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Mercure Hotel Gera City

Riverwalk hotel with a fitness center and a sauna

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Photo gallery for Mercure Hotel Gera City

Terrace/patio
Reception
Exterior
Breakfast, lunch and dinner served
Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Gutenbergstr. 2a, Gera, TH, 07548
  • Place, Theatre Altenburg Gera
    ‪3 min walk‬
  • Place, Theater Gera
    ‪5 min walk‬
  • Place, Culture and Congress Centre Gera
    ‪15 min walk‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(12 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 226 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room with Double Bed

  • Sleeps 2

Standard Queen Room

  • Sleeps 1

View all photos for Standard Room With 2 Single Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room With 2 Single Beds

  • Sleeps 2

Standard Double Room

  • Sleeps 3

About the neighborhood

Gera

Located within a 5-minute walk of Theater Gera, Mercure Hotel Gera City is within a mile (2 km) of Culture and Congress Centre Gera. This 164-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Theatre Altenburg Gera - 3 min walk - 0.2 miles
  • Hofwiesenbad Gera - 5 min walk - 0.3 miles
  • Theater Gera - 5 min walk - 0.3 miles
  • Otto-Dix-House - 5 min walk - 0.3 miles
  • Culture and Congress Centre Gera - 15 min walk - 0.8 miles

Getting around

  • Central Station / Theater Tram Stop - 7 min walk
  • Gera Central Station - 9 min walk
  • Leipzig (LEJ-Leipzig - Halle) - 67 min drive

Restaurants

  • ‪Restaurant Grünspecht - ‬13 min walk
  • ‪Gaststätte Rübezahl - ‬3 min walk
  • ‪Kutscherhaus - ‬4 min walk
  • ‪cruzado - ‬14 min walk
  • ‪Restaurant Klimperkasten - ‬9 min walk

About this property

Mercure Hotel Gera City

Riverwalk hotel with a fitness center and a sauna
Mercure Hotel Gera City offers a gym, a sauna, and free WiFi in public areas. Self parking is offered for EUR 12.50 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include conference space, coffee/tea in a common area, and a computer station.
32-inch flat-screen TVs come with satellite channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free weekday newspapers, video-game consoles, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 12.50 per day)
  • Covered extended parking on site (EUR 87.50 per week)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Lounge Bar
  • pentalounge

Things to do

  • Bicycle tours
  • Concerts/live shows
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 8,073 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a regional park
  • On the riverwalk
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • First-run movies
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24.00 for children
  • Covered self parking fee: EUR 12.50 per day
  • Covered extended parking fee: EUR 87.50 per week
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Parties and events are allowed on site.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gera pentahotel
pentahotel Gera
pentahotel Hotel Gera
pentahotel Gera Hotel
pentahotel Gera
Mercure Hotel Gera City Gera
Mercure Hotel Gera City Hotel
Mercure Hotel Gera City Hotel Gera

Frequently asked questions

Are free cancellation options available at Mercure Hotel Gera City?

Mercure Hotel Gera City offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do around Mercure Hotel Gera City?

This hotel is located in Gera within a short 5-minute walk of Theater Gera.

Will I be able to park at Mercure Hotel Gera City?

Yes, covered parking is offered for EUR 12.50 per day. Though parking is limited, accessible parking and bicycle parking are also available.

Does Mercure Hotel Gera City feature a casino?

No, Mercure Hotel Gera City doesn't have a casino.

Is there an indoor pool at Mercure Hotel Gera City?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Hotel Gera City?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Does Mercure Hotel Gera City have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Mercure Hotel Gera City have a restaurant with a breakfast menu?

Yes, Mercure Hotel Gera City serves buffet breakfast for a surcharge each morning at pentalounge.

Does Mercure Hotel Gera City allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Hotel Gera City for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Does Mercure Hotel Gera City have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Mercure Hotel Gera City?

No, you won't find guestrooms with balconies at Mercure Hotel Gera City.

Mercure Hotel Gera City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 146 out of 382 reviews
Rating 8 - Good. 175 out of 382 reviews
Rating 6 - Okay. 46 out of 382 reviews
Rating 4 - Poor. 8 out of 382 reviews
Rating 2 - Terrible. 7 out of 382 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Spencer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

raymond

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So many options for breakfast. Even fresh lemon for tea. Room clean and comfortable. Check in and out very easy. Was able to park right in front of hotel at no charge but they also have covered parking for a fee.
Stayed 1 night in May 2023

2/10 Terrible

Ermira

Stayed 1 night in Feb 2023

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022

2/10 Terrible

Annette

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy and NOT handicap friendly at all.

I booked this hotel because of their very nice accessibility to wheelchairs. I am in an electrical wheelchair and my own lift and toilet chair. Arriving at the hotel we got a room with no roll-in shower. We went to ask for a roll-in shower room as it was promised in the hotel description and got told that none of their rooms had roll-in shower, despite their description. When we asked for their handicap van parking, we got told they only had a normal parking basement with very limited height so their promise of a handicap van parking was also false. The room was old, worn down and not a pleasant experience. Also we were promised a gaming console that was not there. They promised Premium bedding and we got something far from that. In the middle of the night, my helper had to remove all the sheets to remove a plastic sheet, since he was bathed in sweat because of the plastic. In the morning we uncovered a matress with disgusting stains everywhere. it was so disgusting that it should have been thrown out 10 years ago. I am horrified and utterly disgusted by this place. They also charged me for a breaklfast that I didnt get to, since I did not want to sit in their restaurant unshowered and dirty in the morning. All in all one of the worst hotel experiences I have had in my life and I can NOT, under any circumstances recomment this place for anyone that valuie their money or are in a wheelchair. The pictures on Hotels.com does NOT match the hotel at all. Far from 4 stars, maybe 2
Stayed 1 night in Nov 2021

10/10 Excellent

Dominic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay for 6 nights

Fantastic, clean and spacious hotel. Great rooms and good breakfast. Lovely little town too. Staff were friendly
Stayed 6 nights in Oct 2021

8/10 Good

Mohamed

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City stay

Good experience
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Pleasant stay, good location. Food is nice
Stayed 2 nights in Oct 2020

8/10 Good

John, Knaresborough UK

Liked: Cleanliness, staff & service, amenities
Bedroom furniture rather old; unbelievably there was no glass or beaker in the room at all: Corona virus? But fair value for money.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

A fine option if you are visiting Gera.
Stayed 2 nights in Mar 2020

8/10 Good

Ann Dinger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to train station but not town center

The hotel is close to the train station and next to the old Orangerie. However it is a15-20 minute walk to the center of town. There is only one restaurant in the neighborhood, but the hotel restaurant is fairly good. The rooms need electrical outlets accessible for charging cell phones.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel in Gera

Good location, 5 mins walk to Sankt Marien Kirche. Restaurant provided good food with reasonable price.
Stayed 4 nights in Jul 2018

8/10 Good

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apart from Wifi

Room was clean and spacious, breakfast (12 Euro extra) was awesome, staff was friendly. The free wifi is useless, too slow to load emails or Facebook chat. High-speed wifi had to be purchased separately. The paid wifi was fast enough for personal stuff, still struggled to use it for work.
Stayed 2 nights in Jun 2018

10/10 Excellent

Brendan, Birmingham , United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good hotel centrally located

The Hotel was clean, bed was good and the room very comfortable, these are my main criteria for a business hotel stay. The restaurant was offers a reasonably choice of meals and their are lots of varying restaurant options close by if you fancy more of a variety in styles / tastes.The breakfast selection was excellent. Staff were polite and very attentive when assistance was required. A good experience.
Stayed 2 nights in Jul 2017

10/10 Excellent

Joshua, Otterbach, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for stopover

Hotel had easy parking, good price, clean, friendly, and comfortable. Baby crib was in the room as requested.

8/10 Good

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is new. I was stopping overnight and it had a nice bar/restaurant etc. The negative surprise was the pathetic internet. You couldn't even purchase better internet. It was barely able to provide gmail access. I told the staff about my problems with internet and they were sympathetic but couldn't provide solutions. I wouldn't stay here again due to the poor internet because I require it while I'm travelling.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous, ful-service hotel

PentaHotel Gera is a resort-status hotel, with an excelent buffet restaurant, clean,state-of-the-art rooms and full fitness-room facilities. It is very close and convenient to the Train Station in Gera.

10/10 Excellent

Tim, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great staff and great hotel... only improvement would be tea / coffee in the room!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine Hotel, expensive breakfast

This Hotel is about 15 minutes walk from the Main Railway Station. Overall we were impressed with the cleanliness and general comfort of the room and have no hesitation in recommending it to other travellers. If I had to suggest an improvement I would say that the installation of extraction in the bathroom would be a good thing, but this I know would be a major expense, I have to say that the lack of it caused us no problems. Breakfast was very expensive, so we found a small Bakerei (I hope thats how you spell it) 5 minutes up the road which did an excellent breafast for about a quarter of the price. A major improvement from our point of view would have been tea/coffee making facilities in the bedroom.

10/10 Excellent

Reiner

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne wieder

Alles prima, sehr freundliches und kompetentes Personal
Stayed 2 nights in Aug 2025

8/10 Good

Maximilian

Traveled with family
Liked: Cleanliness, staff & service
The breakfast was great with a lot of variety. Our family room was a little bit worn down and didn't fit to the modern style of the lobby & restaurant. There needs to be done a renovation of the rooms very soon! The location next to the park and restaurants nearby is great. Parking was easy in the streets next by on weekends.
Stayed 1 night in Aug 2025

10/10 Excellent

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ansprechendes Haus,Gute Küche und Frühstück!

Auf Städtetour unterwegs machten Wir Stop im MERCURE Gera.Zügiger Check In,Freundliche Begrüßung an der Rezeption,Zimmer außreichend Groß,Sauber und eine Große Badewanne war auch dabei! Das Abendessen im Haus hat Uns auch Sehr Positiv überrascht und Wir meinen,daß hier ein Jeder Etwas Passendes findet,das auch zu einem Angemessenen Preis.Beim Leckeren Frühstück fehlte Es an nahezu Gar-Nichts und das Servicepersonal hat Ihren Laden im Griff!Wir jedenfalls werden Wiederkommen!
Stayed 2 nights in Aug 2025

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