The Star Grand at The Star Gold Coast

5.0 star property

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Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Reception
Corner Balcony Deluxe King Room | View from room
Exterior detail
6 restaurants, lunch, dinner served; Italian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8 Casino Drive, Broadbeach, QLD, 4218
  • Place, The Star Gold Coast
    ‪2 min walk‬
  • Place, Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

Superior Deluxe Twin Room

8.6 out of 10
Excellent
(135 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Superior Deluxe King Room

8.8 out of 10
Excellent
(118 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Corner Balcony Deluxe King Room

8.6 out of 10
Excellent
(17 reviews)
  • Partial ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Corner Balcony Deluxe Twin Room

  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive King Room

9.2 out of 10
Wonderful
(17 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

King Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Ocean Terrace Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 872 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Gold Coast

Located in Broadbeach within a short walk of Pacific Fair Shopping Centre, The Star Grand at The Star Gold Coast is within a few miles (5 km) of other popular sights such as Surfers Paradise Beach. This 5-star hotel has 592 guestrooms and offers conveniences like 6 restaurants, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Gold Coast and also close to Slingshot and Cavill Avenue.

What's nearby

  • The Star Gold Coast - 2 min walk - 0.1 miles
  • Pacific Fair Shopping Centre - 3 min walk - 0.2 miles
  • Dracula's Cabaret - 3 min walk - 0.2 miles
  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.4 miles
  • The Oasis - 7 min walk - 0.4 miles

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪Room81 - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪No Name Lane Espresso - ‬8 min walk
  • ‪Outback Steakhouse - ‬9 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬9 min walk

About this property

The Star Grand at The Star Gold Coast

Guests staying at The Star Grand at The Star Gold Coast enjoy an outdoor pool, a gym, and 2 hot tubs. Self parking is available for AUD 20 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 65-inch LCD TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Espresso makers, safes, and ironing boards are also standard. Housekeeping is available on request.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Kiyomi
  • Nineteen at The Star
  • Uncle Su at The Star

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (17,513 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for SUVs, RVs, buses, trailers, and large vehicles is not available.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Are free cancellation options available at The Star Grand at The Star Gold Coast?

The Star Grand at The Star Gold Coast offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Star Grand at The Star Gold Coast?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on Mar 16, 2026 start from $167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Star Grand at The Star Gold Coast?

This hotel is situated in Broadbeach, just steps from The Star Gold Coast and Dracula's Cabaret, and within a short walk of Pacific Fair Shopping Centre. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.

Is parking available on site at The Star Grand at The Star Gold Coast?

Yes, parking is offered for AUD 20 per night.

Are there luxury amenities available at The Star Grand at The Star Gold Coast?

Yes, guests can indulge in luxuries such as an outdoor pool, 6 restaurants, and a poolside bar at this hotel.

Does The Star Grand at The Star Gold Coast include a casino on the premises?

No, The Star Grand at The Star Gold Coast doesn't have a casino.

Is there an indoor pool at The Star Grand at The Star Gold Coast?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have pool access between 6 AM and 9 PM.

What will couples enjoy most about a stay at The Star Grand at The Star Gold Coast?

There are plenty of amenities for couples at this hotel, including 6 restaurants, an outdoor pool, and a poolside bar.

Does The Star Grand at The Star Gold Coast have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does The Star Grand at The Star Gold Coast feature a restaurant that includes a breakfast menu?

Yes, The Star Grand at The Star Gold Coast has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Star Grand at The Star Gold Coast allow pets to stay for free?

No, pets aren't allowed at The Star Grand at The Star Gold Coast though service animals are welcome.

Does The Star Grand at The Star Gold Coast have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Star Grand at The Star Gold Coast?

The closest major airport to The Star Grand at The Star Gold Coast is Coolangatta Airport (OOL), which is 17.9 mi away (33 minutes by car).

Are there rooms with balconies that I can book at The Star Grand at The Star Gold Coast?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy ocean and city views.

The Star Grand at The Star Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Noelene

Clean room and staff
Stayed 1 night in Dec 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Stay here annually, and they’ve really lifted their service game. Staff were really great from the valet team through to the bar - always going the extra mile
Stayed 2 nights in Dec 2025

6/10 Okay

William

Traveled with family
Liked: Property conditions & facilities
The room service must be improved. The room was not cleaned on one night while the service signal was on before we went out in the morning. The carpet was always not vacuumed over the 7-day stay as the dust and tissue paper residual could still be seen.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sonia

Liked: Cleanliness
Room was fabulase
Stayed 1 night in Dec 2025

10/10 Excellent

mike

Stayed 1 night in Dec 2025

10/10 Excellent

Karenne

Stayed 1 night in Dec 2025

10/10 Excellent

mike

Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just what u would expect when ur paying over $300 a night
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

6/10 Okay

Amir

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The place is a bit tired and run down
Stayed 2 nights in Dec 2025

4/10 Poor

Yu-Chang D

Traveled with family
Disliked: Staff & service, property conditions & facilities
Check in was rough, the lady at the counter couldn’t care less. We asked for higher floor but was given room # 535. View at room 535 was literally multiple mechanical plants, what made it worse was human hairs on the floor and brown stain on toilet bowl when we went to use it for the first time. Robe track was covered in dust too. Parking validation process was painful. The same lady at the check in made it very vague that they may be able to waive it if we spend or play. We then served by the same lady after dinner (another unpleasant experience) as asked to validate the parking, then got told all done. We were also offered to changed to a different room, but can tell she didn’t want to assist further. Upon check out, we were asked to pay for parking. To this point we all felt the whole stay became a joke. The lady at the check out show no emotion, maybe I am just a bronze member. In conclusion, service was less than average, although the room appeared a bit tired, but was evident that cleaning was rushed. Would be nice if the counter clerk could put on some smiles. Food hygiene and safety needs to be looked at but this was a separate issue.
Stayed 1 night in Dec 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Super helpful staff and nothing was to much for them
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great apart from that Tim Minchin didn’t sing Prejudice the song about Gingers, It was Like going to a Billy Joel Concert without Piano man being Sung!😳
Stayed 1 night in Dec 2025

6/10 Okay

David

Traveled with partner
Liked: Amenities, property conditions & facilities
We only stayed one night,check in was fine and check out was very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staffs was fast and polite. Check in and Check Out was pleasant. Lucas was very efficient with our Check out, he helped us with validating car park, didn't have to wait long. Room given was what we wanted, Ocean and great surrounding views. Bed and pillows was so comfortable, we all slept well. House Keeping was excellent, keeping our towels cleaned constantly and made our bed & left chocolates when we went out for dinner. The dining experiences at Harvest Buffet was better than we expected, food was tasty and everything was kept refilled, great choices available. The concert experiences was fabulous at the Star, lighting and sound system was on the spot, close walking proximity from Dining Hall. Overall, we all enjoyed our stay. Will return for another concert, stay and dine in near future.
Stayed 1 night in Nov 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It is a very nice place to stay but the service needs to be improved in a lot of areas. We had a very nice stay, so I don't want to be too critical, but the service was poor in most departments. There is a feeli
Stayed 4 nights in Nov 2025

6/10 Okay

Sevket

Loud partying in adjacent room - should have better sound barrier
Stayed 1 night in Dec 2025

6/10 Okay

LIDIA

Traveled with family
Liked: Cleanliness
Car park requires validating each day. Requires standing in line which wastes our holiday days. Not enough staff at reception. Staff in the Sports Bar was rude. Staff in M&G cafe also rude. They require free parking for guests staying at the hotel. There process is terrible.
Stayed 4 nights in Nov 2025

8/10 Good

MARK

Stayed 2 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Room was good. Unfortunately the coffee we paid for at breakfast wasn't..The food was good but..
Stayed 1 night in Nov 2025

8/10 Good

Bruce

Stayed 2 nights in Nov 2025

10/10 Excellent

Ashleigh

Stayed 2 nights in Nov 2025

8/10 Good

Gary

Stayed 2 nights in Nov 2025

10/10 Excellent

Carey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Nov 2025