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Courtyard by Marriott Gatlinburg Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Gatlinburg Downtown

Property amenity
View from property
In-room safe, desk, iron/ironing board, free cribs/infant beds
Bar (on property)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
315 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪8 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Balcony

9.8 out of 10
Exceptional
(15 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(49 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Balcony

7.4 out of 10
Good
(16 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(26 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds

8.8 out of 10
Excellent
(32 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Courtyard by Marriott Gatlinburg Downtown while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 128-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.2 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 8 min walk - 0.5 miles
  • Anakeesta - 10 min walk - 0.6 miles
  • Ripley's Aquarium of the Smokies - 11 min walk - 0.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 75 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Crockett's Breakfast Camp - ‬11 min walk

About this property

Courtyard by Marriott Gatlinburg Downtown

Guests staying at Courtyard by Marriott Gatlinburg Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 16.46 per night. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a business center.
TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16.46 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a national park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 6 to 20 per person
  • Self parking fee: USD 16.46 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at Courtyard by Marriott Gatlinburg Downtown?

Courtyard by Marriott Gatlinburg Downtown provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to do near Courtyard by Marriott Gatlinburg Downtown?

Guests positively rate the hotel's walkable location in Gatlinburg, and it's a short 13-minute walk from Great Smoky Mountains National Park and also 14 minutes on foot from Ripley's Aquarium of the Smokies. You'll also find Gatlinburg SkyPark and Anakeesta less than a mile away.

Is parking available on site at Courtyard by Marriott Gatlinburg Downtown?

Yes, parking is offered for USD 16.46 per night. Accessible parking is also available for guests.

Does Courtyard by Marriott Gatlinburg Downtown include a casino at the property?

No, Courtyard by Marriott Gatlinburg Downtown doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Gatlinburg Downtown?

Yes, this hotel has an indoor pool along with a hot tub.

Is Courtyard by Marriott Gatlinburg Downtown good for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Courtyard by Marriott Gatlinburg Downtown?

Yes, guests can enjoy a spa tub at this hotel.

Does Courtyard by Marriott Gatlinburg Downtown have a restaurant with a breakfast menu?

Yes, Courtyard by Marriott Gatlinburg Downtown serves to-go breakfast each morning for a surcharge from its restaurant.

Does Courtyard by Marriott Gatlinburg Downtown allow pets to stay for free?

No, pets aren't allowed at Courtyard by Marriott Gatlinburg Downtown though service animals are welcome.

Does Courtyard by Marriott Gatlinburg Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Courtyard by Marriott Gatlinburg Downtown?

The closest major airport to Courtyard by Marriott Gatlinburg Downtown is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies that I can book at Courtyard by Marriott Gatlinburg Downtown?

Yes, some guestrooms at Courtyard by Marriott Gatlinburg Downtown offer a balcony.

Courtyard by Marriott Gatlinburg Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 64 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not like the fact that we had to pay $15.00 a day for parking, especially when surrounding parking lots were $10.00 a day. We paid enough for the room parking should have been included.
Stayed 4 nights in Nov 2025

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Cara

Liked: Cleanliness
Great locatand everyone was nice
Stayed 4 nights in Nov 2025

10/10 Excellent

Gildardo

Stayed 1 night in Nov 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable beds
Stayed 1 night in Nov 2025

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great trip! Room was a good size, fireplace and balcony were very nice. Hot tub was a plus. Would stay again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Diego

Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
The staff and room were great! The hot tub was wonderful , Darren the bistro chef was wonderful as well as the bistro staff . Location was great , walk to downtown easily . Nice views of mountain lights at night .
Stayed 1 night in Nov 2025

2/10 Terrible

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2025

10/10 Excellent

Manuel

Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t use it
Stayed 2 nights in Nov 2025

2/10 Terrible

Jacqueline

Stayed 2 nights in Nov 2025

10/10 Excellent

Crystal

Stayed 3 nights in Nov 2025

2/10 Terrible

prajay

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I was very disappointed with my stay. I requested room service twice from two different staff members, but it was never completed. It’s frustrating to have to repeat the same request and still be ignored. The lack of responsiveness and attention to guests’ needs shows poor management and customer service. For the price, I expected much better hospitality and reliability. I would not recommend staying here.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eunji

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

6/10 Okay

Tawni

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The room was in good condition. Staff was very nice! Internet didn’t work unfortunately. Volume button wouldn’t turn down. AC was not very powerful at all. And for the premium pricing, I believe breakfast should have been included. Also there was no door in the shower which we didn’t like.
Stayed 3 nights in Oct 2025

10/10 Excellent

Colleen S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk person Kathy deserves a raise! Verrry welcoming and hospitable
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel. Great location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable and the room was clean. However, being charged 15.00 per day for parking when there were not enough parking spots available was beyond annoying!
Stayed 3 nights in Oct 2025

8/10 Good

Soonjae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to be around
Stayed 1 night in Oct 2025

8/10 Good

Randi

Stayed 3 nights in Oct 2025

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