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Grand Mercure Solo Baru

3.5 star property

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Photo gallery for Grand Mercure Solo Baru

Banquet hall
2 bars/lounges, poolside bar
Outdoor pool
Reception hall
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Ir. Sukarno Solo Baru, Grogol, 57552
  • Place, Hartono Mall
    โ€ช6 min walkโ€ฌ
  • Place, Surakarta Warga College of Technology
    โ€ช17 min walkโ€ฌ
  • Place, Universitas Sebelas Maret
    โ€ช7 min driveโ€ฌ
  • Airport, Yogyakarta (JOG-Adisucipto Intl.)
    โ€ช109 min driveโ€ฌ

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout drapes, rollaway beds, free WiFi

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | In-room safe, blackout drapes, rollaway beds, free WiFi

Deluxe Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, blackout drapes, rollaway beds, free WiFi

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | In-room safe, blackout drapes, rollaway beds, free WiFi

Executive Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, blackout drapes, rollaway beds, free WiFi

Executive Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout drapes, rollaway beds, free WiFi

Junior Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, blackout drapes, rollaway beds, free WiFi

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Grogol

Located within a 5-minute walk of Hartono Mall, Grand Mercure Solo Baru is within a 15-minute stroll of Surakarta Warga College of Technology. This 3.5-star hotel has 348 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool. Located centrally in Grogol, it's connected to a shopping center and also close to Kraton Surakarta and Klewer Market.

What's nearby

  • Hartono Mall - 6 min walk - 0.4 miles
  • Surakarta Warga College of Technology - 17 min walk - 0.9 miles
  • Kraton Surakarta - 4 min drive - 2.4 miles
  • Solo Paragon Lifestyle Mall - 5 min drive - 3.2 miles
  • Universitas Sebelas Maret - 7 min drive - 4.5 miles

Getting around

  • Solo Jebres Station - 16 min drive
  • Surakarta (SOC-Adisumarmo Intl.) - 35 min drive

Restaurants

  • โ€ชPizza Hut - โ€ฌ4 min walk
  • โ€ชAyam Goreng kampung Mbak Nana - โ€ฌ3 min walk
  • โ€ชDouble Decker Casual Dining - โ€ฌ4 min walk
  • โ€ชSate Babi "Ong" Solo Baru (Cabang Ir. Juanda / Sorogenen) - โ€ฌ3 min walk
  • โ€ชDepot Ujang - โ€ฌ2 min walk

About this property

Grand Mercure Solo Baru

Guests of Grand Mercure Solo Baru enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for IDR 150000 per room one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this hot springs hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and TVs with cable channels and DVD players. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bhuvana. Services include hot stone massages and massages. The spa is equipped with a sauna and a hot tub. The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

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Novotel Solo
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8.2 out of 10, Very Good, 116 reviews
$32 nightly
The price is $35
Jun 14 - Jun 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:30 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 135,000 for adults and IDR 135,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant

Restaurants on site

  • Chrystal Sapphire Coffee
  • Pool Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Vegetable garden

Full-service spa

  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 10 kids stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 450000.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 135000 for adults and IDR 135000 for children
  • Airport shuttle fee: IDR 150000 per room (one-way)
  • Rollaway bed fee: IDR 450000.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 55112, 9120007180942

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • At check-in, guests must provide a negative Antigen COVID-19 test result.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Best Western Premier Solo Baru Hotel Grogol
Grand Mercure Solo Baru Hotel
Grand Mercure Solo Baru Grogol
Best Western Premier Solo Baru
Grand Mercure Solo Baru Hotel Grogol

Frequently asked questions

Are free cancellation options available at Grand Mercure Solo Baru?

Grand Mercure Solo Baru provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Grand Mercure Solo Baru?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Solo Baru on Jun 22, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Grand Mercure Solo Baru?

This hotel is located in Grogol within a short 5-minute walk of Hartono Mall. You'll also find Kraton Surakarta and Mangkunegaran Palace within a short drive.

Is parking available on site at Grand Mercure Solo Baru?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Grand Mercure Solo Baru?

Bhuvana is the hotel's spa and services include hot stone massages and hot springs.

Does Grand Mercure Solo Baru have a casino on the premises?

No, Grand Mercure Solo Baru doesn't have a casino.

Is there an indoor pool at Grand Mercure Solo Baru?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Grand Mercure Solo Baru?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Does Grand Mercure Solo Baru have a hot tub?

No, but this hotel does have hot/mineral springs.

Does Grand Mercure Solo Baru have a restaurant that serves breakfast?

Yes, Grand Mercure Solo Baru has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Does Grand Mercure Solo Baru allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Mercure Solo Baru.

Does Grand Mercure Solo Baru have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Mercure Solo Baru?

The closest major airport to Grand Mercure Solo Baru is Surakarta (SOC-Adisumarmo Intl.), which is 10.5 mi away (35 minutes by car). Another top airport is Yogyakarta (JOG-Adisucipto Intl.), which is around 29 mi away.

Are there rooms with balconies that I can book at Grand Mercure Solo Baru?

No, you won't find guestrooms with balconies at Grand Mercure Solo Baru.

Does Grand Mercure Solo Baru host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Mercure Solo Baru.

Grand Mercure Solo Baru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 81 reviews
Rating 8 - Good. 30 out of 81 reviews
Rating 6 - Okay. 6 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late and ordered room service dinner. Food was great, staff super helpful and friendly. Breakfast buffet also excellent. Enjoyed our short stay and will stay here again next trip to Solo.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kaleo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay here, the staff very helpfulโค๏ธโค๏ธโค๏ธ
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

sudarsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love this hotel

Nice hotel in solo, walkable to shopping center.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time staying here. Extremely nice place. Great breakfast, nice pool, great location, comfortable bed, friendly staff, great views, very safe and chill place. There may be some little things others may nit pick about, but for me, itโ€™s a perfect place to stay. A home away from home. My go to hotel when I visit Indonesia again.
Stayed 9 nights in Sep 2025
Verified

8/10 Good

GOH Phuay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and check out. Comfortable and clean
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was beautiful, attractive and well lit. The staff has been attentive, helpful and very sweet-natured. I was very pleased with this property.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an inconvenient suburb. At least the mall next door had some restaurants and a drugstore.
Verified

4/10 Poor

JOSEPH

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were great, accommodating and friendly! The hotel itself was very poorly maintained and dirty. The area was good and accessible for walking.
Stayed 1 night in May 2024
Verified

4/10 Poor

Hidajat

Disliked: Property conditions & facilities, room comfort
The hotel interior is outdated, furniture, carpets need to be updated.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

VIJAY

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst ever experience in last 5 years.

My room was not so clean, wall papers already started coming out. bed lines were already at last stage life, must be changed. lots of stain on quilts. option for breakfast were limited, service by support staff was lowest level, we had to remind 2-3 time for even getting warm drinking water.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Sang

Liked: Staff & service, property conditions & facilities, room comfort
๋Œ€์ฒด๋กœ ๋งŒ์กฑํ–ˆ์Šต๋‹ˆ๋‹ค.
Stayed 1 night in Jul 2024
Verified

8/10 Good

marioza

Liked: Cleanliness, staff & service
nice place to stay, just have minor for the bathroom facilities.
Stayed 1 night in Dec 2022
Verified

8/10 Good

BUDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for relax
Stayed 1 night in Jun 2022
Verified

8/10 Good

VIJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place to stay

Itโ€™s always good to stay here, comfortable rooms and good service. Only thing matters is lifts are not managed well. Breakfast time it was too crowded, must find bigger space.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, and good location
Stayed 2 nights in May 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/C unit either is too cold or too warm, same with water... too cold or scalding hot
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Worst hotel I have ever stayed

This hotel is worst hotel since I have ever stayed for 5 years of travelling all over the world and stay more than 70 day in a year. (I have stayed totally more than 400 night)I strongly do not recommend you stay here.And I have decided not to stay only this hotel but also this chain hotel. The reason why I do not want to stay this hotel anymore is 100% come from reception staff.The problem is reception staff attitude and education level.They do not have neither responsibility and hospitality. First,you have to wait for several min for checking in because I do not know why they need to check so many things and get visitor wait so long.And they seems not to feel sorry.In other normal hotel,all we have to do is just show our ID such as passport and it will be done but this hotel is not. Next, I would like to tell you their hospitality.At the night ,somehow I booked wrong date and need to re-book.Reception said there were several room were available so I requested them to change. In fact,I did same thing for before 2 times, but reception were quiet helpful and easily to change the booking.Because I knew that,I requested them again and again but they told me just"NO". They were about to get me double payment but I noticed it so it can be stopped. I had to call this website customer service and off course , it can be changed.I lost around one hours , even I was so tiered after finishing one day working and moving from other city.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 punten ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ

geweldig Hotel - Schoon - Netheid- goede service- vriendelijk personeel - complete faciliteiten en een goede locatie!!๐Ÿ‘๐Ÿ‘๐Ÿ‘
Stayed 8 nights in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
So many elevators, but not coordinated, during weekends a nightmare to wait, and get squeezed inside, very uncomfortable.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Byungyoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in solo

The best hotel in Solo area. You should try the pool. Right next to the mall. Room is spacious and clean.
Stayed 1 night in Jun 2019
Verified

8/10 Good

๏ฝˆ๏ฝ‰๏ฝ’๏ฝ

Liked: Cleanliness
Disliked: Staff & service
ๆœ้ฃŸไผšๅ ดใŒใ™ใ”ใๆททใ‚“ใงใ„ใฆใ€ๆ–™็†ใ‚’ใจใฃใฆๅพ…ใค็พฝ็›ฎใซใ€‚ใใฎๅพŒ็ฉบๅธญใ‚’ใจใฃใฆ็€ๅธญใงใใŸใ€‚ๅ…ฅๅ ดๅˆถ้™ใ™ใ‚‹ใจใ‹ใ€ไฝ•ๆ™‚ใ‹ใ‚‰ไฝ•ๆ™‚ใพใงๆททใ‚€ใจใ‹ใ€ๆฌกๅ›žใ‹ใ‚‰ใฏๆฌฒใ—ใ„ใ€‚ ใƒ•ใƒญใƒณใƒˆใ‚„้ƒจๅฑ‹ใฎใ‚ขใƒกใƒ‹ใƒ†ใ‚ฃใชใฉใฏไธๆบ€ใชใ—ใ€‚ใŸใ ใ€ใƒŸใƒ‹ใƒใƒผใซใคใ„ใฆใฏใ€ไฝฟ็”จใฎๆœ‰็„กใ‚’่žใ‹ใชใ‹ใฃใŸใ‚‰ใ€ๅ†ท่”ตๅบซใŒไฝฟ็”จใงใใ‚‹ใ€‚ไฝฟ็”จใ—ใชใ„ใจ็ญ”ใˆใ‚‹ใจใ€้ตใŒใ‹ใ‹ใ‚Šใ€้šฃใฎใ‚นใƒผใƒ‘ใƒผใง่ฒทใ„็‰ฉใ—ใฆใ‚‚ๅ†ท่”ตไฟ็ฎกใงใใพใ›ใ‚“ใ€‚
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Eduard alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great room bad service and staff

Its a 4 star hotel but the mentality of the staff is a 1 star or no star hotel. Once you book and pay the room through hotels.com. The hotel is sending you an email that your creditcard needs to be verified and not indirectly guaranteed your stay. You will have to fill-in an additional form where u need to fill in all details re your creditcard. I called hotels.com and complaint about this. I even contact my bank why ny creditcard was not able to verified. It is a shock if u find out if you already paid that the booking is cancelled because your creditcard. At the end after our complaint we found that this hotel has his own rules about creditcards, we will make an official complaint about this. If you ever book this hotel and you encounter the same issue as above. Ditectly contact customer service of hotels.com. Further about the hotel, the room is tidy and big. But the breakfast during the weekends looks like a big bazaar where u have no privacy as you sit at 1 round table wii other people. We didnot like this kind of standard for a 4 star hotel. The room again is good, but the system management needs to change from top down.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

sung hoon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

ํ˜ธํ…” ์ž์ฒด๋Š” ์ข‹์œผ๋‚˜ ์šด์˜์€ ์ข€.....

์šฐ์„  The Park ์‡ผํ•‘๋ชฐ ๋ฐ”๋กœ ์˜†์ด๋ผ ์ฃผ๋ณ€ ํŽธ์˜์‹œ์„ค์„ ์ข‹์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ํ˜ธํ…” ์ž์ฒด๋„ ๊นจ๋—ํ•˜๊ณ  ๋ฐฉ๋„ ํฌ๊ธฐ๋„ ์ ๋‹นํ•˜๊ณ  ์ข‹์•„์š”. ๋‹จ ๋‚ด๋ถ€ ์„œ๋น„์Šค์™€ ์‹œ์„ค๋ฌธ์ œ๊ฐ€ ์žˆ๋„ค์š”. ์šฐ์„  ์—˜๋ฆฌ๋ฒ ์ดํ„ฐ๊ฐ€ ๋ถˆํŽธํ•ฉ๋‹ˆ๋‹ค. ์ˆ˜๋Ÿ‰์€ ์ถฉ๋ถ„ํ•œ๊ฒƒ ๊ฐ™์€๋ฐ ์šด์˜์ด ์ข€ ๋ณ„๋กœ์ธ๋“ฏํ•ด์š”. ํŠนํžˆ ์•„์นจ, ์ €๋… ์‹œ๊ฐ„์—๋Š” ํ•œ๋ฒˆ ํƒ€๋ ค๋ฉด 10๋ถ„ ์ด์ƒ ๊ธฐ๋‹ค๋ฆฌ๊ณค ํ•ฉ๋‹ˆ๋‹ค. ์กฐ์‹ ๋ ˆ์ŠคํŠธ๋กœ๋ž‘ ๋ฐ ํŽธ์˜ ์‹œ์„ค์€ ํ•ญ์ƒ ์‚ฌ๋žŒ์ด ๋งŽ์•„์„œ ์ด์šฉํ•˜๊ธฐ ๋ถˆํŽธํ•ด์š”. ๊ฒฐ์ •์ ์œผ๋กœ ์•„์‰ฌ์šด๊ฑด ์„ธํƒ๋ฌผ์ด ๋ถ„์‹ค๋๋Š”๋ฐ ์ฐพ์ง€ ๋ชปํ–ˆ์Šต๋‹ˆ๋‹ค. ๋ถ„์‹ค์— ๋Œ€ํ•œ ๋ณด์ƒ๋„ ์—†๋”๊ตฐ์š”. ๊ทธ๋ฆฌ๊ณ  ์›๋ž˜ ๊ณ„ํš๋œ ์ผ์ • ๋ณด๋‹ค 1์ผ ์ผ์ฐ ์ฒดํฌ ์•„์›ƒ์„ ํ–ˆ๋Š”๋ฐ ์ˆ˜์ˆ˜๋ฃŒ๋ฅผ ์ œ์™ธํ•˜๊ณ  ํ™˜๋ถˆ์„ ์š”์ฒญํ–ˆ์ง€๋งŒ ํ™˜๋ถˆ ๋ถˆ๊ฐ€ํ•˜๋”๊ตฐ์š”. ์ด๋ถ€๋ถ„์€ ์ €ํฌ ์ž˜๋ชป์ด๋ผ ์–ด์ฉ”์ˆ˜๋Š” ์—†์ง€๋งŒ ์•„์‰ฌ์šด ๋ถ€๋ถ„์ž…๋‹ˆ๋‹ค.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Dr Dharma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyaman dan damai

Bagus dan bersih
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Me and my family had a pleasant stay at this hotel. The staff were friendly and the breakfast was good. The rooms were also neat and clean. I would come back to this hotel again.
Stayed 1 night in Feb 2019

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