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SAFE HEAVEN ROOMS

3.5 star property

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Photo gallery for SAFE HEAVEN ROOMS

Front of property
Front of property
Fridge, microwave, highchair, cookware/dishes/utensils
Living area
Front of property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

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-1.672771, 29.266285, Gisenyi, Western Province, 00250
  • Place, Université Libre de Kigali
    ‪4 min drive‬
  • Place, Gisenyi Beach
    ‪5 min drive‬
  • Place, Rwanda Tourism University College
    ‪5 min drive‬
  • Airport, Goma (GOM)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View | Iron/ironing board, free WiFi

Standard Double Room, Mountain View

  • Mountain view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 6 Double Beds

View all photos for Comfort Room, Mountain View

Iron/ironing board, free WiFi

Comfort Room, Mountain View

  • Mountain view
  • 132 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room, Mountain View

Luxury Room, Mountain View | Iron/ironing board, free WiFi

Luxury Room, Mountain View

  • Mountain view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room, Mountain View

Exclusive Room, Mountain View | Iron/ironing board, free WiFi

Exclusive Room, Mountain View

  • Mountain view
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gisenyi

SAFE HEAVEN ROOMS is located within a few miles (5 km) of Université Libre de Kigali and Rwanda Tourism University College. This 9-room, 3.5-star bed & breakfast has free breakfast, free in-room WiFi, and free self parking.
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What's nearby

  • Université Libre de Kigali - 4 min drive - 2.1 miles
  • Gisenyi Beach - 5 min drive - 3.3 miles
  • Rwanda Tourism University College - 5 min drive - 3.0 miles
  • Nyamyumba Hot Springs - 12 min drive - 7.2 miles
  • Parc National des Virunga - 12 min drive - 6.8 miles

Restaurants

  • ‪Kivu Resto - ‬8 min drive
  • ‪Restaurant Chalet - ‬11 min drive
  • ‪Caritas Hotel - ‬7 min drive
  • ‪Migano Cafe - ‬4 min drive
  • ‪Steven shop - ‬9 min drive

About this property

SAFE HEAVEN ROOMS

Guests of SAFE HEAVEN ROOMS enjoy a rooftop terrace, free WiFi in public areas, and microwave in a common area. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a refrigerator in a common area and laundry facilities.
Guests can stay connected with free WiFi. All-in-one washer/dryers, dining areas, and sitting areas are also available. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 3 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • All-in-one washer/dryer
  • Children's dinnerware
  • High chair
  • In-room microwave
  • Laundry facilities
  • Refrigerator on request
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 6 steps to reach entrance
  • Height-adjustable showerhead
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator on request
  • Separate dining area
  • Shared kitchen access

More

  • All-in-one washer/dryer
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board on request
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Frequently asked questions

What is there to do within easy reach of SAFE HEAVEN ROOMS?

This bed & breakfast is located in Gisenyi, close to Gisenyi Beach, Parc National des Virunga, and Nyamyumba Hot Springs. Kivu Lake is also within a driving distance of 3 mi.

How much does it cost to stay at SAFE HEAVEN ROOMS?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at SAFE HEAVEN ROOMS on Mar 30, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SAFE HEAVEN ROOMS?

Yes, secured self parking is offered for free at the bed & breakfast. Though parking is limited parking spaces, wheelchair-accessible van parking is also available. You'll find a max of 3 spaces per unit.

Is there a spa at SAFE HEAVEN ROOMS?

Spa services at the bed & breakfast include massages.

Does SAFE HEAVEN ROOMS include a casino on the premises?

No, SAFE HEAVEN ROOMS doesn't have a casino.

Is there an indoor pool at SAFE HEAVEN ROOMS?

No, there is no indoor pool at this bed & breakfast.

What do couples enjoy most about SAFE HEAVEN ROOMS?

Couples staying at this bed & breakfast will appreciate amenities like in-room massages and slippers as well as massages.

Does SAFE HEAVEN ROOMS have a hot tub?

No, this bed & breakfast doesn't have a spa tub.

Does SAFE HEAVEN ROOMS have a restaurant with a breakfast menu?

SAFE HEAVEN ROOMS offers free breakfast (local cuisine) each morning though there is no restaurant.

Does SAFE HEAVEN ROOMS allow pets to stay for free?

Yes, cats and dogs can stay for free at SAFE HEAVEN ROOMS.

Does SAFE HEAVEN ROOMS have connecting rooms available?

Yes, this bed & breakfast has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at SAFE HEAVEN ROOMS?

Yes, some guestrooms at SAFE HEAVEN ROOMS offer a furnished balcony and may feature mountain views.

SAFE HEAVEN ROOMS Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ahmed Explore

Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need. From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’ comfort. What makes the stay even more special is the hospitality of the staff. They are genuinely kind, professional, and always available to assist with a smile. Add to that the tasty breakfast and fresh meals, and every day starts on a perfect note. This place is not just an apartment—it’s a retreat where you can relax in peace after exploring the city. In my opinion, Safe Haven Apartments sets a new standard for quality and comfort in Africa. It delivers an experience that is not only reliable but also feels truly special, making it a place I would return to without hesitation.
Stayed 1 night in Sep 2025