved it there.
I think many of the reviews for this hotel are misleading. Guadeloupe is not full of large, lavish, all-inclusive resorts. Renting a car on the island is highly recommended. If you're expecting to come to the Langley and stay at the resort 24/7, yes, I can see why one would get sick of the limited food options and small bungalow rooms. However, my boyfriend and I really enjoyed our stay here and have very few complaints. During the day, we usually had an activity planned (either just for the morning, or for the full day, i.e. Botanical Garden, Les Saintes, Plage de Grande Anse.) Aside from the day we went to Les Saintes, we arrived back to the Langley around noon or 1pm, and spent the rest of the afternoon lounging on the beach and enjoying lunch or a drink from the pool bar (the pizzas and paninis were great.) The beach is beautiful and we loved swimming in the ocean. We had an oceanview bungalow, which actually had a beautiful view (we must have gotten lucky.) The bungalow was spacious enough for both of us, and the bed was very comfortable. The patio was great for watching the sunset and enjoying a glass of wine before dinner. The bathroom was a bit different from what I am used to in the U.S., but there was nothing wrong with it (other than the fact that we couldn't figure out how to operate the shower, so had to ask the front desk)! For dinner, we drove about 10 minutes to Deshaies and had some delicious meals overlooking the water (Le Mahina and La Savane were two of them.) We did not ever have dinner at the buffet restaurant as we didn't hear great things and it seemed expensive. I do wish that there was live entertainment at night more often (I think they just have it Wednesday-Sunday, and we were there Sunday-Wednesday.) The front desk staff were very helpful and even helped us by printing out directions for our 5am drive to the airport on our departure day (they also had someone there to make us a fresh cup of coffee and provide us with fruit and yogurt before we took off)! All in all, I wouldn't hesitate to return to the Langley and would recommend it to anyone looking to stay in northern Basse Terre. Instead of opting for the all-inclusive plan, I would suggest doing a bit of research on the restaurants in the surrounding area. It is an easy drive to the town of Deshaies, and there were also plenty of restaurants even closer, at Plage de Grande Anse (Kote Lagon was one of my favorites.)
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 911 reviews