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River Terrace Resort & Convention Center

3.5 star property
Resort with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies

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Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Reception
Exterior
Outdoor pool
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
240 River Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(43 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(41 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(4 reviews)
  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

8.6 out of 10
Excellent
(14 reviews)
  • 192 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room - 1 King Bed

Signature Room - 1 King Bed | Balcony

Signature Room - 1 King Bed

  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room - 2 Queen Beds River View

Signature Room - 2 Queen Beds River View | Balcony view

Signature Room - 2 Queen Beds River View

8.0 out of 10
Very good
(7 reviews)
  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 2 Queen Beds

Signature Room - 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Room - 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(20 reviews)
  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, River Terrace Resort & Convention Center is within a 5-minute walk of Ripley's Aquarium of the Smokies and within 15 minutes of other popular attractions like Great Smoky Mountains National Park. This 205-room resort has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • Gatlinburg SkyPark - 4 min walk - 0.3 miles
  • Gatlinburg Space Needle - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Convention Center - 6 min walk - 0.4 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬5 min walk

About this property

River Terrace Resort & Convention Center

Resort with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
Guests of River Terrace Resort & Convention Center enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a conference center, a business center, and express check-out.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hydromassage showers and hair dryers. Safes, phones, and ironing boards are also available. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Are free cancellation options available at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Dec 13, 2025, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Jan 4, 2026 start from $85.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near River Terrace Resort & Convention Center?

This resort is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies, and within a 10-minute walk of Anakeesta and Gatlinburg SkyPark. You'll also find Great Smoky Mountains National Park and Gatlinburg Space Needle less than a mile away.

Will I be able to park at River Terrace Resort & Convention Center?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Does River Terrace Resort & Convention Center include a casino on the premises?

No, River Terrace Resort & Convention Center doesn't have a casino.

Will I find an indoor pool at River Terrace Resort & Convention Center?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about River Terrace Resort & Convention Center?

Couples staying at this resort will appreciate amenities like a hydromassage showerhead as well as an outdoor pool and free breakfast.

Does River Terrace Resort & Convention Center have a hot tub?

No, this resort doesn't have a spa tub.

Does River Terrace Resort & Convention Center have a restaurant with a breakfast menu?

River Terrace Resort & Convention Center offers free on-the-go breakfast each morning though there is no restaurant.

Will River Terrace Resort & Convention Center allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at River Terrace Resort & Convention Center for a fee of USD 150 per accommodation, per stay.

Does River Terrace Resort & Convention Center have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from River Terrace Resort & Convention Center?

The closest major airport to River Terrace Resort & Convention Center is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies that I can book at River Terrace Resort & Convention Center?

Yes, some guestrooms at River Terrace Resort & Convention Center offer a balcony and may feature river views.

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1013 reviews
Rating 8 - Good. 259 out of 1013 reviews
Rating 6 - Okay. 154 out of 1013 reviews
Rating 4 - Poor. 113 out of 1013 reviews
Rating 2 - Terrible. 76 out of 1013 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Traveled with family
Disliked: Amenities, property conditions & facilities
Staff were the single stars of the place. 1st floor bathroom smelled like urine. Light switches that didn't work. 3 legged microwave. Gas fireplace only worked 1/2 of the time. Old!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jamie-Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to make my parents room available before check in as my father was not well and we had just drive 17 hours. So kind and considerate and understanding. Great location for people and bear watching. Would stay again!! Hopefully that restaurant will open as that would be such a convenient spot
Stayed 1 night in Aug 2025

4/10 Poor

Manuel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was pretty old and run down. It was dirty and you can hear everything from the next room. Our room and my friend’s room didn’t have a blow dryer so we asked the front desk and they only had 1 extra that we had to share. The free breakfast was okay. There was coffee, tea, oatmeal, and an assortments of pastries. The 1 great thing is everything was pretty much in walking distance. We were right in the middle of downtown Gatlinburg.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Stayed 2 nights in Sep 2025

4/10 Poor

gary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Like a cheap motel

Stayed 2 nights in Aug 2025

8/10 Good

David

Traveled with family
Liked: Staff & service, property conditions & facilities
disappointed the on property restaurant is permanently closed. There was traces of mold on the curtain above the AC unit. And the room had a musky smell. Navigating the ramps instead of steps was difficult. Property location was perfect. Easy walking access to everything on the Parkway
Stayed 3 nights in Aug 2025

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
Hated this property, the only positive thing is the walkable distance to all attractions. * breakfast horrible * bathroom and shower horrific * drogadicts outaide the room at the parking lot * bed bugs Dont waste your money
Stayed 2 nights in Aug 2025

4/10 Poor

Elise

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Sure it’s great if you have a timeshare!

The first room I was put in was not good. The key would barely open the door—it registered but would work. Inside lock was broken, tv broken. The maintenance man insisted they move me to a different room. Neither room had shower curtains so the water leaked clear out of the bathroom when I showered. Didn’t ask where or when the continental breakfast was, and there was no information at all in the room, so I missed it. Rooms were old although clean. Only one maintenance guy from a different location that is the only one for a full week with 7 buildings. They ought to worry as much about their hotels as they do their timeshares, which is all I heard about. Will not stay with them again
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Aug 2025

6/10 Okay

Lucas

Traveled with family and small children
Liked: Staff & service
Outdated room, ants in bathroom, thin walls
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Amenities
Property was convenient to downtown attractions. However, we were on the top floor in one of the buildings and it was like the air conditioner was not working. We had to lower the air down to 63 and still wasn't quite cool. Their was no toilet paper or kleenex when we got to the room. We got toilet paper but not kleenex.
Stayed 2 nights in Jul 2025

6/10 Okay

Timothy

Traveled with partner
Liked: Amenities
Everything was walking distance, didn't like was the shower pressure, needed some upgrade.Other than that ok
Stayed 2 nights in Aug 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the glutes.

We stay with River Terrace regularly. Very friendly front desk who always tries to get you in early. No parking fees. This was our first time staying in building 5 and the hill is too much. The hill just never seems to end. I’ll make sure and request a room near the office in the future.
Stayed 3 nights in Aug 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and very comfortable. The only thing I would recommend is updating the bathroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie, Wadsworth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for adults to get away. Plenty of kid friendly options as well but mostly adult oriented.
Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Ned

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Mahlen

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was terrible! It slanted to the middle. No toilet paper. The grab and go breakfast is was a joke no elevator. It is on the side of a mountain and the incline is terrible.
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Tabitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and close vicinity to everything didn’t even have to drive anywhere
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked how it was highly accessible to the area shopping strip. Property was very clean. Great views from my balcony. However, there was evidence of roach activity. Also my shower drain did not drain good at all. Very slow. This still did not take away from my stay. I am happy with.my getaway.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony on the river was amazing. Huge room
Stayed 2 nights in Aug 2025

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