Glasgow Marriott Hotel4.0 out of 5.0
Recent guest reviews
Hotel is comfortable and clean as far as the accommodation goes However our check in was totally impersonal as we were ignored for a good 10 minutes whilst the only two at reception tried to sort out one issue with one small group Eventually got checked in and then told their only restaurant was closed. There was not much else open nearby either as it was 9pm on Sunday evening Luckily they were serving food in the bar until 11 pm! Even here we had to sort out a table for ourselves, moving chairs around and separating a table away from another etc However once settled the service and food which came was surprisingly nice Nice nachos, soup , lamb burger and toasted sandwiches Service was good and it was less busy by then so pleasantly surprised The room was comfortable - extremely good bedding and spacious with decent sized bathroom and air conditioning that was working if not brilliantly efficient. There was not a shower cubicle but there was a shower over the bath and good selection of toiletries to use plus large fluffy towels etc The hotel was very full and that was reflected in a 15 minute wait for a table for breakfast on Monday morning. The cooked breakfast was of good quality with a chef on hand for specific requests The cold buffet was of average quality All in all this stay was adequate and served the purpose with nothing to shout about
Sure, a number of reviews state it's a little dated. But great customer service makes up where the old wallpaper left off. Front desk staff was receptive and caring. Bar/lounge staff was attentive. No friendly. Room was quiet and nice temp.
We stayed here with a group of singers here for the Edinburgh Festival and a few other concerts. We arrived a day ahead of the rest of the group, having come a week early to drive the NC500. Check in was surprisingly seamless, especially when you consider that we arrived well before 3pm. The room was comfortable and clean, although on one afternoon we returned around 4pm and the room was still not made up. The breakfast is amazing-I wish I could have done justice to it, but had already 'eaten my way' through the Highlands. Having already been in Scotland for a week, laundry needed to be done-a lot of laundry. The hotel would do your laundry-but a pair of socks would cost nearly 3 pounds to be laundered. So we did our own in the sink, commandeering the rest of the bathroom for drying purposes. My socks took 3 days to dry. But I had clean laundry. The location may be a problem for some people, but wasn't for us, as we don't mind walking, and weren't out during the dark. Going into the center of the city won't take you past any dangerous spots, although some may be sketchier than others. The bar is somewhat understaffed, at least on the Sunday evening our group all arrived back at the same time, around 9pm,, hungry, and with the restaurant closed. I expect the bar doesn't usually get 25-30 hungry people at the same time on a Sunday night. But they accommodated us as well as they could, if slowly, and split our checks graciously.
I have been staying at the Marriott Glasgow for quite some time and I have seen the palpable decline in standards. Even minor requests cannot be fulfilled or take forever to be responded to, the room quality is not comparable to the other hotels in the vicinity (particularly the Dakota or the Radisson) and the breakfast spread is nothing to write home about. On the last several occasions, I have left the property quite disappointed - Marriott needs to invest in the property and help the staff who clearly want to help but somehow are unable to do so.
This visit I found that both check in and check out were slow. At check out I had to draw it to staffs attention that they needed more staff at the desk. To find there were two staff members in the office while a queue was building. We had a meal in the hotel during our stay and found the staff there very friendly and attentive. This is generally the case at this hotel with the staff, but please ensure staff are attentive to queues at check in and out. The general decorations and fixtures in the hotel large areas and rooms needs attention. It's well overdue a make over. This hotel offer great close connection to many of the great pubs and restaurants in the city and is reasonable close to the airport.
The hotel is near a highway & in a neighborhood that feels disconnected from the downtown area - which is probably a 15-20 min walk to downtown & 30 min to Glasgow Green - though not a pleasant walk. If there is a more pleasant route, the staff weren't sufficiently interested to offer it. The room was small & serviceable, but a little tired. WiFi 9.99£ for 24 hrs. Difficult to understand why WiFi is not free at the rate we paid. Getting to the Spa requires a convoluted indoor trip down many flights of stairs - or leaving the building. The spa was small & booked & seems not to have the resources or space to offer guests anything other than booked appointments. If it does, the staff did not mention other options to relax. Bar/restaurant was fine. People (guests?) napping in the lobby made it uncomfortable to sit in the lobby (not wanting to wake them). The hotel seems to be a hub for airline flight staff who were departing en mass when we arrived & a new large group was arriving when we were departing. It could have been coincidence of our timing, of course. Each flight attendant checked out individually, which probably makes sense, but it seemed they were "regulars" consuming the attention of the reception staff - & guests sleeping in the lobby left little place to wait comfortably while the flight staff checked out (or in). Perhaps it wd make sense to dedicate one reception staff member to the flight staff and another to other guests. When we return to Glasgow for our flight home, we've chosen a different hotel.
I stayed here for ten days on two occasions. The hotel is outdated. Rooms are terrible with a weird smell. I arrived in the night with no one helping me with the luggage that I had to get the hotel trolly to push my stuff in. Quick check in. Opt for the radisson it has a better location and service.
On entering the hotel I did not get the Wow factor of the usual Hotel chain. Although I had stated I needed early check in, I had to wait hours for my room ( surprising as we paid for an executive room ). Once we got to our room , the room was standard and had the facilities you would expect. However the bathroom was another story. For the hotel chain I know the standard it should be but the bathroom was below standard. It actually reminded me of a 2 * hotel I had stayed in abroad!!! Also the shower was useless and it was not worth it. When we had a problem with our thermostat we were told it would be resolved. However our room was still cold and we still could not get a little warm air. Ridiculous especially as we had told reception about it!! I was excited about the breakfast but was yet again disappointed. On arriving at 910 am there were no eggs, bacon or sausage. I was told it was being cooked and coming out soon. In that time I had cereal , toast and a croissant. By 930 only egg and sausage had come out on the buffet. By the time bacon arrived the sausage had all gone. At this point I could not be bothered to wait again for a long time for hot food. This should not happen when I paid so much for the room and breakfast. If I were you I would book with Holiday Inn Express down the road - you will get beyter service and room there !
We stayed at the Marriott overnight when celebrating my husbands 40th. It was a lovely stay and the staff were very friendly. When we arrived at the room, the staff sent up balloons and complimentary wine which I thought was a lovely touch. We also used the spa at the hotel. The treatments were great and very relaxing. The pool area was being used for swimming lessons, which wasn't quite the serene relaxing area I'd thought it would be, but it was still enjoyable. We had a superior deluxe room. The beds were comfy and the pillows were great. The air con was very noisy though. We also had a hen party on our floor but the only time we heard them was when they passed the door. I'd definitely stay again.
My partner and I stayed at the Glasgow Marriott recently for a long weekend. Our main reason: a big social event at the hotel, but also to enjoy this vibrant city. As mentioned, the hotel is a little worn and dated in all respects, but nevertheless, it was a comfortable and relaxing stay, and the staff we encountered were all friendly and efficient. We stayed B&B. One gripe: I am not vegan or vegetarian; however, I only eat organic/free range - dairy/poultry/meat products. I had to ask - via reception - if the eggs were free range, they were, but kitchen staff were unclear about pork etc. Surely they should know? I would expect Marriott hotels to give clear signage in their restaurants regarding this matter so that customers can make an informed choice.
- Close to Gallery of Modern Art and George Square
- Free WiFi in public areas
- Onsite dining
Located in Anderston, Glasgow Marriott Hotel is within a mile (2 km) of popular sights such as Gallery of Modern Art and George Square. This 302-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool. Located in central Glasgow, the hotel is also near The SSE Hydro and Scottish Exhibition and Conference Centre.
This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All of Glasgow Marriott Hotel's 302 rooms are air-conditioned and have an array of amenities, including coffee makers, laptop-compatible safes, and phones. Guests can expect to find WiFi and 32-inch LCD TVs with satellite channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are other standard amenities.
Guests of Glasgow Marriott Hotel enjoy a full-service spa, an indoor pool, and a fitness center. Self parking is available for GBP 10.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 15 meeting rooms.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 1950 reviews