The beautiful views and wonderful staff made this better than we imagined. We have some very memorable moments from this vacation and will definitely return to the same resort.
The staff went above and beyond for our honeymoon!! Definitely recommend!
Enjoyed my stay .
Wonderful people and property. Even with restrictions for the pandemic a great experience.
I enjoyed everything about it. Was my first all inclusive. Staff is very friendly and helpful.
Most property itself was very nice. But some of the amenities were very outdated or just in poor condition. Their service was sub par on most fronts and the food was average at best. The resort constantly runs out of stock, even on what appeared to be a very slow week (most rooms were empty).
Property was beautiful but unfortunately, the staff was horrible - very slow and unfriendly. For the price you pay for the resort, the service should be much better and the staff much friendlier. When wanting or needing something from a waiter/waitress, you sometimes needed to ask 4 times to finally get what you asked for. Property also seams poorly built and I can’t see it standing for much longer. Everything is beautiful there but often you find things leaking or not working properly. Rooms have a very musty smell and showers smelt damp (almost like when you leave towels in the wash).
Food was inedible. Check in staff was awful. Other staff were fantastic!
This was the best resort I been to.. the staff was amazing.. service was excellent. The resort was beautiful! I will recommend it to everyone.. atmosphere was amazing.. The resort was beautiful.. I enjoyed my stay with my husband. I will be back with my kids
Hotel is beautiful with amazing views. The staff is friendly. The rooms are amazing with soaking tub and double rain shower heads. Highly recommend and will hopefully be back sometime in the future
Great Environment, More/Exciting Entertainment would make things more EXCITING!
The resort was beautiful and the staff was very friendly. We enjoyed all of the restaurants and bars. The nightly entertainment was great.
Located in Cap Estate, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is adjacent to Windward Islands and within a 10-minute stroll of Smugglers Cove. This 290-room, 4.5-star property has 4 outdoor pools along with a full-service spa and 9 restaurants.
There are ample dining options with 9 onsite restaurants, including Gourmet Marche, which specializes in local and international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
The 290 rooms have an array of amenities, including free minibar items, balconies, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Ceiling fans, safes, and ironing boards are also standard.
Guests of Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort have access to a full-service spa, 4 outdoor pools, and a nightclub. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
The beautiful views and wonderful staff made this better than we imagined. We have some very memorable moments from this vacation and will definitely return to the same resort.
The staff went above and beyond for our honeymoon!! Definitely recommend!
Dear Valued Guest, Thank you for sharing this perfect review for us and we appreciate knowing that your stay was memorable. Definitely looking forward to hosting you again soon. Regards
Dear Valued Guest, Thank you for rating your experience at our resort and we are truly sorry for not being able to meet your expectations during this trip. Please allow us another opportunity to restore confidence in our brand. Regards
Dear Valued Guest, Thank you for rating your experience at our resort and we are truly sorry for not being able to meet your expectations during this trip. Please allow us another opportunity to restore confidence in our brand. Regards
Enjoyed my stay .
Dear Valued Guest, Thank you for rating your experience with us. We appreciate you choosing us as your vacation destination and hope you can visit us in the near future.Regards
Wonderful people and property. Even with restrictions for the pandemic a great experience.
Dear Valued Guest, Thank you for rating your recent experience and we are truly honored to receive such a perfect rating. We look forward to hosting you again in the future.Regards
I enjoyed everything about it. Was my first all inclusive. Staff is very friendly and helpful.
Dear Valued Guest, Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us. We are happy you had a wonderful stay and our team anticipates your return. Regards, Rudy Richardson General Manager
Most property itself was very nice. But some of the amenities were very outdated or just in poor condition. Their service was sub par on most fronts and the food was average at best. The resort constantly runs out of stock, even on what appeared to be a very slow week (most rooms were empty).
Dear Valued Guest, We would like to thank you for taking the time to advise us of your recent stay. We appreciate your valuable feedback as it helps us identify the areas we can improve our guest experiences. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to remedy these issues. We are kindly asking for another opportunity to deliver a better vacation experience. Regards
Property was beautiful but unfortunately, the staff was horrible - very slow and unfriendly. For the price you pay for the resort, the service should be much better and the staff much friendlier. When wanting or needing something from a waiter/waitress, you sometimes needed to ask 4 times to finally get what you asked for. Property also seams poorly built and I can’t see it standing for much longer. Everything is beautiful there but often you find things leaking or not working properly. Rooms have a very musty smell and showers smelt damp (almost like when you leave towels in the wash).
Dear Valued Guest, Thank you for your review of your stay with us. We sincerely regret the shortfalls and inconveniences you mentioned above and understand how it resulted in your vacation being less than what you anticipated. Your concerns have not been ignored and our team is in the process of rectifying imperfections experienced by our guests. We thank you again for bringing this concerns to our attention and we are truly sorry for any inconveniences caused. Looking forward to another opportunity to serve you better. Regards
Dear Valued Guest, Thank you for rating your recent experience at our resort. We look forward to meeting you again.Regards
Dear Valued Guest, Thank you for taking the time to share your experience at our Royalton Saint Lucia. Its customers like you that make our job wonderful. We promise to deliver another AllInLuxury® vacation experience upon your next visit and overjoyed to receive your compliments and appreciation. We hope to serve you again and recommend that you bring your friends and family! We will ensure they all enjoy the same quality of service as you have. Warmest Regards,