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Wingate by Wyndham - Gillette

2.5 out of 5.0

Recent guest reviews

Front desk staff was rude at check in. Found hair in the sink and dirty ring in toilet when we got to the room. Front desk staff was rude when I requested a crib for our infant, as was advertised as available. I was told they 'might' have a play pen, and when she returned from the back with that she informed me it was a $10 fee. Soda machines on both 1st and 2nd floors did not work.

Location is great, as you can walk to nearby restaurants and such. We first got assigned to an occupied room which was odd (luckily we didn't see the person inside as we walked in) but otherwise it was a nice hotel.

Front Desk service was excellent, check in and out was very quick .

Nice room. Clean. Good value. Hotel staff was friendly.

I have stayed at this specific hotel many times, but this is the first time I used the Orbitz offer, after purchasing my plane tickets, to get a substantial discount on a local hotel room .... I was put in a handicap room which I wasn't happy about. I've seen this before when going through a third party utilizing a offered discount. I believe this to be a very "tacky" way for the hotel to respond to someone getting a cheap rate. I will probably never stay at this hotel again. And I've always been very happy with this hotel. Just thought that you folks ( Orbitz ) should be aware of this practice, which I'm sure you are. I will, also, never take Orbitz up on one of their offers to get a reduced rate on a hotel room.

Since the last time I stayed there the hotel has been remodeled and is very nice.

The room was nice and the breakfast was good but there was no hot water in the room in the morning. For the price we paid for the room I would expect to have a hot shower in the morning or even warm but not cold. Was told they'd make a note of it. Definitely won't be staying here again.

The complimentary breakfast was the only bad thing. The eggs, sausage and gravy we're all cold.

The Hotel meet my expectations except for the internet, very slow and painful to deal with.

This hotel is definitely my preference when staying in Gillette. I have previously stayed at a competing hotel at a higher price and not been near as pleased. I travel to Gillette frequently for meetings and will choose to stay here vs. other options.

room very clean, beds comfortable, breakfast great

I almost did not stay here based on the revues. I have nothing but great things to say on this motel. I guess some people cannot be pleased no matter what. I do hope they find peace.

Stayed a couple of days while working. Staff was very accommodating as I was checking in very late. Nothing exceptional, hotel met my needs. Excellent location for groceries and restaurants. Reasonable pricing for the area.

Great hotel, very clean. Close to restaurants. Good find.

I booked this room for my husband for 3 nights. When he checked in the room was gross. Snot, scum & grime all over the shower curtain & the lamp shade busted, etc. he complained the next morning & left a note for the cleaning staff. That afternoon I called & spoke to someone at the front desk who was fantastic. She looked at the room & cleaned if herself before calling me back. She was horrified. We thought all was well until the next night when we discovered they didn't bother to clean the room again. We don't expect clean sheets every night, but we do expect the beds made, dirty towels picked up & the garbages emptied.

Nice clean room, good value. I would stay there again.

It would be good hotel if the staff is more friendly and rooms are cleaned up properly! We staid only one night when traveling to Yellowstone. Pool was closed for a cleaning and staff was very unfriendly. Otherwise, they offer very good breakfast.

We looked at 4 other hotels before coming here The price for quoted at the desk was fair for the area and for the quality but still more than we were planing on. The staff at the desk said he didn't want to loose our business and that we could get it cheeper on line so we checked out several lites and found it on $20 less a night. The room was nicer than any other we had seen. The Pillows were fatter than what I was used to so the second night the staff found me better ones. They had a hot breakfast, it would have been great but we are vegetarian so had to settle for oatmeal and waffles, still not bad. We have put this on our preferred places to stay for price and comfort.

Nice breakfast. They also have something like chili and cookies in the evening.

Good Value for the $ close to food and the rest of town. would stay here next time we're in Gellette

1801 Cliff Davis Dr. Gillette WY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Campbell County Convention and Visitors Bureau is a short stroll from Wingate by Wyndham - Gillette, and other popular attractions like Gillette Country Club are within a couple of miles (3 km). This hotel has 84 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's in central Gillette and also close to AVA Community Art Center and Rockpile Museum.


Dining

Start your day off right with a free buffet breakfast, served each morning from 5 AM to 9 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 84 rooms are air-conditioned and have an array of amenities, including washers/dryers, microwaves, and refrigerators. Guests can expect free WiFi and flat-screen TVs with cable channels and video-game consoles. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.


Property features

At Wingate by Wyndham - Gillette, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a conference center.

Guest reviews for Wingate by Wyndham - Gillette

Everyone (7) Business (9) Couples (3) Family (4) Other (3)
2

all bad but the bed

Everyone

Front desk staff was rude at check in. Found hair in the sink and dirty ring in toilet when we got to the room. Front desk staff was rude when I requested a crib for our infant, as was advertised as available. I was told they 'might' have a play pen, and when she returned from the back with that she informed me it was a $10 fee. Soda machines on both 1st and 2nd floors did not work.

By on Mar 18, 2018

Review comment responded on Mar 22, 2018

Dear Anonymous, I am not aware of your complaints. We have 10 cribs and would not say if we "might." We also do not charge for cribs.. Our vending machines are owned by Pepsi we apologize if you had trouble getting them to work, this is the first time I'm hearing about them not working. Thank you for your review!

4

convenient and close to eateries

Everyone

Location is great, as you can walk to nearby restaurants and such. We first got assigned to an occupied room which was odd (luckily we didn't see the person inside as we walked in) but otherwise it was a nice hotel.

By on Oct 30, 2017

Review comment responded on Nov 6, 2017

Thank you for your review, we are happy to hear you had a good stay and do apologize about the room mix up and that front desk did take care of the issue right away!

5

close to hwy and walking distance to restaurants

Everyone

Front Desk service was excellent, check in and out was very quick .

By , from tampa fl on Aug 23, 2017

Review comment responded on Aug 26, 2017

Dear Hector, Thank you for your 5 STAR review!

5

good location with many good restaurants near by.

Everyone

Nice room. Clean. Good value. Hotel staff was friendly.

By , from Rapid City, SD on Jun 2, 2017

Review comment responded on Jun 5, 2017

Thank you rick for you wonderfule feedback!

4

not happy with room!

Everyone

I have stayed at this specific hotel many times, but this is the first time I used the Orbitz offer, after purchasing my plane tickets, to get a substantial discount on a local hotel room .... I was put in a handicap room which I wasn't happy about. I've seen this before when going through a third party utilizing a offered discount. I believe this to be a very "tacky" way for the hotel to respond to someone getting a cheap rate. I will probably never stay at this hotel again. And I've always been very happy with this hotel. Just thought that you folks ( Orbitz ) should be aware of this practice, which I'm sure you are. I will, also, never take Orbitz up on one of their offers to get a reduced rate on a hotel room.

By , from k on Mar 4, 2017

5

remodeled

Everyone

Since the last time I stayed there the hotel has been remodeled and is very nice.

By , from Mo on Sep 1, 2016

3
Everyone

The room was nice and the breakfast was good but there was no hot water in the room in the morning. For the price we paid for the room I would expect to have a hot shower in the morning or even warm but not cold. Was told they'd make a note of it. Definitely won't be staying here again.

By on Mar 6, 2016

4

softball

Families

The complimentary breakfast was the only bad thing. The eggs, sausage and gravy we're all cold.

By on Sep 15, 2015

4

gillette trip

BusinessTravelers

The Hotel meet my expectations except for the internet, very slow and painful to deal with.

By on Sep 1, 2015

5

my choice in gillette

BusinessTravelers

This hotel is definitely my preference when staying in Gillette. I have previously stayed at a competing hotel at a higher price and not been near as pleased. I travel to Gillette frequently for meetings and will choose to stay here vs. other options.

By on May 20, 2015