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Q Collection @ Macalister(formerly know as Apple Hotel Penang)

3.0 star property

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Photo gallery for Q Collection @ Macalister(formerly know as Apple Hotel Penang)

Executive Studio Suite | Iron/ironing board, free WiFi, wheelchair access
Exterior
Interior
Superior Double Room | Iron/ironing board, free WiFi, wheelchair access
Interior

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
76 Lorong Selamat, George Town, Pulau Pinang, 10400
  • Place, KOMTAR
    ‪7 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪14 min walk‬
  • Place, Gurney Drive
    ‪17 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Queen Room

Iron/ironing board, free WiFi, wheelchair access

Deluxe Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Iron/ironing board, free WiFi, wheelchair access

Superior Queen Room

  • Sleeps 2

View all photos for Standard Double Room

Iron/ironing board, free WiFi, wheelchair access

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, wheelchair access

Superior Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, free WiFi, wheelchair access

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Iron/ironing board, free WiFi, wheelchair access

Deluxe Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Iron/ironing board, free WiFi, wheelchair access

Deluxe Studio Suite

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Iron/ironing board, free WiFi, wheelchair access

Deluxe Triple Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, wheelchair access

Family Room

  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Iron/ironing board, free WiFi, wheelchair access

Executive Studio Suite

  • 223 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Iron/ironing board, free WiFi, wheelchair access

Executive Room

  • Sleeps 2

View all photos for Family Quadruple Room

Iron/ironing board, free WiFi, wheelchair access

Family Quadruple Room

  • Sleeps 4

View all photos for Superior Twin Room

Iron/ironing board, free WiFi, wheelchair access

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Iron/ironing board, free WiFi, wheelchair access

Deluxe King Room

  • Sleeps 2

View all photos for Superior King Room

Iron/ironing board, free WiFi, wheelchair access

Superior King Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Iron/ironing board, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3

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About the neighborhood

George Town

Located in Downtown George Town within a short walk of KOMTAR, Q Collection @ Macalister(formerly know as Apple Hotel Penang) is within a mile (2 km) of other popular sights such as Gurney Drive. This 34-room, 3-star hotel welcomes guests with in-room amenities like electric kettles, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • KOMTAR - 7 min walk - 0.4 miles
  • Pasar Chowrasta - 9 min walk - 0.5 miles
  • Loh guan Lye Specialist Centre - 10 min walk - 0.6 miles
  • Georgetown UNESCO Historic Site - 14 min walk - 0.8 miles
  • Gurney Drive - 17 min walk - 0.9 miles

Getting around

  • Penang Sentral - 31 min drive
  • Penang Intl. Airport (PEN) - 30 min drive

Restaurants

  • ‪Wong Chau Jun Restaurant (王昭君小食館) - ‬2 min walk
  • ‪Hot Bowl White Curry Mee - ‬4 min walk
  • ‪Xing Fu Noodle House - ‬4 min walk
  • ‪Tang Huang 堂煌 - ‬5 min walk
  • ‪Lucky Bowl Noodle - ‬2 min walk

About this property

Q Collection @ Macalister(formerly know as Apple Hotel Penang)

Guests of Q Collection @ Macalister(formerly know as Apple Hotel Penang) enjoy free WiFi in public areas, express check-out, and laundry facilities. Limited parking is available. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
24-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Electric kettles, ironing boards, and free tea bags/instant coffee are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before 11:30 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:30 AM
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Frequently asked questions

Are free cancellation options available at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

Q Collection @ Macalister(formerly know as Apple Hotel Penang) offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do within easy reach of Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

This hotel is situated in Downtown George Town, just steps from Sun Yat Sen Museum and New World Park. You'll also find KOMTAR and Gurney Drive within a short drive.

Is parking available on site at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

Yes, though parking is limited.

Does Q Collection @ Macalister(formerly know as Apple Hotel Penang) have a casino?

No, Q Collection @ Macalister(formerly know as Apple Hotel Penang) doesn't have a casino.

Is there an indoor pool at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and slippers as well as a 24-hour front desk.

Does Q Collection @ Macalister(formerly know as Apple Hotel Penang) have a hot tub?

No, this hotel doesn't have a spa tub.

Does Q Collection @ Macalister(formerly know as Apple Hotel Penang) have a restaurant with a breakfast menu?

No, Q Collection @ Macalister(formerly know as Apple Hotel Penang) doesn't have a restaurant that serves breakfast.

Does Q Collection @ Macalister(formerly know as Apple Hotel Penang) allow pets to stay free of charge?

No, pets and service animals aren't allowed at Q Collection @ Macalister(formerly know as Apple Hotel Penang) .

Does Q Collection @ Macalister(formerly know as Apple Hotel Penang) have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

The closest major airport to Q Collection @ Macalister(formerly know as Apple Hotel Penang) is Penang Intl. Airport (PEN), which is 11.5 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Q Collection @ Macalister(formerly know as Apple Hotel Penang) ?

No, there aren't any guestrooms with balconies at Q Collection @ Macalister(formerly know as Apple Hotel Penang) .

Q Collection @ Macalister(formerly know as Apple Hotel Penang) Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 4 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Raul

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Fatimah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Generally ok, staff were hospitable and helpful. But, the manager Mrs Rinie was unfriendly as she was harassing my sister who stayed in another room about the extended hour that we requested and threatening her. Totally unacceptable hospitality to hold such a position! The 2 Deluxe Double rooms that I booked didn’t have any windows. The Aircon didn’t work so it was fixed in situ when I was in the room. I came in from a long haul flight thus was exhausted in having to wait for the technician to fix the AC. The AC worked after he cleaned it with a toothbrush as the hotel doesn’t have a vacuum cleaner! No kidding. Years of dust-bunnies fell onto the bed. I had to insist that the bedsheets & covers were replaced. I stayed over 10+ days, had to get use to the limited 1-toilet roll a day ration for ever room. Unbelievable! The hotel is centrally located, thus it has easy access to many places. It’s a shame that staff were not fully trained to clean bathrooms & toilets properly. The roller-blinds in the bathroom-shower was full of mold and was unhygienic. Why were these not put on the outer glass walls of the bathroom-shower?
Stayed 11 nights in Jul 2024

6/10 Okay

Benny

Good location, very basic room

Good location in Lorong Selamat. Very basic room. Room was dated and lack maintenance at some areas, but relatively clean and functional. For its price point, consider as okay and acceptable.
Stayed 3 nights in Jul 2024

8/10 Good

Francis

Traveled with group
Liked: Amenities
Staff was excellent and very helpful in helping our Internet problem in booking for grab transport.
Stayed 2 nights in Aug 2023

6/10 Okay

Brent, Singapore

Liked: Cleanliness
This a no-frills hotel located in a convenient part of George Town. Lots of restaurants and hawkers stands nearby. It is inconvenient climbing steep hotel entrance stairs with rolling suitcases. Was their an elevator with access to the bottom floor? I don't know, there wasn't any signage indicating this. They advertised airport pick-up. This service was not available to me due to Apple Hotel Penang being short staffed during Chinese New Year. Ensure your arrival does not coincide with Malaysian public holidays. Another surprise: Giving a 100 RMU cash deposit upon check in. I did not read this in the small print when booking. Be prepared for this. The room was clean & spacious. I appreciate the blackout curtains. Decent shower with adequate water pressure. Wi-Fi signal was strong. Despite being an old, outdated property in need of upgrades, it was great value for the dollar. This will appeal to budget conscious travellers like myself.
Stayed 1 night in Jan 2023

6/10 Okay

SHIMPEI

Stayed 3 nights in Jul 2024