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Surfers Paradise Marriott Resort & Spa

5.0 out of 5.0

Recent guest reviews

Hotel was in a great position next to the tram stop so it was great for getting around for the Games. The pool was great for relaxing after the games and the room service in particular was brilliant. Food in the bar was good and it’s a great place for an evening drink (and to see friendly water lizards). The buffet restaurant provides great food but I’m not a great fan of buffets. The Japanese restaurant Misono was lots of fun - really interactive. However you do have to share a table so it’s pot luck who you get to eat with. It’s also very noisy - not good for a quiet dinner, but we really enjoyed it.

In theory this hotel ticks all the boxes – ‘prime’ location, top chain, resort quality etc etc. Unfortunately however there are a few things let it down. First off the positive stuff. The staff are great. They really follow-through on the Marriott promise of extraordinary service. The room was comfortable, clean, quiet & well-maintained. Brilliant views, we were only on the 6th floor on the coast side and had great views. I would image it would get better with every floor. The facilities were great, ‘reef’ and regular pool were just brilliant. Used them at least once daily. However… The whole property is looking tired. Not as if it’s not being maintained, more like it’s overdue for a major renovation. Rooms just have that tired look to them, likewise often used spaces like the elevator foyer. The pool areas are all showing their age with cracking concrete and long rusted-out gas-lamps. The few days we were there the waterslide was out of service with no indication of when it would be running again. The location is okay but far from ideal. The beach is nearby, not on the doorstep, and involves crossing a couple of roads & tram-lines to get there. There are multiple dining options in-house but they are very pricey for what they are. Other options? None within comfortable walking distance that we found. You’ll need to drive or catch a tram. As I mentioned the dining within the resort is expensive for what it is. Quality was fine but not comparable to the cost. The main restaurant, where you can have either seafood buffet or à la carte, is a cavernous, uncharming space with virtually zero atmosphere. A few things were frustrating. On checking-in we were ‘offered’ the add-on of video movie package, breakfast etc. That was fine, we took it however we were never able to get the movie package to work despite the maintenance guy coming to our room & checking the system, IT rebooting everything etc. etc. so had to get that refunded. Anyway… don’t get me wrong, we had a pleasant & comfortable stay but at this point in time I probably wouldn’t be calling it a 5-star property. More a 4 or at a pinch 4.5.

This is more a resort than a hotel. Lovely pool area. Staff great, as we all expect from a Marriott No real restaurant, either buffet or room service. Whole hotel in need of refurbishment. Room very tired, mould in shower, paintwork chipped. Overall a nice hotel but very expensive.

Nice place. Usual conference experience. Got the bars and restaurant etc. staff nice, Room overlooking overlooking the pool and boats trams coming and going. Everything as expected. Rooms nice. Walked to Cavill ave. easy walk.

We spent 4 days at Surfers Paradise Marriott Resort and Spa. The lagoon pool is amazing! Our son spent hours and hours snorkeling 😊 We like to thank all the staff for their excellent customer service! We like to thank Marika the Canadian girl for excellent customer service! She is way above and beyond the expectation! Steve and Gina at the breakfast in Lagoon restaurant for their great customer service! And special thank to Gary from South Africa for his amazing service and the pool area! They made our stay even more unforgettable! And of course we like to thank the kids club team for their awesome work and special care for our son! He is always excited to spend time in the kids club! Thank you for Louis and for his great team! Definitely we will be back!

From the second we walked into the Marriott we were treated like royalty. The service was beyond amazing. When we checked into the hotel I mentioned to Matthew that we flew nearly 9,000 miles to visit our son who was studying abroad at Bond University for the semester (it had been 11 weeks since we last saw him). We were upgraded to a beautiful suite on the 4th floor overlooking the ocean and the lagoon so our son could stay with us each night. It brought tears to my eyes since we had the opportunity to have him on vacation with us. Instead of having to take a 25 minute train/bus ride back to Bond each night he joined in on the family activities. Every staff member we encountered as stellar from housekeeping to the bartenders to valet parking. Out of every Marriott we have every stayed at (which has been 100+) this has been my favorite in every aspect. THANK YOU to the Marriott Surfers Paradise for making this experience a true paradise for the Murphy family.

It’s definitely worthwhile to try this out! The room is quite nice and space. The staff are all very friendly and welcoming. I like the interior very much (help me to reminder the trip to Bali), very relaxing and well organised. The swimming pool is a must try. It’s like a small island! Pity to say didn’t have a chance to try the Japanese restaurant on level due to the time. But the ctrique on level 1 is nice too. Enjoyable journey.

We had an excellent short break over Easter at this hotel. The hotel amenities and facilities were great and the staff were very welcoming and friendly. Gina at breakfast deserves particular mention, she couldn't have done more for us, love the take away coffee idea : ) See you next time, we will be back in the future, this was our first stay

Are you in Fiji? Which island is this? Those are the typical reactions from everyone who sees the beautiful lagoon photos of the Marriott's stunning pool. The ultimate spot for relaxation and escapism, this is one place that has to be seen to be believed. There is no better spot for families or couples - there is honestly something for everyone. Especially for those people who like things to be very nice! From the beautiful lagoon filled with tropical fish that can be followed via sea scooter, to the amazing seaside pool with current, whirlpool, spa, waterfall and caves. Today we were lucky enough to enjoy a wonderful respite in a shady cabana, and enjoyed cocktails and food brought to us by the lovely staff (Adam and his friendly team are responsible for the amazing service, I'm told. Keep up the great work guys!). The man of the hour is Jonathan in the Watersports hut though, he's "da man"! This dude knows his stuff, offers exceptional service with a natural charm and is as genuine as the day is long. Jonathan has been doing this for a long time, you can tell, and his way of dealing with people is natural and not overdone. He's a cool cucumber and an absolute asset to the Marriott. Much like the Fijians employ locals on their islands, this guy is an Aussie treasure and I hope he will be here for years to come. The resort itself is stunning, the rooms are beautiful and the breakfast buffet is insane. The offerings are out of this world! For someone who loves a good holiday in elegant surroundings, with all the mod-cons, in a clean fancy room (including gorgeous spa bath and stunning views) then you can't go past the Marriott. This is one hotel hard to beat. And the kind friendly staff certainly make all the difference. This is a family friendly resort and it shows. Even when booking, Angela Coan and her friendly team were most accommodating to ensure we had everything we needed, so that we were comfortable and looked after. She certainly succeeded and we can't stop raving about how happy we are with our stunning holiday here. Thank you Marriott, we will be back for sure and we will tell all our friends too!

This is the second time I have stayed at the Marriott for work conference. The hotel is beautiful, the pool is fabulous and the Guest Service is second to none. The food is wonderful, rooms are clean, spacious and the bed very comfortable. I highly recommend this hotel to anyone visiting for work or pleasure.

158 Ferny Avenue Surfers Paradise QLD

Hotel highlights

  • Close to Cavill Avenue and Surfers Paradise Beach
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Marina

Surfers Paradise Marriott Resort & Spa places you within a mile (2 km) of popular attractions like Cavill Avenue and Surfers Paradise Beach. This 216-room, 5-star hotel has 2 outdoor pools along with a marina and a full-service spa. It's in central Surfers Paradise and also a short walk from King Tutts Putt Putt and Adrenalin Park.


Dining

Get your fill of international cuisine for breakfast, lunch, or dinner at Citrique, one of 4 onsite restaurants, or enjoy the garden views at Misono Japanese Steakhous. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 216 air-conditioned rooms feature balconies, minibars, and coffee makers. Guests can expect 42-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include free newspapers, safes, and phones.


Property features

Surfers Paradise Marriott Resort & Spa features a marina, a full-service spa, and 2 outdoor pools. Valet parking is offered for AUD 25 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a lazy river, a children's pool, and a 24-hour fitness center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

86.0% of guests recommend this hotel

Total of 2506 reviews