River Terrace Resort & Convention Center

3.5 star property
Resort with free breakfast, a short walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

Map
240 River Road, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

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Room options

Signature Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(12 reviews)
  • 192 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(18 reviews)
  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 1 King Bed

  • 192 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(33 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(35 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 2 Queen Beds

7.4 out of 10
Good
(11 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 2 Queen Beds River View

8.0 out of 10
Very good
(7 reviews)
  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(4 reviews)
  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, River Terrace Resort & Convention Center is within a 5-minute walk of Ripley's Aquarium of the Smokies and within 15 minutes of other popular attractions like Great Smoky Mountains National Park. This 205-room resort has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • SkyPark - 4 min walk - 0.3 miles
  • Gatlinburg Space Needle - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Convention Center - 6 min walk - 0.4 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Subway - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Resort with free breakfast, a short walk to Ripley's Aquarium of the Smokies
Guests of River Terrace Resort & Convention Center enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a conference center, a business center, and express check-out.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hydromassage showers and hair dryers. Safes, phones, and ironing boards are also available. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Are free cancellation options available at River Terrace Resort & Convention Center?

River Terrace Resort & Convention Center offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Jul 24, 2025 start from $110.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near River Terrace Resort & Convention Center?

This resort is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies, and within a 10-minute walk of Anakeesta and SkyPark. You'll also find Great Smoky Mountains National Park and Gatlinburg Space Needle less than a mile away.

Will I be able to park at River Terrace Resort & Convention Center?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Does River Terrace Resort & Convention Center include a casino on the premises?

No, River Terrace Resort & Convention Center doesn't have a casino.

Will I find an indoor pool at River Terrace Resort & Convention Center?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is River Terrace Resort & Convention Center good for couples?

Couples staying at this resort will appreciate amenities like a hydromassage showerhead as well as an outdoor pool and free breakfast.

Does River Terrace Resort & Convention Center have a hot tub?

No, there isn't a spa tub at this resort.

Does River Terrace Resort & Convention Center have a restaurant with a breakfast menu?

River Terrace Resort & Convention Center offers free on-the-go breakfast each morning though there is no restaurant.

Will River Terrace Resort & Convention Center allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at River Terrace Resort & Convention Center for a fee of USD 150 per accommodation, per stay.

Does River Terrace Resort & Convention Center have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from River Terrace Resort & Convention Center?

The closest major airport to River Terrace Resort & Convention Center is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies that I can book at River Terrace Resort & Convention Center?

Yes, some guestrooms at River Terrace Resort & Convention Center offer a balcony and may feature river views.

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1015 reviews
Rating 8 - Good. 274 out of 1015 reviews
Rating 6 - Okay. 157 out of 1015 reviews
Rating 4 - Poor. 106 out of 1015 reviews
Rating 2 - Terrible. 63 out of 1015 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room cards are getting erased from some of the security systems in gatlinburg! Staff members reloaded it after each trip back to the room! They told us about the problem when we checked in. Very good staff members and very helpful!!
Stayed 1 night in Jun 2025

8/10 Good

Denetta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing...they allowed early check -in at no extra charge. Spacious rooms, very quiet, bed was comfortable. On Wednesday we decided to go ahead and leave due to more storms moving in, we were checking out Thursday anyway. They gave us a credit for the night even though it was late afternoon when we left. This wasn't our first time there and it won't be our last.
Stayed 3 nights in Apr 2025

4/10 Poor

Laura

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value great location

Nice central location, close walk to shops and attractions. Great value for the price.
Stayed 4 nights in Apr 2025

8/10 Good

Chanelle

Traveled with partner
Liked: Staff & service, amenities
We have stayed several times at the River Terrace. The staff is always friendly and welcoming. Our room this trip could have definitely been cleaned more thoroughly. And the bathtub definitely needs replaced as it was very dated, which made it look very unclean. Outside of our room was very sticky too. Our view from the room was wonderful though and I always love the balconies. I love the walkability to everything in downtown Gatlinburg.
Stayed 5 nights in Mar 2025

10/10 Excellent

Valdon

Liked: Cleanliness, property conditions & facilities, room comfort
We stay here every trip to the mountains. The staff is very friendly and very convenient to downtown. Very pleased!!
Stayed 1 night in Apr 2025

8/10 Good

deboarh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

jonathan

Stayed 2 nights in Dec 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service and prime location

It was in a great location. We couldn’t have asked for better customer service than we were provided. We will definitely stay there again!
Stayed 3 nights in Apr 2025

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fix the hot water please

Always a great stay. We had 6 in my party for ny 50th birthday. We were in 6361 and for some reason about every 30 seconds the shower would scald your skin off!! Location is perfect!!
Stayed 4 nights in Apr 2025

8/10 Good

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to everything. Bathroom had alot of soap residue on it. Older hotel but still okay for the price.
Stayed 3 nights in Apr 2025

10/10 Excellent

sasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything and it was a beautiful hotel.
Stayed 2 nights in Apr 2025

4/10 Poor

Calena

Traveled with family
Liked: Staff & service
The property is located near the strip which was nice. Things that need improvement, the hair dryer did not work. The shower did not drain so you are standing in your bath water which is gross.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay Donna the manager was amazing and spoke with me about adjoining rooms to bring family back.
Stayed 1 night in Apr 2025

10/10 Excellent

BRIAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2025

2/10 Terrible

Ronald

Traveled with family
Disliked: Amenities
Terrible!! This is a smokers room! Omg!! I cannot breathe!! Old, run down the toilet does not work the room smells awful you can hear everything!! Sooooo disappointed! Thought we had an upgraded room nope! Never again!
Stayed 1 night in Apr 2025

10/10 Excellent

George

Stayed 2 nights in Mar 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I already booked the room, they charged me $150 a night for my pet
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, front desk staff were very nice
Stayed 4 nights in Mar 2025

4/10 Poor

Darrell

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location and broken staircase

Great location! Did not expect to have a unit that I had to clam stairs to sleep in a bed on the second floor. There was no way to take your luggage up a tiny spiral staircase, forcing you to shower and bathe downstairs. Also, the staircase was broken and missing a spindle, causing it to be very shaky and in a stable
Stayed 1 night in Mar 2025