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Clarion Inn Willow River

2.5 out of 5.0

Recent guest reviews

This is one of the best places that a person could stay! We loved it..

First of all is not pet friendly. My dog had to stay the night inside the car because they wouldn't give me my money back (cancelled the reservation). The ladies at the front desk were really nasty, they urgently need a customer service class. Dont even talk about the breakfast, eat as fast as you can because the kitchen lady will clean up everything so you can barely repeat. Worst stayed ever. Its not that clean for it to be a 4.3 star hotel. I give them a 3 at most.

Very nice hotel. Very big clean room. Good location with easy access.

Was very surprised at the quality of hotel in general. It had very spacious room with all amenities you could want and a staff that were very friendly and helpful. Location was great and will definitely go back.

We were there for two days. It was quite and peaceful. A little to far away from everything.

Very friendly, large room with balcony. Beautiful building & staircases.Yummy breakfast. Loved the Gone With the Wind theme.

Had constant trouble with room card. Room could have been cleaned better, but room was sufficient. Needed fresh fruit at continental breakfast.

Clean and nice decor. Friendly staff. The rooms are very nice and comfortable. Enjoyed the breakfast. Very reasonably priced for the amenities. Would stay again.

We stayed 7 nights visiting family nearby and taking in the beauty of the mountains. Our room overlooked the river in the back with plenty of privacy. Nice continental breakfast each morning from 7-10AM in pleasant surroundings. Well landscaped grounds with indoor and outdoor pool, jacuzzi, and lazy river as well as small fitness center. Not your usual motel/hotel architecture, the Clarion Inn looks like a southern plantation and has pictures from Gone with the Wind to add to the decor. The staff was extremely friendly. Close to Pigeon Forge without being in all the congestion.

The hotel was really clean, the room was large, the layout perfect, loved the baloconey. The kids liked the Lazy River & outdoor pool, plus swimming 24 hrs if they wanted in the indoor pool. The Staff was friendly & very helpful with are attractions. Would and will stay again!

My wife and stayed here when we were returning from our vacation from Myrtle Beach. We had been to Pigeon Forge several times and were wanting to stay at this hotel. We like the old southern plantation look. We were not disappointed. The Hotel looked great!! It was clean and the rooms were nice. Having our own balcony was really great as well. I would recommend this hotel to anyone.

Stayed at the Clarion for the weekend. Nice clean hotel.

The place is in need of major updates!!! Bad beds, Dirty potty, Old TV, Limited seating to eat breafast

What a find!!! Our grand kids were with us for two months this summer and after they left, we needed to get away by ourselves for a while. I found this plantation type motel on line and after reading the reviews, decided to book. We certainly were satisfied with our decision! The motel was so lovely and clean, and we were really impressed with how quiet it was. We went to the Dixie Stampede, the Tanger Mall, and spent time in the Smokey Mountains. They were all conveniently easy to reach from this motel! Added pleasures were the delightful breakfast and the peaceful veranda where you could enjoy your meal! We have stayed at three different motels in this area, but the Clarion, Willow River is our choice for any future visits!!

The hotel was clean, and the staff was friendly. It was about 10 minutes from Pigeon Forge and all the action, which meant peaceful nights and less traffic directly outside of our hotel. I will definitely stay here again!

My friend and I were very impressed with the hotel. It was very, very cleaned and the breakfast was excellent. Just wish we had more time to stay and enjoy the lazy river.

While this hotel is about 10 minutes away from the main attractions of Pigeon Forge and approximately 20 minutes from Gatlinburg, this hotel offered several ammenities such as a 24 hour indoor pool, an outdoor pool with a lazy river, and a free hot breakfast (small). We had stayed at this hotel once before, and I felt confident to return there. The rooms are a bit dated, but the decor matches the old southern plantation look of the hotel. We stayed in a suite and I do not think I could have found a better deal.

This is the 2nd time we've stayed here in the past month. We LOVE this Clarion. Both times, the rooms have been comfortable. The only regret we have is that the pool and lazy river weren't open yet during our spring break visit. We like that it's located OUTSIDE of the madness of the Pigeon Forge strip & is right on the river. The breakfast is great & we like that we can eat outside on the outdoor patio in the sunshine. We love this hotel & will be back soon!

We went for a short getaway & really lucked out with this Hotel. Staff was very nice, room was great ( we looked out over the river ) & the pool was also really nice. We were about 5 miles from the middle of Pigeon Forge & we liked the fact that there wasn't noise til all hours of the night. It was quiet & peacefull at night. Recommend it to anyone going to Pigeon Forge.

Staff was very courteous, room was very clean, and location was excellent for our trip.

1990 Winfield Dunn Pkwy Sevierville TN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 2 outdoor pools and 2 indoor pools

Located within 2 miles (3 km) of Adrenaline Park, Clarion Inn Willow River places you within a few miles (5 km) of Sevierville Golf Club. This 89-room hotel has 2 indoor and 2 outdoor pools, along with free breakfast. In central Sevierville, the hotel is also close to Sevierville Convention Center and Eagle's Landing Golf Club.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

The 89 air-conditioned accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can expect to find free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.


Property features

Guests of Clarion Inn Willow River have access to 2 indoor pools, 2 outdoor pools, and a lazy river. If you drive, take advantage of free parking. Staff members can help with accommodation requests, and provide a safe deposit box at the front desk. Additional amenities include a fitness center, free WiFi in public areas, and conference space.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

King 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

King 1 | Sleeps 4

Guest reviews for Clarion Inn Willow River

Everyone (3) Couples (10) Business (1) Family (16) Other (1) Friends (2)
5
Everyone

This is one of the best places that a person could stay! We loved it..

By on Jul 1, 2017

2

worst customer service

Everyone

First of all is not pet friendly. My dog had to stay the night inside the car because they wouldn't give me my money back (cancelled the reservation). The ladies at the front desk were really nasty, they urgently need a customer service class. Dont even talk about the breakfast, eat as fast as you can because the kitchen lady will clean up everything so you can barely repeat. Worst stayed ever. Its not that clean for it to be a 4.3 star hotel. I give them a 3 at most.

By , from R on Dec 3, 2016

Review comment responded on Jan 29, 2017

Thank you for sharing your experience at our hotel during your recent visit. Even 1 bad complaint is something I never want to see and I am so sorry for the problems that you incurred. I will be discussing the issues that you had to make sure that nothing like this ever happens again. Thank you again for letting me know your thoughts about your recent stay. Best Regards, Jan Whaley General Manager Clarion Inn Willow River

5

nice hotel!

Everyone

Very nice hotel. Very big clean room. Good location with easy access.

By , from Fort Wayne, In on Dec 1, 2016

Review comment responded on Jan 29, 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5

motorcycle trip to smokies

Singles

Was very surprised at the quality of hotel in general. It had very spacious room with all amenities you could want and a staff that were very friendly and helpful. Location was great and will definitely go back.

By on Oct 27, 2015

4

fun

GetawayWithFriends

We were there for two days. It was quite and peaceful. A little to far away from everything.

By on Jul 26, 2015

5

geat spot to stay

Families

Very friendly, large room with balcony. Beautiful building & staircases.Yummy breakfast. Loved the Gone With the Wind theme.

By on Apr 6, 2015

3

nice place

Couples

Had constant trouble with room card. Room could have been cleaned better, but room was sufficient. Needed fresh fruit at continental breakfast.

By on Aug 12, 2014

4

great value for the location and amenities

Couples

Clean and nice decor. Friendly staff. The rooms are very nice and comfortable. Enjoyed the breakfast. Very reasonably priced for the amenities. Would stay again.

By on Oct 8, 2013

4

everything you need and great value

Couples

We stayed 7 nights visiting family nearby and taking in the beauty of the mountains. Our room overlooked the river in the back with plenty of privacy. Nice continental breakfast each morning from 7-10AM in pleasant surroundings. Well landscaped grounds with indoor and outdoor pool, jacuzzi, and lazy river as well as small fitness center. Not your usual motel/hotel architecture, the Clarion Inn looks like a southern plantation and has pictures from Gone with the Wind to add to the decor. The staff was extremely friendly. Close to Pigeon Forge without being in all the congestion.

By on Sep 14, 2013

5

great place

Families

The hotel was really clean, the room was large, the layout perfect, loved the baloconey. The kids liked the Lazy River & outdoor pool, plus swimming 24 hrs if they wanted in the indoor pool. The Staff was friendly & very helpful with are attractions. Would and will stay again!

By on Jun 1, 2013