First off, upon arrival I was on hold with Vacasa for TWO HOURS just to figure out where I could park!!!! After being there for only 30 minutes we had to kill 2 roaches, it’s listed as having a washer and dryer… it has them but the washer doesn’t work! I called Vacasa and they said someone from the local team world be calling me to send maintenance out to look at the washer, no one ever called! They know about the insect problem because there are bug deterrents plugged in all over the kitchen! Be careful when stepping off of the back porch steps, there is a hold that I twisted my ankle in and fell to the ground. There were no hand rails going down the steps. It is pet friendly and they ask that you pick up after your pets, yet when we arrived there was already dog poop all over the back yard… which also has sticker burs all over. The house had barley been cleaned. Sand all over the floor, dust on the fan blades, the ac return was COVERED in dust, big stains on both of the living room rugs, and insect droppings INSIDE the cabinets. I had to wash the dishes before we used them.