Skip to main content
Beginning of main content

Recent guest reviews

After a long drive we arrived. The dark-haired desk clerk told us we did not have a reservation. We told her we had our confirmation, and she told us the room was double-booked and the prior reservation booked a year ago. She then proceeded to tell us she emailed us. After we told her we had our Orbitz confirmation number and told her the room we were supposed to stay in she said they did not book through Orbiz, only Expedia, and then proceeded to tell us she didn't have our email, after already telling us she had tried to notify us, which was obviously a lie. All she said was "sorry" and did not offer to help us find another location to stay at or anything. She barely looked at us in the face. It is our opinion they got a higher cost for the cabin, which is why they could care less about our reservation, which was booked several months before our trip. I would not recommend this place based on this kind of customer service to ANYONE!

We booked the hotel to stay overnight before hiking the North Country Trail. The hotel is nice and clean, located about a mile from downtown Grand Marais where one can go for meals. The room has refrigerator and tv. The hotel provides home style continental breakfast. The only drawback is that there is no transportation provided between the hotel and the trail head (or to downtown) - no courtesy shuttle, no taxi. We needed transportation to the trail head as we parked our car at the hiking destination at Munising Falls.

I was pleasantly surprised with how nice of an accommodation Hilltop was. We stayed in the "motel" part, but after finding out about the lack of places to eat in Grand Marais, I probably would've opted for the cabin so that we could cook. It was a very nice, clean, quiet place to stay and close to everything in Grand Marais, including Sable Falls and the log slide overlook.

N14176 Ellen St Grand Marais MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • Free parking
  • Laundry facilities

Located within a 5-minute walk of Lake Superior, Hilltop Cabins and Motel is within a mile (2 km) of Pickle Barrel House Museum. Each of the 12 rooms at this hotel includes a sitting area, a refrigerator, and a microwave.


Dining

Start your day off right with a free continental breakfast.


Rooms

The 12 accommodations feature sitting areas. TVs come with cable channels. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Guests of Hilltop Cabins and Motel enjoy free WiFi in public areas, an arcade/game room, and laundry facilities. Free parking is available if you drive. Friendly staff can provide tour or ticket assistance, and also offer advice about sightseeing. This smoke-free hotel also has barbecue grills.

Room options

Cabin, 3 Bedrooms, Jetted Tub, Lake View (The Loon)

4 Twin Beds | Sleeps 6

Standard Room, 1 Queen Bed, Kitchenette (The Wolf)

1 Queen Bed | Sleeps 2

Cabin, 3 Bedrooms, Jetted Tub, Lake View (The Moose)

4 Twin Beds | Sleeps 6

Cabin, 2 Bedrooms, Kitchen (The Neighbors)

2 Queen Beds | Sleeps 4

Guest reviews for Hilltop Cabins and Motel

Everyone (3)
1

poor management and customer service

Everyone

After a long drive we arrived. The dark-haired desk clerk told us we did not have a reservation. We told her we had our confirmation, and she told us the room was double-booked and the prior reservation booked a year ago. She then proceeded to tell us she emailed us. After we told her we had our Orbitz confirmation number and told her the room we were supposed to stay in she said they did not book through Orbiz, only Expedia, and then proceeded to tell us she didn't have our email, after already telling us she had tried to notify us, which was obviously a lie. All she said was "sorry" and did not offer to help us find another location to stay at or anything. She barely looked at us in the face. It is our opinion they got a higher cost for the cabin, which is why they could care less about our reservation, which was booked several months before our trip. I would not recommend this place based on this kind of customer service to ANYONE!

By , from Detroit on Aug 15, 2017

4

night stay before nct hike

Everyone

We booked the hotel to stay overnight before hiking the North Country Trail. The hotel is nice and clean, located about a mile from downtown Grand Marais where one can go for meals. The room has refrigerator and tv. The hotel provides home style continental breakfast. The only drawback is that there is no transportation provided between the hotel and the trail head (or to downtown) - no courtesy shuttle, no taxi. We needed transportation to the trail head as we parked our car at the hiking destination at Munising Falls.

By , from Okemos, Michigan on Aug 29, 2016

5

nice place to stay

Everyone

I was pleasantly surprised with how nice of an accommodation Hilltop was. We stayed in the "motel" part, but after finding out about the lack of places to eat in Grand Marais, I probably would've opted for the cabin so that we could cook. It was a very nice, clean, quiet place to stay and close to everything in Grand Marais, including Sable Falls and the log slide overlook.

By , from Livonia, MI on Aug 18, 2016

url importing http://www.orbitz.com/Grand-Marais-Hotels-Hilltop-Cabins-and-Motel.h5202899-p2.Hotel-Reviews
There was an error importing /Grand-Marais-Hotels-Hilltop-Cabins-and-Motel.h5202899-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Grand-Marais-Hotels-Hilltop-Cabins-and-Motel.h5202899-p2.Hotel-Reviews