SBH Costa Calma Palace Thalasso & Spa4.0 out of 5.0
Recent guest reviews
If you are German you will be fine they cater for Germans because 95% come there otherwise the hotel is fabulous and the staff. the beach and the food excellent the room was cleaned everyday but only news channels in English
Really enjoyed 2 weeks here from the 28 th December. Service excellent. Food good. Rooms clean but in need of some refurbishment. Access to wi fit awful for a hotel of this size and stars. Not many British people mostly Germans. This didn’t bother me. Lovely pool area and close to the beach.
The Costa Calma Palace is a cut above many 4 star hotels we have stayed in.The rooms are spacious and well appointed with comfortable beds, bathrooms too are well equipped ours had a great shower.Large balconies come with loungers and views of the gardens sea & beach. Cleanliness throughout the hotel is excellent. Staff are friendly and helpful as required. The food is plentiful and varied, most definately of far better quality than the usual buffet fare often served up. The hotel has a spa with indoor pool & sauna which is available to all adult guests free of charge. Lovely outdoor pools & gardens take you down onto the wonderful beaches. The hotel does offer some evening entertainment but this is low key to choose or not. I did not see any daytime activities. There is plenty of comfortable seating on the various levels of the large atrium to enjoy a drink and the fabulous views. Costa Calma is a very quiet resort with little more than a few bars & a couple of restaurants, there are two really nice beach bars perfect for coffee/lunch/drinks etc. If you are looking for a relaxed quiet beach holiday in Fuerteventura then I really would recommend The Costa Calma Palace I am sure you will not be disappointed.
Our second visit to this hotel, even better room this time. Hotel has prime position on the beach, catering for adults in the main. Clientele mostly continental Europeans many of whom have been visiting for many years, and also quite friendly and willing to chat. Food is very good giving little chance of losing weight ! Staff very helpful and cheerful ,work very hard. Room and hotel overall kept very clean Entertainment quite mixed but generally entertaining. Wfi is not very good for those wanting to stay in touch and really should be better for this class of hotel. Ideal hotel for a relaxing two week stay in November, I'm sure we will come back.
A substantial Hotel by the beach, it is opposite a park which is suitable for walkers and joggers alike. It is also at walking distance to small shops, few restaurants and little Supermarkets. For 2.7 Euro, Bus No 5 will take you to Centro Jandia where you can stretch your legs further with a walk along the promenade to Morro Jable. The buffet was good and plentiful, so I had no complaint regarding food. My room was spacious and clean but very basic. I found the pillows quite uncomfortable. There were no robe, no slippers, no stationery and everything displayed on the tray inside the room were chargeable, including tea coffee and water bottle. You only get a towel for the pool with a refundable deposit of 10 Euros. A further 1Euro is required each time you requested a fresh towel. If using the Spa is an important part of your Holiday then beware! The Spa facility is for both sexes. If you are uncomfortable with or not accustomed to total nakedness, then venture no further than the thalassotherapy pool. Nudity was total in both men and women, in the sauna, in the steam room and even in the jacuzzi! I handed in a hand written letter regarding my concern and the Manager did not even bother to acknowledge or respond. May be communication was the problem as not all staff were fluent in English. The bottom line is, I will not return to this place.
The extra large outdoor swimming pool was closed due to an annual 2 week maintenance programme. This also included any outdoor lunch time eating. From the 6 jan to the 21st January at the very least, shut and no outdoor eating. See photo. We were not informed of this prior to booking. Extremely irritating as a keen swimmer the smaller pool was constantly busy with people. Gentleman on reception very aggressive and rude when asked pleasantly about the opening time of the pool. Otherwise a beautiful hotel. Waiting on staff were extremely pleasant and made the stay special. Direct access to a fabulous beach.
My wife and myself stayed at this hotel for the first two weeks of October 2017. We really enjoyed our stay here and would come again if we have another October holiday in Fuerteventura. The only reason we’ve scored it 4 out of 5 is because of the WiFi. (See down below). I’ll try and cover stuff not mentioned elsewhere. You’d expect the temperature in early October to be in the mid to upper 20s, but there was a heat wave in the second week and temps went over 30 peaking at 36C. It wasn’t very windy and we had sun every day, no cloudy days or rain. Came back very brown! Sea temp was 22-24C and overnight temp around 22C. Reception is on the 4th floor and rooms aren’t made available until 2pm. One of the things you will be asked at check-in is which dinner sitting you’d like. When we were there sittings were at 6pm and 8pm. We’d recommend the 8pm. The 6pm is a bit rushed as they start clearing away at 7:15pm for the later sitting. Additionally it means you have to get showered and changed earlier. You can subsequently change the sitting, to do this approach the Maitre d’ at the entrance to the ground floor dining room in the evening, NOT the reception. Towels are handed out at check-in. There’s a 20 euro deposit for a pair, and a charge of 4 euros per day for a pair, or 25 euros for a week. If you wish to change the towels there’s a 1 euro charge which is donated to charity. There’s a 4 euro per day charge for the safe in the room. There’s ample parking space if you hire a car. There are 9 floors (zero/ground to 8). We had a sea view room on the 1st floor. All rooms are sea view, but if you’re on floors 4 or 5 the sea view is obstructed by floors zero to 3 which are in a separate block in front of 4 to 8 . Suites would appear to be on floor 8. We’d recommend floors 1 to 3. They are big into towel origami, you get a different one each day – see attached photos for a couple of examples. There wasn’t a brochure in the room describing the hotel’s features, or any stationery. You’re given a single sheet on check-in which gives you all the info you need. Our room didn’t have white bathrobes, but we did see people wandering around the pools wearing them, so not sure about that. The TV has 2 English language channels: BBC World News and Sky News International. The Hotel home page on the TV has a scrolling bar at the top giving weather details for the day. Also there’s a 5 day weather forecast outside the dining room on the ground floor. The hotel is facing east so you get some nice sunrises – see attached photo. (Sunrise was around 7:50am while we were there and plenty of people were taking an early morning swim in the dark in the pools at 7:30am!). There is a large central atrium (see attached photo) the full height of the hotel, with the rooms off either side which amount to north and south wings. The ground floor rooms are in the north wing only. (See attached photo of the hotel taken from the sea’s edge). There are two outside pools, one either side of the pool bar (see attached photo). It took us a day or two to discover that the northern one was considerably warmer that the other, presumably it’s heated in October. There are plenty of sun loungers around the pools, but they get booked up with towels pretty quickly. You’ll need pegs to keep the towels in place if windy. They can be bought in the hotel mini market. The indoor pool in the spa is rather like a big long spa bath, you can swim in it but not much. The gym is well equipped with cross trainer, jogger, cycle, weights etc. No rowing machine. The hotel is located half way along a long, wide, sandy beach (see attached photo). There are sun loungers etc. on the beach in front of the hotel, but they are not owned by the hotel. Charge is 13.50 euros for the day. There is a mini market and boutique on the 3rd floor. Water is 1 euro for a 1.5 litre bottle which is cheap enough to save you a walk to the local supermarket. If you come out the front door and turn immediately left and walk to the end through the gates you come to the nearest Spar supermarket which is in the shopping centre where the Esprit clothes shop is. Opposite the Spar there is a single place taxi rank, and across the road down in amongst the eateries is a hidden shop selling a large range of UK Newspapers and books, stationary and gifts etc. Pharmacy: If you go to the end of the drive and turn right it’s a walk down there. We found there is a nearer small pharmacy in the back of the El Parmarel Shopping Centre which is signposted outside the hotel to the left of the phone mast. The nearest bus stop is down the main road from El Parmarel outside the petrol station. We caught the bus to Jandia there, they seem to come through every 15 mins or so. You’ll know when to get off because there’ll be a mad rush for the door! Is the hotel child friendly? There seemed to be a lot of children there and a kids’ paddling pool, and fenced off areas in the main pools. There aren’t any swings etc. Is it wheelchair friendly? Yes, there were quite a few wheel chair users there but they’d have problems accessing the beach. Smoking is allowed on the room balconies, and on the terraces. People seem to be smoking on the sun loungers, with ash trays provided. It was a bit annoying when their smoke drifted across us while sun bathing. There’s also smoking at the tables outside the pool bar where people eat and drink. There’s a fair bit of wildlife in the hotel grounds, egrets and hoopoes, and a chipmunk in the rocks at the south end of the beach. (See attached photos). WiFi is our only complaint. The Hotel’s WiFi can’t be picked up in the rooms. You need to be in the atrium on the 4th floor, and then I could only get a decent link if I stood at the reception desk. If I wandered away with my iPad I’d lose connection. You’re given a slip of paper saying you log into their WiFi via your email or Facebook account (yes, really!). In practise it only offered me Facebook login, so if you don’t have a Facebook account you’d be stuck. Some people told me they could pick up the local coffee bar WiFis in their rooms, and even from one of the beach bars. If the local coffee bars can give access to WiFi in the hotel’s rooms I don’t see why the hotel can’t achieve it given modern technology! There’s a mobile phone mast at the end of the drive to the hotel and I found it gave brilliant reception on my 4G smartphone, so I gave up with the hotel WiFi and used my mobile via my mobile account to access the web. I didn’t exceed my contract quota, so no problem there. There are two PCs on the 4th floor which I was told were 5 euros per hour, but I didn’t use them. Recommendations to management: - Try and make WiFi available in the rooms. In 2017 customers expect that from a 4 star hotel. Also give access to ‘SBH Free Wifi’ via password, rather than Facebook/eMail. Do you really need two sittings for evening meal? There’s only one sitting for breakfast and surely there are more people at breakfast than evening meal as some people eat out in the evenings? We’re not all going to turn up at the same time in the evening so you shouldn’t be overwhelmed. Ban smoking on the sun loungers?
On Arrival we were greeted by the reception staff who were very friendly and spoke very good English, check in was easy and quite quick. The room was lovely we were on the 6th floor and had a lovely view of the beach. All of the staff are very friendly and helpful cannot fault the service at all, will definitely be returning in a couple of years time. Had a fantastic and relaxing time, EXCELLENT!!!!!
Fantastic holiday! Rooms very lovely. WIFI could be better as available only in lobby and slow. Location on the beach was amazing. Food was very good. Great for relaxation and unwinding. German clientele orientation but everyone was very friendly. Pools were a bit cold and unheated. Swimming in the ocean was fun.
Not all of the sand is hard, but there's plenty of it and I can walk on the beach without stumbling (which makes a change). You will come off the sand through a gate and onto the pool area and snack bar, which is spacious and professional managed. Entering the hotel (at the back) there's the restaurant to your left, a large bar and entertainment venue to your right, and a bar for evening drinks straight ahead. The reception area and front entrance are upstairs on the forth floor. There are more soft, comfortable chairs and sofas than I've seen at any other hotel. I didn't see any of the usual entertainment folk wandering around, trying to get people involved, and that was a relief. Basically, SBH gives you a bright, spacious hotel and leaves you to get on with it, whatever your particular on with it might be. Half board works well for me. Buffet foot is never top-drawer, and it gets repetitive. However, breakfast and dinner at the Palace were Better than at most (if not all) four star hotels I've stayed at. You will be assigned to a table, first or second sitting, which will be yours for the duration of your holiday. Naturally, some tables are better located than others. I was happy with mine. Had I been unhappy, I'd have asked for an alternative, and I'm sure the the restaurant manager would have done his best to accommodate me. Some people have said the Germans get preferential treatment; this is paranoia and nonsense. You will pay a bit extra for the best views, which are on levels three (pool-front, low building) and level seven (building behind it with rooms starting on level four (worst view). I have a great view on seven. On level three, the tops of palm trees get in the way of some views. The balconies have sun-beds, which are great, although sunbathing on your balcony will make you very sweaty very quickly. I holidayed in Costa Calma eight years ago. Little has changed. There are a couple of new shopping areas, but both are run-down and tatty: disappointing. Cheer yourself up by getting the local bus to Morro Jable for a few Euro. Morro Jable is a small town, but it's a lot bigger than Costa Calma. If, like me, you want to watch English football while on holiday, there's a sports bar at the entrance to the Faro hotel.
- Free buffet breakfast
- Free parking
- Onsite dining
Located within a leisurely stroll of Costa Calma Beach, SBH Costa Calma Palace Thalasso & Spa is within a 5-minute drive of Playa Barca. This 417-room, 4-star hotel has 2 indoor pools along with a full-service spa and free breakfast. On the beach, the hotel is also close to Sotavento de Jandia Beach.
Free buffet breakfast is offered each morning. This hotel has a restaurant where you can enjoy a bite to eat.
SBH Costa Calma Palace Thalasso & Spa's 417 rooms are air-conditioned and provide balconies, minibars, and ceiling fans. Guests can expect to find satellite TV and stay connected with WiFi. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are other standard amenities.
Guests of SBH Costa Calma Palace Thalasso & Spa have access to a full-service spa, 2 indoor pools, and a nightclub. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this beach hotel include an outdoor pool, a children's pool, and a fitness center.
Reviews from Trip Advisor
85.0% of guests recommend this hotelTotal of 604 reviews