The Ormond At Tetbury

I liked the room and general decor of the hotel, garden courtyard was lovely. My room was nicely decorated, not so keen on the music playing outside in the courtyard which came into my room. We enjoyed the evening meal and breakfast was excellant.

Stayed for one night. Got a good price as booked late. Couldn't have evening meal as an oven had broken and we were told the wait for food was an hour. No parking but there is some available nearby. The establishment is well furnished and decorated plus clean. It's perfect for a short stay. A downside is if you are on B & B you have to pay extra for a cooked breakfast which I think is very poor.

We were attending a nearby wedding so stayed here. We emailed beforehand and explained the wedding started at 1.30 so could we drop our bags on the way through. We were told no but could pay the £25 for an early check in. We did this and dumped the bags then off we went. Thought it was a bit mean that they couldn't have stored the bags but hey ho. We also asked if they could call us a cab to go to the wedding and were told no. Upon check in we were told to not lose the room key as we would be charged "a lot" to replace it. Seemed a bit odd. But again, whatever. We won't lose the key. Room was very nice. Clean, nice decor. A bit of noise from the room above (floorboards and people wandering around) and the main road however it's an old building so you expect this. Breakfast was rushed. We were aware it was served until 10 so made our way down with twenty minutes to spare. We ordered two cooked breakfast as this was included in our room rate. Food was fair but service was brisk to put it mildly. Whilst we were eating they cleared the rest of the buffet away so no chance to help ourselves to a drink or pastries etc. Upon check out the place was deserted so we dropped the key. Upon getting home we saw they had put through a charge for our breakfast. I emailed and they confirmed they would refund. That was two weeks ago and I've emailed three times but still nothing. I wouldn't say this is a hotel. It's a pub with rooms. A hotel would have let us store the bags, would have called a cab, would have someone on reception and wouldn't have double charged us for breakfast. It's really disappointing that they haven't refunded us after saying they would. It's £20 so not the end of the world but when combined with everything else it's unlikely we'll return.

Not quite sure how they can call themselves a boutique hotel- it's a pub with rooms. Luckily ours was at the back as it must be quite noisy at the front on this busy road. Cramped but clever use of space. Bedside lamps would've been useful. Adequate but Overpriced meal. No gluten free bread for toast for breakfast which would be easy to keep a frozen sliced loaf.

I bought the Wowcher deal for a prosecco Cream tea and took my mum at the end of July. The cost was just under £20 and the claim was it was half price. We had a pot of tea, a bottle of prosecco and 2 scones each with cream and jam. It really wasn't worth more than what we paid and I felt the Wowcher was not clear enough to explain what was included. We certainly expected a couple of little sandwiches. The website also does not advertise any Cream teas so I could not find out beforehand. However, the scones were homemade and delicious, the staff friendly and the location picturesque.

My friend and I stayed here for two nights on 2nd & 3rd August. Overall it is a lovely place for a short visit. Our family room, double and a single bed was on the top floor with quite a few stairs to climb! The room was clean and spacious, bathroom rather small but adequate. Comfy beds and it was cleaned whilst we were out. The breakfasts were really good, extensive menu with home made granola and muesli, yogurt and fruit juices on offer. My scrambled eggs and smoked salmon was really lovely. Although I did hear from another guest that the breakfast menu is going to be reduced quite drastically very soon! Staff were very friendly and hard working and I couldn't fault them. My only criticism of the whole stay would be the piped music that is on a constant loop and is piped throughout the whole downstairs pub area. Our room was high up over the back courtyard but the annoying music kept me awake as did the sound of a generator that is in the courtyard. I appreciate that it's pub and people sound has to be expected but the same songs 4 times a night was very annoying! Overall though a nice place to stay.

The Ormond is in a good central location in Tetbury with parking accessed behind the supermarket next door. When we arrived to check in, there was no one around and a note to say we should ask at the pub bar. We were shown to our room by a member of bar staff, a twin standard at the very top of the building. The room was compact with a small shower room. During the night we both were kept awake as we found the duvets too narrow to cover us (we are both very slim) and that the beds were lumpy. Our room was at the front of the building and although the road can be busy, sound wasn't too bad. But we couldn't have stayed more that one night. Breakfast was fine.

We were bought this break for Christmas as a present. The Hotel advertises the Cotswold Cycling break as a package where you are provided with routes, energy food, some mechanical support etc. Our experience was a little mixed, albeit I think the Hotel is short of some staff at the moment. Having said this we had a lovely stay, we loved the quirky and informal feel of the Hotel and the friendly helpful staff. We are experienced cyclists so we were quite self supporting which would have helped. Tetbury is well located for the Cotswolds for a cycling break. the Hotel itself is located in the main High Street and therefore well situated. Beware the Hotel does not have a car park and that meant a frustrating 30 mins trying to find a space in a long stay car park (it was very busy the afternoon we arrived) and off loading gear whilst parked outside on the busy High Street along with a ten minute walk once parked. But once we were in IT WAS FINE. There is safe Storage for the bikes, a small function room at the back of the Hotel complex, this was fine. The maps proved a little inaccurate with roads which didn't exist etc. Something another Cycling guest also found. I therefore used my own preplanned routes I had loaded on my Garmin for the other longer ride we did which I had loaded as a contingency. We had to prompt for the various little things like returning booster drink and cake but it was lovely and it was fab to sit in the super little yard which is nicely decorated. There was no evidence of the advertised chain cleaning etc. Again we weren't overly bothered by this but it should be part of the package as advertised. We used the Hotel Restaurant on one of the two evenings and to our delight our meals were EXCELLENT, indeed better than one we had at a more expensive Hotel opposite on the other evening! The beer in the bar was excellent too!! Bottom line we had a fab time and loved the Hotel. I would return again! However, I do believe the Hotel needs to tighten up the gap between the promise and the delivery on the Cycling package.

I bought a cream tea with prosecco from Wowcher as a voucher for two. It was absolutely awful. The scones were dry ( not fresh) and the cream wasn´t even clotted cream just some over whipped and dried out cream. Could hardly spread on the the scone. We had a bottle of prosecco, 2 scones each but no tea at all! was a bit surprised and for the money we paid it was a rip off.