Mercure Glasgow City Hotel3.0 out of 5.0
Recent guest reviews
Yes, it's not a plush 5* hotel, but the quality and standard of room for a mid-range city centre hotel was ideal. The room was clean, bed was comfy and yes there was a bit of noise outside, but the hotel is bang in the centre of a busy city - if you want silence, stay further afield!
One night stay, one person. I arrived early, and was pleased to be able to check into my room by noon. Very helpful staff on reception. Location of hotel is brilliant, two minute walk from Museum of Modern Art. OK, this is a dated building, and rooms (mine at least) would benefit from modernisation. However, the price reflected this, which I felt was very good value. Also, excellent value (if booked in advance) hearty breakfast. Highly recommended.
My sister and I stayed 2 nights here arriving home last night. We got a deal with itison and decided to try it out. Although the room was small it had everything we required. Yes, it could do with a bit of an upgrade but it was clean with a comfy bed. The Hotel is so well positioned with a few minutes walk to the train station and all the shops. Breakfast was self service and very good. Lovely fresh fruit and yogurt and the hot food was very appetizing. I must say a big thank you to the staff. The cleaner, receptionist and waitress were so helpful, cheerful and made our stay very pleasant. We recommend the Mercure and we will return.
Good location, reasonable breakfast, small poor quality and tired room in need of total redecoration. Staff were very courteous, efficient and helpful. Breakfast opening was quite late for people requiring an early start.
Let’s put it this way- I am glad work are paying for this room and not me. The lobby area is nice but as soon as you get into the rooms they are terribly dated. Windows don’t close properly, noisy heating pipes, and some of the most uncomfortable pillows I have ever had the misfortune to sleep on. Plus side-the staff are all without exception lovely.
It was always my conviction that Mercure hotels meant a certain standard but boy was I wrong. The room is as big as the bed, the window tiny, the noise in the back alley starting 5 o’clock, no way you get a good night sleep. When did somebody come by last and rated this 3 stars?? Even the coffee at Breakfast is terrible. I am an Accor platinum member. I begged for a better room, they said sorry we are booked out, maybe tomorrow (repeat). And Don’t give me this “you never mentioned it during your stay”-nonsense, manager. I can tell you I will read Mercure reviews from now on instead of trusting your brand blind. The staff is lovely, by the way, so don’t blame them.
We stayed here for 3 night, the room was lovely very clean bath room was clean but door was not great at staying closed from the outside, staff were very friendly and helpful, location was perfect 👌, will definitely recommend it to family and friends, we also look forward to returning.
Stayed on a Saturday night. It was ok. Bedroom was very hot. Breakfast ok but not worth £15.95. Usually stay at the Premier Inn, but thought would give the Mecure a try. Think I will return to Premier Inn, breakfast cheaper and better.
Really decent place to stay rooms clean and tidy, bed comfortable room good and staff were great, breakfast was good and I would defiantly stay again, close to everything and I would say a good base if visiting Glasgow
The only positive about this hotel is the location. We booked pretty last minute, on the day of arrival so there wasn’t much choice however I wish we’d spent a bit more and stayed somewhere else. Decor was tired and room was tiny. The bathroom door wouldn’t close & every time we flushed the toilet, it sounded like the pride of Kent ferry was leaving port! Window was absolutely filthy and not fit for purpose. You could actually feel a draught coming through. There was cigarette burns on the ledge in the bathroom. Prestige room I think not. We returned to the hotel around 10pm, after a lovely day of sightseeing, shopping & dinner to be confronted by drug addicts sitting on the steps of the hotel. I’d like to add here that I’m Scottish & I don’t put my heating on at home until the 1st November... but the room was Baltic! No thermostat & only an ancient old radiator under the window. Neither myself or my partner managed to get it to work. I repeatedly woke during the night due to the cold & shouting outside. When we arrived we noticed Road resurfacing works outside, which didn’t bother us as it was the afternoon. However I was bothered at 7am on Sunday morning when they returned to complete their works!!! I realise this is not the hotels fault but the old windows & lack of soundproofing made it impossible to sleep. My partner went out to buy some coffees & I turned the TV on and watched Beechgrove garden, whilst wondering where my life had gone wrong.
Reviews from Trip Advisor
51% of guests recommend this hotelTotal of 1069 reviews