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River Terrace Resort & Convention Center

3.5 star property

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Photo gallery for River Terrace Resort & Convention Center

A spacious lobby with a stone fireplace, leather sofas, and a television mounted on the wall.
A spacious lobby with a stone fireplace, wooden reception desk, and a balcony with a stone railing.
A multi-story hotel with balconies, a stone facade, and a bridge over a river.
A covered outdoor area with stone pillars and hanging plants, leading to a building entrance.
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
240 River Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A neatly made bed with white bedding and a red throw blanket, wooden headboard, two bedside lamps, and a window with a view of buildings.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(49 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, wall art, and a window with curtains.

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(48 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

A balcony with a view of a river and hills.

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Signature Room, 1 King Bed, River View

A balcony with a view of a river and hills.

Signature Room, 1 King Bed, River View

8.6 out of 10
Excellent
(16 reviews)
  • River view
  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room - 1 King Bed

A balcony with a view of a parking lot, a mountain, and residential buildings.

Signature Room - 1 King Bed

  • 192 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room - 2 Queen Beds River View

Signature Room - 2 Queen Beds River View | Balcony view

Signature Room - 2 Queen Beds River View

8.0 out of 10
Very good
(7 reviews)
  • River view
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Room - 2 Queen Beds

A hotel room with two beds, a desk, a lamp, and a kitchenette.

Signature Room - 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, River View

A balcony with a view of a river, a bridge, and trees.

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(24 reviews)
  • River view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE GUEST ROOM

  • Sleeps 4
  • Free WiFi

About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, River Terrace Resort & Convention Center is within a 5-minute walk of Ripley's Aquarium of the Smokies and within 15 minutes of other popular attractions like Great Smoky Mountains National Park. This 205-room, 3.5-star resort welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • Gatlinburg SkyPark - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • Anakeesta - 6 min walk - 0.4 miles
  • Gatlinburg Convention Center - 8 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Pancake Pantry - ‬5 min walk

About this property

River Terrace Resort & Convention Center

Guests of River Terrace Resort & Convention Center enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a conference center, a business center, and express check-out.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hydromassage showers and hair dryers. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
  • Pet friendly
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6.4 out of 10, 1,168 reviews
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The price is $74
Aug 9 - Aug 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Are free cancellation options available at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Aug 2, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near River Terrace Resort & Convention Center?

This resort is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies, and within a 10-minute walk of Anakeesta and Gatlinburg SkyPark. You'll also find Great Smoky Mountains National Park and Gatlinburg Space Needle less than a mile away.

Is there parking available at River Terrace Resort & Convention Center?

Yes, self parking is offered for free at the resort. Wheelchair-accessible parking is also available for guests.

Does River Terrace Resort & Convention Center include a casino on the premises?

No, River Terrace Resort & Convention Center doesn't have a casino.

Will I find an indoor pool at River Terrace Resort & Convention Center?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at River Terrace Resort & Convention Center?

Couples staying at this resort will appreciate amenities like a hydromassage showerhead as well as an outdoor pool and a free daily breakfast.

Are there hot tubs at River Terrace Resort & Convention Center?

No, there isn't a spa tub at this resort.

Does River Terrace Resort & Convention Center have a restaurant with a breakfast menu?

River Terrace Resort & Convention Center offers free on-the-go breakfast each morning though there is no restaurant.

Will River Terrace Resort & Convention Center allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at River Terrace Resort & Convention Center for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at River Terrace Resort & Convention Center?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from River Terrace Resort & Convention Center?

The closest major airport to River Terrace Resort & Convention Center is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies at River Terrace Resort & Convention Center?

Yes, some guestrooms at River Terrace Resort & Convention Center offer a balcony and may feature river views.

River Terrace Resort & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 408 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Brian

Liked: Staff & service
Easy check in, friendly staff.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We pick this hotel because it is a great location and a good price for the location. It is a nice hotel for the price. The free parking is a big plus.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great walk everywhere! Parking is plentiful and for larger suv/trucks.staff super nice and we will be back.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place tons of things to see and do in walking distance. Very big rooms
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. We had a couple issues but they were solved immediately. I definitely will stay again
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Room and staff were great. Some parking areas were tight.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Lori

Liked: Cleanliness
The balcony is the best part if you can stand the smell of weed in the room and outside.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Nice room perfect location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value for the money. Room was very spacious. The floor of the bathtub seemed to have water trapped under the surface so it was a bit wobbly and the decor is a bit dated but overall a great value for the price!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities
When was great plenty of space and close to all attractions
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Dani was great! Awesome spot!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cynthia

Everything was great, enjoyed the stay. The breakfast needs a little improvement for people with diabetes.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Currasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. Just wished they had a hot breakfast. But it’s everything you would it’s walking distance to a lot of stuff in Gatlinburg. Would definitely rebook.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lovey Marshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel location to be in Gatlinburg. Walking distance to the parkway, right next to Ripley's aquarium. The staff were super friendly and very helpful. Our room was big, clean, and the beds were very comfortable. The pillows and comforters were clean and smells great. We had a wonderful stay and would definitely plan on staying here again on our next visit.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable, staff was very friendly, and the location was great.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Michael

Liked: Staff & service, amenities
Great spot in downtown Gatlinburg! Staff was fantastic very helpful. The room that we got was definitely not the nicest but it’s Gatlinburg! It’s a part of the experience! Definitely would recommend
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great location , walking distance to all the attractions
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Bernice

The location is great! The room was nice and staff was friendly! We enjoyed our stay!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little tight for building 3 but we made due
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and very welcoming staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect except elevator was out of order
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Place was perfect for us
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities
Friendly staff, awesome location, comfortable room!
Stayed 3 nights in Oct 2025

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