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Kelantan House

2.0 star property

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Photo gallery for Kelantan House

Garden
Lobby sitting area
Garden
A four-poster bed with a canopy, a wooden nightstand, a bedside table with a lamp, and a view of the outside through a sliding door.
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
27, Kelantan Road, Georgetown, George Town, Penang, 10050
  • Place, KOMTAR
    ‪10 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪12 min walk‬
  • Place, Gurney Drive
    ‪19 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, down comforters, minibar (free items), WiFi (free)

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Leisure Suite

Leisure Suite | Premium bedding, down comforters, minibar (free items), WiFi (free)

Leisure Suite

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, minibar (free items), WiFi (free)

Family Suite

  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Love Suite

Love Suite | Premium bedding, down comforters, minibar (free items), WiFi (free)

Love Suite

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, minibar (free items), WiFi (free)

Executive Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

George Town

Located in Downtown George Town within a short walk of KOMTAR, Kelantan House is within a mile (2 km) of other popular sights such as Gurney Drive. This 10-room guesthouse welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi.
View more Guest Houses in George TownOpens in a new window

What's nearby

  • Pasar Chowrasta - 7 min walk - 0.4 miles
  • The Top at Komatar - 9 min walk - 0.5 miles
  • KOMTAR - 10 min walk - 0.6 miles
  • Georgetown UNESCO Historic Site - 12 min walk - 0.7 miles
  • Gurney Drive - 19 min walk - 1.0 mile

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 29 min drive

Restaurants

  • ‪Ming Xiang Tai (名香泰餅家) - ‬3 min walk
  • ‪A.Soar.Coffee - ‬6 min walk
  • ‪Restoran Hai Onn (海安) - ‬4 min walk
  • ‪RUTIN 樂田 - ‬3 min walk
  • ‪Rim Tha Non Mookata - ‬3 min walk

About this property

Kelantan House

Guests staying at Kelantan House enjoy free WiFi in public areas, laundry facilities, and a garden. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find free WiFi and 55-inch LED TVs with cable channels and Netflix. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include free minibar items, ceiling fans, and toothbrushes and toothpaste.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 floors

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ke-lan-tan
Ke-lan-tan House
Ke-lan-tan House Penang
Ke-lan-tan Penang
Ke-Lan-Tan House Penang/George Town
Ke-lan-tan House Guesthouse George Town
Ke-lan-tan House Guesthouse
Ke-lan-tan House George Town
Ke lan tan House
Ke lan tan House
Kelantan House Guesthouse
Kelantan House George Town
Kelantan House Guesthouse George Town

Frequently asked questions

Is a free cancellation option available at Kelantan House?

Kelantan House offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Kelantan House?

As of Jul 27, 2026, prices found for a 1-night stay for 2 adults at Kelantan House on Aug 26, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Kelantan House?

This guesthouse is situated in Downtown George Town, just steps from New World Park, and within a 10-minute walk of Pasar Chowrasta and Kidland Penang. You'll also find KOMTAR and Gurney Drive within a short drive.

Is there parking available at Kelantan House?

No, this guesthouse doesn't offer parking.

Does Kelantan House include a casino at the property?

No, Kelantan House doesn't have a casino.

Will I find an indoor pool at Kelantan House?

No, there is no indoor pool at this guesthouse.

Is Kelantan House a good place to stay for couples?

Amenities that appeal to couples at this guesthouse include 24-hour room service, premium bedding, and a free stocked minibar.

Are there hot tubs at Kelantan House?

No, this guesthouse doesn't have a spa tub.

Does Kelantan House feature a restaurant that includes a breakfast menu?

No, Kelantan House doesn't have a restaurant that serves breakfast.

Does Kelantan House allow pets to stay free of charge?

No, pets aren't allowed at Kelantan House.

Are there connecting rooms at Kelantan House?

No, this guesthouse doesn't feature connecting guestrooms.

What is the closest airport to Kelantan House?

The closest major airport to Kelantan House is Penang Intl. Airport (PEN), which is 11.8 mi away (29 minutes by car).

Are there rooms with balconies at Kelantan House?

No, you won't find accommodations with balconies at Kelantan House.

Kelantan House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 85 reviews
Rating 8 - Good. 27 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 3 out of 85 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Takaomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is safe & clean
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and the front desk and other staff are nice.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff were warm and welcoming and helpful with ideas. The water turned off due to maintenance work and when we enquired that fixed it immediately. The room was clean, cool and comfortable. This is second time I've stayed and would come back a third time.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Morexette Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George Town is a culturally and historically rich place, and staying in Kelantan House offers you the opportunity to experience what life was like in Penang in the 18th and 19th centuries. The location is also quiet even if it's right in the middle of the city. Will definitely stay here again.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Paul

Liked: Amenities
Big thumbs up to all the staff in particular Marcus with his knowledge and anecdotes about Penang and he even went out of his way to write a list of all the local specialties to eat We were also allowed to check in 2 hours ahead Great service ethic Definitely will stay again 👍🤗
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Thomas

Liked: Amenities
The check in staff was very helpful and friendly. He charged 4 MR as local tax at check in. The next day a different staff member knocked on my door even a "Do not disturb" sign was hanging on the door knob. He said I needed to pay another 20 MR for "Tourism Tax". I showed him that I paid the 4 MR at check in, he insisted that the Expedia was wrong. He said all hotels would charge me this tax even it is not on my receipt. So I changed to a different Hotel "Le Dream" for the next 3 days, they didn't charge me any "tourism tax" at all. I believe that the staff scammed me. Also we were not able to open the window since a strong sew smell come in the minute we did that. So beware that you might be charged extra "tax" depending on which staff is on duty.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful house - must stay place in Georgetown

Super clean and a beautiful heritage house. Our room was very comfortable and even though the bathroom was outside the room we didn’t mind as this was such a great chance to stay somewhere special and unique. Complementary water, coffees and snacks were a nice addition.
Stayed 3 nights in May 2023
Verified

8/10 Good

Yoichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good for those who want to feel the atmosphere of the life in the old shophouse. I felt like I’m having a home stay. The location is not convenient to access to the historical sightseeing area, but you can use Grab.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice environment

It's walking to many nice food. The staffs are very nice and helpful. Should be nice and peaceful during off peak, it's probably more noisy if all rooms are taken up as the place is mostly wood, so walking around will create some noise. Overall, Im very happy staying at Kelantan House.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Oliver

Liked: Staff & service, amenities
Das erste Zimmer was ich bekommen hatte, war wirklich sehr basic, third-world-style. Dazu kam, dass es im Haus Renovierungsarbeiten gab und morgens mit Bohrhammer Wände durchtrennt wurden. Deswegen wurde mir angeboten, in den Neubautrakt zu wechseln, der ruhiger war. Allerdings musste ich für den "Upgrade" zahlen, selbst wenn mir ein Rabatt von 50% angeboten wurde. Ich hätte erwartet, dass bei solch unzumutbaren Zuständen der Gast ohne Mehrkosten umquartiert wird. Das neue Zimmer war Western-Style und neu, also ganz passable. Gestört hat mich nur ein Klimagerät, das direkt vor dem Fenster montiert war und recht lärmig war. Die Managerin, Chris, war sehr hilfsbereit und freundlich. Ich hatte jedoch Probleme mit dem Zugangssystem und konnte eines Abends nicht mehr ins Haus kommen. Die Person, die eigentlich den Nachtdienst machen sollte, hat jedoch tief und fest geschlafen und nicht mein Klingeln und Rufen gehört. Zum Glück hat sich die Türe dann noch zahlreichen Versuchen doch geöffnet. Gut ist, dass das Hotel in einer Nebenstrasse mit sehr wenig Verkehr ist, so dass die Lärmbelastung durch die Strasse vernachlässigbar ist.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in tourist area

Great value and extremely friendly and helpful staff. You can walk to the tourist area or there's a bus stop right outside. Nice tea/coffee/snacks all day long. The only downside is having to bring your key every time you want to use the bathroom.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage hotel, absolutely stunning. Highly recommend. Staff are lovely, its a short walk to main Georgetown attractions and its great value to stay in such an amazing
Stayed 3 nights in Dec 2019
Verified

8/10 Good

MAZIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place

Good property, but limited parking sowce, close to attractions in georgetown Wish the worker had proper etiquette for entertaining guest would be better, otherwise ok
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of George Town. Room was really spacious and very clean. All the staff we met was really nice and attentive. If we ever come back to Penang, this will definitely be our hotel!
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

Madina

Liked: Cleanliness, staff & service, room comfort
Ambiance sympa. Très propre. belle grande chambre. Mais salle de bain séparée nécessitant de traverser le hall d'entrée et pas mentionné dans l'offre et surtout très très bruyant. Nous avons eu l'impression d'être réveillée par un éléphant. Nous étions au rez de chaussée. Sans doute qu'il est mieux de demander d'être au dernier étage. Sinon personnel sympathique et endroit bien situé.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

corine

Liked: Staff & service, room comfort

Goede locatie, smaakvol ingerichte Chinese woning

Jammer dat er geen sleutel van de voordeur wordt verstrekt, men vraagt de kamersleutel bij betrek in te leveren. De eerste avond hebben wij lang moeten wachten tot er opengedaan werd na aanbellen.ee is een privé badkamer maar niet ensuite. Er worden wel slippers maar geen badjassen aangeboden. dit is op de site niet duidelijk. De kamer heeft geen raam, ook dit is niet duidelijk aangegeven. De mineraalwaterservice is eenmalig bij aankomst en niet dagelijks. Er is gekoelde frisdrank te koop maar geen water. De enige handdoek werd niet automatisch verwisseld dagelijks, wel op vraag. De locatie is goed en de inrichting is prachtig. Wij vonden na 4 nachten verblijf en ervaring elders deze accommodatie te duur voor het gebodene. Geen ontbijtservice, wel goed maleis ontbijt te vinden op loopafstand. De gratis CAT bus- en streekvervoer halte zijn om de hoek.
Stayed 4 nights in May 2018
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage House Hotel

Nous avions choisi la petite ville touristique de Georgetown après Singapour la Moderne. Ne pas oublier que nous sommes en Malaise et pas dans un quartier de luxe. N'attendez pas un équipement au top mais la tranquillité de cette maison chinoise totalement inattendue et la gentillesse de sont personnel (24/24) nous a conquis. Et l'air conditionné marche! Notez qu'il n'y a qu'une seule chambre avec sdb. Les autres ont leurs sdb privatives de l'autre côté du couloir.
Verified

10/10 Excellent

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Helpful & Welcoming Staff Super setting Excellent Location
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Had booked another hotel but had to relocate due to some problems there. Arrived at its doors within 30 minutes of booking, and the staff have already prepared my room for me. They were super helpful and gave me lots of useful tips about where to go in Penang. There is also biscuits, tea and coffee laid out in the courtyard common area for free consumption. The hotel itself is a delightful little heritage building with only 10 rooms. The one deterrent is some of the rooms do not have en-suite bathrooms, but instead there are stand-alone bathrooms down the corridor. It is not too inconvenient though, and you are the only one who has the key to the bathroom so it's quite private. The location of the hotel is also great, just off the main tourist area of Georgetown, but within easy walking distance to everything. Would definitely stay here again!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ke-lan-tan House

Beeindruckendes, liebevoll hergerichtetes Haus, relativ zentral gelegen, trotzdem sehr ruhig. Leider mit einem kaputten Fernseher aber mit hilfsbereitem Personal.
Verified

8/10 Good

eliseu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um sitio onde gostariamos de voltar

Uma excelente casa de hóspedes, mobilada com muito gosto e com grandes espaços, incluindo o quarto. Impecavelmente limpa. Atenção e simpatia enormes de todos. Boa localização, não muito longe do Komtar, embora dificil de encontrar. Não dispoe de serviço de pequeno almoço embora ofereça à discrição chás, cafés e bolachas. Boa internet
Verified

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique hotel with a lot of character

Lovely settings in an old Chinese house. It feels more like a private house than a hotel. Superior rooms don't have attached bathrooms though so watch when you book. I had to upgrade my room on arrival as the description on Expedia is not accurate and doesn't mention it. Otherwise, brilliant location walking distance from the centre (5min) and very quiet area.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem of a place for people like me

It's like staying in a well to do relative's house which has been refurbished and updated. Have your mental faculties and five senses stimulated as all around are lovely bits of furniture and rescued or recycled objects put to innovative use. If you can't climb stairs to the second floor ask for one of three ground floor rooms. Quirky and not for those who want the usual highrise type hotel. You can't help bumping into other guests and staff now and then. No en suite but personal bathroom and toilet with your own key at the rear for each room. Lovely small central courtyard like a little oasis of peace and calm, make your Boh tea or instant coffee with grape or strawberry biscuits to sit at the KopiTiam table and chairs to relax a while. The fridge there has Spritzer water and beer to purchase with space to put your own stuff for breakfast or food. No cooking facilities but you would want to eat out in Penang. The Moody Cow cafe just down the road facing the hotel, turn right and turn left, has "Durian Madness" cake, an enormous slice enough for three costing 42 ringgit and gigantic 10' chocolate cookies for 12 ringgit, a must go to cafe.
Verified

8/10 Good

Mui Kim

Liked: Cleanliness, staff & service

Authentic old Penang living

Hotel staff are very friendly and helpful. They make us feel at home. Family suite was very comfortable. Those who seek for authentic old Penang feel...will love this place. My only disappointment is the detached toilet!
Verified

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unique and beautiful heritage house stay

Before going to Penang, I would like to find a place in the city center and in a traditional house. Kelantan was exactly what I was looking for, in the city center, affordable. We were there in the low season, so we nearly have the whole hotel for our own and was very quiet. The toilet was situated outside the bedroom, but was privates (not a public toilet, like some said in their remark). One thing should be noted that if you want an upstairs room with windows. you have to accept the single beds, rather than a double bed bedroom, and with a window in the salon and courtyard. Staffs were very friendly, and suggested us places to visit. The hotel was very beautiful even according to a local when we showed them our restaurant. I would stay in the same place if I go back to Penang again.