Howard Johnson Plaza Hotel Las Torres2.5 out of 5.0
Recent guest reviews
Huge resort, next to nice beautiful beach with noce pool and facilities. The resort is bit outdated, not good food in breakfast and neithe the drinks...Overpriced and packed with visitors during high seasons.
Think there was a convention in town, and I couldn't book a room at Hampton Inn, the Hilton, or any of the other Business Type hotels. I recognized the name Howard Johnson so I thought... "That sounds familiar - I'll stay there". The good. The Air Conditioning blew nice and cold. They stocked your bathroom with a couple of bottles of water. The bad. Towels looked like they have seen years of use. You get only 2 towels, one washcloth, and one hand towel. All the towels have the quality of the worst towels you'll find in a Motel 6. Cheap and thin. The inside of the hotel looks dated, and the entire staff had that look of tired, exhausted soul-crushed employees who just really couldn't give a damn about their job. The breakfast buffet was difficult to navigate and to even get a cup of coffee on the bottom floor entailed paying the cashier $25 pesos for a tiny, small styrofoam cup. Most of the staff do not speak English, and they quickly tire of trying to understand their guests. The Worse... Since the cursory inspection suggested I was checking into a slightly decrepit hotel, I took precautions. I tore the bed apart looking for guests (bed bugs) who might bother my sleep. I cleaned off a table, and proceeded to beat my pillows for a minute or so above the table to see "what shook off". Nothing did. However... I was there for 4 nights. After I awoke from my 2nd night's sleep I found a very large cockroach twitching beside my toilet (I imagine they have to spray constantly, and this visitor must have taken a heavy dose of poison). He went into the toilet, but this is when I noticed a strange ring shaped rash on my ankle. I had no time to worry about this, and had to get to work. When I returned from the day's business, I looked at the rash again. Bright red. Look abraded. After much internet searching: Ring Worm. A highly contagious fungus that is quite difficult to get rid of. I'm sitting in the airport in Houston heading home right now.... Ankle burning. Relegated to the guest room when I get home until this fungal growth is gone. Save yourself some trouble. If you travel to Guadalajara on business, Stay in a business hotel (Westin, Hilton, Marriott, etc...)
I have waited an hour just for cereal with milk for my daughter when they told me 15 minutes. Kids and adults were playing and screaming at 12:30 night and nobody came to say something. I definitely never come back.
Booked this hotel online through booking.com and didn't receive what I paid for. Booked a king size bed and received a full size bed. Hotel it outdated, but made to look nice. Had a layover in Guadalajara so the stay wasn't no more than 6hrs, just place to lay my head. I will say that there is exceptional customer service inside and through the airport shuttle. Great service from bell hop Ricardo. Would I stay here? No. For the price you get what you pay for. I recommend that when you book a king size they give you a king size. My wife and I shared the bed it was just small.
We ended up here after Hurricaine Odile 2014 in Cabo San Lucas. We were flown out by he Mexican military and not having any choice ended up in Guadalajara. The first hotel we looked at opposite the airport looked seedy and dangerous! Bearing in mind what we'd just been through for 4 days as refugees, we were delighted with this hotel! We had the best shower ever, The rooms were good, modern, and fairly priced. We went to a Mexican diner next door and had what seemed like the best food ever, after being on rations for days -:) we had great cocktails too. A good memory to end a trying experience.
This past week we had just a wonderful experience with the hotel and its staff and management. Their professionalism, caring and customer service, rite from the moment we arrived by all their staff. It truly was exceptional, until we left. Highly recommended.
For us, this was a very good choice, as an overnighter, before going to airport. Adequate in every way, comfortable. TV worked great, restaurant was very good, sorry didn't get to eat breakfast there. Shuttle was at our service for the airport. I was paying attention to the street noise, since I read about it in other reviews. We were on the 8th floor, 2nd room in from the street side, and I could hear some traffic, but certainly not enough to keep me awake. 2 bottles of water provided, + shampoo, lotion, soap. For the price, what more could you ask for?
They pick you at the airport, but need to do arrangements 12 hours in advance. Good size rooms, TV was not working properly and safe was locked. Best thing is maids at the hotel and good service at the restaurant, breakfast was great!
Breakfast in the dining room was great - and brilliant that it was included each day. I found the cleanliness in the rooms to be comparable to 5 star places I've stayed in. The reception staff were friendly - only slight downside for English speakers is that about 50% of the staff only spoke Spanish, but they were patient with us. There were computers and a printer available in the business centre, which was a relaxing space. The gym had the basics. The pool was smaller than expected, and a triangle shape, which doesn't help if you want to swim laps. The location wasn't great, but the buses are cheap and leave from close by. The hotel is next to the highway, but there wasn't any problem with noise. A great stay, and I'd definitely stay at Howard Johnson again.
The rooms were good sized and recently updated, quite stylish decor. In room security safe, satilite TV with english stations available, but no HBO or Showtime. Every floor had wireless access and there were computers available in the business center. Pool and workout room access are included. Onsite bar and restaurant with good drinks and average food. Staff is friendly, but english is limited. Taxis out front 24/7 but the bus stops are less than a 5 minute walk from the front door, and the light-rail train lines 10 minutes away. One block from a shopping mall, with additional restaurants and super market. Rooms on the back side of building are reasonably quiet for a big city and have a great view of the downtown skyline. This hotel was budget friendly and I would highly reccomend it when visiting Guadalajara.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 81 reviews