Skip to main content
Beginning of main content

Recent guest reviews

I would not have spent my hard-earned money to book this property had I known it was under construction. It was hot throughout the building as they propped all the side doors open, there was no restaurant as advertised, no bar as advertised, no gym, and the breakfast was paltry - a bag of fruit and one sausage sandwich cold and wrapped so I’d have to microwave it myself across the hotel in a completely different area. The door to the pool was locked and no one was out there the entire time. The place was dusty and there were construction workers all over the lobby and common areas and in the elevators.

I liked the pool area it looked really good

The location of this hotel is absolutely perfect. However, the room card machine did not work, so we were escorted to our room every time we entered hotel. Hotel is still under construction. And to be honest, there was nothing extra provided for the room key inconvenience. They didn’t offer free breakfast or anything like that. Not complaining, it just would have been a nice jester since everyone was Inconvenienced with the whole room situation. Other than that, hotel staff was friendly and pleasure pier, souvenir shops, and a few restaurants were all within walking distance. And right across from beach!

The place looked very worn down. Nothing like the pictures we were duped by. Borderline false advertisement. Door to swimming pool was shattered and nothing was done to it in the 3 days their. I never saw any type of disinfecting going on at all. Disappointed

The property should update current amenities

The only good thing staying here is you can walk to the pier ans shopping store. But the rooms are too small and outdated and no microwave in your rooms wifi take forever to connect

The room had mattress covered in urine stains staff eas good about getting us a new room .they said in progress of renovating hotel.

Check in staff was not friendly at all. Very short with customers, and offered very little assistance when needed.

Nothing

Soo the property was under construction and i was told thay it was limited to just the hallways not the room but when i got into the room while it looked ok it light fixtures coming from the wall, bathroom look dank and warned and i get it, but not for the money i paid including the sorry excuse for a beach view so yea i was disappointed

Somehow the staff put another family in our room the second day we were there. They gave them door keys and they went in the room when we were out. We coincidently met the family in the hall later that day, and they told us they had been in our room, and saw all our stuff, and went back down to the lobby to get another room. If we had not met them, we would never have known. As we were checking out, we met a gentleman who ALSO indicated he had been given a key to our room. Apparently their system, showed our room as available??

I don’t feel that I got what I paid for which was very disappointing. I booked this as a bday get away for my boyfriend. Pictures made it seem like the room would have a great ocean view and a possibility a patio. Had to stand at a angle to get a view of the ocean. Was facing a big gift shop and street. The fridge was dirty looked like something exploded in it. Only one light of the two over the sink worked. The bed wasn’t very comfortable felt very sore after sleeping it the weekend. WiFi connection in the room was great my boyfriend literally sat in the rest to submit work because he said it worked better . They are under renovations so fitness center was close, carpet near the room was up. My boyfriend made a comment that if the room we were in had already been done it seems like it may have been a rush job. I just wasn’t pleased for the amount I paid for this property. I could’ve stayed somewhere cheaper for this.

Very disappointed for the amount of money paid for this room for a birthday getaway. There was a light out in the restroom, the fridge was extremely dirty, the bed was uncomfortable, and my ocean view I picked was very disappointing. We had a side window that you had to stand in front of and look to the right to even see the ocean. Pictures when booking made it seem like we would have a great view and possibly a balcony. I will never book this hotel again.

Hate the free breakfast are some old nasty looking pastries and nothing hot or breakfast like. If amenities are closed surviving Covid it should be half off rate during Covid.

older property, not very clean. room reserved was not available when checking in.

Seawall Blvd Galveston TX

Hotel highlights

  • Walking distance to Galveston Seawall and Galveston Island Historic Pleasure Pier
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Clarion Pointe places you next to Galveston Seawall and within a 5-minute walk of other popular sights like Galveston Island Historic Pleasure Pier. This 125-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free breakfast is included with your stay and is served each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

All 125 rooms feature phones, ironing boards, and desks. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries.


Property features

At Clarion Pointe, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. There's free parking, and an airport shuttle (available 24 hours) for USD 225.00 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Clarion Pointe

Everyone (26) Couples (14) Family (24)
1
Family with small children

I would not have spent my hard-earned money to book this property had I known it was under construction. It was hot throughout the building as they propped all the side doors open, there was no restaurant as advertised, no bar as advertised, no gym, and the breakfast was paltry - a bag of fruit and one sausage sandwich cold and wrapped so I’d have to microwave it myself across the hotel in a completely different area. The door to the pool was locked and no one was out there the entire time. The place was dusty and there were construction workers all over the lobby and common areas and in the elevators.

By on Oct 11, 2021

Review comment responded on Oct 14, 2021

Thank you for choosing our hotel. We always strive to create Excellent guest experiences. We extend our apologies for not providing you with an Excellent experience during this visit. We hope to have you as our guests again soon to create a better experience.

5
Friends

I liked the pool area it looked really good

By on Jul 31, 2021

Review comment responded on Sep 27, 2021

We are pleased to hear that you enjoyed your stay at Four Points by Sheraton Galveston. We hope to have you as our guest again soon.

3
Family

The location of this hotel is absolutely perfect. However, the room card machine did not work, so we were escorted to our room every time we entered hotel. Hotel is still under construction. And to be honest, there was nothing extra provided for the room key inconvenience. They didn’t offer free breakfast or anything like that. Not complaining, it just would have been a nice jester since everyone was Inconvenienced with the whole room situation. Other than that, hotel staff was friendly and pleasure pier, souvenir shops, and a few restaurants were all within walking distance. And right across from beach!

By on Jul 19, 2021

Review comment responded on Jul 22, 2021

Thank you for choosing Four Points by Sheraton Galveston. We always strive to create Excellent guest experiences. We extend our apologies for not providing you with an Excellent experience during this visit. We hope to have you as our guests again soon to create a better experience.

1
Everyone

By on Jul 14, 2021

Review comment responded on Jul 25, 2021

Thanks for staying with us. We appreciate your feedback!

1
Family with small children

The place looked very worn down. Nothing like the pictures we were duped by. Borderline false advertisement. Door to swimming pool was shattered and nothing was done to it in the 3 days their. I never saw any type of disinfecting going on at all. Disappointed

By on Jul 13, 2021

Review comment responded on Jul 22, 2021

Thank you for choosing Four Points by Sheraton Galveston. We always strive to create Excellent guest experiences. We extend our apologies for not providing you with an Excellent experience during this visit. We hope to have you as our guests again soon to create a better experience.

3
Everyone

By on Jun 25, 2021

Review comment responded on Jul 22, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Everyone

The property should update current amenities

By on May 27, 2021

Review comment responded on Jun 1, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Everyone

The only good thing staying here is you can walk to the pier ans shopping store. But the rooms are too small and outdated and no microwave in your rooms wifi take forever to connect

By on May 19, 2021

Review comment responded on May 25, 2021

Thank you for choosing Four Points by Sheraton Galveston. We always strive to create Excellent guest experiences. We extend our apologies for not providing you with an Excellent experience during this visit. We hope to have you as our guests again soon to create a better experience.

2
Everyone

By on May 16, 2021

Review comment responded on Jun 1, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3
Partner Couples

The room had mattress covered in urine stains staff eas good about getting us a new room .they said in progress of renovating hotel.

By on May 14, 2021

Review comment responded on May 18, 2021

Thank you for choosing Four Points by Sheraton Galveston. We always strive to create Excellent guest experiences. We extend our apologies for not providing you with an Excellent experience during this visit. We hope to have you as our guests again soon to create a better experience.

url importing http://www.orbitz.com/Galveston-Hotels-Clarion-Pointe.h12142-p2.Hotel-Reviews
There was an error importing /Galveston-Hotels-Clarion-Pointe.h12142-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Galveston-Hotels-Clarion-Pointe.h12142-p2.Hotel-Reviews

Frequently asked questions