River Terrace Resort & Convention Center

3.5 star property
Resort with free breakfast, a short walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Exterior
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
240 River Road, Gatlinburg, TN, 37738
  • Place, SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(38 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(4 reviews)
  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 1 King Bed, River View

8.6 out of 10
Excellent
(13 reviews)
  • 192 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Signature Room - 1 King Bed

  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Room - 2 Queen Beds River View

8.0 out of 10
Very good
(7 reviews)
  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(20 reviews)
  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, River Terrace Resort & Convention Center is within a 5-minute walk of Ripley's Aquarium of the Smokies and within 15 minutes of other popular attractions like Great Smoky Mountains National Park. This 205-room resort has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • SkyPark - 4 min walk - 0.3 miles
  • Gatlinburg Space Needle - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Convention Center - 6 min walk - 0.4 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Pancake Pantry - ‬5 min walk

About this property

River Terrace Resort & Convention Center

Resort with free breakfast, a short walk to Ripley's Aquarium of the Smokies
Guests of River Terrace Resort & Convention Center enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a conference center, a business center, and express check-out.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hydromassage showers and hair dryers. Safes, phones, and ironing boards are also available. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Are free cancellation options available at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Oct 26, 2025 start from $101.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near River Terrace Resort & Convention Center?

This resort is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies, and within a 10-minute walk of Anakeesta and SkyPark. You'll also find Great Smoky Mountains National Park and Gatlinburg Space Needle less than a mile away.

Is there parking available at River Terrace Resort & Convention Center?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Does River Terrace Resort & Convention Center include a casino on the premises?

No, River Terrace Resort & Convention Center doesn't have a casino.

Will I find an indoor pool at River Terrace Resort & Convention Center?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at River Terrace Resort & Convention Center?

Couples staying at this resort will appreciate amenities like a hydromassage showerhead as well as an outdoor pool and free breakfast.

Does River Terrace Resort & Convention Center have a hot tub?

No, this resort doesn't have a spa tub.

Does River Terrace Resort & Convention Center have a restaurant with a breakfast menu?

River Terrace Resort & Convention Center offers free on-the-go breakfast each morning though there is no restaurant.

Will River Terrace Resort & Convention Center allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at River Terrace Resort & Convention Center for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at River Terrace Resort & Convention Center?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from River Terrace Resort & Convention Center?

The closest major airport to River Terrace Resort & Convention Center is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies at River Terrace Resort & Convention Center?

Yes, some guestrooms at River Terrace Resort & Convention Center offer a balcony and may feature river views.

Reviews

River Terrace Resort & Convention Center Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 412 out of 1023 reviews
Rating 8 - Good. 276 out of 1023 reviews
Rating 6 - Okay. 157 out of 1023 reviews
Rating 4 - Poor. 110 out of 1023 reviews
Rating 2 - Terrible. 68 out of 1023 reviews

Reviews

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
Hated this property, the only positive thing is the walkable distance to all attractions. * breakfast horrible * bathroom and shower horrific * drogadicts outaide the room at the parking lot * bed bugs Dont waste your money
Stayed 2 nights in Aug 2025

10/10 Excellent

julio h.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every time we come! Great location, great service, great price!!
Stayed 1 night in Jun 2025

10/10 Excellent

GREGG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Zack

Stayed 3 nights in Jul 2025

2/10 Terrible

Lenny

Traveled with family
Disliked: Cleanliness
First day there was only one towel for towel for me and my wife to use. I had to walk down the hill to the office to get a towel because they would not bring me one then the night we checked in my wife pulled back the sheets there was a blood stain on the bedsheet. They did change the bedding and clean the room and brought fresh towels. The so-called resort offered free Internet we had no Internet, not only that I went to iron. My clothes opened up the ironing board and the legs snapped off and almost fell and hit my foot Mandy who is also the lady that checked us in Was at the desk when I went to complain she rudely said which of these problems do you want me to handle first, sir? They offered me a discount for finding blood on the sheet on day one but then refused to give me the discount after they found out that I had told the lady I may check out the next day, but I did not check out she went ahead, took it upon herself to check us out on the 12th of July anyway even though we stayed if they thought we checked out, they did not make the bed on the 13th or bring any towels if they thought we had checked out they would’ve made the room for someone else.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient to walk to everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will see you again

This was our first stay with the River Terrace. First off, the front desk staff was amazing and accommodating. We got to the hotel early and was allowed to check in. We stayed in Building 7 and fell in love with not only the location and view, but the decor of our room. We will definitely stay here again .
Stayed 2 nights in Jul 2025

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

sachin

Traveled with family
Disliked: Cleanliness
Great Front desk Staff - kudo's!! Just the room needed extra cleaning upon arrival but overall great location, excellent staff
Stayed 2 nights in Jul 2025

4/10 Poor

Jeffrey

The slums

We walked into the rooms and were extremely disappointed. It looked nothing like the pictures and the more we looked the worse it got. The spa tub was just inthe middle of the room and was not clean at all. It looked like it was brought in from a rummage sale. The two sinks were just as bad if not worse. We at that point were already going to request a new room but were tired and decided to wait till morning. Things continued to get worse the shower didn’t drain so the water was above our ankles when we got a shower which is just gross and the toilet was actually moved about 2 or more inches from where it should be and moved when you sat on it! The rug by the bed had places where it was coming apart that could have been tripped on. Then when we went to bed it was like sleeping on a slab of rock. There was no cushion all. In the morning we requested a new room. After telling the girl how awful it was she ask if having room service come would help. We said absolutely not. She gave us a new room that actually looked like what we booked. I can’t believe they could actually think a person should get such a disgusting for any amount of money much less over a hundred dollars a night. We deserve our money back for the inconvenience as well as thinking that the room they put us in was worthy of anyone staying. It was like a smack in the face. We will never be back and will let everyone else know how bad it is there.
Stayed 3 nights in Jul 2025

6/10 Okay

Arval

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

TANYA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Stayed 1 night in Jul 2025

6/10 Okay

Adam

Stayed 4 nights in Jul 2025

8/10 Good

Rhae

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Excellent view of the fireworks for the 4th of July! The location is perfect and the pool is excellent. The AC did a great job keeping us cool, and the beds are great! Our big complaint was the Internet. We have a special needs son who relies on his phone during waits, changes in routine, and to help calm meltdowns. We chose this hotel because it said WiFi was included, and we assumed it would be reliable since it’s a convention center. The WiFi didn’t work at all. I contacted two employees who each said it’s because of high occupancy. I understand that, but we definitely would’ve chosen a place with reliable internet. Sorry to our neighbors who had to listen to the 3 am autistic meltdown for two hours this morning. My recommendation to the hotel is to spring for better internet, and require a password to use it.
Stayed 2 nights in Jul 2025

6/10 Okay

Naomi

Traveled with family
Disliked: Property conditions & facilities
Pictures of resort are outdated. Clean but very worn. In room blinds were broke but manageable, yet wouldn’t block out the bright exterior lights. Curtains were missing. One pool is closed, the restaurant is closed, breakfast is small gas station style packaged pastries and one coffee pod machine with powdered creamer for the entire resort to share. In room coffee pot was filthy. No housekeeping and we had to ask for towels. Staff is sweet and towels were quickly delivered. Shower was hot, with ok water pressure. Location is perfect for walking everywhere easily.
Stayed 1 night in Jul 2025

10/10 Excellent

Miranda, Columbia city

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to be able to walk to everything downtown Gatlinburg has to offer. 10/10 room that overlooks the river. Huge room with two queen beds and a huge patio with views of mountains and right above the river. Not the fanciest of rooms or hotels but would 100% stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 2 nights in Jun 2025

8/10 Good

Tin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025