JW Marriott Gold Coast Resort & Spa

5.0 star property
Stylish beach retreat with 2 outdoor pools

Choose dates to view prices

Photo gallery for JW Marriott Gold Coast Resort & Spa

2 outdoor pools, cabanas (surcharge), pool umbrellas
Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Lounge | 2 bars/lounges, poolside bar
Couples treatment rooms, sauna, hot tub, steam room, body treatments
1 bedroom, premium bedding, minibar, in-room safe
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Housekeeping

Explore the area

Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪3 min walk‬
  • Cavill Avenue
    ‪17 min walk‬
  • Slingshot
    ‪17 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

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Room options

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(22 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 732 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Corner (Ocean View)

  • 1001 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

9.0 out of 10
Wonderful
(28 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

9.4 out of 10
Exceptional
(24 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

9.2 out of 10
Wonderful
(25 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Corner (Balcony, Ocean View)

  • 732 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 990 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 1432 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Gold Coast

Located in Surfers Paradise, JW Marriott Gold Coast Resort & Spa is a leisurely stroll from popular sights such as Surfers Paradise Beach and Cavill Avenue. This 223-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a marina, and a full-service spa.

What's nearby

  • Surfers Paradise Beach - 3 min walk - 0.2 miles
  • Chevron Renaissance - 12 min walk - 0.7 miles
  • Cavill Avenue - 17 min walk - 0.9 miles
  • Slingshot - 17 min walk - 0.9 miles
  • SkyPoint Observation Deck - 2 min drive - 1.2 miles

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Coolangatta Airport (OOL) - 37 min drive

Restaurants

  • ‪Clock Hotel - ‬11 min walk
  • ‪Chiangmai Thai Restaurant - ‬8 min walk
  • ‪Nosh Pan Asian - ‬11 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Priya's Indian Restaurant - ‬12 min walk

About this property

JW Marriott Gold Coast Resort & Spa

Stylish beach retreat with 2 outdoor pools
JW Marriott Gold Coast Resort & Spa features a marina, a full-service spa, and 2 outdoor pools. Parking is available for AUD 24 per day (AUD 45 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with access to locker space, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a lazy river, a gym, and 2 hot tubs.
Guests can expect to find free WiFi and 42-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also available. Housekeeping is available on request.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (AUD 5 per day)
  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 49.50 for adults and AUD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Chapter & Verse
  • Citrique
  • Misono
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Basketball
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Shopping
  • Snorkeling
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,445 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Renovated entire property - December 2020
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 49.50 for adults and AUD 30 for children
  • Covered self parking fee: AUD 24 per day (in/out privileges)
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

Frequently asked questions

Is free cancellation available at JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at JW Marriott Gold Coast Resort & Spa?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Gold Coast Resort & Spa on Jul 21, 2025 start from $238.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of JW Marriott Gold Coast Resort & Spa?

This hotel is situated in Surfers Paradise within a short 6-minute walk of Surfers Paradise Beach and also 14 minutes on foot from Cavill Avenue. You'll also find The Star Gold Coast and Slingshot within a short drive.

Is parking available on site at JW Marriott Gold Coast Resort & Spa?

Yes, covered valet parking is offered for AUD 45 per day with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Is a spa located at JW Marriott Gold Coast Resort & Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, sports massages, aromatherapy, and detox wraps.

Does JW Marriott Gold Coast Resort & Spa have a casino at the property?

No, JW Marriott Gold Coast Resort & Spa doesn't have a casino.

Will I find an indoor pool at JW Marriott Gold Coast Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs.

What amenities will couples enjoy at JW Marriott Gold Coast Resort & Spa?

This riverfront hotel offers many amenities for couples, including Champagne service as well as 2 outdoor pools and a poolside bar.

Does JW Marriott Gold Coast Resort & Spa have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does JW Marriott Gold Coast Resort & Spa have a restaurant with a breakfast menu?

Yes, JW Marriott Gold Coast Resort & Spa has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Gold Coast Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at JW Marriott Gold Coast Resort & Spa though service animals are welcome.

Are there connecting rooms at JW Marriott Gold Coast Resort & Spa?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from JW Marriott Gold Coast Resort & Spa?

The closest major airport to JW Marriott Gold Coast Resort & Spa is Coolangatta Airport (OOL), which is 20 mi away (37 minutes by car).

Are there rooms with balconies at JW Marriott Gold Coast Resort & Spa?

Yes, every guestroom at JW Marriott Gold Coast Resort & Spa comes with a balcony with some featuring ocean or mountain views.

Does JW Marriott Gold Coast Resort & Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at JW Marriott Gold Coast Resort & Spa.

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anne Marie

Stayed 1 night in Feb 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW, I love Ya!

JW, I love ya!
Stayed 1 night in Feb 2025

10/10 Excellent

Sunny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, from fantastic staff that greet you when you first arrive to the great food at both the teppanyaki and breakfast restaurants the food is spectacular and as we were celebrating my partners birthday the staff had organised a beautiful wine and dessert in our room on check in, it is these small gestures that will keep us coming back. thank you to all the staff and personnel at the resort. it was a wonderful experience as always staying here. all the amenities and activities such as fish feeding at the resort reef pool were a bonus and adds to the experience.
Stayed 2 nights in Dec 2024

8/10 Good

lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jw Marriott Resort always amazes me. The facilities and lagoon are beautiful
Stayed 7 nights in Feb 2025

10/10 Excellent

Ramya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Nyasha, Cremorne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

ANTE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Chi Jui

Traveled with family and small children, Traveled with family
Liked: Amenities
Stayed at JW Marriott Gold Coast Resort with my family for 3 nights. The overall experience was pretty underwhelming compare to other JW Marriotts I have strayed at. Staff was friendly, but something was off with their internal communication or job assignments. Three different staff greeted me when I was inline waiting to check in, the group in front of me was taking a bit of time, so a staff tried to find openings at other counters, so I don’t have to wait for too long, I didn’t mind waiting a bit, but this was nice of them. After check in, we were taken to our room, and staff told us our bags will follow. 30 mins passed, nothing came. We called and asked for our bag, but the staff that answered the phone sounded clueless, but say he will check. Another 30 mins passed, nothing again, so I went down to check for our bags and to find our bags by the door of the hotel, unattended. Though we got a little apologie card after, this was a bad start of the stay. For cleanness issues- the breakfast area was really busy, with kids running around and stuff. Again, I don’t mind, it’s a resort, but the cleanliness needs a lot of work. The tables we were brought to stuff had bits of food on the table, on the chair and on the ground, it was pretty nasty… Overall, the hotel was fine. I am sure our luggage situation was an overlook, but the cleanliness really needs a lot of work.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

damien

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t need to leave the hotel,
Stayed 2 nights in Feb 2025

10/10 Excellent

Anth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jw Marriott is an excellent resort for the family, we had a great experience, 5 star service and the staff were extremely helpful and kind. We definitely will be going back for another holiday
Stayed 6 nights in Feb 2025

10/10 Excellent

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dustin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unreal property
Stayed 1 night in Jan 2025

8/10 Good

Khoren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Sul King

Stayed 2 nights in Jan 2025

10/10 Excellent

Rania

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort you feel like your overseas. The staff are all Amazing and friendly service is perfect from the moment you walk in. They have so much for the kids to do. We had an amazing time here cant wait to come back.
Stayed 2 nights in Jan 2025

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family stay

Wonderful from check in by Yvette who was so helpful and informative all the way to check out Great staff and great service even though hotel was full
Stayed 1 night in Jan 2025

8/10 Good

syamsyuddin

Stayed 3 nights in Jan 2025

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From reception to check all was fantastic Great staff who were so friendly even though the resort was busy and they were busy too
Stayed 2 nights in Jan 2025

6/10 Okay

Kristy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Room and facilities were great. Misbehaving children at breakfast and around the pool ruined what could have been a lovely stay.
Stayed 4 nights in Jan 2025

6/10 Okay

Deanne

Stayed 7 nights in Jan 2025