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Lopesan Villa del Conde Resort & Thalasso

5.0 star property

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Photo gallery for Lopesan Villa del Conde Resort & Thalasso

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Lobby
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Mar Mediterraneo 7, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Maspalomas Lighthouse
    ‪7 min walk‬
  • Place, La Charca Lagoon
    ‪8 min walk‬
  • Place, Maspalomas Golf Course
    ‪5 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room, Terrace, Garden View

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Terrace, Garden View

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Terrace (Unique)

Junior Suite, Terrace (Unique) | Living room | 43-inch TV with satellite channels, Netflix, streaming services

Junior Suite, Terrace (Unique)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Senior Suite, Terrace (Unique)

Senior Suite, Terrace (Unique) | Premium bedding, down comforters, minibar, in-room safe

Senior Suite, Terrace (Unique)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Double Room, Terrace

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Terrace

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Terrace, Garden View

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Terrace, Garden View

  • Garden view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room (Unique)

Deluxe Double Room (Unique) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room (Unique)

  • Partial ocean view
  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Terrace

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Terrace

9.0 out of 10
Wonderful
(82 reviews)
  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

San Bartolomé de Tirajana

Located in Maspalomas within a short walk of Maspalomas Lighthouse, Lopesan Villa del Conde Resort & Thalasso is within a few miles (5 km) of other popular sights such as Maspalomas Dunes. This 561-room, 5-star hotel welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • Maspalomas Lighthouse - 7 min walk - 0.4 miles
  • Maspalomas Beach - 8 min walk - 0.5 miles
  • La Charca Lagoon - 8 min walk - 0.5 miles
  • Meloneras Beach - 10 min walk - 0.6 miles
  • Maspalomas Golf Course - 5 min drive - 1.2 miles

Getting around

  • Gran Canaria Airport (LPA) - 33 min drive

Restaurants

  • ‪Sa-Wa-Dee Thai Restaurant & Bar - ‬4 min walk
  • ‪Terraza La Sirena - ‬3 min walk
  • ‪Marula Lopesan Baobab - ‬3 min walk
  • ‪Shiva Bar - ‬3 min walk
  • ‪rosebar - ‬2 min walk

About this property

Lopesan Villa del Conde Resort & Thalasso

Guests of Lopesan Villa del Conde Resort & Thalasso have access to a full-service spa, 6 outdoor pools, and a children's pool. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
43-inch TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include furnished balconies, minibars, and safes.
An outdoor tennis court and a health club are featured at the hotel. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Corallium Thalasso Villa del Conde has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Lopesan Costa Meloneras Resort & Spa
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  • Hot tub
  • Spa
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9.2 out of 10, Wonderful, 1,003 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • 2 poolside bars
  • 5 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alpendre
  • La casa vieja
  • La Plaza
  • Ovo

Things to do

  • 27-hole adjacent golf course
  • 6 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.50 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

LOPESAN Villa Conde Resort & Thalasso
LOPESAN Villa Conde Resort & Thalasso San Bartolome de Tirajana
Lopesan Villa Conde Resort Thalasso San Bartolome de Tirajana
LOPESAN Villa Conde Thalasso San Bartolome de Tirajana
Lopesan Villa Conde Thalasso San Bartolome de Tirajana
Hotel Lopesan Villa del Conde Resort & Thalasso
LOPESAN Villa del Conde Resort Thalasso
Lopesan Villa Conde Thalasso
Lopesan Villa Conde Resort Thalasso
Lopesan Del Conde & Thalasso
Lopesan Del Conde & Thalasso
Lopesan Villa del Conde Resort Thalasso
Lopesan Villa del Conde Resort & Thalasso Hotel

Frequently asked questions

Is free cancellation available at Lopesan Villa del Conde Resort & Thalasso?

Lopesan Villa del Conde Resort & Thalasso offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Lopesan Villa del Conde Resort & Thalasso?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Lopesan Villa del Conde Resort & Thalasso on Apr 12, 2026 start from $338, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Lopesan Villa del Conde Resort & Thalasso?

This hotel is situated in Maspalomas within a 10-minute walk of Maspalomas Lighthouse and La Charca Lagoon. You'll also find Yumbo Shopping Center and Maspalomas Dunes within a short drive.

Is there parking available at Lopesan Villa del Conde Resort & Thalasso?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa at Lopesan Villa del Conde Resort & Thalasso?

Corallium Thalasso Villa del Conde is the hotel's spa and services include prenatal massages, Swedish massages, hydrotherapy, and body wraps.

Does Lopesan Villa del Conde Resort & Thalasso feature a casino?

No, Lopesan Villa del Conde Resort & Thalasso doesn't have a casino.

Will I find an indoor pool at Lopesan Villa del Conde Resort & Thalasso?

No, this hotel doesn't have an indoor pool; however, there are 6 outdoor pools.

What will couples enjoy most about a stay at Lopesan Villa del Conde Resort & Thalasso?

This waterfront hotel offers plenty of amenities for couples including 6 outdoor pools, 2 poolside bars, and a garden-view restaurant.

Does Lopesan Villa del Conde Resort & Thalasso have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Lopesan Villa del Conde Resort & Thalasso have a restaurant that serves breakfast?

Yes, Lopesan Villa del Conde Resort & Thalasso serves buffet breakfast for a surcharge each morning at La Plaza.

Will Lopesan Villa del Conde Resort & Thalasso allow pets to stay for free?

No, pets aren't allowed at Lopesan Villa del Conde Resort & Thalasso though service animals are welcome.

Are there connecting rooms at Lopesan Villa del Conde Resort & Thalasso?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Lopesan Villa del Conde Resort & Thalasso?

The closest major airport to Lopesan Villa del Conde Resort & Thalasso is Gran Canaria Airport (LPA), which is 21.8 mi away (33 minutes by car).

Can I book a room with a balcony at Lopesan Villa del Conde Resort & Thalasso?

Yes, every guestroom at Lopesan Villa del Conde Resort & Thalasso comes with a furnished balcony with some featuring ocean or garden views.

Does Lopesan Villa del Conde Resort & Thalasso have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Lopesan Villa del Conde Resort & Thalasso.

Lopesan Villa del Conde Resort & Thalasso Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jermain

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We went to the island for work, we’ve never stayed here. From the minute we walked in we were wowed by the place. It’s absolutely beautiful, the staff were super friendly and helpful and the rooms are enormous with everything you could even need inside. The grounds are huge and also stunning. I loved the salt water infinity pool. I recommend the breakfast too, every single breakfast item you could think of, they had. The only downside was the place was so huge we got lost a few times haha. I would love to stay here again!
Stayed 1 night in Nov 2025

6/10 Okay

Keith

Traveled with partner
Disliked: Amenities
The hotel is in need of much investment. The rooms are old fashioned and outdated. It is under resourced in many of the service areas and sadly, nothing resembling a 5 star hotel. Some of the staff are not particularly friendly and as witnessed on several occasions, the guests are treated poorly as "package holiday makers". On one night there was a very powerful storm and the result was that our room got flooded. I managed to mop all the water up that came through the window gaps, using every towel available. I spoke to the reception about this the following morning and the response was "so how many new towels do you want?" Not what I would call customer service! Many further points I could add but time doesn't permit!
Stayed 7 nights in Nov 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 7 nights in Sep 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would happily return

Lovely stay – spotless, spacious room and great breakfast buffet. Didn’t get to try the pools/spa but they looked great. Perfect location with easy access to the coastal path and restaurants. Very peaceful. Would love to return for a longer stay
Stayed 1 night in Jul 2025

10/10 Excellent

oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel with amazing staff. No complaints
Stayed 12 nights in Aug 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With every penny
Stayed 3 nights in Aug 2025

6/10 Okay

Lourda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not a 5 star

Fine if you get a cheap deal but not a 5 star- food for breakfast cold every morning, no matter what time you arrived for breakfast Special request made and agreed upon prior to travel on health grounds not honoured. Chairs on balcony very uncomfortable and sun chairs not too much better. However, excellent location near sea front. Some of the staff couldn’t be more helpful but customer services not unfortunately. Room is big and spacious but would really benefit from a proper fridge in the room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great for relaxation!
Stayed 6 nights in Jul 2025

10/10 Excellent

Letitia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fantastic stay. Lots of space, great food and amenities. Couldn’t fault anything.
Stayed 1 night in Jul 2025

6/10 Okay

andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Do not book if you want dinner it’s terrible

We had to complain constantly about the poor food at the evening buffet no al carte available We enddd up using sister hotels for dinner totally different experience This is not a 5 star property a 4 apart from the F&B that’s 2 star quality. Last night we were tired and went one last time no salad bar, pasta again mixed with meat, I had broccoli my daughter Chips !!!! Shocking
Stayed 7 nights in Jul 2025

10/10 Excellent

Sergey, Saint Petersburg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am 2nd time in this hotel with conference. All very nice, Good conditions, many different food in hotel’ restaurants, large pools and garden. Hotel is close to all activity of Maspalomas,
Stayed 4 nights in Jul 2025

6/10 Okay

Anthony

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Staff don’t speak English. Made us purchase a full adult meal for a child at lunch instead of a small portion.
Stayed 7 nights in Jul 2025

10/10 Excellent

ellie

Liked: Staff & service, property conditions & facilities, room comfort

Thank you Thomas for the service

This hotel is a bit unique.... it does not look like a hotel but like a church. Very interesting! Spoil in food choices..... a blessing and a curse... But, the most I loved was the balcony view to the sea, sun, moon. I appreciate the apology because it take humility to do it. I loved the feel... Having a bathtub ... was all the magic + night view to the MOON....I was looking for Thank you!
Stayed 5 nights in Jul 2025

8/10 Good

Gillian Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with excellent food and service in the half board buffet. Luxury spacious hotel room with a great selection of pools and extremely clean in all areas of the hotel. Situated by the coastal path to Melanores and Maspalomas The main downside of this beautiful hotel is some of its reception staff. On both check in and check out I found the attitude and support poor for a 5 star hotel and certainly not that you receive in the rest of the hotel. At check in you are given a map of the hotel, which is a resort so on many levels, and told to find your room. Unless of course as I did I requested to be shown and helped with my luggage. On check out, I was given an extension to my room stay free of charge. But on actual checking out the balance of my account had been taken from my credit card deposit without my prior checking the charge and then without offering me the opportunity to pay cash as I wanted to. It took another member of staff to credit my account and accept the cash. There are other instances when my enquiries at reception where met with members of staff stood in a huddle talking and ignoring my presence. Ive stayed at other Lopesan hotels in the area and the reception have always been extremely helpful. I also met another young couple checking out who experienced the check in and check out unhelpful service. If the got this area sorted it would be a 5 star excellent hotel!
Plaza area
View as the sun sets from the Plaza bar
View from the coastal path
Stayed 7 nights in Jun 2025

10/10 Excellent

Emily Jade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been absolutely wonderful. The staff are lovely and the property is very clean. The food has been really good every night and a lot of options. The spa is also amazing.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jessica Fay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel making for a most excellent break in a great part of GRAN CANARIA.
Stayed 5 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay.OVO restaurant was a real gem. Would 100% go again
Stayed 3 nights in May 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were amazing and the property was beautiful with 3 pools to choose from as well as a separate pool for kids and another pool for UNIQUE guests. The resort was beautiful however it is easy to get lost trying to find your room. I wouldn't say this is 5 star by many people's standard though it is more a 4 star. The only let downs were breakfast which was cold with uncooked baked beans, runny scrambled eggs, soggy cold hash browns, croissants from a packet that were dry and tasteless and hard cold eggs Benedict and fried eggs. The only part of breakfast that was hot were the freshly made omelettes. The other key down were the toiletries. They were all in squeeze bottles attached to the wall which is not what I would expect from a 5 star resort. There was no conditioner by the bath so to get the conditioner you walk to get out of the bath and walk over to the shower and squeeze the conditioner as hard as you could as it was almost impossible to get anything out of it and take it back into the bath. The shampoo, conditioner and soap all fixed to the wall were of very poor quality and it left your hair feeling like rope. The other things that were annoying were only two free bottles of water on day one and the fridge is half the depth of a normal one so you have to be careful of what you buy to make sure you will fit it in. The staff everywhere other than reception and Azatea bar were miserable and rude and yes the breakfast staff are militant.
Stayed 3 nights in May 2025

10/10 Excellent

Prerna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was gorgeous. Lots of pools and the space on the property was great.
Stayed 4 nights in May 2025

10/10 Excellent

anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Sara

Liked: Cleanliness
Nuestra habitación nunca fue limpiada adecuadamente. El primer día: una habitación no estaba limpia. El segundo día: no cambiaban las toallas. Todos los días: no reponían refrescos. No había café en la habitación. Cuando preguntamos en recepción, nos dijeron que no nos darían café porque no habíamos pagado la suite junior/habitación más grande adicional. Cuando les expliqué que no había té en la habitación y que si podíamos darnos una bolsita, nos dijeron que era demasiado tarde para dárnoslo, a menos que pagáramos 5 €. El personal del desayuno y el personal de mantenimiento han sido encantadores. Kersti y Maria, del personal de recepción, fueron increíblemente serviciales y Yankiel, del área de desayuno, fue increíblemente amable, servicial y agradable. Otros miembros de la recepción fueron increíblemente groseros, especialmente con la solicitud de refrescos. Las tazas no se limpiaron y se dejaron sucias junto a la tetera en la habitación. No repusieron refrescos durante nuestra estancia. Tuvimos que pedir toallas limpias en más de una ocasión.
Stayed 4 nights in Apr 2025

10/10 Excellent

alan richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous in every way. Perfect for families. Wonderful staff, great dining options.
Stayed 10 nights in Apr 2025

10/10 Excellent

Jorge, Homeasted

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in island
Stayed 4 nights in Apr 2025

10/10 Excellent

Catherine

Stayed 7 nights in Apr 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

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