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Recent guest reviews

Had all the amenities you could ask for. Staff was polite and willing to help.

All the bells and whistles, great relaxing vacation at this property. Almost everything was perfect, my only complaints is the entertainment in the night. There is none, the stage/amphitheater was almost not used for the 5 days we stayed. They just had karaoke, a DJ and that’s about it. Compared to other trips I’ve taken to Mexico and Dominican Republic where there was nightly entertainment every night. There was almost none at this resort, but overall the staff is friendly and accommodating, the spa onsite was amazing and relaxing. We enjoyed the resort and all the amenities available, the island is amazing and worth the visit. Royalton is about 2 hrs away from the international airport and the travel from the airport to the resort is very bumpy on winding roads from top to bottom of the mountains. The hideaway side of the resort was very rude when we got there since we were in the diamond section. But once we got to the right section the butlers were amazing and welcoming and made sure we took full advantage of all the amenities. Would recommend if you don’t mind the lack of entertainment and long trek to the resort.

We loved our stay at the Royalton! This trip was for our honeymoon, and everything was fantastic. There was a decent selection for food options, drinks were decent for an all inclusive, the property was very nice, the cabana that we rented for a day was so worth it, and the night entertainment was great! Our room was spacious and we loved having a swim out suite. We had a banner on our door that said "Honeymooners" and a card, champagne, fruit, and balloons were brought to our room. The resort even has an on location photo service that took photos of us on the beach and at the cabana. All of the day trips around the area easily picked up from the hotel, and the staff was all very friendly and helpful! We even made friends with a cat during our stay (I named her Shrimp), so if you stay at the Royalton and see Shrimp around, please give her pets for me - she is very sweet and I do miss her.

The beautiful views and wonderful staff made this better than we imagined. We have some very memorable moments from this vacation and will definitely return to the same resort.

The staff went above and beyond for our honeymoon!! Definitely recommend!

Enjoyed my stay .

Wonderful people and property. Even with restrictions for the pandemic a great experience.

I enjoyed everything about it. Was my first all inclusive. Staff is very friendly and helpful.

Most property itself was very nice. But some of the amenities were very outdated or just in poor condition. Their service was sub par on most fronts and the food was average at best. The resort constantly runs out of stock, even on what appeared to be a very slow week (most rooms were empty).

Property was beautiful but unfortunately, the staff was horrible - very slow and unfriendly. For the price you pay for the resort, the service should be much better and the staff much friendlier. When wanting or needing something from a waiter/waitress, you sometimes needed to ask 4 times to finally get what you asked for. Property also seams poorly built and I can’t see it standing for much longer. Everything is beautiful there but often you find things leaking or not working properly. Rooms have a very musty smell and showers smelt damp (almost like when you leave towels in the wash).

Food was inedible. Check in staff was awful. Other staff were fantastic!

This was the best resort I been to.. the staff was amazing.. service was excellent. The resort was beautiful! I will recommend it to everyone.. atmosphere was amazing.. The resort was beautiful.. I enjoyed my stay with my husband. I will be back with my kids

Hotel is beautiful with amazing views. The staff is friendly. The rooms are amazing with soaking tub and double rain shower heads. Highly recommend and will hopefully be back sometime in the future

Great Environment, More/Exciting Entertainment would make things more EXCITING!

Gros Islet Gros Islet

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Cap Estate, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is adjacent to Windward Islands and within a mile (2 km) of Sandals Golf and Country Club. This 290-room, 4.5-star property has 4 outdoor pools along with a full-service spa and 9 restaurants.


Dining

There are ample dining options with 9 onsite restaurants, including Gourmet Marche, which specializes in local and international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities.


Property features

Guests of Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort have access to a full-service spa, 4 outdoor pools, and a nightclub. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

Room options

Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

1 King Bed, 2 Queen Beds and 1 Double Sofa Bed | Sleeps 8

Luxury Presidential One Bedroom Suite Swim Out Diamond club

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Luxury Junior Suite Ocean View Diamond Club

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Luxury Junior Suite

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Everyone (25) Couples (7) Family (3)
3
Family

Had all the amenities you could ask for. Staff was polite and willing to help.

By on Nov 19, 2022

Review comment responded on Nov 21, 2022

Dear Rori,Thank you for choosing Royalton St. Lucia for your recent vacation and for taking the time to share your experience with us.We appreciate your comments highlighting the many amenities and our friendly and helpful hosts..Kindly accept our sincerest apology for any inconsistent service you received throughout your stay, your concerns were duly noted.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton St. LuciaManagement Team.

4
Partner Couples

All the bells and whistles, great relaxing vacation at this property. Almost everything was perfect, my only complaints is the entertainment in the night. There is none, the stage/amphitheater was almost not used for the 5 days we stayed. They just had karaoke, a DJ and that’s about it. Compared to other trips I’ve taken to Mexico and Dominican Republic where there was nightly entertainment every night. There was almost none at this resort, but overall the staff is friendly and accommodating, the spa onsite was amazing and relaxing. We enjoyed the resort and all the amenities available, the island is amazing and worth the visit. Royalton is about 2 hrs away from the international airport and the travel from the airport to the resort is very bumpy on winding roads from top to bottom of the mountains. The hideaway side of the resort was very rude when we got there since we were in the diamond section. But once we got to the right section the butlers were amazing and welcoming and made sure we took full advantage of all the amenities. Would recommend if you don’t mind the lack of entertainment and long trek to the resort.

By on Oct 26, 2022

Review comment responded on Oct 26, 2022

Dear Mr. Ganesh First of all, Thank you for choosing Royalton Sanit Lucia, Restort and Spa for your vacation. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the entertainment and the Hideaway area. It will be a pleasure to welcome you back once again.

5
Partner Couples

We loved our stay at the Royalton! This trip was for our honeymoon, and everything was fantastic. There was a decent selection for food options, drinks were decent for an all inclusive, the property was very nice, the cabana that we rented for a day was so worth it, and the night entertainment was great! Our room was spacious and we loved having a swim out suite. We had a banner on our door that said "Honeymooners" and a card, champagne, fruit, and balloons were brought to our room. The resort even has an on location photo service that took photos of us on the beach and at the cabana. All of the day trips around the area easily picked up from the hotel, and the staff was all very friendly and helpful! We even made friends with a cat during our stay (I named her Shrimp), so if you stay at the Royalton and see Shrimp around, please give her pets for me - she is very sweet and I do miss her.

By , from Parkville on Jun 9, 2022

Review comment responded on Jun 13, 2022

Dear Catherine, It is truly satisfying to read that you were able to enjoy the location, restaurants, and the great service from our host. We are feeling extremely elated to have been able to deliver you with the highest level of service and thank you so much for highlighting the signature AllInLuxury® experience offered at Royalton Saint Lucia. We truly appreciate the opportunity to serve you and deliver an amazing vacation. We will be sure to pass your compliments to all of the team members for their tremendous efforts in ensuring your vacation was amazing. Warm Regards, Royalton Saint Lucia Management Team

5
Family Partner Couples

The beautiful views and wonderful staff made this better than we imagined. We have some very memorable moments from this vacation and will definitely return to the same resort.

By , from Chattanooga on Sep 3, 2021

Review comment responded on Sep 3, 2021

Dear Valued Guest, Thank you for taking the time to share your experience at our Royalton Saint Lucia. Its customers like you that make our job wonderful. We promise to deliver another AllInLuxury® vacation experience upon your next visit and overjoyed to receive your compliments and appreciation. We hope to serve you again and recommend that you bring your friends and family! We will ensure they all enjoy the same quality of service as you have. Warmest Regards,

5
Partner Couples

The staff went above and beyond for our honeymoon!! Definitely recommend!

By on Aug 28, 2021

Review comment responded on Sep 8, 2021

Dear Valued Guest, Thank you for sharing this perfect review for us and we appreciate knowing that your stay was memorable. Definitely looking forward to hosting you again soon. Regards

2
Everyone

By on Jul 16, 2021

Review comment responded on Jul 27, 2021

Dear Valued Guest, Thank you for rating your experience at our resort and we are truly sorry for not being able to meet your expectations during this trip. Please allow us another opportunity to restore confidence in our brand. Regards

1
Everyone

By on Jul 7, 2021

Review comment responded on Jul 27, 2021

Dear Valued Guest, Thank you for rating your experience at our resort and we are truly sorry for not being able to meet your expectations during this trip. Please allow us another opportunity to restore confidence in our brand. Regards

4
Family with small children

Enjoyed my stay .

By on May 30, 2021

Review comment responded on May 31, 2021

Dear Valued Guest, Thank you for rating your experience with us. We appreciate you choosing us as your vacation destination and hope you can visit us in the near future.Regards

5
Everyone

Wonderful people and property. Even with restrictions for the pandemic a great experience.

By , from AL, US on Dec 21, 2020

Review comment responded on Dec 21, 2020

Dear Valued Guest, Thank you for rating your recent experience and we are truly honored to receive such a perfect rating. We look forward to hosting you again in the future.Regards

5
Friends

I enjoyed everything about it. Was my first all inclusive. Staff is very friendly and helpful.

By on Feb 5, 2020

Review comment responded on Feb 6, 2020

Dear Valued Guest, Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us. We are happy you had a wonderful stay and our team anticipates your return. Regards, Rudy Richardson General Manager

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Gros Islet, Gros Islet, LC01101
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