Surfers Paradise Marriott Resort & Spa5.0 out of 5.0
Recent guest reviews
Having stayed at the Marriott a few times, I am always happy that it continues to meet my expectations. The definite star of the resort is the pool area. So beautiful and laid back. Certainly something special.
Lazing around the best lagoon style pool I've ever seen is a beautiful way to spend the day. Snorkelling with tropical fish, sliding down a water slide and relaxing in a spa. The pool area is what sets this hotel apart from the others. My only gripe about the pool area is the lack of shade, unless you pay for a cabana. That aside, the days were magical. The rooms are clean and the cleaning staff are always fabulous. There is a great bar (chapter and verse) with exceptional staff and a great selection of drinks and meals. Then there's the first class misono, Japanese restaurant where the entertainment and food are incredible. We aren't buffet style people and can leave the buffet (citrique) out next time, perhaps opting to eat at the bar. A lovely resort to spend quality time with family and/or friends.
I have stayed at this hotel several times and each time I have had a wonderful stay. This time we were lucky enough to have an ocean room view which was lovely. The room also overlooked the pool. This hotel is great for both couples and families. There are two pools onsite but my favourite is the salt water poo, with the sand bottom and artificial reef. Adults and kids all enjoy snorkeling with the fish in the reef end of the pool. Our room was clean and tidy. If you want a change from breakfast at Citrique, there is a lovely cafe within 5 mins walk called Bumbles.
For my birthday this year we wanted to do something special and we certainly picked the right place. The pool area alone is anyone's dream, the hotel itself is amazing and the rooms are to die for. The facilities, including the amazing food and drink on offer, makes this an absolute stand-out. I had trouble booking over the phone and getting what I wanted which was a bit frustrating, but once Matthew from Reception stepped in, that all turned around and he offered service second to none. Friendly, professional, accommodating.... nothing was too much trouble and he did exactly what he said he would do. I am so very impressed by the hotel and also this young man who has made our trip extra special by all the extra little touches and attention to detail. We are here with another family and in total have 4 rooms - we will definitely be back and can't thank you enough for this amazing experience!!
Love staying here, the food, pool and incredible staffs hospitality. Always made to feel like a VIP guest! Love the creativity of staff, thanks to Nobu for serving up beautifully decorated plates! Highly recommend this hotel!
Was at Marriott earlier this month for a week. My family enjoyed swimming in the lagoon pool and taking underwater photos with the fish. Staff were very friendly and helpful attending to a few minor complains. Overall, we enjoyed our stay there for the service and facilities. But thought bedding quality can be improved for a 5star hotel. Location seems a bit further from the town centre, but an uber can take you to the beach areas and restaurant in 5 minutes.
Had a great 2 night stay. Great rooms and service. Quick, easy and friendly check-in. Sophie working in the pool bar was a standout employee. Friendly and prompt service. Pool was great. Spent hours there with the kids. They just loved swimming with the fish. Will be back!!!!
Beautiful city with beautiful people, the Australians, thoroughly enjoyed this small but happening city. Easy to move around, delicious Asian food available, nice shopping areas and the surf is just to die for.
From the moment we walked into the Marriott we experienced some of the best hospitality at any hotel we have stayed in anywhere. All staff we interacted with were excellent and very friendly. The rooms are a bit dated but were clean. I'm not sure what they are up to but the hotel is pushing the Vacation Club. The rooms as part of that are apparently renovated and has more self contained amenities. I'm not one for these type of schemes but it may interest some. The buffet breakfast was as good as any buffet I have had. Huge selection and egg station was great. Pool complex was a real surprise, an amazing network of traditional pools an the fabulous beach/reef/lagoon that will entertain adults and kids for hours Japanese restaurant was great however I did feel it was a little expensive. $13 for a schooner of Asahi and $9 a stubbie for others is getting a bit pricey. We had a beautiful meal, staff were awesome we had a great night but it was $250 for 2 adults and 2 kids under 5 Great resort will return
Cant believe an international hotel in a supposedly major tourist area closes the bar at 10.15. After a busy day it would be nice to come back and relax in the hotel and catch up with some work. But NO, even after being told by reception I can order food until 11pm in the bar you can't even get a drink. Reason? we close early when its quiet and normally at this time anyway. The bar as I write at 10.20pm has seating capacity of approx 30pax. There are currently 20pax in the bar trying to enjoy a drink, and this is "not busy" Seems like the hotel doesn't want to pay the staff to work the hours. And when questioned about the early close the attitude from the staff was rude and blamed "they" want us to close. This is BS and we know it.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 2319 reviews