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Hyatt Regency Fukuoka

4.0 out of 5.0

Recent guest reviews

Good location, better service, but rooms are small. Better than an usual business hotel. But certainly not a luxury. Internal wooden architecture is nice. Lobby is also spacious. Staffs are friendly and helpful.

The hotel is not far from Airport so we go by taxi and fee is not expensive like Tokyo so only 15 minutes by taxi or 1 train station from airport. Staff is very friendly and good service mind. They will help you everything as they can do. Rooms size are big enough for 2 persons and full amenities. Mini mart is walk from Hotel 1-2 mins and the nearest train station is HAKATA station just walk 5-8 mins.

It takes only 15 minutes by taxi or 1 station away by subway from fukuoka airport. Rooms are spacious and lobby floor is very nice. There are nice and reasonable restaurants in this hotel. Hakata staion is also in walking distance.

Beautiful architecture with professional and friendly staff. I was shown to the room and explained where everything is. Decent room size compare to the Japanese norm. Unfortunately, this is only an overnight stay, a good 15 minutes walk to the JR station, so if you have heavy luggages, a taxi ride is ideal.

We travelled to Japan in April/May of this year to visit our son and our first stay over was in Fukuoka at the Hyatt Regency. The hotel is situated close to stores and the railway station. The staff are incredibly gracious and most helpful. Although not many spoke English, we managed to speak with one upon checking in. I was impressed by the beautiful lobby as well as the young lady that made sure our luggage was taken to our room. I cannot say enough good things about this hotel, it was outstanding in every way!

With the name Hyatt, you would think of very nice hotel. I spent 3D2N at Hyatt Regency FUK, the room is very tight you cannot move around easily.. bathroom door opens awkwardly outwards since there is no more space inside... pillows are too soft, making my sleep difficult.. ironing board is table-top type and it's difficult to press out suit and pants.. buffet breakfast is at LeCafe and the menu is the same everyday and mostly Japanese meals..

First stay at a Hyatt property and sincerely regretted selecting this hotel to stay at (selected based on proximity to Japan Rail's Hakata station in Fukuoka). Spent two nights in a small, functional room with two single beds, both of which had poor mattresses with no back support (and resulting little sleep). Room had a dusty/musty odour to it; air conditioning system was weak/ineffective; bathroom was compact with some black mould visible. Had breakfast on second morning in ground floor restaurant (Le Café) and observed a large, brightly coloured (orange/red/black), wasp-like insect on the window beside my table half-way through my meal. Called waiter over and he was visibly nervous as he carefully used a well-folded napkin to squish/remove it. Complained to restaurant manager and front desk staff on check-out but no accommodation made for ANY of the issues mentioned. As a frequent traveller (lifetime Platinum status with SPG), this stay was not only off-putting but also the second worst hotel I have ever stayed at (Days Inn Daytona Beach, Florida, USA was the worst in my personal travel experience). First night rate was 16,500 yen (pre-booked) while second night (added on check-in) rate was 18,000 yen. Definitely NOT worthwhile.

I got the room from a deal at Rakuten Travel so it just cost around 11,000 JPY a night. Everything is great for the hotel, nothing to criticise, except the location - need to walk for 10 minutes or so back to Hakata Station. As a luxurious hotel it may be a nice compliment to offer the service of shuttle to Hakata or the Airport.

It is probably the 6th time that I stay in this hotel and as always, the service is great, the rooms are big and clean. I love the breakfast at the hotel for being semi classy but with good food choices. My preferred is always have my omelet made to order. The hotel is a 10 minutes walk from Hakata station, Shinkansen side which has plenty of restaurants and bars. Convenient stores are nearby the hotel and it is easy access to go around. My favourite for short trips.

Although I stayed only for a night, the room was comfortable, it was near both the airport and main rail station. The best part was that it was affordable. My room rate didn't come with breakfast, but there is a convenience store right besides the hotel. No problem!

Room options

Guest Room Double Room, Smoking

Full 1 | Sleeps 3

Guest Room Double Room, Non Smoking

Full 1 | Sleeps 3

Guest Room Twin Room, Smoking

Twin 2 | Sleeps 4

Guest Room Twin Room, Non Smoking

Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 688 reviews