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One Pacific Hotel & Serviced Apartments

Property class: 3

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Photo gallery for One Pacific Hotel & Serviced Apartments

A modern hotel room with a large bed, a desk with a chair, a mirror, and a window with curtains.
A modern hotel room with a wooden desk, a flat-screen TV, a telephone, and a small plant.
A modern hotel lobby with a reception desk, seating area, and a glass door entrance.
A restaurant with multiple dining tables and chairs, a sofa area, and large windows with sheer curtains.
A modern hotel room with a dining area, a sofa set, and a large window with curtains.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
177, Jalan Macalister, Georgetown, George Town, 10400
  • Place, KOMTAR
    ‪17 min walk‬
  • Place, Gurney Drive
    ‪19 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

A modern hotel room with a large bed, a desk with a coffee maker, a chair, and a small potted plant.

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 264 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Quadruple Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Quadruple Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Double Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

Executive Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms

A modern hotel room with a large bed, a desk with a chair, a mirror, and a window with curtains.

Family Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

In-room safe, desk, laptop workspace, blackout drapes

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a small table, a plant, and a window with curtains.

Standard Twin Room

  • 264 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Deluxe Twin Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Multiple Beds

A hotel room with two single beds, a large bed, a TV, a desk, and a painting on the wall.

Deluxe Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Super King Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Super King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

About the neighborhood

George Town

Located in Downtown George Town, One Pacific Hotel & Serviced Apartments is adjacent to Loh guan Lye Specialist Centre and within a 10-minute stroll of Island Hospital. This 90-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • KOMTAR - 17 min walk - 0.9 miles
  • Gurney Drive - 19 min walk - 1.0 mile
  • Wawasan Open University Main Campus - 19 min walk - 1.0 mile
  • 1st Avenue Mall - 2 min drive - 1.2 miles
  • Georgetown UNESCO Historic Site - 3 min drive - 1.5 miles

Getting around

  • Penang Sentral - 27 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Wong Chau Jun Restaurant (王昭君小食館) - ‬10 min walk
  • ‪Sin Kim San Cafe (新金山飲食中心) - ‬9 min walk
  • ‪Penang Kitchen, Courtyard by Marriot - ‬5 min walk
  • ‪Padang Brown Food Stalls - ‬11 min walk
  • ‪Nasi Kandar Pelita (Pertama) - ‬10 min walk

About this property

One Pacific Hotel & Serviced Apartments

Guests of One Pacific Hotel & Serviced Apartments enjoy free WiFi in public areas, a meeting room, and free newspapers. You can take advantage of free parking, along with an airport shuttle (available on request) for MYR 68.00 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include laundry facilities, a banquet hall, and a convenience store.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and bidets. Coffee makers, safes, and desks are also standard.

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Aug 25 - Aug 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 25 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 25.00 for adults and MYR 25.00 for children
  • Airport shuttle fee: MYR 68.00 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MYR 60.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

Frequently asked questions

Is a free cancellation option available at One Pacific Hotel & Serviced Apartments?

One Pacific Hotel & Serviced Apartments offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at One Pacific Hotel & Serviced Apartments?

As of Aug 24, 2026, prices found for a 1-night stay for 2 adults at One Pacific Hotel & Serviced Apartments on Sep 4, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near One Pacific Hotel & Serviced Apartments?

This hotel is situated in Downtown George Town within a short 15-minute walk of Gurney Drive and also 17 minutes on foot from KOMTAR. You'll also find City Stadium and New World Park less than a mile away.

Will I be able to park at One Pacific Hotel & Serviced Apartments?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does One Pacific Hotel & Serviced Apartments have a casino at the property?

No, One Pacific Hotel & Serviced Apartments doesn't have a casino.

Is there an indoor pool at One Pacific Hotel & Serviced Apartments?

No, there is no indoor pool at this hotel.

Is One Pacific Hotel & Serviced Apartments a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour front desk.

Are there hot tubs at One Pacific Hotel & Serviced Apartments?

No, there isn't a spa tub at this hotel.

Does One Pacific Hotel & Serviced Apartments have a restaurant that serves breakfast?

Yes, One Pacific Hotel & Serviced Apartments serves buffet breakfast each morning for a surcharge from its restaurant.

Does One Pacific Hotel & Serviced Apartments allow pets to stay for free?

No, pets and service animals aren't allowed at One Pacific Hotel & Serviced Apartments.

Are there connecting rooms at One Pacific Hotel & Serviced Apartments?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to One Pacific Hotel & Serviced Apartments?

The closest major airport to One Pacific Hotel & Serviced Apartments is Penang Intl. Airport (PEN), which is 11.7 mi away (28 minutes by car).

Can I book a room with a balcony at One Pacific Hotel & Serviced Apartments?

No, there aren't any guestrooms at One Pacific Hotel & Serviced Apartments that offer a balcony.

One Pacific Hotel & Serviced Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 129 out of 278 reviews
Rating 8 - Good. 121 out of 278 reviews
Rating 6 - Okay. 22 out of 278 reviews
Rating 4 - Poor. 5 out of 278 reviews
Rating 2 - Terrible. 1 out of 278 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with great location. The staff and the hotel condition were great.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Hai Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Big room suitable for large group.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cheuk Mun Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, very clean bathroom, very nice staff I want to come again :) :)
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, location and close to amenities. Spacious room, clean and quite new.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean accommodation, located in a nice part of town. Would recommend for short stay.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Ahmad Shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The other location for my stay after being scammed with another booking made earlier. Fully satisfied with this booking.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very clean and roomy.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Yueh Huei

Liked: Cleanliness, staff & service, property conditions & facilities
Strategic location
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Michael kok mun

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs very polite and helpful
Stayed 4 nights in Sep 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fun at Penang

The room is spacious and clean. Good housekeeping service too. Location is good as easy accessible to many good food amd places of interests via car.
Stayed 3 nights in Feb 2023
Verified review

6/10 Okay

SIAW

Liked: Staff & service
Staff is super friendly. Tiles on bathroom could use some upgrade, but overall, the place is very clean.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Kadiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Muhammad Hafiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely repeat
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Kalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simple the best
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
The hotel was convenient for us as we had the car. The rooms are big and clean but it’s a bit noisy, noise from the hall outside and above.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Pacharapong

Disliked: Staff & service
location very closed by georgetown area, great food near by. On the rainy day you have to pay rent for the umbrella at the reception
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

PENG NGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very honest to return my daughter's jacket which she forgot when we check out. Thank you the staff involved and the hotel.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The room was reasonably spacious, with room to move for 2 adults, nice solid bed, bathroom is well appointed the room has a safe deposit box which is handy, it has a laundry room with a rm30 per wash. The parking is free and easily accessible.Location along McAllister Road is great for food, 15 minutes walk to New Lane.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Zhi Xue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

YOKE MENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room. Spaciousness of the room. Friendliness of staff. Eating place easily accessible. A well known hospital opposite.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well run and clean, with staff only too willing to assist with any questions/support in relation to local restaurants, transport options, and attending to room cleaning/topping up amenities, etc. I would have provided a five star rating if the bed wasn’t just so uncomfortable (too firm for a seven night stay).
Stayed 8 nights in Sep 2023
Verified review

10/10 Excellent

MAHJOUB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious ant 35 sqm! The windows are big so light comes in . It is near GeorgeTown historic centre so we can visit the town , have dinner and enjoy the street art then have s peaceful night sleep away from noisy bars and restaurant within Georgetown who can stay open until 7 am!
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Parimila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service was good. Booked family room. Their rooms were clean and well kept. Also the location of the hotel is very strategic. Most of the tourist spot locations are in walking distance. They also had 7-eleven just beside the hotel which is very convenient. Just that the check in takes some time if you go on peak time and also their parking is limited.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities
Limitless bit outdated, but overall nice.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

ZUNAIDAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok good
Stayed 1 night in Dec 2022