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  • Walking distance to Rip...
  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining

Recent guest reviews

Location is great. Carpet was a little shabby but the service and location more than made up for it.

Special occasion, thought I'd booked creekside but upon arrival no creekside available. The people I'd reserved this for didn't get the experience I thought I'd paid for. $500 for a weekend in a normal dinky dingy hotel was a bit much. I'd recommend paying less for a super 8 somewhere else. The location was convenient to walk to the shops on the strip in Gatlinburg thru some parking lots. The terrace was nice & food good in restaurant.

The room was nice, spacious and came with a fireplace.

Customer service and location is awesome . Great views

It was close to convention center and attractions!! Staff was friendly and helpful

Staff did an excellent job. Location cannot be beat. Watch for room specials and you will be very happy in this resort.

Staff was really great. Not alot of parking especially during the day when I saw several employees parking in what I thought would be guest parking.

You can't find at better location at this price. The hotel is right on the river and the strip. Parking was free at the hotel. Because it was so close to everything, we just left the car at the hotel and walked everywhere. Room was clean, with basic (hair dryer, mini fridge, coffee pot). Complaints: the outdated vertical blinds do not keep out any light; sleeping in is not possible. The bathroom fan didn't work, and there were yellow jackets out on our balcony. I'm sure maintenance would have taken care of this had I called; didn't. Thin walls, could easily hear neighboring room. The AC/heating unit, had option of turning on a continuous fan; helped drown out the surrounding noise.

Definitely book a river view room, beautiful view. Room was very clean and staff was friendly and knowledgeable.

Heat was poor. The staff was excellent. Parking could be improved.

Great location for walking downtown and great view of river.

Our room was a little dated, but still clean and comfortable.

Good location but better located hotels are easy to get. Property feels sketchy. Room is low quality and no water pressure and bath sink didnt drain well. Disgusting.

Excellent. Love it. Very close to everything the only thing is a bad breakfast do not waste your time eating there. Other than that excellent

River Road Gatlinburg TN

Hotel highlights

  • Walking distance to Ripley's Aquarium of the Smokies and Gatlinburg Sky Lift
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Ripley's Aquarium of the Smokies is within a 5-minute walk of River Terrace Resort & Convention Center while other popular sites like Gatlinburg Sky Lift are within a 15-minute stroll. This 205-room resort welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi.


Property features

Guests of River Terrace Resort & Convention Center enjoy an outdoor pool, free WiFi in public areas, and a conference center. Free parking is included with your stay. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this ski resort include a business center, express check-out, and laundry facilities.

Room options

Room, 1 King Bed, River View

King 1 | Sleeps 2

Room, 2 Queen Beds, River View

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for River Terrace Resort & Convention Center

Everyone (37) Couples (136) Business (2) Family (93) Other (8) Friends (17)
5
Families

Location is great. Carpet was a little shabby but the service and location more than made up for it.

By on Oct 7, 2019

Review comment responded on Oct 10, 2019

Dear Guest, We appreciate you taking the time to leave us a 5-star rating! It pleases us to know you enjoyed an excellent vacation at our property and we hope to welcome you back many times in the future. Regards, Kai

3
Everyone

By on Sep 2, 2019

3
Everyone

Special occasion, thought I'd booked creekside but upon arrival no creekside available. The people I'd reserved this for didn't get the experience I thought I'd paid for. $500 for a weekend in a normal dinky dingy hotel was a bit much. I'd recommend paying less for a super 8 somewhere else. The location was convenient to walk to the shops on the strip in Gatlinburg thru some parking lots. The terrace was nice & food good in restaurant.

By on Aug 5, 2019

Review comment responded on Aug 14, 2019

Thank you for taking a moment to leave a review. We are happy to hear that you enjoyed our Drafts Burger Bar during your visit. Our rates do fluctuate based on the season, and we are truly sorry if you felt the value for the price paid was not what you expected. We invite you back, and we hope to exceed all your expectations on your next visit to our property. Regards, Sam

4
Families Family with small children

The room was nice, spacious and came with a fireplace.

By on Aug 4, 2019

Review comment responded on Aug 14, 2019

Thank you for choosing to be our guest! We are delighted to hear that you enjoyed your room accommodations with us. We hope to see you again soon! Regards, Sam

5
Everyone

Customer service and location is awesome . Great views

By on Jun 27, 2019

Review comment responded on Jul 9, 2019

Thank you for your review. We are happy to hear that you enjoyed our prime and scenic location as well as our welcoming staff. It would be a pleasure to have you stay with us again the next time you visit the area. Sincerely, Trina

4
Families

It was close to convention center and attractions!! Staff was friendly and helpful

By , from Charles Town ,WV on May 27, 2019

Review comment responded on Jun 4, 2019

We are delighted that you had a great stay with us at River Terrace Resort & Convention Center. We look forward to seeing you again next time you travel into this area. Warm Regards, Jackie

3
Everyone

By on May 11, 2019

Review comment responded on May 16, 2019

Thank you for choosing to stay with us at River Terrace Resort & Convention Center. It would be our hope to see you again soon! Regards, Sam

5
Partner Couples

Staff did an excellent job. Location cannot be beat. Watch for room specials and you will be very happy in this resort.

By , from Mid Tenn on May 9, 2019

Review comment responded on May 16, 2019

Ken, thank you so much for your very kind review! We are glad you found our location convenient to all the entertainment and sights around town. It's great to hear when our staff provides our guests with the highest level of service and exemplifies the Westgate brand. We are honored to have had the chance to serve you, and we hope to see you again soon. Regards, Sam

5
Family with small children

Staff was really great. Not alot of parking especially during the day when I saw several employees parking in what I thought would be guest parking.

By on Apr 30, 2019

Review comment responded on Jul 9, 2019

Thank you for choosing the River Terrace Resort and Convention Center. We do apologize for any difficulty you may have had with parking. We do not typically have an issue with parking but do regret to learn of any issues you encountered. We were happy to read that you were pleased with our staff and we trust you enjoyed your stay. It is our hope to have you visit with us again the next time you're in the area. Sincerely, Trina

5
Everyone

By on Apr 26, 2019

Review comment responded on Jul 9, 2019

Thank you for rating the River Terrace Resort and Convention Center. We are glad you enjoyed your time with us, and we invite you to visit again soon! Sincerely, Trina

River Terrace Resort & Convention Center

240 River Road, Gatlinburg, TN 37738
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